roof CADILLAC CT6 2017 1.G Warranty Guide

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
2017 Cadillac Limited Warranty andOwner Assistance Information
Important Message to
Owners... . . . . . . . . . . . . . . . . . . . . . . . 1
Cadillac’s Commitment . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . 1
Cadillac Participation in an Alternative Dispute Resolution
Program . . . . . . . . . . . . . . . . . . . . . . . 1
Warranty Service– United States,
Canada and Mexico . . . . . . . . . . . 1
Warranty Coverage at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . . 2
Emission Control System Warranty . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . .3
What Is Covered . . . . . . . . . . . . . . . . 3
What Is Not Covered . . . . . . . . . . . . 7
CT6 Hybrid Warranty . . . . . . . . . . . 11
What Is Covered . . . . . . . . . . . . . . . 11
Cadillac CT6 Hybrid Coverage . . . . . . . . . . . . . . . . . . . . 12
What Is Not Covered . . . . . . . . . . 12 Things to Know About the New
Vehicle Limited Warranty . . . . 13
Warranty Repairs –Component
Exchanges . . . . . . . . . . . . . . . . . . . 13
Warranty Repairs –Recycled
Materials . . . . . . . . . . . . . . . . . . . . . 13
Tire Service . . . . . . . . . . . . . . . . . . . . 13
Aftermarket Engine Performance Enhancement
Products and Modifications . . . 13
After-Manufacture “Rustproofing” . . . . . . . . . . . . . . . . 14
Paint, Trim, and Appearance Items . . . . . . . . . . . . . . . . . . . . . . . . . 14
Vehicle Operation and Care . . . 14
Maintenance and Warranty Service Records . . . . . . . . . . . . . . 14
Chemical Paint Spotting . . . . . . . 14
Warranty Coverage –
Extensions . . . . . . . . . . . . . . . . . . . 15
Warranty Service —Foreign
Countries . . . . . . . . . . . . . . . . . . . . . 15
Permanent Relocation . . . . . . . . . 15
Original Equipment Alterations . . . . . . . . . . . . . . . . . . . . 15 Recreation Vehicle and Special
Body or Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 16
Pre-Delivery Service . . . . . . . . . . . 16
Production Changes . . . . . . . . . . . 16
Noise Emissions Warranty for Light Duty Trucks Over
10,000 Lbs Gross Vehicle
Weight
Rating (GVWR) Only . . . . . . . . . . 17
Emission Control Systems Warranty . . . . . . . . . . . . . . . . . . . . . . 18
What Is Covered . . . . . . . . . . . . . . . 18
How to Determine the Applicable Emissions Control
System Warranty . . . . . . . . . . . . . 18
Federal Emission Control System Warranty . . . . . . . . . . . . . 18
California Emission Control System Warranty . . . . . . . . . . . . . 19
Emission Warranty Parts List . . .22
Replacement Parts . . . . . . . . . . . . 25
Maintenance and Repairs . . . . . . 26
Claims Procedure . . . . . . . . . . . . . . 26

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
14 Things to Know About the New Vehicle Limited Warranty
products or modifications may not
be covered under your vehicle
warranty.
After-Manufacture
“Rustproofing”
Your vehicle was designed and built
to resist corrosion. Application of
additional rust-inhibiting materials is
neither necessary nor required
under the Sheet Metal Coverage.
Cadillac makes no
recommendations concerning the
usefulness or value of such
products.
Application of after-manufacture
rustproofing products may create an
environment which reduces the
corrosion resistance built into your
vehicle. Repairs to correct damage
caused by such applications are not
covered under your New Vehicle
Limited Warranty.
Paint, Trim, and Appearance
Items
Defects in paint, trim, upholstery,
or other appearance items are
normally corrected during new
vehicle preparation. If you find anypaint or appearance concerns,
advise your dealer as soon as
possible. Your owner manual has
instructions regarding the care of
these items.
Vehicle Operation and Care
Considering the investment you
have made in your Cadillac, we
know you will want to operate and
maintain it properly. We urge you to
follow the maintenance instructions
in your owner manual.
If you have questions on how to
keep your vehicle in good working
condition, see your Cadillac dealer,
the place many customers choose
to have their maintenance work
done. You can rely on your Cadillac
dealer to use the proper parts and
repair practices.
Maintenance and Warranty
Service Records
Retain receipts covering
performance of regular
maintenance. Receipts can be very
important if a question arises as to
whether a malfunction is caused by
lack of maintenance or a defect in
material or workmanship.
A
“Maintenance Record” is provided
in the maintenance schedule
section of the owner manual for
recording services performed.
The servicing dealer can provide a
copy of any warranty repairs for
your records.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and adhere to painted
surfaces on your vehicle. This
damage can take two forms:
blotchy, ring-shaped discolorations,
and/or small irregular dark spots
etched into the paint surface.
Although no defect in the factory
applied paint causes this, Cadillac
will repair, at no charge to the
owner, the painted surfaces of new
vehicles damaged by this fallout
condition within 12 months or
12,000 miles of purchase, whichever
comes first.