ESP CADILLAC CTS 2017 3.G CUE Manual

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Radio 15
Troubleshooting
Digital Audio Delay :Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost : Channel
signal strength may be weak or the
channel is out of range. Verify
proper reception on another
channel.
If the HD Radio signal loses
reception while listening to channel
HD1, the radio will go back to the
main non-HD Radio channel.
If the HD Radio signal loses
reception while listening to channels
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the channel is changed.
HD can be disabled if driving in a
weak signal area. Touch Menu from
the AM-FM screens, then touch HD
Radio to toggle HD on and off.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
Mobile Phone Usage
Mobile phone usage, such as
making or receiving phone calls,
charging, or just having the phone
on may cause static interference in
the radio. Unplug the phone or turn
it off if this happens.
Backglass Antenna
The AM-FM antenna is integrated
with the rear window defogger in the
rear window. Do not scratch the
inside surface or damage the lines
in the glass. If the inside surface is
damaged, it could interfere with
radio reception. For proper radio
reception, the antenna connector
needs to be properly attached to the
post on the glass.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Caution
Using a razor blade or sharp
object to clear the inside rear
window can damage the rear
window antenna and/or the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Rear Seat Infotainment 31
Breton BRE 6682
Catalan CAT 6765
Corsican COS 6779
Czech CES 6783Welsh CYM 6789
Danish DAN 6865
Bhutani DZO 6890
Esperanto EPO 6979 Estonian EST 6984Basque EUS 6985
Persian FAS 7065
Finnish FIN 7073 Fiji FIJ 7074
Faroese FAO 7079
Friesian FRY 7089 Irish GLE 7165
Scots-Gaelic GLA 7168
Galician GLG 7176Guarani GRN 7178Gujarati GUJ 7185 Hausa HAU 7265
Hindi HIN 7273
Croatian HRV 7282
Hungarian HUN 7285 Armenian HYE 7289
Interlingua INA 7365
Interlingue ILE 7369
Inupiak IPK 7375
Indonesian IND 7368 Icelandic ISL 7383
Hebrew HEB 7269Yiddish YID 8973
Javanese JAV 7487 Georgian KAT 7565
Kazakh KAZ 7575
Greenlandic KAL 7576 Cambodian KHM 7577
Kannada KAN 7578Kashmiri KAS 7583 Kurdish KUR 7585 Kirghiz KIR 7589
Latin LAT 7665
Lingala LIN 7678
Laothian LAO 7679
Lithuanian LIT 7684 Latvian LAV 7686
Malagasy MLG 7771 Maori MRI 7773
Macedonian MKD 7775 Malayalam MAL 7776
Mongolian MON 7778Moldavian MOL 7779 Marathi MAR 7782Malay MSA 7783
Maltese MLT 7784
Burmese MYA 7789 Nauru NAU 7865
Nepali NEP 7869
Norwegian NOR 7879 Occtian OCI 7967

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Rear Seat Infotainment 41
Remote Control Buttons1.
7(Previous/Reverse)
. Radio: Press to seek the
previous radio station.
. CD: Press to seek the
previous track.
. Blu-ray/DVD: Press to seek
the previous chapter.
. Press and hold for fast
reverse.
2. MEDIA .Press to scroll through the
menus including: BD/DVD/
CD, USB 1, USB 2, HDMI.
3.
J(Play/Pause)
. Press to start playing.
Press to pause. Press
again to continue playing.
4.
6(Next/Fast Forward)
. Radio: Press to seek the
next radio station.
. CD: Press to seek the next
track. .
Blu-ray/DVD: Press to seek
the next chapter.
. Press and hold to fast
forward.
5. SCREEN 1 .For single overhead
screens:
Press to change the source
displayed on the overhead
screen to SCREEN 1
selected source. Select
audio sources. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
pressed, all remote control
commands will correspond
to SCREEN 1.
. For dual overhead screens:
Press to select the second
row overhead screen. Once
pressed, all remote control
commands will correspond
to SCREEN 1. 6.
O(Power)
. Press to turn the video
screens on and off.
7. SCREEN 2 .For single overhead
screens:
Press to change the source
displayed on the overhead
screen to SCREEN 2
selected source. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
pressed, all remote control
commands will correspond
to SCREEN 2.
. For dual overhead screens:
Press to select the optional
third row overhead screen.
Once pressed, all remote
control commands will
correspond to SCREEN 2.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
50 Rear Seat Infotainment
To reset the system back to the
factory default settings:1. Press SETUP on the remote control.
2. Use the left/right and down navigation arrows on the
remote control to select the
Default sub-menu under the
Preference Page and press
ENTER to reset the settings.
The Parental Setting will not be
affected.
Vehicle Speakers
Audio from the DVD player or an
auxiliary device can be heard
through the vehicle speakers or the
wireless/wired headphones, while
the radio is tuned to one of the
many frequencies selected on the
Sound Around portion of the
system’ s remote control. See
“Remote Control” later in this
section.
Only one audio source can be heard
through the vehicle’ s speakers at a
time. The audio source being used is specified by the A/V (audio/video)
source selected on the driver side
head restraint video display screen.
To turn the RSI system audio output
to the vehicle’s speakers, press
SOUND AROUND ON, on the
remote control. The audio from the
RSI system can be heard through
the wireless/wired headphones and
the vehicle’
s speakers at the same
time. The volume on the radio can
vary when switching between the
radio, CD, DVD, MP3, or an
auxiliary device.Wired Headphones
VOL : Use to adjust the volume on
the headphones.
100 Channel FM-Modulation
Control
For Monitor “A”Only:
To activate the FM modulation
feature, press “SOUND AROUND
ON/OFF” on the remote until the
text “FM CH XX.XMH2” is dislpayed
on the monitor. Press
“SOUND AROUND SELECT”
on the remote to cycle through a
pre-established list of six channels
(88.3MHz, 88.7MHz, 89.1MHz,
89.5MHz, 89.9MHz, 90.3MHz.)
If none of these stations are suitable
for FM Modulation, use the “Fine
Tune” Option. To “Fine Tune” the
modulator to a specific target station
while the display is active, press the
up or down navigation arrows on the
remote to change the channel by
0.2MHz. Hold the up or down
navigation arrows to cycle quickly
through the stations. When the end
(107.9MHz) or beginning (87.5MHz)
of the FM band is reached, the
channels will continue from the
beginning (87.5MHz) or end
(107.9MHz), respectively.
To deactivate the FM modulation
feature, press SOUND AROUND
ON/OFF on the remote until the text
“FM OFF” is displayed on the
monitor.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
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66 Navigation
Special Character List
The following characters have
special characters beneath them:
Character Handwriting
Recognition
Character handwriting recognition is
offered as an alternative to using a
keyboard. This character input
method allows the drawing out of
characters instead of picking them
out from the keyboard. Character
handwriting recognition has two
main modes, Upper Case and
Mixed Case. The Upper Case mode
is used for Destination Entry while
Mixed Case is used for all other
character entry modes. This feature
is available by touching the globe
button from the keyboard screen.The Handwriting Recognition screen
is split into different zones:
.
Drawing Pad
. Prioritized Guess List
. Character Entry
. Drawing Pad: This is the area
to draw a character. Draw a
character in the display area.
When the first character is
complete, a representation of
that character can be seen, and
there is an audible response.
If the character is correct, the
next character can be started
immediately.
‐ To delete the last entered
character, draw a line from left
to right across the character
field.
‐ To create a space, draw a line
from right to left across the
character field.
. Prioritized Guess List: This
area displays a list of guesses
for the character drawn.
If character recognition displays
the incorrect character, look at this list and see if the desired
character is available to select.
Scroll up or down the list, then
highlight the desired character.
Selecting a character from the
list will replace the incorrect
character with the desired
character. The character is
displayed in the character entry
section of the screen.
. Character Entry: This is the
area across the top of the
screen. This section can look
different depending on which
feature is being used.
Option Settings
This section is an area on the right
side of the Character Recognition
screen. This section will only look
different if the characters displayed
on the screen are in upper case or
mixed case.
.
k: Select from the touch
screen. The draw speed setting
will adjust the speed of the
character recognition feature.
The settings are: Faster, Default,
and Slower.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Navigation 67
.Audio Feedback: Touch to turn
Audio Feedback On or Off.
Audio feedback is an audible
response to an action that has
occurred while using the
Character Recognition.
. ABC/abc: Select from the touch
screen to view the available
character sets. Select a
character set to change. Multiple
character sets may not be
supported by some regions. This
button also displays the
sentence case of upper or lower
case characters that are
currently active in a mixed case
mode. If only one character set
is available for the desired
region, touching the character
recognition will only open and
close the character recognition
window.
If mixed case character mode is
supported, the last buttons of
character recognition will be
upper and lower case. One-Shot Search
Enter a full or partial Address,
Contact, or POI into the search bar
and the system will search and
display all of the matches.
The contacts that are searched
include both the connected phone’s
contacts list and the vehicle’s
contacts list.
Search Process
The process of prioritizing the
search is to help shorten the length
of time at finding the results. If there
is a 100% match found when a
search type is carried out, the
remaining searches abort.
The system conducts the search in
the following order:
1. Vehicle Contacts List
2. Connected Phone Contacts List
3. POIs
4. Addresses
The Contacts are done first because
the list will be relatively short and
can be done quickly. POIs are done next because the
amount of time it takes to search for
the average POI is consistent. The
less deviation during a search would
mean an average of less time taken.
The Addresses are last because the
standard deviation for an address
search is very large. Some address
searches are very quick, but others
may take very long. Because of this,
the address search would not be
conducted unless a good match
could not be found in either
Contacts or POIs.
Autocomplete
The autocomplete is preloaded with
all recent destinations and POI
category names. Previous POI
name searches are remembered.
If only one type of result is found,
the single type result screen is
shown. Within each group, they are
listed in confidence order. This
means the highest confidence result
will be at the top.
If multiple types of matches are
found, the result list with the highest
confidence match displays.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Navigation 81
.Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
. The route might not be changed
when using automatic rerouting.
. There is no route guidance when
turning at an intersection.
. Plural names of places might be
announced occasionally.
. It could take a long time to
operate automatic rerouting
during high-speed driving.
. Automatic rerouting might
display a route returning to the
set waypoint if heading for a
destination without passing
through a set waypoint.
. The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
. Some routes might not be
searched.
. The route to the destination
might not be shown if there are
new roads, if roads have recently changed, or if certain
roads are not listed in the map
data. See
Maps062.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstructions.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer for
assistance.
See Problems with Route Guidance
0 80 for a listing of steps that should
be followed before contacting your
dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was produced. The map provided may
not contain updates of newly
constructed roads or monuments or
any other Places of Interest (POIs)
due to the geographical data
compilation lead time. GM may or
may not release periodic updates to
the map data and if available, visit
the nearby authorized dealer for
map updates with applicable
changes.
For questions about the operation of
the navigation system or the update
process, contact your dealer.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See
Map Data Updates 081.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Voice Recognition 83
A voice recognition system
prompt can be interrupted while
it is playing by pressing
g
again.
For example, if the prompt
seems to be taking too long to
finish, press
gagain and the
beep should happen
right away.
There are two voice prompt modes
supported:
. Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
. Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
If equipped, while a voice
recognition session is active, there
will be corresponding buttons on
screens displayed. Manual interaction in the voice recognition
session is permitted. Interaction
during a voice session may be
completed entirely using voice
commands, or some selections may
expedite a session. If a selection is
made using a manual control, the
dialog will progress in the same way
as if the selection was made
through a voice command. Once the
system is able to complete the task,
or the session is terminated, the
voice recognition dialog stops.
An example of this type of manual
intervention is touching on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
If equipped, to cancel the voice
recognition session:
.
Touch the Home screen button.
Touching this button will
terminate the voice recognition
session. .
Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and display
the screen from which voice
recognition was initiated.
. Press
con the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition
was initiated.
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
Helpful Hints for Speaking
Commands
If equipped, voice recognition can
understand commands that are
either naturally stated in sentence
form or direct commands that state
the application and the task.
For best results:
. Listen for the prompt and wait
for the beep before saying a
command or reply.

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
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84 Voice Recognition
.Say “Help” or look at the screen
display for example commands.
. Voice recognition system prompt
can be interrupted while it is
playing by pressing
gagain.
For example, if the prompt
seems to be taking too long to
finish, to speak the command
without waiting for the prompt to
complete, press
gagain and
wait for the beep.
. Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example, “Call Dave Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
. Navigation destinations are too
complex for a single command.
First, state a command that
explains the type of destination needed, such as I want
directions to an
“Address,”
“Navigate to an intersection,” “I
need to find a Place of Interest
or POI,” or“Directions to a
Contact.” The system responds
with requesting more details.
After saying “Place of Interest,”
only major chains are available
by name. Chains are businesses
with at least 20 locations. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or“Hospitals.”
Some languages support complete
destination requests in a single
command. If your language
supports it, try stating a One Shot
command such as, “Navigate to
Address one two three Main Street,
Lansing Michigan.” Another
example of a One-Shot Destination
Entry command is, “Navigate to
Place of Interest –Hotels.” If these
commands do not work, try saying
“Navigate to Place of Interest” or
“Navigate to Address” and the
system will come back and ask for
details of your destination. Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be
“Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call Dave Smith
at work.”

Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Phone 89
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, see
Introduction02.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone.
Pairing Information
.
A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving. .
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone in the order that they
were last used in the system. To
link to a different paired phone,
see “Linking to a Different
Phone” later in this section.
Pairing a Phone 1. Touch the PHONE screen button.
2. Select PHONES and select Pair Device.
3. A four-digit Personal Identification Number (PIN)
appears on the display. The
PIN, if required, may be used
in Step 5.
4. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process. 5. Locate
“Cadillac CUE” on the
display. Follow the instructions
provided in Step 3 on the cell
phone to enter the PIN or
confirm the six-digit code
shown on the display. After the
PIN is successfully entered or
the code is confirmed, the
system responds with “ name> has been successfully
paired” when the pairing
process is complete.
6. If “Cadillac CUE” does not
appear, turn the phone off or
remove the phone battery and
retry.
7. If the phone prompts to accept connection or allow phone
book download, select Always
Accept and Allow. The phone
book may not be available if
not accepted.
8. Repeat Steps 1−7 to pair additional phones.
Listing All Paired and Connected
Phones 1. Touch the PHONE screen button.