mileage BUICK LESABRE 2004 Owner's Manual

Speedometer and Odometer
Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour (km/h).
Your odometer shows how far your vehicle has
been driven, in either miles or kilometers. Press the
ENG/MET button which is located to the left of the
speedometer to change from mph to km/h.
Your vehicle has a tamper resistant odometer.
You may wonder what happens if your vehicle needs a
new odometer installed. If the new one can be set to
the mileage total of the old odometer, then it must
be. But if it can’t, then it’s set at zero and a label must
be put on the driver’s door to show the old mileage
reading when the new odometer was installed.
Trip Odometer
A trip odometer can tell you how far you have driven
since you last set it to zero. To reset it, push the TRIP
RESET button. If your vehicle is equipped with a
DIC, seeDriver Information Center (DIC) on page 3-45
for information on resetting the trip odometer.
Tachometer
If your vehicle has this
feature, the tachometer
tells you how fast the
engine is running.
It displays engine speed in
thousands of revolutions
per minute (rpm).
Notice:If you operate the engine with the
tachometer in the shaded warning area, your vehicle
could be damaged, and the damages would not
be covered by your warranty. Do not operate
the engine with the tachometer in the shaded
warning area.
3-35

DIC Controls and Displays
When you turn the ignition on, the DIC will display your
DRIVER NUMBER. You can have your dealer
program your name to appear on this display line. See
your dealer for more information.
The system will then perform a status check and display
any messages if a problem is detected. If there are
no problems detected, the display will return to the mode
selected by that driver the last time the ignition was
turned off.
If a problem is detected, a diagnostic message will
appear in the display. The following pages will show the
messages you may see on the DIC display.
The message center is continuously updated with the
vehicle’s performance status.The following buttons are
on the DIC control panel
which is located to
the left of the steering
column:
ODO/TRIP (Odometer/Trip):Press this button for the
display to show the total mileage, and Trip 1 or
Trip 2 miles. Trip 1 and Trip 2 will display the miles
traveled since the last reset. To reset the trip odometer,
press the ODO/TRIP button until the preferred trip
number (1 or 2) is shown in the DIC display, then press
the RESET button. The trip odometer will now
accumulate miles until the next reset.
3-46

Service
Your dealer knows your vehicle best and wants you to
be happy with it. We hope you will go to your dealer
for all your service needs. You will get genuine GM parts
and GM-trained and supported service people.
We hope you will want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you
will want to use the proper service manual. It tells
you much more about how to service your vehicle than
this manual can. To order the proper service manual,
seeService Publications Ordering Information on
page 7-11.
Your vehicle has an air bag system. Before attempting
to do your own service work, seeServicing Your Air
Bag-Equipped Vehicle on page 1-56.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeePart E: Maintenance Record on page 6-24.
{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
CAUTION: (Continued)
5-3

When to Change Engine Oil (Vehicles
with the GM Oil Life System)
If equipped, your vehicle has a computer system that
lets you know when to change the engine oil and lter.
This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change will be
indicated can vary considerably. For the oil life system to
work properly, you must reset the system every time
the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL SOON message
will come on. Change your oil as soon as possible within
the next two times you stop for fuel. It is possible that,
if you are driving under the best conditions, the oil
life system may not indicate that an oil change is
necessary for over a year. However, your engine oil and
lter must be changed at least once a year and at
this time the system must be reset. Your dealer has
GM-trained service people who will perform this
work using genuine GM parts and reset the system. It is
also important to check your oil regularly and keep it
at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.
How to Reset the Oil Life System
The GM Oil Life System calculates when to change
your engine oil and lter based on vehicle use. Anytime
your oil is changed, reset the system so it can
calculate when the next oil change is required. If a
situation occurs where you change your oil prior to a
CHANGE ENGINE OIL SOON message being
turned on, reset the system.
To reset the Oil Life System, do the following:
1. Display the OIL LIFE INDEX on the DIC.
2. Press and hold the RESET button on the DIC for
more than ve seconds. The oil life will change
to 100%.
3. Turn the key to OFF.
If the CHANGE ENGINE OIL SOON message comes
back on when you start your vehicle, the engine oil
life system has not reset. Repeat the procedure.
What to Do with Used Oil
Used engine oil contains certain elements that may be
unhealthy for your skin and could even cause cancer.
Do not let used oil stay on your skin for very long. Clean
your skin and nails with soap and water, or a good
hand cleaner. Wash or properly dispose of clothing or
rags containing used engine oil. See the manufacturer’s
warnings about the use and disposal of oil products.
5-17

Part A: Scheduled Maintenance
Services
In this part are scheduled maintenance services which
are to be performed at the mileage intervals specied.
Using Your Maintenance Schedule
We at General Motors want to keep your vehicle in good
working condition. But we do not know exactly how
you will drive it. You may drive short distances only a
few times a week. Or you may drive long distances
all the time in very hot, dusty weather. You may
use your vehicle in making deliveries. Or you may drive
it to work, to do errands or in many other ways.
Because of the different ways people use their vehicles,
maintenance needs may vary. You may need more
frequent checks and replacements. So please read the
following and note how you drive. If you have
questions on how to keep your vehicle in good condition,
see your dealer.This part tells you the maintenance services you should
have done and when to schedule them.
When you go to your dealer for your service needs, you
will know that GM-trained and supported service
people will perform the work using genuine GM parts.
The proper uids and lubricants to use are listed in Part
D. Make sure whoever services your vehicle uses
these. All parts should be replaced and all necessary
repairs done before you or anyone else drives the
vehicle.
These schedules are for vehicles that:
carry passengers and cargo within recommended
limits. You will nd these on the tire and loading
information label. SeeLoading Your Vehicle
on page 4-33.
are driven on reasonable road surfaces within legal
driving limits.
use the recommended fuel. SeeGasoline Octane
on page 5-4.
6-4

Footnotes
†The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle’s useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
*If your vehicle has the GM Oil Life System, a computer
system lets you know when to change the oil and
lter. This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change will be
indicated can vary considerably. For the oil life system to
work properly, you must reset the system every time
the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A CHANGE ENGINE OIL SOON message will come on.
Change your oil as soon as possible within the next two
times you stop for fuel. It is possible that, if you are driving
under the best conditions, the oil life system may not
indicate that an oil change is necessary for over a year.
However, your engine oil and lter must be changed at
least once a year and at this time the system must be
reset. It is also important to check your oil regularly and
keep it at the proper level.If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed. See Engine Oil on
page 5-13for information on resetting the system.
Whenever the tires are rotated, the Check Tire Pressure
System (if equipped) must be reset.
+A good time to check your brakes is during tire
rotation. See Brake System Inspection on page 6-22.
3,000 Miles (5 000 km)
❑Change engine oil and lter (or every 3 months,
whichever occurs rst).An Emission Control Service.
(See footnote *.)
6,000 Miles (10 000 km)
❑Change engine oil and lter (or every 3 months,
whichever occurs rst).An Emission Control Service.
(See footnote *.)
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-67for proper rotation pattern and additional
information.(See footnote .) (See footnote +.)
9,000 Miles (15 000 km)
❑Change engine oil and lter (or every 3 months,
whichever occurs rst).An Emission Control Service.
(See footnote *.)
6-7

Long Trip/Highway Scheduled
Maintenance
The services shown in this schedule up to 100,000 miles
(166 000 km) should be repeated after 100,000 miles
(166 000 km) at the same intervals for the life of
this vehicle. The services shown at 150,000 miles
(240 000 km) should be repeated at the same interval
after 150,000 miles (240 000 km) for the life of this
vehicle.
SeePart B: Owner Checks and Services on page 6-17
andPart C: Periodic Maintenance Inspections on
page 6-21.
Footnotes
†The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle’s useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
*If your vehicle has the GM Oil Life System, a computer
system lets you know when to change the engine oil
and lter. This is based on engine revolutions and
engine temperature, and not on mileage.Based on driving conditions, the mileage at which an oil
change will be indicated can vary considerably. For
the oil life system to work properly, you must reset the
system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL SOON message
will come on. Change your oil as soon as possible within
the next two times you stop for fuel. It is possible that,
if you are driving under the best conditions, the oil
life system may not indicate that an oil change is
necessary for over a year. However, your engine oil and
lter must be changed at least once a year and at
this time the system must be reset. It is also important
to check your oil regularly and keep it at the proper
level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed. See Engine Oil on
page 5-13 for information on resetting the system.
Whenever the tires are rotated, the Check Tire Pressure
System (if equipped) must be reset.
+A good time to check your brakes is during tire
rotation. See Brake System Inspection on page 6-22.
6-13

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Buick. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Buick Customer Assistance Center by calling
1-800-521-7300. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting Buick, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satised with your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
7-2

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can nd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Roadside Assistance Program
Buick Motor Division is proud to offer Buick Premium
Roadside Assistance to customers for vehicles covered
under the 3 year/36,000 mile (60 000 km) new car
warranty (whichever occurs rst).
Our commitment to Buick owners has always included
superior service through our network of Buick dealers.
Buick Premium Roadside Assistance provides an
extra measure of convenience and security.
Buick’s Roadside Assistance toll-free number is staffed
by a team of technically trained advisors, who are
available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to the nearest Buick
dealer.
We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:
Fuel delivery
Lock-out service (identication required)
Tow to nearest dealership for warranty service
Change a at tire
Jump starts
We have quick, easy access to telephone numbers of the
following additional services depending on your needs:
Hotels
Glass replacement
Tire repair facilities
Rental vehicle or taxis
Airports or train stations
Police, re department or hospitals
In many instances, mechanical failures are covered
under Buick’s comprehensive warranty. However, when
other services are utilized, our advisors will explain
any payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:
Location of vehicle
Telephone number of your location
Vehicle model, year and color
Mileage of vehicle
Vehicle Identication Number (VIN)
Vehicle license plate number
Buick reserves the right to limit services or
reimbursement to an owner or driver when, in Buick’s
judgement, the claims become excessive in frequency or
type of occurrence.
7-6