service schedule BUICK LUCERNE 2010 User Guide

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed
7-13

Online Owner Center
Online Owner Center (U.S.)—
www.gmownercenter.com/buick
Information and services customized for your specific
vehicle —all in one convenient place.
.Digital owner manual, warranty information,
and more
.Online service and maintenance records
.Find Buick dealers for service nationwide
.Exclusive privileges and offers
.Recall notices for your specific vehicle
.OnStar®and GM Cardmember Services Earnings
summaries
Other Helpful Links:
Buick —www.buick.com
Buick Merchandise —www.buickmerchandise.com
Help Center —www.buick.com/helpcenter
.FAQ
.Contact Us
My GM Canada (Canada) —www.gm.ca
My GM Canada is a password-protected section of
www.gm.ca where you can save information on GM
vehicles, get personalized offers, and use handy tools
and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
.My Showroom: Find and save information on
vehicles and current offers in your area.
.My Dealers/Retailers: Save details such as
address and phone number for each of your
preferred GM dealers/retailers.
.My Driveway: Access quick links to parts and
service estimates, check trade-in values,
or schedule a service appointment by adding the
vehicles you own to your driveway profile.
.My Preferences: Manage your profile and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
8-5

Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer and request an appointment. By scheduling
a service appointment and advising your service
consultant of your transportation needs, your dealer can
help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/
retailer, let them know this, and ask for instructions.
If the dealer requests you to bring the vehicle for
service, you are urged to do so as early in the work day
as possible to allow for the same day repair.
Courtesy Transportation Program
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the New Vehicle Limited Warranty (Base Warranty
Coverage period in Canada) and extended powertrain,
and hybrid specific warranty in both the U.S. and
Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled“Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
8-11

Transportation Options
Warranty service can generally be completed while
you wait. However, if you are unable to wait, GM
helps to minimize your inconvenience by providing
several transportation options. Depending on the
circumstances, your dealer can offer you one of the
following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This
includes one‐way or round trip shuttle service within
reasonable time and distance parameters of the
dealer's area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement
for reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supportedby original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for taxes,
levies, usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer for
specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
8-12

Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request an
order form, specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
8-18

LocksDelayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Programmable Automatic Door Locks . . . . . . . . . . . . 3-10
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Lower Anchors and Tethers for Children . . . . . . . . . . . 2-43
Lumbar Power Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
M
Magnetic Ride Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
Maintenance Schedule
Maintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . 7-11
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . . 7-8
Recommended Fluids and Lubricants . . . . . . . . . . . . . 7-9
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Malfunction Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-41
Memory Seat and Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Message DIC Warnings and Messages . . . . . . . . . . . . . . . . . . . . . 4-55 Mirrors
Automatic Dimming Rearview . . . . . . . . . . . . . . . . . . . . . 3-33
Outside Automatic Dimming Mirror . . . . . . . . . . . . . . . . 3-35
Outside Convex Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Outside Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Outside Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Park Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87
N
Navigation System, Privacy . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Navigation/Radio System, see Navigation Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-93
Net, Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
O
Object Detection, Side Blind Zone Alert (SBZA) . . . 3-39
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
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