phone BUICK PARK AVENUE 1996 Owners Manual

To help avoid hearing loss or damage:
FM stereo will give you the best sound. But FM signals
will reach only about 10 to
40 miles (1 6 to 65 km). Tall
buildings or hills can interfere with FM signals, causing
the sound to come and go.
The range for most AM stations
is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
AI Iudi Sy
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes
of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the
volume control on your radio to a safe
sound level before your hearing adapts to
it.
0 Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
~ Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can
add what you want.
If you can, it’s very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle’s engine, Delco radio
or other
systems, and even damage them. Your vehicle’s
systems may interfere with the operation
of
sound equipment that has been added
improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But
it can if your
tires haven’t much tread
or if the pressure in one or
more is low. It can happen if a lot
of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
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Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s air intake and badly damage your
engine. Never drive through water that
is slightly
lower than the underbody
of your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips
Turn on your low-beam headlamps -- not just
your parking lamps
-- to help make you more visible
to others.
Besides slowing down, allow some extra following
distance. And be especially careful when
you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
Have good tires with proper tread depth. (See
“Tires”
in the Index.)
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Section 8 Customer Assistance Information
Here you will find out how to contact Buick if you
need assistance. This section also tells you
how to
obtain service publications and how to report any
safety defects.
This section includes information on:
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The Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY)
Users
Roadside Assistance
Courtesy Transportation
BBB Auto Line
-- Alternative Dispute
Resolution Program
Reporting Safety Defects
Service and Owner Publications
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Buick. Normally, any concern you may have
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For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
0 Dealership name and location
0 Vehicle delivery date and present mileage
0 Nature of concern
We encourage you
to call us so we can give your inquiry
prompt attention. However, if you wish to write
Buick, write to:
Buick Motor Division
Customer Assistance Center
902 E. Hamilton Avenue
Flint, MI, 48550
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and
GM
Overseas offices. When contacting
Buick, please remember that your
concern will likely be resolved in the dealership, using
the dealer’s facilities, equipment and personnel. That
is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Buick by dialing: 1-800-83-BUICK. (TTY users in
Canada can dial 1-800-263-3830.)
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GM Participation in’;.BBB AUTO
LINE - Alternative ;Dispute
Resolution
Program*
*This program may not be available in all states,
depending on state
law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue its participation in
this program.
Both Buick and your Buick dealer are committed to
making sure you are completely satisfied with your
new vehicle. Our experience has shown that, if a
situation arises where you feel your concern has
not been adequately addressed, the Customer
Satisfaction Procedure described earlier in this
section is very successful.
There may be instances where an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Buick voluntarily participates in BBB
AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers
and automobile
mariufacturers.
This program is available fi-ee of charge
to customers who currently own or lease a GM vehicle.
;If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB uskg
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite 800
Arlington,
VA 22203
Telephone: 1-800-955-5 100
To file a .claim, you will be asked to provide your name
and address, your Vehicle Identification Number
(VIN),
and a statement of the nature of your complaint.
Eligibility is luted by vehicle age
and mileage, and
other factors.
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Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
............... 1-800-55 1-4123
Canada .................... 1-800-668-5539
Service Manuals
Service manuals contain diagnostic and repair
information for all chassis and body systems. They may
be useful for owners who wish to get
a greater
understanding of their vehicle. They are also useful for
owners with the appropriate skill level or training who
wish to perform “do-it-yourself” service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
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Wheels ..................................... 6-53
Windshield and Wiper Blades
................... 6-51
Climate Control. Steering Wheel Touch Control
....... 3- 11
Climate Control System ........................... 3- 1
Clock. Setting the ............................... 3-12
Coinholder
.................................... 2-59
Comfort Controls
................................ 3 - 1
Compact Disc Care
............................. 3-3 1
Compact Disc Player
....................... 3- 18. 3.22
Compact Disc Player Errors
.................. 3.20. 3.25
Comfort Controls. Steering Wheel
Touch Control
..... 3- 11
Compact Spare Tire
............................. 5-34
Compass. Rearview Mirror with
................... 2-52
Control of a Vehicle
.............................. 4-5
Convenience Net
............................... 2-60
Convex Outside Mirror
.......................... 2-55
Coolant
....................................... 6-23
Heater, Engine
............................... 2-22
Recovery Tank
.......................... 5-14. 5-16
Cooling System
................................ 5- 14
Cornering Lamps
............................... 2-45
Courtesy Lamps
................................. 2-47
Courtesy Transportation
........................... 8-5
Cruise Control
................................. 2-39
Cupholders
.................................... 2-59
Customer Assistance Information
................... 8- 1
Customer Satisfaction Procedure .................... 8- 1
Customer Assistance for Text Telephone Users ......... 8-3
Damage. Finish
............................... 6-54
Damage. Sheet Metal
............................ 6-53 Daytime Running
Lamps
......................... 2-44
Dead Battery
................................... 5-2
Defensive Driving
............................... 4-1
Defogger. Rear Window
......................... 3 . 10
Defogging ..................................... 3-9
Defrosting
..................................... 3-9
Dimensions. Vehicle
............................ 6-66
Dolby
B Noise Reduction .............. 3-14.3-17. 3-25
Door Ajar Reminder
............................... 2-81
Central Unlocking System
....................... 2-4
Locks
....................................... 2-3
Driver Position
................................. 1 . 11
Driving
City
........................................ 4-19
Defensive
.................................... 4-1
Drunken ..................................... 4-2
Freeway
.................................... 4-20
InaBlizzard
................................. 4-26
In Foreign Countries ........................... 6-4
In
the Rain .................................. 4-16
Night
...................................... 4-14
On Curves
................................... 4-9
On Hill and Mountain Roads .................... 4-22
OnSnowandIce
............................. 4-25
Throughwater
............................... 4-18
WetRoads
.................................. 4-16
Winter
...................................... 4-24
With a Trailer
................................ 4-34
Drunken Driving
................................ 4-2
Defects. Reporting
Safety
..................... 8-7 . 8-8
On Grades While Towing a Trailer ............... 4-36
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