phone CADILLAC CT4 2022 Owner's Guide

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
INFOTAINMENT SYSTEM 185
to speak commands without hearing
the full prompt. Speaking while the
prompt is still playing will
immediately stop playing the
current prompt and recognize your
command. Background noise may
cause accidental interruptions.
Touch Off or On.
Favorites
Touch and the following may display:
.Manage Favorites: Touch to display
a list of Audio, Phone, and
Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the
favorite, and then drag up or down
to rearrange the position.
.Set Number of Audio Favorites:
Touch to select how many favorites
pages can be viewed from the audio
application. The Auto setting will
automatically adjust this number
based on the number of favorites
you have saved. Touch Auto, 5, 10,
15, 20, 25, 30, 35, or 40. Updates
If equipped, the vehicle can download
and install select software updates
over a wireless connection. The
system will prompt for certain
updates to be downloaded and
installed. There is also an option to
check for updates manually.
To manually check for updates, touch
Settings on the Home Page and select
the System tab. Go to the Vehicle
Software section and touch Updates.
Follow the on-screen prompts. The
steps to check for, download, and
install updates may vary by vehicle.
The vehicle can be used normally
during the software download. Once
the download is complete, there may
be a prompt to accept the installation
of the update upon the next ignition
cycle or the next time the vehicle is
shifted into P (Park). For most
updates, the vehicle will be disabled
and cannot be driven during the
installation. The system will deliver
messages indicating success or error
during and after the download and
installation processes. Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided by
a third party. Optionally, a secure
Wi-Fi hotspot such as a compatible
mobile device hotspot, home hotspot,
or public hotspot can be used.
Applicable data rates may apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the appropriate
Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot, or similar.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
INFOTAINMENT SYSTEM 187
.Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts the
volume based on the noise in the
vehicle and the speed.
Touch Off or On.
.Manage Favorites: Touch to display
a list of Audio, Mobile Devices, and
Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the
favorite, and then drag up or down
to rearrange the position.
.Set Number of Audio Favorites:
Touch to select how many favorites
pages can be viewed from the audio
application. The Auto setting will
automatically adjust this number
based on the number of favorites
you have saved. Touch Auto, 5, 10,
15, 20, 25, 30, 35, or 40.
.RDS: This allows the Radio Data
System (RDS) to be turned on or off.
Touch the controls on the
infotainment display to disable or
enable.
.HD Radio: This allows HD Radio
reception to be turned on or off.
Touch the controls on the
infotainment display to disable or
enable.
.Explicit Content Filter: This setting
allows access to explicit content
SiriusXM channels.
Touch Off or On.
.Manage Phones: Select to connect
to a different phone source,
disconnect a phone, or delete a
phone.
.Reset Music Index: This allows the
music index to be reset if you are
having difficulty accessing all of the
media content on your device.
Touch Yes or No.
Climate
Touch and the following may display:
.Auto Fan Speed: This setting
specifies the amount of airflow
when the climate control fan setting
is Auto Fan.
Touch Low, Medium, or High.
.Air Quality Sensor: This setting
switches the system into
Recirculation Mode based on the
quality of the outside air.
Touch Off, Low Sensitivity, or High
Sensitivity.
.Auto Cooled Seats: This setting
automatically turns on and
regulates the ventilated seats when
the cabin temperature is warm.
Touch the controls on the
infotainment display to disable or
enable.
.Auto Heated Seats: This setting
automatically turns on and
regulates the heated seats when the
cabin temperature is cool. The auto
heated seats can be turned off by
using the heated seat controls on
the center stack.
Touch the controls on the
infotainment display to disable or
enable.
.Auto Defog: This setting
automatically turns the front
defogger on when the vehicle engine
is started.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
188 INFOTAINMENT SYSTEM
Touch the controls on the
infotainment display to disable or
enable.
.Auto Rear Defog: This setting
automatically turns the rear
defogger on when the vehicle engine
is started.
Touch the controls on the
infotainment display to disable or
enable.
.Ionizer: This setting purifies the air
in the interior of the vehicle..
Touch the controls on the
infotainment display to disable or
enable.
Navigation
Touch and the following may display:
.Destination Card Preferences
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Fuel Grade Preferences
.Manage History
.Predictive Navigation (if equipped)
.About See
Using the Navigation System 0151.
Phone
Touch and the following may display:
.My Number: Displays the cell phone
number of the Bluetooth connected
device.
.Active Call View: Shows active call
display when answering a call.
Touch the controls on the
infotainment display to disable or
enable.
.Privacy: Only show call alerts in the
instrument cluster.
Touch Off or On.
.Sort Contacts: Touch to sort by first
or last name.
.Re-sync Device Contacts: Allows the
device contacts to re-sync if you are
having difficulty accessing all of the
contacts on your cell phone.
.Delete All Vehicle Contacts: Touch
to delete all vehicle stored contacts.
.OnStar Phone TTY Mode: This
enables OnStar cell phone
TTY mode.
Touch Disable or Enable. SiriusXM
Touch and the following may display:
.Account Information: Displays the
account information and
subscription information.
.Listener Options: Based on the
current vehicle profile selected.
Touch and the following may
display:
.SiriusXM Favorites: Favorites
shown can be moved or deleted.
.Listener Settings: Selections
include hide explicit language,
channels and content, reset
listening history, and start songs
at the beginning when tuning to
a music channel.
.System Settings: Enable or disable
SiriusXM location services. Also
shows radio ID.
.Contact SiriusXM: Displays radio ID
and phone number to call SiriusXM
Customer Care.
.SiriusXM Policies: Shows
information on the Customer
Agreement and Privacy Policy.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
192 INFOTAINMENT SYSTEM
.Wide Open Throttle–the number
of times the accelerator pedal was
pressed nearly all the way down.
.Forward Collision Alerts –the
number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential
risk for a crash.
.Forward Automatic Braking, also
called Automatic Emergency
Braking (if equipped) –the number
of times the vehicle detected that a
forward collision was imminent and
applied the brakes.
.Reverse Automatic Braking (if
equipped) –the number of times
the vehicle detected that a rearward
collision was imminent and applied
the brakes.
.Traction Control –the number of
times the Traction Control System
activated to reduce wheel spin or
loss of traction.
.Stability Control –the number of
events which required the use of
electronic stability control.
.Antilock Braking System Active –
The number of Antilock Brake
System activations.
.Tailgating Alerts –the number of
times the driver was alerted for
following a vehicle ahead too
closely.
Report Card Data
Cumulative Data is saved for all trips
until the Report Card is reset or until
the maximum count is exceeded.
If the maximum count is exceeded for
a Report Card line item, that item will
no longer be updated in the Report
Card until it is reset. Each item will
report a maximum of 1,000 counts.
The distance driven will report a
maximum of 64,374 km (40,000 mi).
To delete Report Card data, do one of
the following:
.From the Report Card display, touch
Reset.
.Touch Clear All Teen Keys and PIN
from the Teen Driver menu. This
will also unregister any Teen Driver
keys and delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0438.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or iPhone,
respectively, and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and
iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
INFOTAINMENT SYSTEM 197
The Data for areas of Canada includes
information taken with permission
from Canadian authorities, including:
© Her Majesty the Queen in Right of
Canada, © Queen's Printer for Ontario,
© Canada Post Corporation, GeoBase
®.
HERE holds a nonexclusive license
from the United States Postal Service
®
to publish and sell ZIP+4®
information.
© United States Postal Service 2013.
Prices are not established, controlled,
or approved by the United States
Postal Service. The following
trademarks and registrations are
owned by the USPS: United States
Postal Service, USPS, and ZIP+4.
TERMS AND CONDITIONS
Personal Use Only: You agree to use
this Data for the solely personal,
noncommercial purposes for which
you were licensed, and not for service
bureau, timesharing or other similar
purposes. Except as otherwise set
forth herein, you agree not to
otherwise reproduce, copy, modify,
decompile, disassemble or reverse
engineer any portion of this Data, and
may not transfer or distribute it in any form, for any purpose, except to the
extent permitted by mandatory laws.
You may transfer the Data and all
accompanying materials on a
permanent basis if you retain no
copies and the recipient agrees to the
terms of this End User License
Agreement. Multi-disc sets may only
be transferred or sold as a complete
set as provided to you and not as a
subset thereof.
Restrictions
Except where you have been
specifically licensed to do so by HERE
and without limiting the preceding
paragraph, you may not (a) use this
Data with any products, systems,
or applications installed or otherwise
connected to or in communication
with vehicles capable of vehicle
navigation, positioning, dispatch, real
time route guidance, fleet
management or similar applications;
or (b) with, or in communication with,
including without limitation, cellular
phones, palmtop and handheld
computers, pagers, and personal
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Warning
This Data may contain inaccurate or
incomplete information due to the
passage of time, changing
circumstances, sources used, and the
nature of collecting comprehensive
geographic data, any of which may
lead to incorrect results.
No Warranty
This Data is provided to you
“as is,”
and you agree to use it at your own
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Disclaimer of Warranty
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Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
210 DRIVING AND OPERATING
.Replace the vehicle's tires with the
same TPC Spec number molded into
the tire's sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and
can take your focus from the task of
driving. Exercise good judgment and
do not let other activities divert your
attention away from the road. Many
local governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep your
eyes on the road, keep your hands on
the steering wheel, and focus your
attention on driving.
.Do not use a phone in demanding
driving situations. Use a hands-free
method to place or receive
necessary phone calls.
.Watch the road. Do not read, take
notes, or look up information on
phones or other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio stations
and adjusting climate control and
seat settings. Program all trip
information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to
the floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier
or restraint.
.Avoid stressful conversations while
driving, whether with a passenger or
on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first step
in driving defensively is to wear the
seat belt. See Seat Belts040.
.Assume that other road users
(pedestrians, bicyclists, and other
drivers) are going to be careless and
make mistakes. Anticipate what
they may do and be ready.
.Allow enough following distance
between you and the driver in front
of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with
impaired driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs
and then driving is very dangerous.
Your reflexes, perceptions,
attentiveness, and judgment can be
affected by even a small amount of
alcohol or drugs. You can have a
(Continued)

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
428 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 428
Customer Assistance Offices . . . . 430
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 431
Online Owner Center . . . . . . . . . . . . . 431
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 432
Roadside Service . . . . . . . . . . . . . . . . . 432
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 434
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 434
Collision Damage Repair . . . . . . . . . 435
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 437
Radio Frequency Statement . . . . . 438
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 438
Reporting Safety Defects to the Canadian Government . . . . . . . . . 438
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 439
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 439
Event Data Recorders . . . . . . . . . . . . 440
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Infotainment System . . . . . . . . . . . . . 441
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
CUSTOMER INFORMATION 429
STEP TWO :If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Cadillac Customer Assistance Center
at 1-800–458–8006. In Canada, call
the Canadian Cadillac Customer Care
Centre at 1-888-446-2000.
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the
Customer Assistance representative:
.Vehicle Identification Number (VIN).
This is available from the vehicle
registration or title, or the plate at
the top left of the instrument panel
and visible through the windshield.
.Dealership name and location.
.Vehicle delivery date and present
mileage.
When contacting Cadillac, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners : Both
General Motors and your dealer are
committed to making sure you are
completely satisfied with the new
vehicle. However, if you continue to
remain unsatisfied after following the
procedure outlined in Steps One and
Two, you can file with the Better
Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by
BBB National Programs, Inc. to settle
automotive disputes regarding vehicle
repairs or the interpretation of the
New Vehicle Limited Warranty.
Although you may be required to
resort to this informal dispute
resolution program prior to filing a
court action, use of the program is
free of charge and your case will
generally be heard within 40 days.
If you do not agree with the decision
given in your case, you may reject it
and proceed with any other venue for
relief available to you. You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
https://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of Columbia.
Eligibility is limited by vehicle age,
mileage, and other factors. General
Motors reserves the right to change
eligibility limitations and/or
discontinue its participation in this
program.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
430 CUSTOMER INFORMATION
STEP THREE—Canadian Owners :
In the event that you do not feel your
concerns have been addressed after
following the procedure outlined in
Steps One and Two, General Motors of
Canada Company wants you to be
aware of its participation in a
no-charge mediation/arbitration
program. General Motors of Canada
Company has committed to binding
arbitration of owner disputes involving
factory-related vehicle service claims.
The program provides for the review
of the facts involved by an impartial
third party arbiter, and may include
an informal hearing before the arbiter.
The program is designed so that the
entire dispute settlement process,
from the time you file your complaint
to the final decision, should be
completed in about 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the Cadillac Customer Care Centre,
1-888-446-2000, or write to:
General Motors Cadillac Customer
Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Assistance
Offices
Cadillac encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Cadillac, the letter
should be addressed to:
United States and Puerto Rico
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone
devices (TTYs))
Roadside Service: 1-800-224-1400
From U.S. Virgin Islands:
1-800-496-9994

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-15283641) -
2022 - CRC - 10/12/21
CUSTOMER INFORMATION 431
Canada
General Motors of Canada Company
Cadillac Customer Care Centre, Mail
Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.cadillaccanada.ca
1-888-446-2000 (English/French)
Cadillac Roadside Service:
1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones (TTYs),
Cadillac has TTY equipment available
at its Customer Assistance Center. Any
TTY user can communicate with
Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The Cadillac Owner Center (U.S.)
my.cadillac.com
Learn more about your vehicle
features, shop for and manage your
connected services and OnStar plans,
and access diagnostic information
specific to your vehicle.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View service records from your
dealership and add your own.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
(V-Series Blackwing Only) 0423 or
Vehicle Identification Number (VIN)
0 422.
H:Manage your profile and payment
information. View your GM Rewards
Card earnings and My Cadillac
Rewards points.
F: Chat with online help
representatives.
Visit my.cadillac.com and create an
account today.
Cadillac Owner Centre (Canada)
mycadillac.ca
Visit the Cadillac Owner Centre at
mycadillac.ca (English) or
my.cadillac.ca (French) to access
similar benefits to the U.S. site.