phone BUICK LACROSSE 2017 Owner's Guide

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
Customer Information 319
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
315.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
324 Customer Information
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional Information
0 330.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
326 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
OnStar 331
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency Statement
0 321.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
Index 337
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . 78
Securing . . . . . . . . . . . . . . . . . . . . 92, 94
Systems . . . . . . . . . . . . . . . . . . . . . . . . 82
Circuit Breakers . . . . . . . . . . . . . . . . 249
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 286
Interior Care . . . . . . . . . . . . . . . . . . 291
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 156
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cluster, Instrument . . . . . . . . . . . . . 108
Collision Damage Repair . . . . . . . 318
Compact Spare Tire . . . . . . . . . . . . 280
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . 103 Messages . . . . . . . . . . . . . . . . . . . . 129
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 327
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 190
Control of a Vehicle . . . . . . . . . . . . . 164
Convenience Net . . . . . . . . . . . . . . . . 99
Convex Mirrors . . . . . . . . . . . . . . . . . . 42
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 236 Coolant (cont'd)
Engine Temperature Gauge . . . 111
Engine Temperature
Warning Light . . . . . . . . . . . . . . . .119
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 156
Cooling System . . . . . . . . . . . . . . . . . 236 Engine Messages . . . . . . . . . . . . 131
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 317
Cruise Control . . . . . . . . . . . . . . . . . . 192 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Messages . . . . . . . . . . . . . . . . . . . . 130
Cruise Control, Adaptive . . . . . . . . 194
Cupholders . . . . . . . . . . . . . . . . . . . . . . 97
Customer Assistance . . . . . . . . . . . 314 Offices . . . . . . . . . . . . . . . . . . . . . . . . 313
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 314
Customer Information Service PublicationsOrdering Information . . . . . . . . 320
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 311
D
Damage Repair, Collision . . . . . . . 318
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 324 Data Collection (cont'd)
OnStar . . . . . . . . . . . . . . . . . . . . . . . 323
Data Recorders, Event . . . . . . . . . 323
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 149
Defensive Driving . . . . . . . . . . . . . . . 164
Delayed Locking . . . . . . . . . . . . . . . . . 37
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 329
Distracted Driving . . . . . . . . . . . . . . . 163
Dome Lamps . . . . . . . . . . . . . . . . . . . 152
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 122
Ajar Messages . . . . . . . . . . . . . . . 130
Delayed Locking . . . . . . . . . . . . . . . . 37
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 36
Drive Belt Routing, Engine . . . . . . 310
Drive Systems
All-Wheel Drive . . . . . . . . . . 186, 244
Driver Assistance Systems . . . . . 202
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 122
Driving Assistance Systems . . . . . . . . . . 206
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 220
Defensive . . . . . . . . . . . . . . . . . . . . . 164

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
344 Index
Starter Switch Check . . . . . . . . . . . 244
Starting the Engine . . . . . . . . . . . . . 175
Starting the VehicleMessages . . . . . . . . . . . . . . . . . . . . . 136
Steering . . . . . . . . . . . . . . . . . . . . . . . . 165 Heated Wheel . . . . . . . . . . . . . . . . 102
Wheel Adjustment . . . . . . . . . . . . 101
Wheel Controls . . . . . . . . . . . . . . . 102
Steering System Messages . . . . . 136
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 247
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . 98
Center Console . . . . . . . . . . . . . . . . . 98
Convenience Net . . . . . . . . . . . . . . . 99
Glove Box . . . . . . . . . . . . . . . . . . . . . . 97
Storage Compartments . . . . . . . . . . 97
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 169
Sun Visor Lamps . . . . . . . . . . . . . . . 153
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 47
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Sunshade Rear Window . . . . . . . . . . . . . . . . . . . 47
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 207 System (cont'd)
Infotainment . . . . . . . . . . . . . 155, 324
Systems Driver Assistance . . . . . . . . . . . . . 202
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 110
Taillamps
Bulb Replacement . . . . . . . . . . . . 247
Text Telephone (TTY) Users . . . . 314
Theft-Deterrent Systems . . . . . . . . . 41
Immobilizer . . . . . . . . . . . . . . . . . . . . . 41
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 All-Season . . . . . . . . . . . . . . . . . . . . 255
Buying New Tires . . . . . . . . . . . . . 269
Chains . . . . . . . . . . . . . . . . . . . . . . . . 273
Changing . . . . . . . . . . . . . . . . . . . . . 275
Compact Spare . . . . . . . . . . . . . . . 280
Designations . . . . . . . . . . . . . . . . . 258
Different Size . . . . . . . . . . . . . . . . . 270
If a Tire Goes Flat . . . . . . . . . . . . 274
Inspection . . . . . . . . . . . . . . . . . . . . 267
Messages . . . . . . . . . . . . . . . . . . . . 136
Pressure . . . . . . . . . . . . . . . . . 261, 262
Pressure Light . . . . . . . . . . . . . . . . .119
Pressure Monitor Operation . . 264
Pressure Monitor System . . . . . 263
Rotation . . . . . . . . . . . . . . . . . . . . . . 267 Tires (cont'd)
Sidewall Labeling . . . . . . . . . . . . . 256
Terminology and Definitions . . 259
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 271
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 272
Wheel Replacement . . . . . . . . . . 272
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 268
Winter . . . . . . . . . . . . . . . . . . . . . . . . 255
Towing Driving Characteristics . . . . . . . . 220
Equipment . . . . . . . . . . . . . . . . . . . . 224
General Information . . . . . . . . . . 220
Recreational Vehicle . . . . . . . . . . 284
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 223
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 284
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . .119
Off Light . . . . . . . . . . . . . . . . . . . . . . .118
Selective Ride Control . . . . . . . . 192
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 190
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 223