phone BUICK LUCERNE 2010 Owner's Guide

.Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver's license number, vehicle license
plate, vehicle make, model and model year,
Vehicle Identification Number (VIN), insurance
company and policy number, and a general
description of the damage to the other vehicle.
.If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy
of the report for a nominal fee. In some states/
provinces with“no fault”insurance laws, a report
may not be necessary. This is especially true if
there are no injuries and both vehicles are
driveable.
.Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer or a private
collision repair facility to fix the damage, make sure
you are comfortable with them. Remember, you will
have to feel comfortable with their work for a
long time.
.Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not
pay the full cost.
If another party's insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company's collision
policy repair limits, as you have no contractual limits
with that company. In such cases, you can have control
of the repair and parts choices as long as cost stays
within reasonable limits.
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GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM's defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specific vehicle or vehicle owner.
OnStar®
If the vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions in the OnStar Owners Guide for information
on data collection and use.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other GM
system containing personal information.
Radio Frequency Statement
This vehicle has systems that operate on a radio
frequency that comply with Part 15 of the Federal
Communications Commission (FCC) Rules and with
RSS-210/211 of Industry Canada.
Operation is subject to the following two conditions:1. The device may not cause interference.
2. The device must accept any interference received, including interference that may cause undesired
operation of the device.
Changes or modifications to any of these systems by
other than an authorized service facility could void
authorization to use this equipment.
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CoolantEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27, 6-31
Engine Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 4-40
Engine Temperature Warning Light . . . . . . . . . . . . . . . 4-40
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26
Cornering Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . 8-11
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . 8-6
Customer Information Service Publications Ordering Information . . . . . . . . 8-17
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . .8-2
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Data Recorders, Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 4-13
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Delayed Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Delayed Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
DIC Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-53 Disc, MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87
Doing Your Own Service Work . . . . . . . . . . . . . . . . . . . . . . .6-4
Door
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Programmable Automatic Door Locks . . . . . . . . . . . . 3-10
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Rear Seat Pass-Through . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . 4-47 DIC Operation and Displays . . . . . . . . . . . . . . . . . . . . . . 4-47
DIC Vehicle Customization . . . . . . . . . . . . . . . . . . . . . . . 4-65
DIC Warnings and Messages . . . . . . . . . . . . . . . . . . . . . 4-55
Driving At Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Before a Long Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Highway Hypnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Hill and Mountain Roads . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
In Rain and on Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Rocking Your Vehicle to Get it Out . . . . . . . . . . . . . . . . 5-18
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-23
Dual Automatic Climate Control System . . . . . . . . . . . 4-22
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PhoneBluetooth®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-93
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Electrical System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-110
Lumbar Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Retained Accessory (RAP) . . . . . . . . . . . . . . . . . . . . . . . 3-21
Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-38
Tilt Wheel and Telescopic Steering Column . . . . . . . . 4-4
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . 2-31
Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19 Navigation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Radio Frequency Identification (RFID) . . . . . . . . . . . . 8-20
Program Courtesy Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Programmable Automatic Door Locks . . . . . . . . . . . . . 3-10
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . .6-4R
Radio Frequency Identification (RFID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-77
Radios Navigation/Radio System, see Navigation
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-93
Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-106
Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-75
Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-104
Rainsense™ II Wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Rear Seat Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Rear Seat Pass-Through Door . . . . . . . . . . . . . . . . . . . . . 2-12
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Recommended Fluids and Lubricants . . . . . . . . . . . . . . .7-9
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . . 5-24
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Storage Areas (cont.)Front Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Rear Seat Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Storing the Tire Sealant and Compressor Kit . . . . . . 6-90
Stuck in Sand, Mud, Ice, or Snow . . . . . . . . . . . . . . . . . 5-18
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Taillamps Back-Up Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-54
Turn Signal, Stoplamps and SidemarkerLamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-52
Telescopic Steering Column, Power Tilt Wheel . . . . . .4-4
Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . .8-6
Theater Dimming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Theft-Deterrent Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-104
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Content Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
PASS-Key
®III+ Electronic Immobilizer . . . . . . . . . . . . 3-17
PASS-Key®III+ Electronic Immobilizer
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Tilt Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Time, Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-75 Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57
Aluminum or Chrome-Plated Wheels,
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-106
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-74
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-80
Changing a Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-90
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-107
Compact Spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-100
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-76
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-81
Inflation - Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-65
Inspection and Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 6-71
Installing the Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . 6-93
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41
Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . . . . 6-67
Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . . . . 6-66
Removing the Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-93
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . 6-92
Sealant and Compressor Kit . . . . . . . . . . . . . . . . 6-82, 6-90
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-58
Storing a Flat or Spare Tire and Tools . . . . . . . . . . . . 6-98
Terminology and Definitions . . . . . . . . . . . . . . . . . . . . . . 6-62
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 6-76
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . 6-78
Wheel Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-78
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . 6-73
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