service CADILLAC CT4 2020 Owner's Manual
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2020, Model line: CT4, Model: CADILLAC CT4 2020Pages: 356, PDF Size: 4.61 MB
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Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
2020 - crc - 4/28/20
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . 33
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Instruments and Controls . . . . . . . . . . 85
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Infotainment System . . . . . . . . . . . . . 133
Climate Controls . . . . . . . . . . . . . . . . . . 134
Driving and Operating . . . . . . . . . . . . 141
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 233
Service and Maintenance . . . . . . . . . 302
Technical Data . . . . . . . . . . . . . . . . . . . . 317
Customer Information . . . . . . . . . . . . 321
Reporting Safety Defects . . . . . . . . . 331
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Connected Services . . . . . . . . . . . . . . . 341
Index . . . . . . . . . . . . . . . . . . . . . . . . 344
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Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-13183937) -
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2 INTRODUCTION
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, the CADILLAC Emblem, and
CADILLAC CT4 are trademarks and/or
service marks of General Motors LLC,
its subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General Motors
of Canada Company ”for Cadillac
Motor Car Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the back
of the manual. It is an alphabetical
list of what is in the manual and the
page number where it can be found.
Litho in U.S.A.
Part No. 84186799 B Second Printing©2020 General Motors LLC. All Rights Reserved.
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INTRODUCTION 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do not,”
“Do not do this,” or“Do not let this
happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message, gauge,
or indicator.
M: Shown when the owner’s manual
has additional instructions or
information.
*: Shown when the service manual
has additional instructions or
information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols that
may be found on the vehicle and what
they mean. See the features in this
manual for information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
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8 KEYS, DOORS, AND WINDOWS
The mechanical key, inside the remote
key, is used for the driver door and
glove box.To remove the mechanical key, press
the button on the side of the remote
key near the bottom, and pull the
mechanical key out. Never pull the
mechanical key out without pressing
the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
See your dealer if a new mechanical
key is needed.
Contact Roadside Service if locked out
of the vehicle. See
Roadside Service
0 325.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0335.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0330.
If there is a decrease in the remote
key operating range: .
Check the distance. The remote
key may be too far from the
vehicle.
. Check the location. Other vehicles
or objects may be blocking the
signal.
. Check the remote key battery. See
“Battery Replacement ”later in this
section.
. If the remote key is still not
working correctly, see your dealer
or a qualified technician for
service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the remote key is
within 1 m (3 ft). See “Keyless Access
Operation ”later in this section.
The remote key functions may work
up to 60 m (197 ft) away from the
vehicle.
Other conditions can impact the
performance of the remote key. See
Remote Keyless Entry (RKE) System
0 8.
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KEYS, DOORS, AND WINDOWS 25
The system has one or more remote
keys matched to an immobilizer
control unit in the vehicle. Only a
correctly matched remote key will
start the vehicle. If the remote key is
ever damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off), and
the remote key appears to be
undamaged, try another remote key.
Or, you may try placing the remote
key in the backup location. See
Remote Keyless Entry (RKE) System
Operation08.
If the ignition modes will not change
with the other remote key or in the
backup location, the vehicle needs
service. If the ignition does change
modes, the first remote key may be
faulty. See your dealer. It is possible for the immobilizer
system to learn new or replacement
remote keys. Up to eight remote keys
can be programmed for the vehicle. To
program additional remote keys, see
“Programming Remote Keys to the
Vehicle
”under Remote Keyless Entry
(RKE) System Operation 08.
Do not leave the remote key or device
that disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you cut
too sharply into the right lane, you
could hit a vehicle on the right.
Check the inside mirror or glance
over your shoulder before changing
lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from the
driver seat.
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SEATS AND RESTRAINTS 57
to normal operation; the doors can be
locked, the interior lamps can be
turned off, and the hazard warning
flashers can be turned off using the
controls for those features. If any of
these systems are damaged in the
crash they may not operate as normal.
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle,
such as the fuel system, brake and
steering systems, etc. Even if the
vehicle appears to be drivable after
a moderate crash, there may be
concealed damage that could make
it difficult to safely operate the
vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation. Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.
Airbags are designed to inflate
only once. After an airbag inflates,
you will need some new parts for
the airbag system. If you do not
get them, the airbag system will
not be there to help protect you in
another crash. A new system will
include airbag modules and
possibly other parts. The service
manual for the vehicle covers the
need to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a crash.
See Vehicle Data Recording and
Privacy 0332 and
Event Data Recorders 0333.
. Let only qualified technicians
work on the airbag system.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing System
The vehicle has a passenger sensing
system for the front outboard
passenger position. The passenger
airbag status indicator will light on
the overhead console when the vehicle
is started.
The words ON and OFF, and the
symbols for on and off, will be visible
during the system check. When the
system check is complete, either the
word ON or OFF, and the symbol for
on or off, will be visible. See Passenger
Airbag Status Indicator 099.
The passenger sensing system turns
off the front outboard passenger
frontal airbag and knee airbag under
certain conditions. No other airbag is
affected by the passenger sensing
system.
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SEATS AND RESTRAINTS 59
knee airbag, anytime the system
senses that a person of adult size is
sitting properly in the front outboard
passenger seat.
When the passenger sensing system
has allowed the airbags to be enabled,
the ON indicator will light and stay lit
as a reminder that the airbags are
active.
For some children, including children
in child restraints, and for very small
adults, the passenger sensing system
may or may not turn off the front
outboard passenger frontal airbag and
knee airbag, depending upon the
person's seating posture and body
build. Everyone in the vehicle who has
outgrown child restraints should wear
a seat belt properly—whether or not
there is an airbag for that person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong with
the airbag system. To help avoid
(Continued)
Warning (Continued)
injury to yourself or others, have
the vehicle serviced right away. See
Airbag Readiness Light098 for more
information, including important
safety information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag and
knee airbag, if the system determines
that an infant is present in a child
restraint. If a child restraint has been
installed and the ON indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions provided
by the child restraint manufacturer and refer to
Securing Child Restraints (With the
Seat Belt in the Front Seat)
078
or
Securing Child Restraints (With the
Seat Belt in the Rear Seat) 076.
Make sure the seat belt retractor
is locked by pulling the shoulder
belt all the way out of the
retractor when installing the
child restraint, even if the child
restraint is equipped with a seat
belt lock off. When the retractor
lock is set, the belt can be
tightened but not pulled out of
the retractor.
5. If, after reinstalling the child restraint and restarting the
vehicle, the ON indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback is
not pushing the child restraint
into the seat cushion.
Also make sure the child
restraint is not trapped under the
vehicle head restraint. If this
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SEATS AND RESTRAINTS 61
Additional Factors Affecting
System Operation
Seat belts help keep the passenger in
position on the seat during vehicle
maneuvers and braking, which helps
the passenger sensing system
maintain the passenger airbag status.
See“Seat Belts” and“Child Restraints”
in the Index for additional
information about the importance of
proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as seat
covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system operates.
We recommend that you not use seat
covers or other aftermarket equipment
except when approved by GM for your
specific vehicle. See Adding Equipment
to the Airbag-Equipped Vehicle 061 for
more information about modifications
that can affect how the system
operates.
The ON indicator may be lit if an
object, such as a briefcase, handbag,
grocery bag, laptop, or other electronic device, is put on an unoccupied seat.
If this is not desired, remove the
object from the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle should
be serviced. There are parts of the
airbag system in several places around
the vehicle. Your dealer and the
service manual have information
about servicing the vehicle and the
airbag system. To purchase a service
manual, see
Publication Ordering
Information 0330.
{Warning
For up to 10 seconds after the
vehicle is turned off and the battery
is disconnected, an airbag can still
inflate during improper service. You
can be injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag system.
Be sure to follow proper service
procedures, and make sure the
person performing work for you is
qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet metal
may keep the airbag system from
working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
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62 SEATS AND RESTRAINTS
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument panel,
overhead console, ceiling trim,
or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location of
the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the front
outboard passenger position, which
includes sensors that are part of the
passenger seat. The passenger sensing
system may not operate properly if
the original seat trim is replaced with
non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any object, such as an aftermarket seat
heater or a comfort-enhancing pad or
device, installed under or on top of
the seat fabric, could also interfere
with the operation of the passenger
sensing system. This could either
prevent proper deployment of the
passenger airbag(s) or prevent the
passenger sensing system from
properly turning off the passenger
airbag(s). See
Passenger Sensing
System 057.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires and
Wheels 0284 for additional important
information.
If the vehicle must be modified
because you have a disability and have
questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle is
modified for any other reason, call
Customer Assistance. See Customer
Assistance Offices 0323.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See Airbag
Readiness Light 098.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag may
not work properly. Do not open or
break the airbag coverings. If there
are any opened or broken airbag
coverings, have the airbag covering
and/or airbag module replaced. For
the location of the airbags, see
Where Are the Airbags? 053. See
your dealer for service.
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SEATS AND RESTRAINTS 63
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle. A damaged
airbag system may not properly
protect you and your passenger(s)
in a crash, resulting in serious
injury or even death. To help make
sure the airbag systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See your
dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 098.
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the vehicle’s
seat belts.
The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below: .
Sit all the way back on the seat.
Do the knees bend at the seat
edge? If yes, continue. If no, return
to the booster seat.
. Buckle the lap-shoulder belt. Does
the shoulder belt rest on the
shoulder? If yes, continue. If no,
try using the rear seat belt
comfort guide, if available. See
“Rear Seat Belt Comfort Guides”
under Lap-Shoulder Belt 047. If a
comfort guide is not available, or if
the shoulder belt still does not rest
on the shoulder, then return to the
booster seat.
. Does the lap belt fit low and snug
on the hips, touching the thighs?
If yes, continue. If no, return to
the booster seat.
. Can proper seat belt fit be
maintained for the length of the
trip? If yes, continue. If no, return
to the booster seat.
Q: What is the proper way to wear seat belts?
A: An older child should wear a
lap-shoulder belt and get the
additional restraint a shoulder belt