mileage CADILLAC ATS 2015 1.G Warranty Guide

Black plate (2,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
2 Warranty Coverage at a Glance
The warranty coverages are
summarized below.
New Vehicle Limited Warranty
Bumper-to-Bumper (Includes
Tires)
.Coverage is for the first 4 years
or 50,000 miles, whichever
comes first.
Powertrain
.Coverage is for the first 6 years
or 70,000 miles, whichever
comes first.
Sheet Metal
.Corrosion coverage is for the
first 4 years or 50,000 miles,
whichever comes first.
.Rust-through coverage is for the
first 6 years, unlimited mileage.
Emission Control System
Warranty
For light duty trucks, see “How to
Determine the Applicable Emissions
Control System Warranty” under
Emission Control Systems Warranty
on page 20 for more information.
Federal
.Gasoline Engines
‐ Defects and performance for
cars and light duty truck
emission control systems are
covered for the first 2 years or
24,000 miles, whichever
comes first. From the first
2 years or 24,000 miles to
4 years or 50,000 miles
defects in material or
workmanship continue to be
covered under the New
Vehicle Limited Warranty
Bumper-to-Bumper coverage explained previously. Specified
major components are
covered for the first 8 years or
80,000 miles, whichever
comes first.
California
.Gasoline Engines
‐ Defects and performance for
cars and trucks with light duty
or medium duty emission
control systems are covered
for the first 3 years or
50,000 miles, whichever
comes first.
‐ Specified components for cars
or light duty trucks equipped
with light duty or medium duty
truck emission control systems
are covered for the first
7 years or 70,000 miles,
whichever comes first.

Black plate (6,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
6 New Vehicle Limited Warranty
Tire Coverage
The tires supplied with your vehicle
are covered by General Motors
against defects in material or
workmanship under the
bumper-to-bumper warranty
coverage. Wear-out is not
considered a defect, and it may
occur before the vehicle warranty
expires. In this case, the owner is
responsible to purchase
replacement tires, or seek coverage
solely from the tire manufacturer.
For vehicles within the
bumper-to-bumper warranty
coverage, defective tires will be
replaced on a prorated adjustment
basis according to the following
mileage-based schedule:Mileage Replacement Percentage Covered by GM
0-12,000 100%
12,001-36,000 Sliding scale starting at 67% at 12,001,
proportionately falling (1.96%/1,000 miles) to 20% at 36,000 miles
36,001-50,000 20% (Buick and Cadillac Only)
36,001+ 0% (Chevrolet and GMC Only)
50,001+ 0% (Buick and Cadillac Only)
Examples: Miles Coverage
6,000 100%
12,000 100%
12,001 67%
18,000 55.25%
24,000 43.5%
30,000 31.75%
36,000 20%
48,000 20% Buick and Cadillac
(0% Chevrolet and GMC)

Black plate (9,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
New Vehicle Limited Warranty 9
Accessory Coverages
Most GM parts and accessories
sold and permanently installed on a
GM vehicle by a GM Dealer or GM
approved Accessory Distributor/
Installer (ADI) prior to delivery will
be covered under the applicable
portion (Bumper-to-Bumper,
Powertrain, etc.) of the New Vehicle
Limited Warranty. In the event GM
accessories are installed after
vehicle delivery, or are replaced
under the New Vehicle Limited
Warranty, they will be covered, parts
and labor, for the balance of the
applicable portion of the New
Vehicle Limited Warranty, but in no
event less than 12 months/unlimited
miles.
GM accessories sold over the
counter, or those not requiring
installation, will continue to receive
the standard GM Dealer Parts
Warranty of 12 months from the date
of purchase, parts only.GM Licensed and Integrated
Business Partner (IBP) Accessories
are covered under the
accessory-specific manufacturer's
warranty and are not warranted by
GM or its dealers.
{Caution
This warranty excludes:
Any communications device that
becomes unusable or unable to
function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through
as follows:
Corrosion: Body sheet metal
panels are covered against rust for
4 years or 50,000 miles, whichever
comes first. Rust-Through:
Any body sheet
metal panel that rusts through, an
actual hole in the sheet metal, is
covered for up to 6 years, unlimited
mileage.
Important: Cosmetic or surface
corrosion, resulting from stone chips
or scratches in the paint, for
example, is not included in sheet
metal coverage.
Towing
Towing is covered to the nearest
Cadillac dealer if your vehicle
cannot be driven because of a
warranted defect.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction.
Uniform tire wear is a normal
condition, and is not considered a
defect. Road hazard damage such

Black plate (10,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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10 New Vehicle Limited Warranty
as punctures, cuts, snags, and
breaks resulting from pothole
impact, curb impact, or from other
objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered.
Also, damage from improper
inflation, overloading, spinning, as
when stuck in mud or snow, tire
chains, racing, improper mounting
or dismounting, misuse, negligence,
alteration, improper repair, accident,
collision, fire, vandalism,
or misapplication is not covered.
Damage to wheels or tire sidewalls
caused by automatic car washes or
cleaning agents is not covered.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle
.Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
.Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
.Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
.Installation of non-GM (General
Motors) parts
.Water or fluid contamination
.Damage resulting from hail,
floods, windstorms, lightning,
and other environmental
conditions
.Alteration of glass parts by
application of tinting filmsImportant:
This warranty is void on
vehicles currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss.
Damage or Corrosion Due to
Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water or
flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See “Chemical Paint
Spotting” underThings to Know
About the New Vehicle Limited
Warranty on page 15.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,

Black plate (11,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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New Vehicle Limited Warranty 11
or maintain fluids between
recommended maintenance
intervals, fuel, lubricants,
or refrigerants recommended in the
owner manual is not covered.
Damage Due to Contaminated,
Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel
may cause driveability problems
such as hesitation, lack of power,
stalling, or failure to start. They may
also degrade functionality of critical
exhaust emissions components
such as spark plugs, oxygen
sensors, and the catalytic converter.
Damage from poor fuel quality,
water contamination, or if the
vehicle requires premium fuel,
operating the vehicle on gasoline
with a Pump Octane less than a 91
(R+M)/2, may not be covered.
Prohibited fuels are: Gasolines
containing any methanol, MMT, an
organometallic octane enhancing
additive, and/or fuels containing
more than 15% ethanol in non-Flex
Fuel Vehicles (FFV).Please refer to your owner manual
under
“Fuel,” for additional
recommendations, including
the use of TOP TIER Detergent
Gasoline. Additional information
can also be found at:
www.toptiergas.com/index.html.
Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
dings, and punctures or tears as a
result of impact with other objects or
road hazards. In addition, cracks,
chips, scratches, or other damage
to the face of a radio or instrument
cluster from impact or foreign
objects are not covered. Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed in
the owner manual are the owner's
expense. Vehicle lubrication,
cleaning, or polishing are not
covered. Failure of or damage to
components requiring replacement
or repair due to vehicle use, wear,
exposure, or lack of maintenance is
not covered.
Items such as:
.Audio System Cleaning
.Brake Pads/Linings
.Clutch Linings
.Coolants and Fluids
.Filters
.Keyless Entry (or other remote
transmitter/receiver batteries)*
.Limited Slip Rear Axle Service
.Tire Rotation

Black plate (14,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
14 New Vehicle Limited Warranty
decrease with time and miles
driven. Gradual loss of battery
capacity is NOT covered under the
New Vehicle Limited Warranty.
Depending on use, the high-voltage
battery may experience as much as
40% capacity reduction over the
warranty period. See your owner
manual for important tips on how to
maximize the life and capacity of the
high-voltage battery. To avoid losing
warranty coverage for the battery,
follow the guidelines for proper
battery maintenance when the
vehicle is not driven, or when the
vehicle is stored for an extended
period of time.
Repair
If possible, components will be
repaired or replaced, and the
original battery will be returned to
the vehicle.Replace (If Necessary)
Under warranty, the high voltage
battery will be replaced with either a
new or factory reconditioned high
voltage battery with an energy
capacity (kWh storage) level at or
above that of the original battery
prior to the failure.
Your ELR battery warranty
replacement may not return your
vehicle as an
“as new”condition,
but it will make your ELR fully
operational appropriate to its age
and mileage.
Other EREV/Electric Propulsion
Components
High Voltage Wiring, EREV Control
Modules, E-Compressor, Traction
Power Inverter Module (TPIM),
Accessory Power Module (APM),
and EREV/Electric Propulsion
On-Board Charger.
Brakes
Brake Modulator Assembly Electric Drive Unit
Electric drive unit assembly and
internal components, including the
auxiliary fluid pump, auxiliary pump
controller, and 3-phase cables.
What Is Not Covered
In addition to the
”What is Not
Covered“ section previously, the
EREV warranty does not cover the
following items:
Wear Items
Wear items, such as brake linings,
are not covered in the EREV
warranty.
Improper Storage
High-voltage battery replacement
due to improper vehicle storage.
Refer to the owner manual for the
proper ways your vehicle’ s battery
must be maintained if the vehicle is
not driven, or if it is stored for an
extended period of time.

Black plate (17,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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Things to Know About the New Vehicle Limited Warranty 17
surfaces on your vehicle. This
damage can take two forms:
blotchy, ring-shaped discolorations,
and/or small irregular dark spots
etched into the paint surface.
Although no defect in the factory
applied paint causes this, Cadillac
will repair, at no charge to the
owner, the painted surfaces of new
vehicles damaged by this fallout
condition within 12 months or
12,000 miles of purchase, whichever
comes first.
Warranty Coverage–
Extensions
Time Extensions: The New
Vehicle Limited Warranty will be
extended one day for each day
beyond the first 24 hour period in
which your vehicle is at an
authorized dealer facility for
warranty service. You may be asked
to show the repair orders to verify
the period of time the warranty is to
be extended. Your extension rights
may vary depending on state law. Mileage Extensions:
Prior to
delivery, some mileage is put on
your vehicle during testing at the
assembly plant, during shipping,
and while at the dealer facility. The
dealer records this mileage on the
first page of this warranty booklet at
delivery. For eligible vehicles, this
mileage will be added to the
mileage limits of the warranty
ensuring that you receive full benefit
of the coverage. Mileage extension
eligibility:
.Applies only to new vehicles
held exclusively in new vehicle
inventory.
.Does not apply to used vehicles,
GM-owned vehicles, dealer
owned used vehicles, or dealer
demonstrator vehicles.
.Does not apply to vehicles with
more than 1,000 miles on the
odometer even though the
vehicle may not have been
registered for license plates.
Warranty Service —Foreign
Countries
Touring Owner Service
If you are touring in a foreign
country and repairs are needed,
take your vehicle to the nearest GM
dealer which sells and services
Cadillac vehicles. However, if a
Cadillac dealer cannot be located,
significantly inconvenienced
customers can take their vehicle to
any GM dealer for repairs.
Important: Repairs made
necessary by the use of improper or
dirty fuels and lubricants are not
covered under the warranty. See
your owner manual for additional
information on fuel requirements
when operating in foreign countries.
Permanent Relocation
This warranty applies to GM
vehicles registered in the United
States and normally operated in the
United States, Canada, or Mexico.
If you have permanently relocated

Black plate (22,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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22 Emission Control Systems Warranty
Bumper-to-Bumper coverage. There
may be additional coverage on GM
diesel engine vehicles. In any case,
the warranty with the broadest
coverage applies.
This warranty applies if your vehicle
meets both of the following
requirements:
.Your vehicle is registered in
Californiaor other states
adopting California emission
and warranty regulations.*
.Your vehicle is certified for sale
in California as indicated on the
vehicle's emission control
information label.
* Important: Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington
have California Emissions Warranty
coverage. (New York adopted
California emission standards, but
not the California Emissions Warranty. The Federal Emissions
Control Warranty applies to all
non-PZEV vehicles in New York.)
California Partial Zero Emission
Vehicles (PZEV) have extended
coverage on all emission-related
parts.
Important:
California, Connecticut,
Maine, Maryland, Massachusetts,
New Jersey, New York, Rhode
Island, and Vermont have PZEV
Emission Warranty Coverage.
(Oregon has PZEV Hybrid battery
10 years/150,000 mile
coverage only).
Your Rights and Obligations (For
Vehicles Subject to California
Exhaust Emission Standards)
The California Air Resources Board
and General Motors are pleased to
explain the emission control system
warranty on your vehicle. In
California, new motor vehicles must
be designed, built, and equipped to
meet the state's stringent anti-smog
standards. GM must warrant the emission control system on your
vehicle for the periods of time and
mileage listed provided there has
been no abuse, neglect, or improper
maintenance of your vehicle. Your
vehicle's emission control system
may include parts such as the fuel
injection system, ignition system,
catalytic converter, and engine
computer. Also included are hoses,
belts, connectors, and other
emission-related assemblies.
Where a warrantable condition
exists, GM will repair your vehicle at
no cost to you including diagnosis,
parts, and labor.
California Emission Defect and
Emission Performance Warranty
Coverage
For cars and trucks with light duty or
medium duty emissions:
.For 3 years or 50,000 miles,
whichever comes first:
‐
If your vehicle fails a smog
check inspection, GM will
make all necessary repairs

Black plate (31,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-7639775) - 2015 - CRC - 6/13/14
Customer Satisfaction Procedure 31
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of your vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your
concern with a member of dealer
management.Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the
owner of the dealer facility or the
general manager.
STEP TWO: If after contacting a
member of dealer management, it
appears your concern cannot be
resolved by the dealer without
further help contact the Cadillac
Customer Assistance Center bycalling 1-800-458-8006. For the
Cadillac ELR Customer Assistance
Center call 1-855-422-3357
(1-855-4-CAD-ELR). In Canada,
contact GM of Canada Customer
Care Centre by calling
1-888-446-2000: English,
or 1-800-263-7854: French.
For resolution of issues related to
the Cadillac Professional Vehicle,
contact 1-800-43-FLEET
(1-800-433-5338).
We encourage you to call the
toll-free number in order to give
your inquiry prompt attention.
Have the following information
available to give the Customer
Assistance Representative:
.The Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate above the top of
the instrument panel on the
driver side, and visible through
the windshield.
.The dealer name and location.
.The vehicle delivery date and
present mileage.
When contacting Cadillac,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest you
follow Step One first if you have a
concern.
STEP THREE: Both GM and your
GM dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce any additional rights you
may have.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal

Black plate (32,1)Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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32 Customer Satisfaction Procedure
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with
the decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
Contact the BBB Auto Line Program
using the toll-free telephone number
or write them at the following
address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
1-800-955-5100
www.dr.bbb.org/goautoThis program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. GM reserves the right to
change eligibility limitations and/or
to discontinue its participation in this
program.