infotainment BUICK REGAL 2020 User Guide

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
Infotainment System 155
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 155
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier
(if equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
158 Climate Controls
The fan, air delivery mode, air
conditioning, driver and passenger
temperatures, and Sync settings
can be controlled by touching
CLIMATE on the infotainment Home
Page or the climate button in the
climate control display application
tray. A selection can then be made
on the front climate control page
displayed. See the infotainment
manual.
Climate Control Status Display
The climate control status display
appears briefly when the center
stack climate controls are adjusted.The air delivery mode can be
adjusted on the climate control
display.
Climate Control Influence on Fuel
Economy
The climate control system depends
on other vehicle systems for heat
and power input. Certain climate
control settings can lead to higher
fuel usage.
The following climate control
settings use more fuel:
.
MAX air conditioning mode
. Defrost mode
. Extreme temperature settings,
such as 15° C (60° F) or 32° C
(90° F)
. High fan speed settings
To help reduce fuel usage:
. Use the full automatic control as
described under “Automatic
Operation.”
. Select a temperature setting that
is higher in hot weather and
lower in cold weather. .
Turn off the air conditioning
when it is not needed.
. Only use defrost to clear the
windows.
Automatic Operation
The system automatically controls
the fan speed, air delivery, air
conditioning, and recirculation in
order to heat or cool the vehicle to
the desired temperature.
When AUTO is lit, all four functions
operate automatically. Each function
can also be manually set and the
selected setting is displayed.
Functions not manually set will
continue to be automatically
controlled, even if the AUTO
indicator is not lit.
For automatic operation:
1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Adjust
the temperature as needed for
best comfort.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
Driving and Operating 165
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts052.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready. .
Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
Driving and Operating 181
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine is turned off:
.Infotainment System
. Power Windows
. Sunroof (If Equipped)
. Auxiliary Power Outlet
Power to the Infotainment system
will continue to operate for up to
10 minutes or until the driver door is
opened.
Power to the power windows and
sunroof will continue to operate for
up to 10 minutes or until any door is
opened.
All of these features will work when
the ignition is on or in ACC/
ACCESSORY.
Shifting Into Park
To shift into P (Park): 1. Hold the brake pedal down and set the parking brake. See
Electric Parking Brake 0188.
2. Hold the button on the shift lever and push the lever toward
the front of the vehicle into
P (Park).
3. Turn the ignition off.
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll. (Continued)
Warning (Continued)
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0181.
If you have to leave the vehicle with
the engine running, the vehicle must
be in P (Park) and the parking
brake set.
Release the button and check that
the shift lever cannot be moved out
of P (Park).
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
Driving and Operating 205
Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC shows an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of approximately 12 km/h
(8 mph).
1. View Displayed by theCamera
1. View Displayed by theCamera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may appear on
the infotainment display to show
that RPA has detected an object.
This triangle changes from amber to
red and increases in size the closer
the object.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage.
Park Assist
With RPA, and if equipped with FPA,
as the vehicle moves at speeds of
less than 8 km/h (5 mph) the
sensors on the bumpers may detect
objects up to 2.5 m (8 ft) behind the
vehicle and 1.2 m (4 ft) in front of the
vehicle within a zone 25 cm (10 in)
high off the ground and below
bumper level. These detection
distances may be shorter during

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
206 Driving and Operating
warmer or humid weather. Blocked
sensors will not detect objects and
can also cause false detections.
Keep the sensors clean of mud, dirt,
snow, ice, and slush; and clean
sensors after a car wash in freezing
temperatures.
{Warning
The Park Assist system does not
detect children, pedestrians,
bicyclists, animals, or objects
located below the bumper or that
are too close or too far from the
vehicle. It is not available at
speeds greater than 8 km/h
(5 mph). To prevent injury, death,
or vehicle damage, even with
Park Assist, always check the
area around the vehicle and
check all mirrors before moving
forward or backing.
The instrument cluster may have a
Park Assist display with bars that
show“distance to object” and object
location information for RPA, and on
some vehicles, FPA. As the object
gets closer, more bars light up and
the bars change color from yellow to
amber to red.
When an object is first detected in
the rear, one beep will be heard
from the rear. When an object is
very close (<0.6 m (2 ft) in the
vehicle rear, or <0.3 m (1 ft) in the
vehicle front), five beeps will sound
from the front or rear depending on
object location. Beeps for FPA are
higher pitched than for RPA. Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is
shifted into R (Reverse), RCTA
displays a red warning triangle with
a left or right pointing arrow on the
infotainment display to warn of
traffic coming from the left or right.
This system detects objects coming
from up to 20 m (65 ft) from the left
or right side of the vehicle. When an
object is detected, three beeps
sound from the left or right
depending on the direction of the
detected vehicle.
Turning the Features On or Off
PressXon the center console to
turn on or off the Front and Rear
Park Assist and the Rear Cross
Traffic Alert (RCTA). The indicator
light in the button comes on when
the features are on and turns off
when the features have been
disabled.
RCTA can also be turned off
through vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0138.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
340 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 340
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 342
Customer Assistance for Text Telephone (TTY) Users . . . . . 343
Online Owner Center . . . . . . . . . 343
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 344
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 344
Scheduling Service Appointments . . . . . . . . . . . . . . . 346
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 346
Collision Damage Repair . . . . . 347
Publication Ordering Information . . . . . . . . . . . . . . . . . . 349
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 350
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 350
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 351
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 351
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 352
Cybersecurity . . . . . . . . . . . . . . . . . 352
Event Data Recorders . . . . . . . . 352
OnStar . . . . . . . . . . . . . . . . . . . . . . . 353
Infotainment System . . . . . . . . . . 353
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
Customer Information 349
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 064.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
Customer Information 353
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation. To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
See
OnStar Additional Information
0 356.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-13557849) -
2020 - CRC - 6/25/19
OnStar 355
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.