vehicle identification number BUICK LESABRE 2001 Owner's Manual

6-
6-1
Section 6 Service and Appearance Care
Here you will find information about the care of your vehicle. This section begins with service and fuel information,
and then it shows how to check important fluid and lubricant levels. There is also technical information about your
vehicle, and a part devoted to its appearance care.
6
-2 Service
6
-3 Fuel
6
-5 Fuels in Foreign Countries
6
-5 Filling Your Tank
6
-8 Filling a Portable Fuel Container
6
-8 Checking Things Under the Hood
6
-11 Engine Oil
6
-18 Engine Air Cleaner/Filter
6
-18 Passenger Compartment Air Filter
(If Equipped)
6
-19 Automatic Transaxle Fluid
6
-22 Engine Coolant
6
-25 Radiator Pressure Cap
6
-25 Power Steering Fluid
6
-26 Windshield Washer Fluid
6
-27 Brakes
6
-31 Battery
6
-38 Bulb Replacement6
-42 Windshield Wiper Blade Replacement
6
-43 Tires
6
-52 Appearance Care
6
-53 Cleaning the Inside of Your Vehicle
6
-55 Care of Safety Belts
6
-55 Cleaning Glass Surfaces
6
-56 Cleaning the Outside of Your Vehicle
6
-58 Cleaning Tires
6
-58 Sheet Metal Damage
6
-59 Finish Damage
6
-60 GM Vehicle Care/Appearance Materials
6
-61 Vehicle Identification Number (VIN)
6
-61 Service Parts Identification Label
6
-62 Electrical System
6
-70 Replacement Bulbs
6
-70 Capacities and Specifications
6
-71 Normal Maintenance Replacement Parts

6-61
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears
on a plate in the front corner of the instrument panel,
on the driver's side. You can see it if you look through
the windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The 8th character in your VIN is the engine code. This
code will help you identify your engine, specifications
and replacement parts.
Service Parts Identification Label
You'll find this label on your spare tire cover. It's very
helpful if you ever need to order parts. On this label is:

your VIN,

the model designation,

paint information and

a list of all production options and special equipment.
Be sure that this label is not removed from the vehicle.

8-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Buick. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help, contact
the Buick Customer Assistance Center by calling
1-800-521-7300. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage

8-6
Our commitment to Buick owners has always included
superior service through our network of Buick dealers.
Buick Premium Roadside Assistance provides an extra
measure of convenience and security.
Buick's Roadside Assistance toll
-free number is staffed
by a team of technically trained advisors, who are
available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to the nearest
Buick dealer.
We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:

Fuel delivery

Lock
-out service (identification required)

Tow to nearest dealership for warranty service

Change a flat tire

Jump starts
We have quick, easy access to telephone numbers of the
following additional services depending on your needs:

Hotels

Glass replacement
Tire repair facilities

Rental vehicle or taxis

Airports or train stations

Police, fire department or hospitals
In many instances, mechanical failures are covered
under Buick's comprehensive warranty. However, when
other services are utilized, our advisors will explain any
payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:

Location of vehicle

Telephone number of your location

Vehicle model, year and color

Mileage of vehicle

Vehicle Identification Number (VIN)

Vehicle license plate number
Buick reserves the right to limit services or
reimbursement to an owner or driver when, in Buick's
judgement, the claims become excessive in frequency or
type of occurrence.