service BUICK LUCERNE 2011 Owner's Manual

Black plate (2,1)Buick Lucerne Owner Manual - 2011
2011 Buick Lucerne Owner ManualM
Service and Appearance Care. . . . . . . . . . . . . . . . . . . 6-1
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Checking Things Under the Hood . . . . . . . . . . . . . . . 6-12
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-49
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-52
Windshield Wiper Blade Replacement . . . . . . . . . . . 6-55
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57
Appearance Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-98
Vehicle Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-106
Electrical System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-107
Capacities and Specifications . . . . . . . . . . . . . . . . . . 6-116 Maintenance Schedule
. . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Customer Assistance Information . . . . . . . . . . . . . . . 8-1
Customer Assistance and Information . . . . . . . . . . . . 8-2
Reporting Safety Defects . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Vehicle Data Recording and Privacy . . . . . . . . . . . . . 8-16
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Buick Lucerne Owner Manual - 2011
The names, logos, emblems, slogans, vehicle model
names, and vehicle body designs appearing in this
manual including, but not limited to, GM, the GM logo,
BUICK, the BUICK Emblem, and LUCERNE are
trademarks and/or service marks of General Motors
LLC, its subsidiaries, affiliates, or licensors.
This manual describes features that may or may not
be on your specific vehicle either because they are
options that you did not purchase or due to changes
subsequent to the printing of this owner manual. Please
refer to the purchase documentation relating to your
specific vehicle to confirm each of the features found
on your vehicle. For vehicles first sold in Canada,
substitute the name“General Motors of Canada
Limited” for Buick Motor Division wherever it appears
in this manual.
Keep this manual in the vehicle for quick reference.
Canadian Owners
Propriétaires Canadiens
A French language copy of this manual can be obtained
from your dealer or from:
On peut obtenir un exemplaire de ce guide en français
auprès du concessionnaire ou à l'adresse suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue française www.helminc.com
Index
To quickly locate information about the vehicle, use the
index in the back of the manual. It is an alphabetical list
of what is in the manual and the page number where it
can be found.
iii
Litho in U.S.A.
Part No. 20827774 B Second Printing©2010 General Motors LLC. All Rights Reserved.

Black plate (4,1)Buick Lucerne Owner Manual - 2011
Safety Warnings and Symbols
Warning messages found on vehicle labels and in this
manual describe hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a high level of risk
which will result in serious injury or death.
Warning orCaution indicates a hazard that could result
in injury or death.
{WARNING:
These mean there is something that could hurt
you or other people.
Notice: This means there is something that could
result in property or vehicle damage. This would not
be covered by the vehicle's warranty.
A circle with a slash
through it is a safety
symbol which means “Do
Not,” “Do not do this,” or
“Do not let this happen.”
Vehicle Symbols
The vehicle has components and labels that use
symbols instead of text. Symbols are shown along with
the text describing the operation or information relating
to a specific component, control, message, gauge,
or indicator.
M: This symbol is shown when you need to see your
owner manual for additional instructions or information.
*: This symbol is shown when you need to see a
service manual for additional instructions or information.
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Black plate (16,1)Buick Lucerne Owner Manual - 2011
4(XM™Satellite Radio Service, MP3, and RDS
Features): Press this button to display additional
text information related to the current FM-RDS or XM
station, or MP3 song. When information is not available,
No Info displays.
For more information about these and other radio
features, see Audio System(s) on page 4‑67.
Storing a Favorite Station
For vehicles with an XM radio, a maximum of
36 stations can be stored as favorites using the
six softkeys located below the radio station frequency
tabs and by using the radio FAV button. Press FAV to
go through up to six pages of favorites, each having
six favorite stations available per page. Each page of
favorites can contain any combination of AM, FM, or XM
stations.
SeeRadio(s) on page 4‑69.
Setting the Clock
To set the time and date for the radio with CD (MP3):
1. Turn the ignition key to ACC/ACCESSORY or ON/RUN.
2. Press
Oto turn the radio on. 3. Press
Hand the HR, MIN, MM, DD, YYYY (hour,
minute, month, day, and year) displays.
4. Press the softkey located below any one of the tabs that you want to change.
5. Increase or decrease the time or date by turning
fclockwise or counterclockwise.
For detailed instructions on setting the clock for your
specific audio system, see Setting the Clock
on
page 4‑68.
Satellite Radio
XM is a satellite radio service that is based in the
48 contiguous United States and 10 Canadian
provinces. XM satellite radio has a wide variety of
programming and commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the XM service.
For more information, refer to:
.www.xmradio.com or call 1-800-929-2100 (U.S.)
.www.xmradio.ca or call 1-877-438-9677 (Canada)
See “XM Satellite Radio Service” underRadio(s)
on
page 4‑69.
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Black plate (20,1)Buick Lucerne Owner Manual - 2011
Lane Departure Warning (LDW)
For vehicles with LDW, it is intended to help avoid lane
change collisions. It provides a warning if the vehicle is
crossing a lane without using a turn signal. LDW uses a
camera to detect the lane markings. It only operates at
speeds of 56 km (35 mph) or greater.
The warning symbol
@, located in the instrument panel
cluster, appears green if a lane marking is detected.
It changes to amber, flashes, and sounds three chimes
if the vehicle crosses a detected land marking and the
turn signal is not on.
To turn LDW on and off, press the LDW button, located
by the exterior headlamp control.
See Lane Departure Warning (LDW)
on page 3‑40for
more information.
Side Blind Zone Alert (SBZA)
For vehicles with this feature, it may alert you to
vehicles located in your side blind zone. When the
system detects a vehicle in the side blind zone, an
SBZA display will light up in the corresponding outside
side mirror indicating that it may not be safe to change
lanes.
The system is enabled at every vehicle startup. It can
be disabled through the Driver Information Center (DIC).
If the message SIDE BLIND ZONE SYS.
UNAVAILABLE appears on the DIC, the system
has been disabled because the sensor is blocked
and cannot detect vehicles in the blind zone. The
sensors, located behind the rear quarter panels, may
be blocked by mud, dirt, snow, ice, slush, or even
heavy rainstorms. The vehicle does not need service.
See Side Blind Zone Alert (SBZA)
on page 3‑36for
more information.
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Black plate (24,1)Buick Lucerne Owner Manual - 2011
Roadside Assistance Program
U.S.:1-800-252-1112
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Buick, you are automatically
enrolled in the Roadside Assistance program.
See Roadside Assistance Program
on page 8‑7for
more information.
Roadside Assistance and OnStar
If you have an active OnStar subscription, press
the
Qbutton and the current GPS location will be
sent to an OnStar Advisor who will assess your
problem, contact Roadside Assistance, and relay
exact location to get you the help you need.
Online Owner Center
The Online Owner Center is a complimentary service
that includes online service reminders, vehicle
maintenance tips, online owner manual, special
privileges and more.
Sign up today at: www.buickownercenter.com (U.S.)
or www.gm.ca (Canada).
OnStar®
OnStar®uses several innovative technologies and live
Advisors to provide a wide range of safety, security,
navigation, diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can automatically alert an
OnStar Advisor who is immediately connected to the
vehicle to see if you need help.
How OnStar Service Works
Q
: This blue button connects you to a specially
trained OnStar Advisor to verify your account
information and to answer questions.
]: Push this red emergency button to get priority help
from specially trained OnStar Emergency Advisors.
X: Push this button for hands‐free, voice‐activated
calling and to give voice commands for Turn‐by‐Turn
Navigation.
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Black plate (25,1)Buick Lucerne Owner Manual - 2011
Crisis Assist, Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation and Hands‐Free
Calling are available on most vehicles. Not all OnStar
services are available on all vehicles. For more
information see the OnStar Owner's Guide or visit
www.onstar.com (U.S.) or www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR (1‐888‐466‐7827)
or TTY 1‐877‐248‐2080, or push
Qto speak with an
OnStar Advisor 24 hours a day, 7 days a week.
For a full description of OnStar services and system
limitations, see the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the OnStar Terms and
Conditions included in the OnStar Glove Box Kit.
OnStar service requires wireless communication
networks and the Global Positioning System (GPS)
satellite network. Not all OnStar services are available
everywhere or on all vehicles at all times. OnStar service can’t work unless your vehicle is
in a place where OnStar has an agreement with a
wireless service provider for service in that area, and
the wireless service provider has coverage, network
capacity, reception, and technology compatible with
OnStar service. Service involving location information
about your vehicle can’t work unless GPS signals are
available, unobstructed, and compatible with the OnStar
hardware. The vehicle has to have a working electrical
system and adequate battery power for the OnStar
equipment to operate. OnStar service may not work if
the OnStar equipment isn’t properly installed or you
haven’t maintained it and your vehicle is in good
working order and in compliance with all government
regulations. If you try to add, connect, or modify any
equipment or software in your vehicle, OnStar service
may not work. Other problems OnStar can’t control may
prevent service to you, such as hills, tall buildings,
tunnels, weather, electrical system design and
architecture of your vehicle, damage to important parts
of your vehicle in a crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement
on page 8‑18for information regarding Part 15 of the Federal
Communications Commission (FCC) rules and Industry
Canada Standards RSS-210/220/310.
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Black plate (26,1)Buick Lucerne Owner Manual - 2011
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar Hands-Free calling. See
Audio Steering Wheel Controls
on page 4‑94for more
information.
On some vehicles, the mute button can be used to
dial numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner's Guide for more
information.
Your Responsibility
Increase the volume of the radio if the OnStar Advisor
cannot be heard.
If the light next to the OnStar buttons is red, the system
may not be functioning properly. Push
Qand request a
vehicle diagnostic. If the light appears clear (no light is
appearing), your OnStar subscription has expired and
all services have been deactivated. Push
Qto confirm
that the OnStar equipment is active.
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Black plate (8,1)Buick Lucerne Owner Manual - 2011
To stop recall movement, press one of the memory or
power mirror buttons, power seat controls, or the power
steering column switch.
If something has blocked the driver seat and/or steering
column while recalling a memory position, the recall
may stop. Remove the obstruction; then press and hold
the appropriate manual control for the memory item
that is not recalling for two seconds. Try recalling the
memory position again by pressing the appropriate
memory button. If the memory position is still not
recalling, see your dealer for service.
Easy Exit Positions
The easy exit feature can move the driver seat rearward
and the power steering column, if equipped, up and
forward to allow extra room to exit the vehicle.
S:Press to recall the easy exit positions. The vehicle
must be in P (Park). If the easy exit feature is programmed on in the vehicle
customization menu, automatic driver seat and power
steering column movement occur when the ignition key
is removed.
A single beep sounds. The driver seat will move back
and the power steering column, if equipped, moves up
and forward.
If something has blocked the driver seat while recalling
the exit position, the recall may stop. Remove the
obstruction; then press and hold the power seat control
rearward for two seconds. Try recalling the exit position
again. If the exit position is still not recalling, see your
dealer for service.
See
“Easy Exit Recall” and“Easy Exit Setup” under
DIC Vehicle Customization
on page 4‑58for more
information.
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Black plate (63,1)Buick Lucerne Owner Manual - 2011
The vehicle has a feature that may automatically
unlock the doors, turn on the interior lamps and hazard
warning flashers, and shut off the fuel system after
the airbags inflate. You can lock the doors, turn off the
interior lamps and hazard warning flashers by using the
controls for those features.
{WARNING:
A crash severe enough to inflate the airbags may
have also damaged important functions in the
vehicle, such as the fuel system, brake and
steering systems, etc. Even if the vehicle appears
to be drivable after a moderate crash, there may
be concealed damage that could make it difficult
to safely operate the vehicle.
Use caution if you should attempt to restart the
engine after a crash has occurred.In many crashes severe enough to inflate the airbag,
windshields are broken by vehicle deformation.
Additional windshield breakage may also occur from
the right front passenger airbag.
.Airbags are designed to inflate only once. After an
airbag inflates, you will need some new parts for
the airbag system. If you do not get them, the
airbag system will not be there to help protect you
in another crash. A new system will include airbag
modules and possibly other parts. The service
manual for your vehicle covers the need to replace
other parts.
.The vehicle has a crash sensing and diagnostic
module which records information after a crash.
See
Vehicle Data Recording and Privacy
on
page 8‑16and Event Data Recorderson
page 8‑16.
.Let only qualified technicians work on the airbag
systems. Improper service can mean that an
airbag system will not work properly. See your
dealer for service.
2-63