phone CADILLAC DTS PROFESSIONAL 2007 1.G Owner's Manual

Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more
than an auto club or towing service. It provides
every Cadillac owner in the United States with the
advantage of contacting a Cadillac advisor and,
where available, a Cadillac trained dealer
technician who can provide on-site service.
A dealer technician will travel to your location within
a 30 mile (50 km) radius of a participating Cadillac
dealership/retailer. If beyond this radius, we will
arrange to have your car towed to the nearest
Cadillac dealership. Each technician travels with a
specially equipped service vehicle complete with
the necessary Cadillac parts and tools required to
handle most roadside repairs.
Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Service Representative:
A description of the problem
Name, home address, home telephone
number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication Number
(VIN), odometer reading, and date of delivery
While we hope you never have the occasion to use
our service, it is added security while traveling
for you and your family. Remember, we are only a
phone call away. In the United States or Canada,
customers call Roadside Service:1-800-882-1112.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or
Canada1-888-889-2438— daily, 24 hours.
Cadillac and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited
Warranty. Cadillac General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Service program at
any time without notication.
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If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move
your vehicle only if its position puts you
in danger or you are instructed to move it by a
police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call GM
Roadside Assistance. SeeRoadside Service
on page 488for more information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
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If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
GM dealer/retailer or a private collision repair
facility to x the damage, make sure you
are comfortable with them. Remember, you
will have to feel comfortable with their work for
a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined repair
facility of choice, take your vehicle there, or have it
towed there. Specify to the facility that any required
replacement collision parts be original equipment
parts, either new Genuine GM parts or recycled
original GM parts. Remember, recycled parts will
not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle is
leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if
your insurance coverage does not pay the full cost.
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Data that GM collects or receives may also be
used for GM research needs or may be made
available to others for research purposes, where a
need is shown and the data is not tied to a
specic vehicle or vehicle owner.
Others may be able to retrieve this data if they
have access to the vehicle and have the special
equipment necessary to download the data.
OnStar
If your vehicle has OnStar®and you subscribe to
the OnStar®services, please refer to the
OnStar®Terms and Conditions for information on
data collection and use. See alsoOnStar®
System on page 139for more information.
Navigation System
If your vehicle has anavigation system,use of
the system may result in the storage of
destinations, addresses, telephone numbers,
and other trip information.Please refer to
the navigation system operating manual for
information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFIDtechnology is used in some vehicles for
functions such as tire pressure monitoring
and ignition system security, as well as in
connection with conveniences such as key fobs
for remote door locking/unlocking and starting, and
in-vehicle transmitters for garage door openers.
RFID technology in GM vehicles does not
use or record personal information or link with any
other GM system containing personal information.
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Compass............................ 18,132, 134, 136
Content Theft-Deterrent............................... 113
Control of a Vehicle..................................... 306
Convenience Net......................................... 157
Coolant
Engine Temperature Gage........................ 233
Engine Temperature Warning Light........... 233
Heater, Engine......................................... 121
Surge Tank Pressure Cap........................ 377
Cooled Seats................................................ 11
Cooling System........................................... 380
Cornering Lamps......................................... 199
Courtesy Lamps.......................................... 199
Cruise Control............................................. 176
Cruise Control, Forward Collision
Alert (FAC) System.................................. 168
Cruise Control Light.................................... 238
Cupholder(s)................................................ 155
Customer Assistance Information
Courtesy Transportation........................... 491
Customer Assistance for Text
Telephone (TTY) Users......................... 486
Customer Assistance Offices.................... 486
Customer Satisfaction Procedure.............. 482
GM Mobility Reimbursement Program...... 487
Reporting Safety Defects to
General Motors..................................... 498Customer Assistance Information (cont.)
Reporting Safety Defects to the
Canadian Government.......................... 497
Reporting Safety Defects to the
United States Government.................... 497
Roadside Service..................................... 488
Service Publications Ordering
Information........................................... 498
D
Daytime Running Lamps............................. 197
Defensive Driving........................................ 302
Disc, MP3................................................... 287
Doing Your Own Service Work.................... 354
Door
Central Door Unlocking System................ 103
Locks....................................................... 102
Power Door Locks................................... 103
Programmable Automatic Door Locks....... 104
Rear Door Security Locks........................ 104
Driver
Position, Safety Belt................................... 25
Driver Information Center (DIC)................... 240
DIC Controls and Displays....................... 240
DIC Vehicle Customization....................... 259
DIC Warnings and Messages................... 246
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