drive CADILLAC ATS 2014 Owner's Manual

Black plate (3,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
Customer Information 13-3
STEP THREE—Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
mediation/arbitration program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-888-446-2000 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Assistance
Offices
Cadillac encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Cadillac,
the letter should be addressed to:
United States and Puerto Rico
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Service: 1-800-224-1400
From U.S. Virgin Islands:
1-800-496-9994

Black plate (4,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
13-4 Customer Information
Canada
General Motors of Canada Limited
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000 (English)
1-800-263-7854 (French)
Roadside Service: 1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user cancommunicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience is a one-stop resource
that allows interaction with Cadillac
and keeps important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I(Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
Visit my.cadillac.com to register your
vehicle.

Black plate (5,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
Customer Information 13-5
Cadillac Owner Centre
(Canada) cadillacowner.ca
Take a trip to the Cadillac Owner
Centre:
.Chat live with online help
representatives.
.Locate owner resources such as
lease-end, financing, and
warranty information.
.Retrieve favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
.Download owner manuals.
.Find Cadillac-recommended
maintenance services.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438.Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.
Cadillac and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

Black plate (6,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
13-6 Customer Information
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
6 years/110 000 km (70,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30-mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership. Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery:
Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.

Black plate (10,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
13-10 Customer Information
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service on page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section. If the airbag has inflated, see
What
Will You See after an Airbag
Inflates? on page 3-24.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be

Black plate (11,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
Customer Information 13-11
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday
–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.

Black plate (13,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
Customer Information 13-13
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1‐888‐446‐2000,
or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.

Black plate (7,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
OnStar 14-7
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask an Advisor.
Advisors are available in English,
Spanish and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbalroute or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (1,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-21
Active Emergency Braking System . . . . . . . . 1-19, 9-56
Adaptive Cruise Control . . . . . . . 9-40
Adaptive Forward
Lighting (AFL) . . . . . . . . . . . . . . . . . 6-5
Adaptive Forward Lighting (AFL) Light . . . . . . . . . . . . . . . . . . . 5-24
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-72
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-4
Thigh Support . . . . . . . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-15
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . 8-10
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-9 Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-31
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-24
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-26
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-24
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . 3-24
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-23
Where Are the Airbags? . . . . . . 3-21
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-30
Passenger Status Indicator . . . 5-15
Readiness Light . . . . . . . . . . . . . . 5-14
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-30
System Check . . . . . . . . . . . . . . . . 3-19
Alarm Vehicle Security . . . . . . . . . . . . . . 2-16
Alert Side Blind Zone (SBZA) . . . . . . 9-58
All-Wheel Drive . . . . . . . . . 9-29, 10-26 AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 7-12
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-29
Warning Light . . . . . . . . . . . . . . . . . 5-20
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-77
Interior . . . . . . . . . . . . . . . . . . . . . . 10-82
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . 9-53
Assistance Systems for Parking and Backing . . . . . . . . . 9-49
Audio Players . . . . . . . . . . . . . . . . . 7-12 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Audio System Backglass Antenna . . . . . . . . . . . 7-12
Radio Reception . . . . . . . . . . . . . . 7-11
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . 2-13
Headlamp System . . . . . . . . . . . . . 6-4
Transmission . . . . . . . . . . . . . . . . . 9-24
Transmission Fluid . . . . . . . . . 10-14

Black plate (3,1)Cadillac ATS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014430) - 2014 - 2nd Edition - 8/23/13
INDEX i-3
CleaningExterior Care . . . . . . . . . . . . . . . 10-77
Interior Care . . . . . . . . . . . . . . . . 10-82
Climate Control Systems Dual Automatic . . . . . . . . . . . 8-1, 8-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Cluster, Instrument . . . . . . . . . . . . 5-10
Clutch, Hydraulic . . . . . . . . . . . . . 10-14
Collision Damage Repair . . . . . . 13-9
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Messages . . . . . . . . . . . . . . . . . . . . 5-33
Compressor Kit, Tire Sealant . . . . . . . . . . . . . . . . . . . . . . 10-64
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 9-33
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-19 Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-17
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Engine Temperature Warning Light . . . . . . . . . . . . . . . 5-22
Cooling System . . . . . . . . . . . . . . . 10-16
Engine Messages . . . . . . . . . . . . 5-34
Courtesy Lamps . . . . . . . . . . . . . . . . 6-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-7
Cruise Control . . . . . . . . . . . . . . . . . 9-37 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Messages . . . . . . . . . . . . . . . . . . . . 5-33
Cruise Control, Active . . . . . . . . . 9-40
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service Publications
Ordering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iii
Data Recorders, Event . . . . . . . 13-13
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-4
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . 2-12
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7
Door Ajar Messages . . . . . . . . . . . . . . . 5-34
Delayed Locking . . . . . . . . . . . . . . 2-12
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Locks . . . . . . . . . . . . . . . . . . 2-12
Rear Seat Pass-Through . . . . . 3-11
Drive Belt Routing, Engine . . . . . 12-4
Drive Systems
All-Wheel Drive . . . . . . . 9-29, 10-26
Driver Assistance Systems . . . . 9-48
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-25
Driver Mode Control . . . . . . . . . . . 9-35