radio CADILLAC CTS 2017 3.G CUE Manual

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Radio 15
Troubleshooting
Digital Audio Delay :Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost : Channel
signal strength may be weak or the
channel is out of range. Verify
proper reception on another
channel.
If the HD Radio signal loses
reception while listening to channel
HD1, the radio will go back to the
main non-HD Radio channel.
If the HD Radio signal loses
reception while listening to channels
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the channel is changed.
HD can be disabled if driving in a
weak signal area. Touch Menu from
the AM-FM screens, then touch HD
Radio to toggle HD on and off.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
Mobile Phone Usage
Mobile phone usage, such as
making or receiving phone calls,
charging, or just having the phone
on may cause static interference in
the radio. Unplug the phone or turn
it off if this happens.
Backglass Antenna
The AM-FM antenna is integrated
with the rear window defogger in the
rear window. Do not scratch the
inside surface or damage the lines
in the glass. If the inside surface is
damaged, it could interfere with
radio reception. For proper radio
reception, the antenna connector
needs to be properly attached to the
post on the glass.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Caution
Using a razor blade or sharp
object to clear the inside rear
window can damage the rear
window antenna and/or the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
16 Radio
Caution
Do not apply aftermarket glass
tinting with metallic film. The
metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the backglass antenna due to
metallic tinting materials will not
be covered by the vehicle
warranty.
Multi-Band Antenna
The roof antenna is for the GPS
(Global Positioning System). Keep
clear of obstructions for clear
reception. If the vehicle has a
sunroof, and it is open, reception
can also be affected.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
18 Audio Players
the previous track. If longer than
five seconds, the current track
starts from the beginning.
. Touch and hold to fast reverse
through a track. Release the
button to return to playing
speed. Elapsed time displays.
9:
. Touch to seek to the next track.
. Touch and hold to fast forward
through a track. Release the
button to return to playing
speed. Elapsed time displays.
When a Blu-ray
®or DVD disc,
if equipped, is loaded and the CD
button is touched, a message
displays, “Go to video application to
play DVD/BD.”
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
. The disc has an invalid or
unknown format. .
The road is very rough. Try the
disc again when the road is
smoother.
. The disc is dirty, scratched, wet,
or upside down.
. The air is very humid. Try the
disc again later.
. There was a problem while
burning the disc.
. The label is caught in the CD
player.
If Disc Player Error displays, it could
be for one of the following reasons:
. The player temperature is
too high.
. There are load or eject errors.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
MP3/CD Menu
Touch the MENU button while that
source is active to access the menu. Touch any of the following buttons
on the MP3/CD Menu:
Shuffle :
Touch to play the tracks
randomly. Touch again to stop
shuffle.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio 011.
Bose AudioPilot noise
compensation technology (If
Equipped) : This feature adjusts the
volume based on the noise in the
vehicle and the speed. See AM-FM
Radio 011.
Tone Settings : Touch + or−to
adjust Bass, Midrange, Treble,
or Surround (if equipped). See
AM-FM Radio 011.MP3 Guidelines
.
Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
. Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Audio Players 19
.Recorded on a CD-R or CD-RW.
MP3 Folder Information
Touch anywhere between the top
applications tray or the bottom menu
to display the browse screen.
Root Directory : To access, touch
anywhere in the center area of the
screen. The root directory is treated
as a folder. All files contained
directly under the root directory are
accessed prior to any root directory
folders.
No Folder : When the CD only
contains compressed audio files
without any folders or playlists, all
files are under the root folder.
File System and Naming : The
song titles, artists, albums, and
genres are taken from the file's ID3
tag and are only displayed if present
in the tag. If a song title is not
present in the ID3 tag, the radio
displays the file name as the
track name.USB Port
Audio from videos stored on a USB
may be listened to while the vehicle
is in a forward gear. Videos can be
watched while the vehicle is in
P (Park). Use play/pause or next/
previous to control the video or
touch the browse screen button to
display a list of the current video
filters.
This vehicle has two USB ports in
the center console. These ports are
for data and charging. There are
also two USB ports on the rear seat
trim panel. These rear seat ports
are for charging only.
If equipped with Rear Seat
Infotainment (RSI), there may be
two USB ports in the rear media
console storage area.
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Audio extensions supported by the
USB are:
. MP3
. WMA .
AAC
. OGG
. AIFF
. 3GPP
My Media Library
The infotainment system allows
access to content from all of the
connected devices. Touch the
MEDIA screen button to scroll
through the options until My Media
is selected. Touch anywhere in the
center area of the screen to browse
the content.
USB MP3 Player and USB Drives
The USB MP3 players and USB
drives connected must comply with
the USB Mass Storage Class
specification (USB MSC).
To play a USB device: 1. Connect the USB.
2. Touch MEDIA until the connected device is shown.
Use the following when playing an
active USB source:

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
20 Audio Players
r:Touch to play the current media
source.
j: Touch to pause play of the
current media source.
@:
. Touch to seek to the beginning
of the current or previous track.
If the track has been playing for
less than 10 seconds, the
previous track plays. If playing
longer than five seconds, the
current track restarts.
. Touch and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
9:
. Touch to seek to the next track.
. Touch and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
Z:Touch the shuffle icon on the
interaction selector to shuffle
through the available media.
/: Touch the replay icon on the
interaction selector to display the
time bar. Move the time bar to
interact with the currently
playing song.
TONE : Touch TONE on the
interaction selector to access the
Tone Settings screen. Set the Bass,
Midrange, Treble, Balance,
and Fade.
USB Menu
Touch Menu to display the USB
menu. The following may be
available:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio 011.
Bose AudioPilot noise
compensation technology (If
Equipped) : This feature adjusts the
volume based on the noise in the
vehicle and the speed. See AM-FM
Radio 011. Tone Settings :
Touch + or−to
adjust Bass, Midrange, Treble,
or Surround (if equipped). See
AM-FM Radio 011.
USB Browse Menu
Touch the browse screen button to
view the browse menu and the
following options are displayed
along the bottom of the screen:
Playlists:
Supported Playlist extensions are:
m3u, pls, wpl, asx, b4s, and xspf. 1. Touch to view the playlists stored on the USB.
2. Select a playlist to view the list of all songs in that playlist.
3. Select a song from the list to begin playback.
Artists: 1. Touch to view the list of artists stored on the USB.
2. Select an artist name to view a list of all albums by the artist.
3. To select a song, touch All Songs or touch an album and
then select a song from the list.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
22 Audio Players
When a list of songs, albums,
artists, or other types of media
display, a vertical keyboard appears
on one side of the list and a scroll
bar on the other side. When using
the vertical keyboard, touch the
beginning character of the desired
name to display the zoom bubble of
that character. Release the finger
from the touch screen and the zoom
bubble disappears.
Touch the scroll bar to move the list
up and down.
File System and Naming
File systems supported by the
USB are:
.FAT32
. NTFS
. HFS+
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radio
displays the file name as the track
name if the song information is not
available. Supported Apple®Devices
For more information, see your
dealer.
Loss of Audio
Do not pair the Bluetooth of an
iPhone that is connected and using
the iPod feature under vehicle
media sources. If an attempt to pair
the Bluetooth of the same
connected phone is made, the
system will automatically mute the
iPhone audio.
If there is a loss of audio, playback
can be resumed by changing the
audio flow from Bluetooth to USB
cable.
Source USB from the Audio MEDIA
screen button to resume playback.
Other phones such as the Droid
phones may have a similar reaction.
Bluetooth Streaming Audio
See Bluetooth Audio 023 for
information on Bluetooth streaming
audio.
Make sure all devices have the
latest software downloaded.Storing and Recalling Media
Favorites
To store media favorites, touch and
hold an open favorite during media
playback to display a list of media
types. Select from this list.
The media types that may
display are:
Genres : Touch to store the current
genre as a favorite. Touch a screen
button in the favorite area to recall a
favorite genre. The first song of the
genre begins to play.
Artists : Touch to store the current
artist as a favorite. Touch a screen
button in the favorite area to recall a
favorite artist. The first song in the
artist list begins to play.
Albums : Touch to store the current
album as a favorite. Touch a screen
button in the favorite area to recall a
favorite album. The first song in the
album list begins to play.
Playlists : Touch to store the
current playlist as a favorite. Touch
a screen button in the favorite area
to recall a favorite playlist. The first
song in the playlist begins to play.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
24 Audio Players
To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, go into the audio application from the Home
Page or through the
applications tray. Select MEDIA
until Bluetooth displays.
Bluetooth Audio Menu
Touch the MENU screen button to
display the Bluetooth Audio menu.
The following may be available:
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio 011.
Bose AudioPilot noise
compensation technology (If
Equipped) : This feature adjusts the
volume based on the noise in the
vehicle and the speed. See AM-FM
Radio 011.
Tone Settings : Touch + or−to
adjust Bass, Midrange, Treble,
or Surround (if equipped). See
AM-FM Radio 011. Touch0to go back to the
previous menu.
Manage Bluetooth Devices :
Touch to go to the Bluetooth page to
add or delete devices or pair.
When selecting Bluetooth audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
paused on the screen. Press play
on the device or touch
ron the
screen to begin playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
26 Rear Seat Infotainment
3. Opening a screen will turn thesystem on. If the screens are
open with the system off, press
the power button on the remote
to turn the system on.
The system can also be turned
on from the front infotainment
system by touching the VIDEO
icon and then touching the On/
Off button.
If RSI audio is desired without
video being displayed, stow the
display in the closed position.
To turn the audio off, press the
power button on the remote or
press the On/Off button on the
front infotainment Video page.
Caution
Avoid directly touching the video
screen, as damage may occur.
Sources
Sources include AM, FM, HDMI/
MHL, CD/DVD/Blu-ray, and USB.
Menus and Features
AM/FM Menu
Press RADIO on the remote control,
then select AM or FM.
Press MENU on the remote control
to select All Strong Stations, All
Stations, Favorites, Categories,
Wired Headphones, or other RSI
functions.
Only one tuner source may be
active at a time.
To close, press MENU or
0
(Back), or wait for the time out.
Disc Menu BD (Blue-Ray Disc)
With a Blu-ray disc in the player,
press MEDIA on the remote control
and then select Blue-Ray.
Press MENU on the remote control
once to display menus based on the
media.
Choose from POP UP MENU (BD
Only), TOP MENU, COLOR,
KEYPAD, DISC CONTROL, and
MORE (SETTINGS, PREVIOUS,
NEXT, STILLS OFF).
To close, press MENU or
0
(Back), or wait for the time out.
Disc Menu DVD
Press MENU on the remote control
once to select from TOP MENU,
KEYPAD, STOP DISC, PHOTO,
and SETTINGS.
To close, press MENU or
0
(Back), or wait for the time out.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Rear Seat Infotainment 41
Remote Control Buttons1.
7(Previous/Reverse)
. Radio: Press to seek the
previous radio station.
. CD: Press to seek the
previous track.
. Blu-ray/DVD: Press to seek
the previous chapter.
. Press and hold for fast
reverse.
2. MEDIA .Press to scroll through the
menus including: BD/DVD/
CD, USB 1, USB 2, HDMI.
3.
J(Play/Pause)
. Press to start playing.
Press to pause. Press
again to continue playing.
4.
6(Next/Fast Forward)
. Radio: Press to seek the
next radio station.
. CD: Press to seek the next
track. .
Blu-ray/DVD: Press to seek
the next chapter.
. Press and hold to fast
forward.
5. SCREEN 1 .For single overhead
screens:
Press to change the source
displayed on the overhead
screen to SCREEN 1
selected source. Select
audio sources. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
pressed, all remote control
commands will correspond
to SCREEN 1.
. For dual overhead screens:
Press to select the second
row overhead screen. Once
pressed, all remote control
commands will correspond
to SCREEN 1. 6.
O(Power)
. Press to turn the video
screens on and off.
7. SCREEN 2 .For single overhead
screens:
Press to change the source
displayed on the overhead
screen to SCREEN 2
selected source. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
pressed, all remote control
commands will correspond
to SCREEN 2.
. For dual overhead screens:
Press to select the optional
third row overhead screen.
Once pressed, all remote
control commands will
correspond to SCREEN 2.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
42 Rear Seat Infotainment
8.o(Previous/Reverse/
Decrease)
. Radio and CD: Press to go
to the previous station or
track.
. Press to go to the
previous menu.
. Press to decrease the
brightness of the RSI
screen.
9.
w(Up Arrow)
. Press to scroll up a list.
10.
r/ENTER
. Press to select the
highlighted choice in
any menu.
. Press and hold for
quick play.
11.
p(Next/Forward/Increase)
. Radio and CD: Press to go
to the next station or track.
. Press to go to the
next menu. .
Press to increase the
brightness of the RSI
screen.
12.
x(Down Arrow)
. Press to go down a list.
13.
0(Back)
. Press to go back to the
previous menu.
. Press and hold to go back
to the now playing screen.
14. MENU .Press to go to the menu of
the now playing screen.
15. RADIO .Press to scroll through the
radio sources including AM
and FM.
To use the remote control, aim it at
the receiver window at the forward
overhead screen and press the
buttons firmly. Direct sunlight or very
bright light could affect the ability of the RSI receiver to receive signals
from the remote control. Check the
batteries if the remote control does
not seem to be working. See
“Battery Replacement”
following.
Objects blocking the line of sight
could also affect the function of the
remote control.
If a CD, Blu-ray/DVD, or MP3 disc is
in the CD slot, the remote control
O
button can be used to turn on the
video screen display and start the
disc. The infotainment system can
also turn on the video screen
display.
Caution
Storing the remote control in a hot
area or in direct sunlight can
damage it, and the repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
remote control stored in a cool,
dry place.