tow CADILLAC CTS 2004 1.G Workshop Manual

Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
®can be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any
warranty-covered situation and for a nominal charge if
the Cadillac is no longer under warranty. Roadside
Service is available only in the United States
and Canada.
Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Warranty Period — 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption — If your trip is interrupted due to
a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals, and rental car.
7-6

Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will assist
you and request the following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication
Number (VIN), mileage, and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called
Text Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 — daily, 24 hours.
Courtesy Transportation
Cadillac has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during
warranty repairs.
7-7

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you will notify
us. Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169In Canada, please call us at 1-888-446-2000.
Or, write:
Canadian Cadillac Customer Communication
Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments and specications for
GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
7-11

Delayed Locking............................................... 2-9
DIC Main Menu Item Descriptions
(Base Audio System)...................................3-67
Dinghy Towing................................................4-33
Diversity Antenna System...............................3-127
Doing Your Own Service Work........................... 5-4
Dolly Towing..................................................4-34
Door
Central Door Unlocking System....................... 2-9
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-10
Driver
Position, Safety Belt.....................................1-15
Driver Door Ajar.............................................3-75
Driver Information Center (DIC).........................3-60
DIC Main Menu...........................................3-66
DIC Vehicle Personalization..........................3-88
DIC Warnings and Messages........................3-70
Status of Vehicle Systems............................3-61
System Controls..........................................3-60
Driving
At Night.....................................................4-18
City...........................................................4-22
Defensive..................................................... 4-2Driving (cont.)
Drunken....................................................... 4-2
Freeway.....................................................4-23
Hill and Mountain Roads..............................4-25
In Rain and on Wet Roads...........................4-19
Winter........................................................4-27
Winter Mode Light.......................................3-50
Driving on Grades...........................................4-44
Driving on Snow or Ice....................................4-28
Driving Through Deep Standing Water...............4-21
Driving Through Flowing Water.........................4-21
Driving with a Trailer.......................................4-43
Dual Climate Control System............................3-29
E
Electrical System
Add-On Equipment.....................................5-100
Fuses and Circuit Breakers.........................5-100
Power Windows and Other
Power Options.......................................5-100
Removing the Rear Seat Cushion................5-105
Windshield Wiper Fuses.............................5-100
Emergency Trunk Release Handle.....................2-13
Emissions Inspection and
Maintenance Programs.................................3-49
5

Engine
Air Cleaner/Filter.........................................5-24
Battery.......................................................5-45
Check and Service Engine Soon Light............3-47
Check Oil Pressure Message........................3-58
Coolant......................................................5-29
Coolant Heater............................................2-25
Coolant Temperature Gage...........................3-46
Coolant Temperature Warning Light................3-45
Engine Compartment Overview......................5-12
Exhaust.....................................................2-39
Oil .............................................................5-18
Oil Temperature Warning Message.................3-58
Overheating................................................5-31
Starting......................................................2-24
Engine Coolant Hot – AC (Air Conditioning) Off......3-76
Engine Coolant Hot – Idle Engine.....................3-76
Engine Cooling When Trailer Towing..................4-45
Engine Oil Additives........................................5-21
Engine Overheated – Stop Engine....................3-77
Engine Power Reduced...................................3-77
Engine Specications.....................................5-112
Engine Speed Limiter......................................3-41
Entering the Personalization Menu.....................3-89
Entry Lighting.................................................3-27
Erasing HomeLink
®Buttons..............................2-50
Event Data Recorders (EDR)............................. 7-9Exiting the Personalization Menu.....................3-107
Express-Down Window....................................2-15
Express-Up Window........................................2-15
Extender, Safety Belt.......................................1-28
Exterior Lamps...............................................3-24
Exterior Lighting Battery Saver..........................3-26
F
Filter
Engine Air Cleaner......................................5-24
Finding a Station...........................................3-110
Finish Care....................................................5-95
Finish Damage...............................................5-97
Five-Speed (CTS)...........................................2-33
Flash-To-Pass Feature.....................................3-11
Flat Tire........................................................5-79
Flat Tire, Changing.........................................5-81
Fluid
Automatic Transmission................................5-25
Manual Transmission....................................5-27
Power Steering...........................................5-40
Windshield Washer......................................5-41
FM Stereo....................................................3-125
Fog Lamp Light..............................................3-51
Fog Lamps....................................................3-13
6

M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-16
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-15
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-2
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-45
Making Turns.................................................4-43
Malfunction Indicator Light................................3-47
Manual Passenger Seat.................................... 1-2
Manual Transmission.......................................2-25
Fluid..........................................................5-27
Operation...................................................2-33
Map Pocket...................................................2-51
Matching Transmitter(s) to Your Vehicle............... 2-6Memory Mirrors..............................................2-53
Memory Seat.................................................2-53
Message
Center.......................................................3-53
Check Engine Oil Pressure...........................3-58
DIC Warnings and Messages........................3-70
Hot Coolant Temperature Warning..................3-57
Oil Temperature Warning..............................3-58
Tire Pressure Warning..................................3-59
Transmission Fluid Hot.................................3-57
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands) — Customer Assistance........ 7-5
Mirror Operation.....................................2-41, 2-42
Mirrors
Automatic Dimming Rearview with OnStar
®.......2-41
Automatic Dimming Rearview with OnStar®
and Compass...........................................2-41
Memory.....................................................2-53
Outside Convex Mirror.................................2-44
Outside Curb View Assist Mirror....................2-44
Outside Heated Mirrors................................2-45
Outside Power Mirrors..................................2-43
MyGMLink.com................................................ 7-3
10

Playing the Radio..........................................3-109
Power
Accessory Outlets........................................3-27
Door Locks.................................................. 2-9
Electrical System.......................................5-100
Lumbar Controls........................................... 1-3
Seat............................................................ 1-2
Steering Fluid.............................................5-40
Windows....................................................2-15
Power Steering...............................................4-12
Pretensioners, Safety Belt................................1-28
Programmable Automatic Door Locks.................2-10
Programming the HomeLink
®Transmitter...........2-47
Programming the Power Windows.....................2-16
Q
Questions and Answers About Safety Belts.........1-13
R
Radio Data System (RDS)..............................3-108
Radio Message.............................................3-116
Radios.........................................................3-107
Care of Your CD Player..............................3-126
Care of Your CDs......................................3-126
Navigation/Radio System.............................3-124Radios (cont.)
Radio with CD...........................................3-108
Setting the Time........................................3-108
Theft-Deterrent..........................................3-124
Understanding Reception............................3-125
RDS Messages.............................................3-114
Reaching Roadside Service............................... 7-7
Reading Lamps..............................................3-27
Rear Axle......................................................5-51
Limited-Slip.................................................4-11
Rear Door Security Locks................................2-10
Rear Safety Belt Comfort Guides......................1-26
Rear Seat Passengers, Safety Belts..................1-22
Rear Underseat Fuse Block
(Driver’s Side)...........................................5-107
Rear Underseat Fuse Block
(Passenger’s Side).....................................5-109
Rear Window Defogger....................................3-33
Rear-Seat Pass Through..................................2-13
Rearview Mirror, Automatic Dimming
with OnStar
®..............................................2-41
Rearview Mirror, Automatic Dimming
with OnStar
®and Compass..........................2-41
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-13
Recongurable Steering Wheel Controls............... 3-8
Recreational Vehicle Towing.............................4-33
12

Tire Sidewall Labeling......................................5-60
Tire Size.......................................................5-62
Tire Terminology and Denitions........................5-63
Tires.............................................................5-58
Buying New Tires........................................5-74
Chains.......................................................5-78
Changing a Flat Tire....................................5-81
Compact Spare Tire.....................................5-91
If a Tire Goes Flat.......................................5-79
Ination - Tire Pressure................................5-67
Inspection and Rotation................................5-72
Pressure Monitor System..............................5-70
Run-Flat.....................................................5-66
Uniform Tire Quality Grading.........................5-75
Wheel Alignment and Tire Balance.................5-77
Wheel Replacement.....................................5-77
When It Is Time for New Tires......................5-73
To Use the Engine Coolant Heater....................2-26
Top Speed – Fuel Cut Off................................3-86
Top Strap......................................................1-39
Top Strap Anchor Location...............................1-40
Torque Lock (Automatic Transmission)...............2-38
Total Weight on Your Vehicle’s Tires..................4-41
Towing
Recreational Vehicle.....................................4-33
Towing a Trailer..........................................4-39
Your Vehicle...............................................4-32Traction
Control System (TCS).............................4-8, 4-9
Control System Warning Light.......................3-45
Limited-Slip Rear Axle..................................4-11
Stabilitrak
®System......................................4-11
Traction Engaged............................................3-87
Trailer Brakes.................................................4-42
Trans (Transmission) Hot – Idle Engine..............3-87
Transmission
Fluid, Automatic...........................................5-25
Fluid Hot Message......................................3-57
Fluid, Manual..............................................5-27
Transmission Operation, Automatic....................2-26
Transmission Operation, Manual........................2-33
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-11
Transportation Options...................................... 7-8
Trip Odometers..............................................3-40
Trunk............................................................2-12
Trunk Lock Release........................................2-12
Trunk Open...................................................3-87
Turn and Lane-Change Signals.........................3-10
Turn Signal On...............................................3-88
Turn Signal/Multifunction Lever..........................3-10
Turn Signals When Towing a Trailer..................4-44
16