mileage CADILLAC ESCALADE 2008 3.G Owners Manual

Speedometer and Odometer
Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour (km/h).
Your vehicle’s odometer works together with the
driver information center. You can set a Trip odometer.
See “Trip Odometer” underDIC Operation and
Displays on page 3-48for more information.
The odometer mileage can be checked without the
vehicle running. Simply press the trip stem on the
instrument panel cluster.
If your vehicle ever needs a new odometer installed,
the new one will be set to the correct mileage total of
the old odometer.
Trip Odometer
The trip odometer can tell you how far your vehicle
has been driven since you last set the trip odometer
to zero.
For more information see “Trip Odometer” underDIC
Operation and Displays on page 3-48.
Tachometer
Your tachometer displays the engine speed in
revolutions per minute (rpm).
Safety Belt Reminders
Safety Belt Reminder Light
When the engine is started, a chime will come on for
several seconds to remind people to fasten their safety
belts, unless the driver’s safety belt is already buckled.
The safety belt light
will also come on and stay
on for several seconds,
then it will ash for
several more.
This chime and light is repeated if the driver remains
unbuckled and the vehicle is in motion. If the driver’s
belt is already buckled, neither the chime nor the
light will come on.
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California Perchlorate Materials
Requirements
Certain types of automotive applications, such as airbag
initiators, seat belt pretensioners, and lithium batteries
contained in remote keyless entry transmitters, may
contain perchlorate materials. Special handling may
be necessary. For additional information, see
www.dtsc.ca.gov/hazardouswaste/perchlorate.
Doing Your Own Service Work
{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts,
and tools before you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts, and
other fasteners. English and metric
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.If you want to do some of your own service work, you
should use the proper service manual. It tells you much
more about how to service your vehicle than this
manual can. To order the proper service manual, see
Service Publications Ordering Information on page 7-15.
Your vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-88.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeeMaintenance Record on page 6-17.
Adding Equipment to the Outside
of Your Vehicle
Things you might add to the outside of your vehicle can
affect the airow around it. This can cause wind
noise and can affect fuel economy and windshield
washer performance. Check with your dealer/retailer
before adding equipment to the outside of your vehicle.
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Your vehicle’s engine is lled at the factory with a
Mobil 1®synthetic oil, which meets all requirements for
your vehicle.
Substitute Engine Oil: When adding oil to maintain
engine oil level, oil meeting GM Standard GM4718M
may not be available. You can add substitute oil
designated SAE 5W-30 with the starburst symbol at all
temperatures. Substitute oil not meeting GM Standard
GM4718M should not be used for an oil change.
Engine Oil Additives
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM standards are all
you need for good performance and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you know
when to change the engine oil and lter. This is based
on engine revolutions and engine temperature, and not
on mileage. Based on driving conditions, the mileage
at which an oil change will be indicated can vary
considerably. For the oil life system to work properly,
you must reset the system every time the oil is changed.When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL SOON message
will come on. SeeDIC Warnings and Messages on
page 3-52. Change the oil as soon as possible within the
next 600 miles (1 000 km). It is possible that, if you
are driving under the best conditions, the oil life system
might not indicate that an oil change is necessary for
over a year. However, the engine oil and lter must be
changed at least once a year and at this time the
system must be reset. Your dealer/retailer has trained
service people who will perform this work using genuine
parts and reset the system. It is also important to
check the oil regularly and keep it at the proper level.
If the system is ever reset accidentally, you must change
the oil at 3,000 miles (5 000 km) since your last oil
change. Remember to reset the oil life system whenever
the oil is changed.How to Reset the Engine Oil Life System
The Engine Oil Life System calculates when to
change the engine oil and lter based on vehicle use.
Whenever the oil is changed, reset the system so it can
calculate when the next oil change is required. If a
situation occurs where you change the oil prior to a
CHANGE ENGINE OIL SOON message being
turned on, reset the system.
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Owner Checks and Services
These owner checks and services should be performed
at the intervals specied to help ensure the safety,
dependability, and emission control performance of your
vehicle. Your dealer/retailer can assist you with these
checks and services.
Be sure any necessary repairs are completed at once.
Whenever any uids or lubricants are added to your
vehicle, make sure they are the proper ones, as shown
inRecommended Fluids and Lubricants on page 6-13.
At Each Fuel Fill
It is important to perform these underhood checks at
each fuel fill.
Engine Oil Level Check
Notice:It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by your warranty.
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-14.
Engine Coolant Level Check
Check the engine coolant level and add DEX-COOL®
coolant mixture if necessary. SeeEngine Coolant
on page 5-23.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in the windshield
washer uid reservoir and add the proper uid if
necessary.
At Least Once a Month
Tire Ination Check
Inspect your vehicle’s tires and make sure they are
inated to the correct pressures. Do not forget to
check the spare tire. SeeInflation - Tire Pressure on
page 5-60. Check to make sure the spare tire is stored
securely. SeeChanging a Flat Tire on page 5-77.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notication. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation on
page 5-67.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, call the Cadillac Customer Assistance
Center, 24 hours a day, at 1-800-458-8006. In Canada,
call the Canadian Cadillac Customer Communication
Centre at 1-888-446-2000.We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument panel
and visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer’s facility. That is why
we suggest following Step One rst.
STEP THREE (United States Owners):Both General
Motors and your dealer are committed to making
sure you are completely satised with your new vehicle.
However, if you continue to remain unsatised after
following the procedure outlined in Steps One and Two,
you should le with the Better Business Bureau (BBB)
Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs
or the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
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generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
STEP THREE (Canadian Owners):
General Motors Participation in the
Mediation/Arbitration Program
In the event that you do not feel your concerns have
been addressed after the following the procedure
outlined in Steps One and Two. General Motors of
Canada Limited wants you to be aware of its
participation in a no-charge mediation/Arbitration
program. General Motors of Canada Limited hascommitted to binding arbitration of owner disputes
involving factory-related vehicle service claims. The
program provides for the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing before the arbiter.
The program is designed so that the entire dispute
settlement process, from the time you le your complaint
to the nal decision, should be completed in
approximately 70 days. We believe our impartial
program offers advantages over courts in most
jurisdictions because it is informal, quick, and free
of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to the
Mediation/Arbitration Program at the following address.
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1–163–005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the Vehicle
Identication Number (VIN).
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide shuttle service to get
you to your destination with minimal interruption of
your daily schedule. This includes one-way or round trip
shuttle service to a destination up to 10 miles (16 km)
from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and public
transportation is used instead of the dealer’s shuttle
service, the expense must be supported by original
receipts and can only be up to the maximum amount
allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement
for reasonable fuel expenses may be available.Claim amounts should reect actual costs and be
supported by original receipts. See your dealer for
information regarding the allowance amounts for
reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. If you obtain a rental vehicle on your own, please
see your dealer for the maximum number of days
allowed and the allowance per rental day. Rental
reimbursement must be supported by original receipts.
This requires that you sign and complete a rental
agreement and meet state, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
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