tow BUICK RAINIER 2007 Repair Manual

Roadside Assistance Program
In the U.S. call1-800-252-1112.
In Canada call1-800-268-6800.
Service available 24 hours a day, 365 days a year.
As the proud owner of a new Buick vehicle, you
are automatically enrolled in the Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you
drive in the city or travel the open road.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. A person driving
this vehicle without the consent of the owner is
not eligible for coverage.The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and,
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the U.S. and 10 litres
in Canada). Service to provide diesel may be
restricted. For safety reasons, propane
and other alternative fuels will not be provided
through this service.
Lock-out Service:To ensure security, the
driver must present the vehicle registration and
personal ID before lock-out service is provided.
Lock-out service will be covered at no charge if
you are unable to gain entry into your vehicle.
If your vehicle will not start, Roadside
Assistance will arrange to have your vehicle
towed to the nearest authorized dealership.
In the U.S., replacement keys made at the
customer’s expense will be covered within
10 miles (16 km).
504

Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in sand,
mud, or snow.
Flat Tire Change:Installation of your spare tire
in good condition will be covered at no charge.
The customer is responsible for the repair or
replacement of the tire if not covered by a
warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered at
no charge.
Additional Services for Canadian
Customers

Trip Routing Service:Upon Request,
Roadside Assistance will send you detailed,
computer-personalized maps, highlighting your
choice of either the most direct route or the
most scenic route to your destination,
anywhere in North America, along with any
helpful travel information we may have
pertaining to your trip. To request this service,
please call us toll-free at 1-800-268-6800.
We will make every attempt to send your
personalized trip routing as quickly as possible,
but it is best to allow three weeks before your
planned departure date. Trip routing requests
will be limited to six per calendar year.
505

Buick and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Buick and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program
at any time without notication.
Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(U.S.) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the Courtesy Transportation program.
Several courtesy transportation options are
available to assist in reducing your inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the New
Vehicle Limited Warranty and is available only
at participating dealers. A separate booklet entitled
“Warranty and Owner Assistance Information”
furnished with each new vehicle provides detailed
warranty coverage information.
507

If your vehicle is leased, the leasing company
may require you to have insurance that assures
repairs with Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read your lease
carefully, as you may be charged at the end of
your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move
your vehicle only if its position puts you
in danger or you are instructed to move it by a
police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 504for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
513

Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts.Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with
Genuine GM parts, even if your insurance
coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a
repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
515

Q
Questions and Answers About Safety Belts ... 23
R
Radiator Pressure Cap................................ 382
Radios........................................................ 215
Care of Your CD and DVD Player............ 279
Care of Your CDs and DVDs................... 279
Navigation/Radio System,
see Navigation Manual......................... 260
Radio with CD................................217, 228
Radio with Six-Disc CD............................ 238
Rear Seat Audio...................................... 275
Setting the Time...................................... 217
Theft-Deterrent......................................... 276
Understanding Reception......................... 278
Reading Lamps........................................... 167
Rear Axle.................................................... 402
Locking.................................................... 289
Rear Climate Control System...................... 176
Rear Door Security Locks........................... 101
Rear Floor Storage Lid................................ 146
Rear Safety Belt Comfort Guides.................. 36Rear Seat Audio (RSA)............................... 275
Rear Seat Entertainment System................. 260
Rear Seat Operation..................................... 16
Rear Seat Passengers, Safety Belts.............. 33
Rear Windshield Washer/Wiper.................... 158
Rearview Mirror, Automatic Dimming with
Compass................................................. 126
Rearview Mirror, Automatic Dimming with
OnStar
®and Compass............................. 124
Reclining Seatbacks, Power.......................... 13
Recommended Fluids and Lubricants.......... 489
Recreational Vehicle Towing........................ 337
Reduced Engine Power Light...................... 195
Remote Keyless Entry (RKE) System............ 93
Remote Keyless Entry (RKE) System,
Operation................................................... 94
Removing the Flat Tire and Installing the
Spare Tire................................................ 440
Removing the Spare Tire and Tools............ 438
Replacement Bulbs..................................... 407
Replacement, Windshield............................. 408
Reporting Safety Defects
Canadian Government............................. 516
General Motors........................................ 516
United States Government....................... 516
529

Tires........................................................... 411
Aluminum Wheels, Cleaning..................... 459
Buying New Tires..................................... 427
Chains..................................................... 433
Changing a Flat Tire................................ 436
Cleaning.................................................. 460
Different Size........................................... 428
If a Tire Goes Flat................................... 435
Ination - Tire Pressure............................ 419
Inator, Accessory.................................... 434
Inspection and Rotation............................ 425
Installing the Spare Tire........................... 440
Pressure Monitor System......................... 420
Removing the Flat Tire............................. 440
Removing the Spare Tire and Tools......... 438
Secondary Latch System......................... 446
Spare Tire................................................ 453
Storing a Flat or Spare Tire and Tools..... 450
Tire Sidewall Labeling.............................. 412
Tire Terminology and Denitions............... 416
Uniform Tire Quality Grading.................... 429
Wheel Alignment and Tire Balance........... 431
Wheel Replacement................................. 432
When It Is Time for New Tires................. 426Towing
Recreational Vehicle................................. 337
Towing a Trailer....................................... 339
Your Vehicle............................................. 337
Traction
StabiliTrak
®System................................. 289
Transmission
Fluid, Automatic....................................... 375
Transmission Operation, Automatic.............. 114
Trip Odometer............................................. 179
Turn and Lane-Change Signals................... 156
Turn Signal/Multifunction Lever.................... 155
U
Understanding Radio Reception................... 278
Uniform Tire Quality Grading....................... 429
Universal Home Remote System........133, 134
Operation........................................135, 140
532