phone CADILLAC CATERA 1999 1.G User Guide
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 1999, Model line: CATERA, Model: CADILLAC CATERA 1999 1.GPages: 328, PDF Size: 2.47 MB
Page 307 of 328
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7-5
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver or
passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program. Call
1
-800-GM-DRIVE (463-7483) for details. When
calling from outside Canada, please dial 1
-905-644-3063.
TTY users call 1
-800-263-3830.
Roadside Service
Cadillac's exceptional Roadside Service is more than an
auto club or towing service. It provides every Catera
owner with the advantage of contacting a Cadillac
advisor and, when appropriate, a Catera trained dealer
technician who can provide on
-site service.
Page 309 of 328
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7-7 Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a
participating Catera dealership. If beyond this radius,
we will arrange to have your car towed to the nearest
Catera dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1
-800-882-1112. An experienced Roadside
Service Advisor will assist you and request the
following information:
A description of the problem
Name, home address, home telephone number
Location of your Catera and number you are
calling from
The model year, Vehicle Identification Number (VIN),
mileage and date of deliveryRoadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1
-800-833-CMCC (2622) -- daily, 24 hours.
Page 313 of 328
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7-11
REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1
-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac, MI 48343
-6004In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner's manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
Page 315 of 328
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7-13
PUBLICATION FORM
NUMBEROrders will be mailed within 10 days of receipt. Please allow adequate time for postal
service. If further information is needed, write to the address shown below or call
1-800-551-4123. Material cannot be returned for credit without packing slip with return
information within 30 days of delivery. On returns, a re-stocking fee may be applied
against the original order. ORDER TOLL FREE
(NOTE: For Credit Card Holders Only)1-800-551-4123(Monday-Friday 8:00 AM ± 6:00 PM EST)
FAX Orders Only 1-313-865-5927
Service Manual
NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
For purchases outside U.S.A. please write to the above address for quotation.
1999$90.00
1999
$50.00
1999
$15.00
TOTAL MATERIAL
Michigan Purchasers
U.S. Order Processing$6.00
Canadian Postage
GRAND TOTAL
add 6% sales tax
(See Note Below)
GM-CAD-ORD99 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.
(CUSTOMER'S NAME) (ATTENTION)
(STREET ADDRESSÐNO P.O. BOX NUMBERS)
(CITY) (ZIP CODE)
DAYTIME TELEPHONE NO.(STATE)
AREA CODE
( )P
Check or Money
Order payable to
Helm, Inc. (USA funds
only Ð
do not send cash.)
VISA
Discover
Account
Number:
Expiration
Date mo/yr:
CUSTOMER SIGNATURE
S
ITEM DESCRIPTIONNAME YEAR VEHICLE MODEL
QTY.PRICE
EACH*TOTAL
PRICE1
9
9
9
G
M
H
I
P
T
OA
Y
M
E
N
T
Owner's Manual Car & Light Truck
Transmission Unit Repair
MasterCard
Check here if your billing address
is different from your shipping
address shown.
PUBLICATION FORM
NUMBER
Page 318 of 328
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8-2
Brake
Adjustment 6-28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fluid 6-26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Master Cylinder 6-26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pad Wear Indicator Light 2-76 . . . . . . . . . . . . . . . . . . . . . . .
Parking 2-25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pedal Travel 6-28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing System Parts 6-29 . . . . . . . . . . . . . . . . . . . . . . . .
System Warning Light 2-66 . . . . . . . . . . . . . . . . . . . . . . . . .
To Shift Light 2-73 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transmission Shift Interlock (BTSI) 2-28 . . . . . . . . . . . . . .
Wear 6-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Brakes 6-26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Anti-Lock 4-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trailer 4-34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Braking 4-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Braking in Emergencies 4-10 . . . . . . . . . . . . . . . . . . . . . . . . . .
Break-In, New Vehicle 2-16 . . . . . . . . . . . . . . . . . . . . . . . . . .
Brightness Control 2-46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bulb Replacement 6-30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capacities and Specifications 6-62 . . . . . . . . . . . . . . . . . . . .
Carbon Monoxide 2-11, 2-30, 2-31, 4-28 . . . . . . . . . . . . . . .
Care of Your Cassette Tape Player 3-29 . . . . . . . . . . . . . . . . . .
Care of Your Compact Disc Player 3-31 . . . . . . . . . . . . . . . . .
Care of Your Compact Discs 3-30 . . . . . . . . . . . . . . . . . . . . . .
Carpet Cleaning 6-46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cassette Tape Player Errors 3-11, 3-19 . . . . . . . . . . . . . . . . . .
CD Adapter Kits 3-23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CD Changer 3-23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cellular Telephone 2
-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Center Console Storage Area 2-50 . . . . . . . . . . . . . . . . . . . . . .
Center High-Mounted Stoplamp (CHMSL),
Bulb Replacement 6-34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Central Door Unlocking System 2-4 . . . . . . . . . . . . . . . . . . . .
Certification Label 4-29 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chains, Safety 4-34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chains, Tire 6-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing a Flat Tire 5-18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Charging System Indicator Light 2-65 . . . . . . . . . . . . . . . . . . .
Check Engine Light 2-70 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Check Oil Light 2-73 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking Things Under the Hood 6-8 . . . . . . . . . . . . . . . . . . .
Checking Your Restraint Systems 1-52 . . . . . . . . . . . . . . . . . .
Chemical Paint Spotting 6-52 . . . . . . . . . . . . . . . . . . . . . . . . . .
Child Restraints 1-39 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Securing in a Rear Seat Position 1-44 . . . . . . . . . . . . . . . . .
Securing in the Right Front Seat Position 1-46 . . . . . . . . . .
Top Strap 1-44 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where to Put 1-43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Children (Safety Belts) 1-36 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chrome-Plated Wheels, Cleaning 6-51 . . . . . . . . . . . . . . . . . .
Cigarette Lighter 2-50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaner, Air 6-15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning
Aluminum or Chrome
-Plated Wheels 6-51 . . . . . . . . . . . . .
Exterior Lamps/Lenses 6-50 . . . . . . . . . . . . . . . . . . . . . . . .
Fabric/Carpet 6-46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glass Surfaces 6-48 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inside of Your Vehicle 6-46 . . . . . . . . . . . . . . . . . . . . . . . . .
Interior Plastic Components 6-48 . . . . . . . . . . . . . . . . . . . . .
Page 319 of 328
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8-3
Leather 6-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outside of the Windshield and Wiper Blades 6-48 . . . . . . .
Outside of Your Vehicle 6-49 . . . . . . . . . . . . . . . . . . . . . . . .
Speaker Covers 6-48 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tires 6-51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Top of the Instrument Panel 6-47 . . . . . . . . . . . . . . . . . . . . .
Vinyl 6-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wheels 6-51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Climate Control System 3-2 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clock, Setting the 3-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cluster, Instrument Panel 2-62 . . . . . . . . . . . . . . . . . . . . . . . . .
Comfort Controls 3-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comfort Controls and Audio Systems 3-1 . . . . . . . . . . . . . . . .
Compact Disc Changer Errors 3-26 . . . . . . . . . . . . . . . . . . . . .
Compartments, Storage 2-49 . . . . . . . . . . . . . . . . . . . . . . . . . .
Console Shift Lever 2-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Console Storage 2-50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control of a Vehicle 4-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Convenience Net 2-50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Convex Outside Mirror 2-49 . . . . . . . . . . . . . . . . . . . . . . . . . .
Coolant 6-20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding 6-23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking 6-22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Heater, Engine 2-19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Add to the Coolant Surge Tank 5-13 . . . . . . . . . . . .
Surge Tank 5-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What to Use 6-21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cooling System 5-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cornering Lamps 2-44 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Courtesy Transportation 7-8 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cruise Control 2-37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cruise Control Light 2-74 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Assistance
Information 7
-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Offices 7-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Text Telephone (TTY) Users 7-3 . . . . . . . . . . . . . . . . . . . . .
Customer Satisfaction Procedure 7-2 . . . . . . . . . . . . . . . . . . . .
Damage, Finish 6-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Damage, Sheet Metal 6-51 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Daytime Running Lamps (DRL) 2-42 . . . . . . . . . . . . . . . . . . .
Dead Battery 5-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defects, Reporting Safety 7-10, 7-11 . . . . . . . . . . . . . . . . . . .
Defensive Driving 4-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defogger, Rear Window 3-7 . . . . . . . . . . . . . . . . . . . . . . . . . .
Defrosting 3-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dimensions, Vehicle 6-63 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dolby Noise Reduction 3-13, 3-20 . . . . . . . . . . . . . . . . . . . . .
Door
Central Unlocking System 2
-4 . . . . . . . . . . . . . . . . . . . . . . .
Locks 2-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DRIVE (D), Automatic Transmission 2-23 . . . . . . . . . . . . . . .
Driver Position 1-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Driver's Side Instrument Panel Fuse Block 6-57 . . . . . . . . . . .
Driver's Side Temperature Knob 3-2 . . . . . . . . . . . . . . . . . . . .
Driving
City 4
-19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defensive 4-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drunken 4-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Freeway 4-20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In a Blizzard 4-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In Foreign Countries 6-5 . . . . . . . . . . . . . . . . . . . . . . . . . . .
In Rain and on Wet Roads 4-17 . . . . . . . . . . . . . . . . . . . . . .
Page 326 of 328
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8-10
Shoulder Belt Height Adjuster 1-18 . . . . . . . . . . . . . . . . . . . . .
Signaling Turns 2-34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Skidding 4-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sound Equipment, Adding (Audio) 3-29 . . . . . . . . . . . . . . . . .
Speaker Covers, Cleaning 6-48 . . . . . . . . . . . . . . . . . . . . . . . .
Specifications and Capacities 6-62 . . . . . . . . . . . . . . . . . . . . . .
Specifications, Engine 6-63 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Speech Impaired, Customer Assistance 7-3 . . . . . . . . . . . . . . .
Speed Limiter, Engine 2-63 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Speedometer 2-63 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sport Mode Button 2-24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting Your Engine 2-18 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Steam 5-9, 5-10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Steering 4-10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In Emergencies 4-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power 4-10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Speed Sensitive (SSS) 4-10 . . . . . . . . . . . . . . . . . . . . . . . . .
Tips 4-10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wheel Controls for Audio System 3-27 . . . . . . . . . . . . . . . .
Wheel, Tilt 2-34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storage Compartments 2-49 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stuck: In Sand, Mud, Ice or Snow 5-28 . . . . . . . . . . . . . . . . . .
Sun Visors 2-51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sunroof 2-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Anti-Pinch Feature 2-54 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manual Operation 2-54 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programming 2-55 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sunshade, Rear 2-51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Surge Tank, Coolant 5-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Surge Tank Pressure Cap 6-20 . . . . . . . . . . . . . . . . . . . . . . . . .
Symbols, Vehicle vii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tachometer 2-63 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Taillamp and Rear Turn Signal Lamp 6-35 . . . . . . . . . . . . . . .
Tape Player Care 3-29 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephone, Cellular 2-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temperature Display, Outside 3-3 . . . . . . . . . . . . . . . . . . . . . .
Temperature Knobs, Climate Control System 3-2 . . . . . . . . . .
Theft 2-12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Theft-Deterrent Feature (Radio) 3-27 . . . . . . . . . . . . . . . . . . .
Theft-Deterrent System 2-13 . . . . . . . . . . . . . . . . . . . . . . . . . .
Theftlock3-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thermostat 6-20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
THIRD (3) Gear, Automatic Transmission 2-23 . . . . . . . . . . .
Third-Gear Start 2-24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tilt Wheel 2-34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Time, Setting the 3-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tips About Your Audio System 3-28 . . . . . . . . . . . . . . . . . . . .
Tires 6-37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alignment and Balance 6-44 . . . . . . . . . . . . . . . . . . . . . . . .
Buying New 6-41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chains 6-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing a Flat 5-18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning 6-51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inflation Pressure 6-38 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inspection and Rotation 6-39 . . . . . . . . . . . . . . . . . . . . . . . .
Loading Information Label 4-29 . . . . . . . . . . . . . . . . . . . . .
Temperature 6-43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Traction 6-43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Treadwear 6-43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uniform Quality Grading 6-42 . . . . . . . . . . . . . . . . . . . . . . .
Wear Indicators 6-41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wheel Replacement 6-44 . . . . . . . . . . . . . . . . . . . . . . . . . . .
When It's Time for New 6-41 . . . . . . . . . . . . . . . . . . . . . . .