CADILLAC CTS 2015 3.G Warranty Guide
Manufacturer: CADILLAC, Model Year: 2015, Model line: CTS, Model: CADILLAC CTS 2015 3.GPages: 48, PDF Size: 0.29 MB
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Things to Know About the New Vehicle Limited Warranty 17
surfaces on your vehicle. This
damage can take two forms:
blotchy, ring-shaped discolorations,
and/or small irregular dark spots
etched into the paint surface.
Although no defect in the factory
applied paint causes this, Cadillac
will repair, at no charge to the
owner, the painted surfaces of new
vehicles damaged by this fallout
condition within 12 months or
12,000 miles of purchase, whichever
comes first.
Warranty Coverage–
Extensions
Time Extensions: The New
Vehicle Limited Warranty will be
extended one day for each day
beyond the first 24 hour period in
which your vehicle is at an
authorized dealer facility for
warranty service. You may be asked
to show the repair orders to verify
the period of time the warranty is to
be extended. Your extension rights
may vary depending on state law. Mileage Extensions:
Prior to
delivery, some mileage is put on
your vehicle during testing at the
assembly plant, during shipping,
and while at the dealer facility. The
dealer records this mileage on the
first page of this warranty booklet at
delivery. For eligible vehicles, this
mileage will be added to the
mileage limits of the warranty
ensuring that you receive full benefit
of the coverage. Mileage extension
eligibility:
.Applies only to new vehicles
held exclusively in new vehicle
inventory.
.Does not apply to used vehicles,
GM-owned vehicles, dealer
owned used vehicles, or dealer
demonstrator vehicles.
.Does not apply to vehicles with
more than 1,000 miles on the
odometer even though the
vehicle may not have been
registered for license plates.
Warranty Service —Foreign
Countries
Touring Owner Service
If you are touring in a foreign
country and repairs are needed,
take your vehicle to the nearest GM
dealer which sells and services
Cadillac vehicles. However, if a
Cadillac dealer cannot be located,
significantly inconvenienced
customers can take their vehicle to
any GM dealer for repairs.
Important: Repairs made
necessary by the use of improper or
dirty fuels and lubricants are not
covered under the warranty. See
your owner manual for additional
information on fuel requirements
when operating in foreign countries.
Permanent Relocation
This warranty applies to GM
vehicles registered in the United
States and normally operated in the
United States, Canada, or Mexico.
If you have permanently relocated
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18 Things to Know About the New Vehicle Limited Warranty
and established household
residency in another country, GM
may authorize the performance of
repairs under the warranty
authorized for vehicles generally
sold by GM in that country. Contact
an authorized GM dealer in your
country for assistance.
Important:GM warranty coverages
may be void on GM vehicles that
have been imported/exported for
resale.
Original Equipment Alterations
This warranty does not cover any
damage or failure resulting from
modification or alteration to the
vehicle's original equipment as
manufactured or assembled by
General Motors. Examples of the
types of alterations that would not
be covered include cutting, welding,
or disconnecting of the vehicle's
original equipment parts and
components. Additionally, General Motors does
not warranty non-GM parts,
calibrations, and/or software
modifications.
The use of parts,
control module calibrations,
software modifications, and/or any
other alteration not issued through
General Motors will void the
warranty coverage for those
components that are damaged or
otherwise affected by the installation
of the non-GM part, control module
calibration, software modification,
and/or other alteration.
The only exception is that non-GM
parts labeled “Certified to EPA
Standards” are covered by the
Federal Emissions Performance
Warranty.
Recreation Vehicle and Special
Body or Equipment Alterations
Installations or alterations to the
original equipment vehicle or
chassis, as manufactured and
assembled by GM, are not covered
by this warranty. The special body
company, assembler, or equipment
installer is solely responsible for
warranties on the body or
equipment and any alterations to
any of the parts, components,
systems, or assemblies installed by
GM. Examples include, but are not
limited to, special body installations,
such as recreational vehicles, the
installation of any non-GM part,
cutting, welding, or the
disconnecting of original equipment
vehicle or chassis parts and
components, extension of the
wheelbase, suspension and
driveline modifications, and axle
additions.
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Things to Know About the New Vehicle Limited Warranty 19
Pre-Delivery Service
Defects in the mechanical,
electrical, sheet metal, paint, trim,
and other components of your
vehicle may occur at the factory or
while it is being transported to the
dealer facility. Normally, any defects
occurring during assembly are
identified and corrected at the
factory during the inspection
process. In addition, dealers inspect
each vehicle before delivery. They
repair any uncorrected factory
defects and any transit damage
detected before the vehicle is
delivered to you.
Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any defects, advise your dealer
without delay. For further details
concerning any repairs which the
dealer may have made prior to you
taking delivery of your vehicle, ask
your dealer.
Production Changes
GM and GM dealers reserve the
right to make changes in vehicles
built and/or sold by them at any time
without incurring any obligation to
make the same or similar changes
on vehicles previously built and/or
sold by them.
Noise Emissions Warranty for
Light Duty Trucks Over
10,000 Lbs Gross Vehicle
Weight Rating (GVWR) Only
GM warrants to the first person who
purchases this vehicle for purposes
other than resale and to each
subsequent purchaser of this
vehicle, as manufactured by GM,
that this vehicle was designed, built,
and equipped to conform at the time
it left GM's control with all applicable
United States EPA Noise Control
Regulations.This warranty covers this vehicle as
designed, built, and equipped by
GM, and is not limited to any
particular part, component,
or system of the vehicle
manufactured by GM. Defects in
design, or assembly, or in any part,
component, or vehicle system as
manufactured by GM, which, at the
time it left GM's control, caused
noise emissions to exceed Federal
Standards, are covered by this
warranty for the life of the vehicle.
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20 Emission Control Systems Warranty
The emission warranty on your
vehicle is issued in accordance with
the U.S. Federal Clean Air Act.
Defects in material or workmanship
in GM emission parts may
also be covered under the New
Vehicle Limited Warranty
Bumper-to-Bumper coverage. There
may be additional coverage on GM
diesel engine vehicles. In any case,
the warranty with the broadest
coverage applies.
What Is Covered
The parts covered under the
emission warranty are listed under
the“Emission Warranty Parts List”
later in this section.
How to Determine the
Applicable Emissions Control
System Warranty
State and Federal agencies may
require a different emission control
system warranty depending on:
.Whether the vehicle conforms to
regulations applicable to light
duty or heavy duty emission
control systems.
.Whether the vehicle conforms to
or is certified for California
regulations in addition to U.S.
EPA Federal regulations.
All vehicles are eligible for Federal
Emissions Control System Warranty
Coverage. If the emissions control
label contains language stating the
vehicle conforms to California
regulations, the vehicle is also
eligible for California Emissions
Control System Warranty Coverage.
Federal Emission Control
System Warranty
Federal Warranty Coverage
.Car or Light Duty Truck with a
Gross Vehicle Weight
Rating (GVWR) of 8,500 lbs.
or less
‐ 2 years or 24,000 miles and
8 years or 80,000 miles for the
catalytic converter, vehicle/
powertrain control module,
transmission control module or
other onboard emissions
diagnostic device, including
emission-related software,
whichever comes first.
.Light Duty Truck equipped with
Heavy Duty Gasoline Engine
and with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 50,000 miles,
whichever comes first.
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Emission Control Systems Warranty 21
.Light Duty Truck equipped with
Heavy Duty Diesel Engine and
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 50,000 miles,
whichever comes first.
Federal Emission Defect Warranty
GM warrants to the owner the
following:
.The vehicle was designed,
equipped, and built so as to
conform at the time of sale with
applicable regulations of the
Federal Environmental
Protection Agency (EPA).
.The vehicle is free from defects
in materials and workmanship
which cause the vehicle to fail to
conform with those regulations
during the emission warranty
period.
Emission-related defects in the
genuine GM parts listed under the
Emission Warranty Parts List, including related diagnostic costs,
parts, and labor are covered by this
warranty.
Federal Emission Performance
Warranty
Some states and/or local
jurisdictions have established
periodic vehicle Inspection and
Maintenance (I/M) programs to
encourage proper maintenance of
your vehicle. If an EPA-approved
I/M program is enforced in your
area, you may also be eligible for
Emission Performance Warranty
coverage when all three of the
following conditions are met:.The vehicle has been
maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
supplied with your vehicle.
.The vehicle fails an
EPA-approved I/M test during
the emission warranty period.
.The failure results, or will result,
in the owner of the vehicle
having to bear a penalty or other
sanctions, including the denial of
the right to use the vehicle,
under local, state, or federal law.
GM warrants that your dealer will
replace, repair, or adjust to GM
specifications, at no charge to you,
any of the parts listed under
Emission Warranty Parts List on
page 25, which may be necessary
to conform to the applicable
emission standards. Non-GM parts
labeled “Certified to EPA Standards”
are covered by the Federal
Emission Performance Warranty.
California Emission Control
System Warranty
This section outlines the emission
warranty that GM provides for your
vehicle in accordance with the
California Air Resources Board.
Defects in material or workmanship
in GM emission parts may
also be covered under the New
Vehicle Limited Warranty
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22 Emission Control Systems Warranty
Bumper-to-Bumper coverage. There
may be additional coverage on GM
diesel engine vehicles. In any case,
the warranty with the broadest
coverage applies.
This warranty applies if your vehicle
meets both of the following
requirements:
.Your vehicle is registered in
Californiaor other states
adopting California emission
and warranty regulations.*
.Your vehicle is certified for sale
in California as indicated on the
vehicle's emission control
information label.
* Important: Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode
Island, Vermont, and Washington
have California Emissions Warranty
coverage. (New York adopted
California emission standards, but
not the California Emissions Warranty. The Federal Emissions
Control Warranty applies to all
non-PZEV vehicles in New York.)
California Partial Zero Emission
Vehicles (PZEV) have extended
coverage on all emission-related
parts.
Important:
California, Connecticut,
Maine, Maryland, Massachusetts,
New Jersey, New York, Rhode
Island, and Vermont have PZEV
Emission Warranty Coverage.
(Oregon has PZEV Hybrid battery
10 years/150,000 mile
coverage only).
Your Rights and Obligations (For
Vehicles Subject to California
Exhaust Emission Standards)
The California Air Resources Board
and General Motors are pleased to
explain the emission control system
warranty on your vehicle. In
California, new motor vehicles must
be designed, built, and equipped to
meet the state's stringent anti-smog
standards. GM must warrant the emission control system on your
vehicle for the periods of time and
mileage listed provided there has
been no abuse, neglect, or improper
maintenance of your vehicle. Your
vehicle's emission control system
may include parts such as the fuel
injection system, ignition system,
catalytic converter, and engine
computer. Also included are hoses,
belts, connectors, and other
emission-related assemblies.
Where a warrantable condition
exists, GM will repair your vehicle at
no cost to you including diagnosis,
parts, and labor.
California Emission Defect and
Emission Performance Warranty
Coverage
For cars and trucks with light duty or
medium duty emissions:
.For 3 years or 50,000 miles,
whichever comes first:
‐
If your vehicle fails a smog
check inspection, GM will
make all necessary repairs
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Emission Control Systems Warranty 23
and adjustments to ensure
that your vehicle passes the
inspection. This is your
Emission Control System
Performance Warranty.
‐ If any emission-related part on
your vehicle is defective, GM
will repair or replace it. This is
your Short-term Emission
Control Systems Defects
Warranty.
.For 7 years or 70,000 miles,
whichever comes first:
‐If an emission-related part
listed in this booklet specially
noted with coverage for
7 years or 70,000 miles is
defective, GM will repair or
replace it. This is your
Long-term Emission Control
System Defects Warranty.
.For 8 years or 80,000 miles,
whichever comes first:
‐If the catalytic converter,
vehicle/powertrain control
module, transmission control module, or other onboard
emissions diagnostic device,
including emissions-related
software, is found to be
defective, GM will repair or
replace it under the Federal
Emission Control System
Warranty.
.For 15 years or 150,000 miles,
whichever comes first for a
Partial Zero Emission
Vehicle (PZEV):
‐
If any emission-related part*
listed in this booklet is
defective, GM will repair or
replace it. This is your (PZEV)
Emission Control System
Defects Warranty.
* PZEV Hybrid Batteries and Hybrid
A/C Compressors are covered for
10 years or 150,000 miles,
whichever comes first. Any authorized Cadillac dealer will,
as necessary under these
warranties, replace, repair, or adjust
to GM specifications any genuine
GM parts that affect emissions.
The applicable warranty period shall
begin on the date the vehicle is
delivered to the first retail purchaser
or, if the vehicle is first placed in
service as a demonstrator or
company vehicle prior to sale at
retail, on the date the vehicle is
placed in such service.
Owner's Warranty Responsibilities
As the vehicle owner, you are
responsible for the performance of
the scheduled maintenance listed in
your owner manual. GM
recommends that you retain all
maintenance receipts for your
vehicle, but GM cannot deny
warranty coverage solely for the
lack of receipts or for your failure to
ensure the performance of all
scheduled maintenance.
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24 Emission Control Systems Warranty
You are responsible for presenting
your vehicle to a GM dealer selling
your vehicle line as soon as a
problem exists. The warranted
repairs should be completed in a
reasonable amount of time, not to
exceed 30 days.
As the vehicle owner, you should
also be aware that GM may deny
warranty coverage if your vehicle or
a part has failed due to abuse,
neglect, improper or insufficient
maintenance, or modifications not
approved by GM.
If you have any questions regarding
your rights and responsibilities
under these warranties, you should
contact the Customer Assistance
Center at 1-800-458-8006, for ELR
1-855-422-3357
(1-855-4-CAD-ELR), or in California,
write to:
State of California Air Resources
Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, CA 91731-2990
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Emission Warranty Parts List 25
The emission parts listed here are
covered under the Emission Control
System Warranty. The terms are
explained in theEmission Control
Systems Warranty on page 20
under “Federal Emission Control
System Warranty” and the
“California Emission Control System
Warranty.”
Important: Certain parts may be
covered beyond these warranties if
shown with asterisk(s) as follows:
.(*) 7 years/70,000 miles,
whichever comes first, California
Emission Control System
Warranty coverage.
.(**) 8 years/80,000 miles,
whichever comes first, Federal
Emission Control System
Warranty coverage. (Also
applies to California certified
light duty and medium duty
vehicles.)
All listed parts 15 years/
150,000 miles, whichever comes
first, on California PZEV (NU6) vehicles registered in a PZEV state
except Hybrid batteries and Hybrid
A/C compressors, which are
covered for 10 years/150,000 miles,
whichever comes first.
Powertrain Control System
Camshaft Position Actuator *
Camshaft Position Actuator Valve
Coolant Sensor
Data Link Connector
Engine Control Module (ECM) **
Engine Coolant Temperature Sensor
Fuel Control Module **
Humidity Sensor
Intake Air Temperature Sensor
Malfunction Indicator Lamp
Manifold Absolute Pressure Sensor
Mass Air Flow Sensor
Outside Air Temperature Sensor
Oxygen Sensor(s)
Powertrain Control Module (PCM) **Throttle Position Sensor
Vehicle Control Module (VCM) **
Vehicle Speed Sensor
Wheel Speed Sensor
Transmission Controls and
Torque Management
Control Solenoids and Pressure
Switches
Clutch Solenoids and Switches
Park/Neutral Switch
Transmission Control Module **
Transmission Fluid Temperature
Sensor
Transmission Speed Sensors
Fuel Management System
AFM Fuel Pump Power Module
AFM Exhaust Valves and Controller
Diesel Fuel Injection Pump *
Diesel Direct Fuel Injector
Assembly*
Fuel Injector
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26 Emission Warranty Parts List
Fuel Pressure Regulator
Fuel Pressure Sensor
Fuel Rail Assembly
Fuel Temperature Sensor
High Pressure Fuel Pump (SIDI) *
Air Management System
Active Aero Shutters and Controller
Air Cleaner
Air Intake Ducts
Charge Air Cooler *
Charge Air Cooler Control
Idle Air Control Valve
Idle Speed Control Motor
Intake Air Heater
Intake Manifold
Intake Manifold Gasket
Intake Manifold Tuning Valve
Supercharger*
Throttle Body
Turbocharger*Turbocharger Pressure Sensor
Ignition System
Camshaft Position Sensor(s)
Crankshaft Position Sensor(s)
Glow Plug(s) (Diesel)
Glow Plug Controller (Diesel)
Ignition Coil(s)
Ignition Control Module
Knock Sensor
Spark Plug Wires
Spark Plugs
Start/Stop System
Auxiliary Battery
Dual Battery Isolation
Module (DBIM)
Intelligent Battery Sensor
Battery Control Module
Transmission Fluid Pressure Charge
Accumulator and Solenoid
Catalytic Converter System
Catalytic Converter(s) * **
Diesel Exhaust Temperature and
Pressure Sensors
Diesel Particulate Filter (DPF) *
Diesel Particulate Matter Sensor
Diesel Exhaust (DPF) Indirect Fuel
Injector
Diesel Exhaust Emission Reduction
Fluid Injector
Diesel Exhaust Emission Reduction
Fluid Tank*
Diesel Exhaust NOx Sensors
Exhaust Manifold
Exhaust Manifold Gasket
Positive Crankcase Ventilation
(PCV) System
Oil Filler Cap
PCV Filter
PCV Oil Separator
PCV Valve