service schedule CADILLAC CTS 2009 2.G User Guide

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2. Any additional
information fromOwner Checks and Services on page 6-10can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Maintenance Stamp Services Performed
6-18

Online Owner Center
(United States only)
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner manual.
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers/retailers for service nationwide.
Receive special promotions and privileges only
available to members.
Refer to MyGMLink.com on the web for updated
information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section of
gmcanada.com where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM
Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining your
vehicle.
My Preferences: Manage your prole, subscribe to
E-News and use tools and forms with greater ease.
To sign up to My GM Canada, visit the My GM Canada
section within gmcanada.com.
7-5

Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty in
both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with each
new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide shuttle service to get
you to your destination with minimal interruption of
your daily schedule. This includes one-way or round trip
shuttle service to a destination up to 10 miles (16 km)
from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and public
transportation is used instead of the dealer’s shuttle
service, the expense must be supported by original
receipts and can only be up to the maximum amount
allowed by GM for shuttle service. In addition, for
7-10

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000, or write:
Canadian Cadillac Customer Communication Centre,
CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
7-15

Light (cont.)
StabiliTrak®/Traction Control System (TCS)
Warning Light..........................................3-41
Tire Pressure..............................................3-42
Up-Shift.....................................................3-38
Lighting
Entry.........................................................3-20
Parade Dimming..........................................3-20
Lights............................................................3-17
Flash-to-Pass............................................... 3-9
High/Low Beam Changer................................ 3-8
On Reminder..............................................3-17
Limited-Slip Rear Axle....................................... 4-9
Loading Your Vehicle.......................................4-20
Lockout Protection..........................................2-19
Locks
Central Door Unlocking System.....................2-16
Delayed Locking..........................................2-17
Door ..........................................................2-16
Lockout Protection.......................................2-19
Power Door ................................................2-17
Programmable Automatic Door Locks.............2-17
Rear Door Security Locks.............................2-18
Loss of Control...............................................4-11
Lower Anchors and Tethers for Children.............1-45
Lumbar
Power and Side Bolsters................................ 1-6
Power Controls............................................. 1-6M
Magnetic Ride Control....................................... 4-8
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-11
At Least Once a Month................................6-11
At Least Once a Year..................................6-12
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-18
Maintenance Replacement Parts....................6-16
Maintenance Requirements............................. 6-2
Owner Checks and Services.........................6-10
Recommended Fluids and Lubricants.............6-14
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Lamp...............................3-43
Manual Seats................................................... 1-4
Manual Transmission
Fluid..........................................................5-29
Operation...................................................2-40
Memory Seat, Mirrors, Steering Wheel Controls.... 1-8
Message
DIC Warnings and Messages........................3-58
8

Removing the Spare Tire and Tools...................5-98
Replacement Bulbs.........................................5-59
Replacement Parts, Maintenance......................6-16
Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-74
Replacing Restraint System Parts
After a Crash..........................................1-75
Retained Accessory Power...............................2-33
Roadside
Service........................................................ 7-7
Rocking Your Vehicle to Get it Out....................4-20
Routing, Engine Drive Belt...............................6-17
Running the Vehicle While Parked.....................2-51
S
Safety Belt Reminders.....................................3-35
Safety Belts
Care of ....................................................5-109
How to Wear Safety Belts Properly................1-19
Lap-Shoulder Belt........................................1-28
Safety Belt Extender....................................1-33
Safety Belt Use During Pregnancy.................1-33
Safety Belts Are for Everyone.......................1-14Safety Warnings and Symbols.............................. iv
Scheduled Maintenance..................................... 6-4
Seats
Heated and Ventilated Seats........................... 1-7
Memory, Mirrors............................................ 1-8
Power Lumbar .............................................. 1-6
Power Lumbar and Side Bolsters.................... 1-6
Power Seats................................................. 1-5
Reclining Seatbacks.....................................1-10
Split Folding Rear Seat................................1-13
Securing a Child Restraint
Rear Seat Position......................................1-51
Right Front Seat Position..............................1-54
Security Light.................................................3-48
Service........................................................... 5-3
Accessories and Modications......................... 5-3
Adding Equipment to the Outside of the
Vehicle..................................................... 5-5
California Perchlorate Materials Requirements.... 5-4
California Proposition 65 Warning.................... 5-4
Doing Your Own Work................................... 5-4
Engine Soon Lamp......................................3-43
Publications Ordering Information...................7-15
Service, Scheduling Appointments.....................7-10
Servicing Your Airbag-Equipped Vehicle..............1-72
Sheet Metal Damage.....................................5-113
Shifting Into Park............................................2-47
Shifting Out of Park........................................2-48
Signals, Turn and Lane-Change.......................... 3-8
11