mileage BUICK REGAL 1995 Owner's Guide

Maintenance Schedule I1
100,000 Miles (166 000 km)
0 Change automatic transaxle fluid and filter
if the vehicle is mainly driven under one or
more of these conditions:
- In heavy city traffic where the oulside
temperature regularly reaches
90 O F
(32 O C) or higher.
- In hilly or mountainous terrain.
- When doing frequent trailer towing.
- Uses such as found in taxi, police or
delivery service.
If you do not use your vehicle under any of
these conditions, the.fluid and filter do not
require changing.
DATE
SERVICED BY. ACTUAL MILEAGE
7-35
ProCarManuals.com

For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
a Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top of the instrument panel and visible
through the windshield.)
0 Dealership name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage
you to call the toll-free number listed
previously
in order to give your inquiry prompt
attention. However,
if you wish to write Buick, write to:
Buick Motor Division
Customer Assistance Center
902 E. Hamilton Avenue
Flint, MI 48550 Refer
to your
Warranty and Owner Assistance
Information booklet for addresses of Canadian and
GM
Overseas offices.
When contacting Buick, please remember that your
concern
will likely be resolved in the dealership, using the
dealershp’s Facilities, equipment and personnel, That is why
we suggest
you follow Step One first if you have a concern.
Customer Assistance for the Hearing
or Speech Impaired (TDD)
To assist customers who have hearing difficulties, Buick
has installed special
TDD (Telecommunication Devices
for
the Deaf) equipment at its Customer Assistance
Center.
Any hearing or speech impaired customer who
has access to a TDD or
a conventional teletypewriter
(TTY) can communicate with Buick by dialing:
1-800-TD-BUICK. (TDD users in Canada can dial
1-800-263-3830.)
8-2
ProCarManuals.com

GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
“’This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue its participation
in this
program.
Both Buick and your Buick dealer are committed to
making sure you are completely satisfied with
your new
vehicle. Our experience has shown that, if
a situation
arises where
you feel your concern has not been
adequately addressed,
the Customer Satisfaction
Procedure described earlier in this section is very
successful.
There may be instances where an impartial third-party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements Buick voluntarily participates
in BBB
AUTO LINE. BBB
AUTO LINE is an
out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufkturers. This program
is available free of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council
of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement of the nature
of your complaint.
Eligibility is limiteci by vehicle age and mileage, and
other factors.
ProCarManuals.com