service BUICK RAINIER 2005 Owner's Manual

Mexico, Central America and Caribbean
Islands/Countries (Except Puerto
Rico and U.S. Virgin
Islands) – Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver’s or passenger’s adaptive equipment you may
require for your vehicle, such as hand controls and
wheelchair/scooter lifts.
The offer is available for a limited period of time from
the date of vehicle purchase/lease. For more details, or
to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. TTY users call
1-800-263-3830.
Roadside Assistance Program
Call 1-800-252-1112 for Buick Roadside Assistance.
As the proud owner of a new Buick vehicle, you
are automatically enrolled in the Buick Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Call Buick’s
Roadside Assistance toll-free number at 1-800-252-1112
to speak with a Buick Roadside Assistance
representative 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel,
$5 maximum, for the customer to get to the nearest
service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
7-5

Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Buick’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Mileage, Vehicle Identication Number, and delivery
date of the vehicle.
Description of the problem.
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Buick Roadside Assistance: 1-800-252-1112, text
telephone (TTY) users, call 1-888-889-2438.
Buick reserves the right to limit services or
reimbursement to an owner or driver when, in Buick’s
judgement, the claims become excessive in frequency or
type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Buick reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
7-6

Courtesy Transportation
Buick has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Buick helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get to your destination with minimal
interruption of your daily schedule. This includes a one
way or round trip shuttle ride to a destination up to
10 miles from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of up to a ve-day maximum may be
available for the use of public transportation such as a
taxi or bus. In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses of up to a ve-day maximum
may be available. Claim amounts should reect actual
costs and be supported by original receipts.
7-7

Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum of
$30 a day and must be supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for taxes, levies,
usage fees, excessive mileage, or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it is
not part of the New Vehicle Limited Warranty. A
separate booklet entitled Warranty and Owner
Assistance Information furnished with each new vehicle
provides detailed warranty coverage information.Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-8

Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called event
data recorders (EDR).
In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to engine
speed, brake application, throttle position, vehicle speed,
safety belt usage, airbag readiness, airbag performance,
and the severity of a collision. This information has been
used to improve vehicle crash performance and may be
used to improve crash performance of future vehicles and
driving safety. Unlike the data recorders on many
airplanes, these on-board systems do not record sounds,
such as conversation of vehicle occupants.To read this information, special equipment is needed
and access to the vehicle or the device that stores
the data is required. GM will not access information
about a crash event or share it with others other than:with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
in response to an official request of police or similar
government office,
as part of GM’s defense of litigation through the
discovery process, or
as required by law.
In addition, once GM collects or receives data, GM may:
use the data for GM research needs,
make it available for research where appropriate
condentiality is to be maintained and need is
shown, or
share summary data which is not tied to a specic
vehicle with non-GM organizations for research
purposes.
Others, such as law enforcement, may have access to
the special equipment that can read the information if
they have access to the vehicle or the device that stores
the data.
If your vehicle is equipped with OnStar
®, please check
the OnStar®subscription service agreement or manual
for information on its operations and data collection.
7-9

Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in a
situation like this, we certainly hope you will notify us.
Please call us at 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-11

Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

A
Accessory Inator...........................................5-67
Accessory Power Outlets.................................3-18
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-60
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-92
Adjustable Throttle and Brake Pedal..................2-21
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-19
Airbag
Passenger Status Indicator...........................3-30
Readiness Light..........................................3-29
Airbag Sensing and Diagnostic Module (SDM)...... 7-9
Airbag System................................................1-46
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-60
How Does an Airbag Restrain?......................1-53
Passenger Sensing System...........................1-55
Servicing Your Airbag-Equipped Vehicle..........1-60
What Makes an Airbag Inate?......................1-53
What Will You See After an Airbag Inates?....1-54
When Should an Airbag Inate?....................1-51
Where Are the Airbags?...............................1-48
All-Wheel Drive...............................................5-46
All-Wheel Drive (AWD) System.........................2-25
All-Wheel-Drive Service Light............................3-41Antenna, Fixed Mast......................................3-124
Antenna, XMâ„¢ Satellite Radio
Antenna System........................................3-124
Anti-Lock Brake System (ABS)........................... 4-6
Anti-Lock Brake, System Warning Light..............3-34
Appearance Care............................................5-83
Aluminum Wheels........................................5-88
Care of Safety Belts....................................5-86
Chemical Paint Spotting...............................5-89
Cleaning Exterior Lamps/Lenses....................5-87
Fabric/Carpet..............................................5-83
Finish Care.................................................5-87
Finish Damage............................................5-89
Glass Surfaces............................................5-85
Instrument Panel.........................................5-85
Interior Plastic Components...........................5-85
Leather......................................................5-85
Sheet Metal Damage...................................5-89
Tires..........................................................5-89
Underbody Maintenance...............................5-89
Vehicle Care/Appearance Materials................5-90
Vinyl..........................................................5-85
Washing Your Vehicle...................................5-86
Weatherstrips..............................................5-86
Windshield, Backglass, and Wiper Blades.......5-88
Ashtrays........................................................3-19
Assist Handles...............................................2-47
1

Content Theft-Deterrent....................................2-16
Control of a Vehicle.......................................... 4-5
Convenience Net............................................2-49
Coolant
Engine Temperature Gage............................3-34
Heater, Engine............................................2-21
Cooling System..............................................5-29
Cruise Control Lever.......................................3-11
Cruise Control Light........................................3-40
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-5
Reporting Safety Defects to General Motors....7-11
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United
States Government...................................7-10
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information........7-11
D
Daytime Running Lamps..................................3-14
Defensive Driving............................................. 4-2
Delayed Locking............................................... 2-9Doing Your Own Service Work........................... 5-4
Dome Lamp Override......................................3-17
Dome Lamps.................................................3-16
Door
Delayed Locking........................................... 2-9
Locks.......................................................... 2-7
Power Door Locks......................................... 2-8
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks.............................2-12
Driver
Position, Safety Belt.....................................1-12
Driver Information Center (DIC).........................3-43
DIC Operation and Displays..........................3-44
DIC Vehicle Customization............................3-50
DIC Warnings and Messages........................3-47
Driving
At Night.....................................................4-28
City...........................................................4-32
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-33
Hill and Mountain Roads..............................4-36
In Rain and on Wet Roads...........................4-29
Rocking Your Vehicle to Get it Out.................4-43
Winter........................................................4-38
Dual Automatic Climate Control System.............3-19
DVD
Rear Seat Entertainment System..................3-109
4

E
Electrical System
Add-On Equipment......................................5-92
Engine Compartment Fuse Block...................5-93
Fuses and Circuit Breakers...........................5-93
Headlamps.................................................5-92
Power Windows and Other Power Options......5-92
Rear Underseat Fuse Block..........................5-99
Windshield Wiper Fuses...............................5-92
Engine
Air Cleaner/Filter.........................................5-20
Battery.......................................................5-40
Change Engine Oil Light...............................3-39
Check and Service Engine Soon Light............3-35
Coolant......................................................5-24
Coolant Heater............................................2-21
Coolant Temperature Gage...........................3-34
Engine Compartment Overview......................5-12
Exhaust.....................................................2-28
Fan Noise..................................................5-34
Oil .............................................................5-16
Overheating................................................5-27
Reduced Power Light...................................3-40
Starting......................................................2-20
Entry Lighting.................................................3-17
Event Data Recorders (EDR)............................. 7-9
Exit Lighting...................................................3-17
Extender, Safety Belt.......................................1-25
F
Filter
Engine Air Cleaner......................................5-20
Finish Damage...............................................5-89
Fixed Mast Antenna.......................................3-124
Flash-to-Pass................................................... 3-8
Flat Tire........................................................5-68
Flat Tire, Changing.........................................5-69
Flat Tire, Storing.............................................5-80
Fluid
Automatic Transmission................................5-22
Power Steering...........................................5-35
Windshield Washer......................................5-36
Fog Lamps....................................................3-16
Front Axle......................................................5-47
Fuel............................................................... 5-5
Additives...................................................... 5-6
California Fuel.............................................. 5-5
Check Gas Cap Light...................................3-42
Filling a Portable Fuel Container..................... 5-9
Filling Your Tank........................................... 5-7
Fuels in Foreign Countries.............................. 5-7
Gage.........................................................3-42
Gasoline Octane........................................... 5-5
Gasoline Specications.................................. 5-5
Low Warning Light.......................................3-42
5