service schedule CADILLAC CT5 2020 User Guide

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
SERVICE AND MAINTENANCE 313
Footnotes—Maintenance Schedule
Additional Required Services -
Severe
(1) Vehicles with different size front
and rear tires do not have tire
rotation. See Tire Rotation0285.
(2) Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high
dust levels, or environmental
allergens. Passenger compartment air
filter replacement may also be needed
if there is reduced airf low, window
fogging, or odors. Your GM dealer can
help determine when to replace the
filter.
(3) Visually check all fuel and vapor
lines and hoses for proper attachment,
connection, routing, and condition.
(4) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0250. (5)
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate
the transfer case fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and should
be replaced.
(6) Or every five years, whichever
comes first. See Cooling System0251.
(7) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage; replace,
if needed.
(8) Replace brake fluid every five
years. See Brake Fluid 0258.
(9) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0261.
(10) Or every 10 years, whichever
comes first. See Gas Strut(s)0262.
(11) Replace air conditioning
desiccant every seven years.Special Application
Services
. Severe Commercial Use Vehicles
Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 297.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
SERVICE AND MAINTENANCE 319
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of
services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Maintenance Stamp Services Performed

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
CUSTOMER INFORMATION 327
Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The Cadillac Owner Center (U.S.)
my.cadillac.com
Learn more about your vehicle
features, shop for and manage your
connected services and OnStar plans,
and access diagnostic information
specific to your vehicle.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View service records from your
dealership and add your own.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 320.
H:Manage your profile and payment
information. View your GM Rewards
Card earnings and My Cadillac
Rewards points.
F: Chat with online help
representatives.
Visit my.cadillac.com and create an
account today.
Cadillac Owner Centre (Canada)
mycadillac.ca
Visit the Cadillac Owner Centre at
mycadillac.ca (English) or
my.cadillac.ca (French) to access
similar benefits to the U.S. site.
GM Mobility
Reimbursement Program
This program is available to qualified
applicants for cost reimbursement, up
to certain limits, of eligible
aftermarket adaptive equipment
required for the vehicle, such as hand
controls or a wheelchair/scooter lift
for the vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
330 CUSTOMER INFORMATION
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extendedpowertrain, and/or hybrid-specific
warranties in both the U.S. and
Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate manual entitled
“Limited
Warranty and Owner Assistance
Information ”furnished with each new
vehicle provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area. Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM.
If U.S. customers arrange their own
transportation, limited reimbursement
for reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be supported
by original receipts. See your dealer
for information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial,
local, and rental vehicle provider
requirements. Requirements vary and
may include minimum age
requirements, insurance coverage,
credit card, etc. Additional fees such
as fuel, rental vehicle insurance, taxes,

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
CUSTOMER INFORMATION 333
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
346 CONNECTED SERVICES
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request Roadside Service.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-13060105) -
2020 - CRC - 2/14/20
352 INDEX
Lamps (cont'd)Exterior Controls . . . . . . . . . . . . . . . . . . 133
Exterior Lamps Off Reminder . . . . 135
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 108
On Reminder . . . . . . . . . . . . . . . . . . . . . . 116
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Lane Change Alert (LCA) . . . . . . . . . . . 220
Lane Keep Assist (LKA) . . . . . . . . . . . . 222
Lane Keep Assist Light . . . . . . . . . . . . . 111
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 53
LATCH System Replacing Parts after a Crash . . . . . . 84
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . . . . 77
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 264
Light Performance Shifting . . . . . . . . . . . . . 111
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Illumination Control . . . . . . . . . . . . . . 137
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Lights
Airbag Readiness . . . . . . . . . . . . . . . . . 106 Lights (cont'd)
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . 111
Automatic Vehicle Hold . . . . . . . . . . 111
Brake System Warning . . . . . . . . . . . 110
Charging System . . . . . . . . . . . . . . . . . . 107
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 108
Cruise Control . . . . . . . . . . . . . . . . . . . . . 116
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Driver Mode Control . . . . . . . . . . . . . . 114
Electric Parking Brake . . . . . . . . . . . . 110
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 113
Engine Oil Pressure . . . . . . . . . . . . . . . 115
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 135
High-Beam On . . . . . . . . . . . . . . . . . . . . 116
High/Low Beam Changer . . . . . . . . . 135
Lane Keep Assist . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning . . . . . . . . . . . . . . . . 115
Seat Belt Reminders . . . . . . . . . . . . . . 105
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Service Electric Parking Brake . . . 110
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 113
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 114
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . . . . 113
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 112 Limited-Slip Differential . . . . . . . . . . . . 193
Lock
Steering Column . . . . . . . . . . . . . . . . . . . . 27
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . . . . . 19
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lockout Protection . . . . . . . . . . . . . . . . . 19
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 152
Low Fuel Warning Light . . . . . . . . . . . 115
Low-Profile Tires . . . . . . . . . . . . . . . . . . . . 274
Lower Anchors and Tethers for
Children (LATCH System) . . . . . . . . . 77
Lumbar Adjustment . . . . . . . . . . . . . . . . . 42
Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 42
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 314
Maintenance Schedule . . . . . . . . . . . . . 308 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 317
Malfunction Indicator Lamp . . . . . . . 108
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 178