service CADILLAC ESCALADE 2011 3.G Owners Manual

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2011 Cadillac Escalade/Escalade ESV Owner ManualM
Service and Maintenance. . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts . . . . . . . 11-7
Maintenance Records . . . . . . . 11-10
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-16
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Introduction iii
The names, logos, emblems,
slogans, vehicle model names,
and vehicle body designs appearing
in this manual including, but not
limited to, GM, the GM logo,
CADILLAC, the CADILLAC Crest
and Wreath, ESCALADE, and
ESV are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase
or due to changes subsequent to
the printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Cadillac Motor Division wherever
it appears in this manual.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Litho in U.S.A.
Part No. 25965920 A First Printing©2010 General Motors LLC. All Rights Reserved.

Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
iv Introduction
Using this Manual
To quickly locate information
about the vehicle, use the Index
in the back of the manual. It is an
alphabetical list of what is in the
manual and the page number
where it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result
in property or vehicle damage.
This would not be covered by
the vehicle's warranty.
A circle with a slash through it
is a safety symbol which means
“Do Not,” “Do not do this,” or
“Do not let this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-7
Memory Features . . . . . . . . . . . . . 1-8
Second Row Seats . . . . . . . . . . . 1-9
Third Row Seats . . . . . . . . . . . . . . 1-9
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Head Restraint
Adjustment . . . . . . . . . . . . . . . . . 1-10
Safety Belts . . . . . . . . . . . . . . . . . . 1-10
Sensing System for Passenger Airbag . . . . . . . . . . 1-10
Mirror Adjustment . . . . . . . . . . . . 1-11
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-12
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-12
Interior Lighting . . . . . . . . . . . . . . 1-12
Exterior Lighting . . . . . . . . . . . . . 1-13
Windshield Wiper/Washer . . . . 1-14
Climate Controls . . . . . . . . . . . . . 1-15
Transmission . . . . . . . . . . . . . . . . 1-15
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-16
Portable Audio Devices . . . . . . 1-16
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-17
Steering Wheel Controls . . . . . 1-17 Cruise Control . . . . . . . . . . . . . . . 1-18
Navigation System . . . . . . . . . . . 1-18
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-19
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . 1-20
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-20
Ultrasonic Parking Assist . . . . 1-20
Power Outlets . . . . . . . . . . . . . . . 1-21
Universal Remote System . . . 1-21
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-21
Tire Pressure Monitor . . . . . . . . 1-22
Engine Oil Life System . . . . . . 1-22
Fuel E85 (85% Ethanol) . . . . . 1-23
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-23
Roadside Service . . . . . . . . . . . . 1-23
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-24

Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-16 In Brief
The Driver Information Center (DIC)
display will show the message
MANUAL SHIFT on the first line and
the current gear will be displayed on
the second line. This is the highest
attainable range with all lower gears
accessible. As an example, when
5 (Fifth) gear is selected, 1 (First)
through 5 (Fifth) gears are available.
Press the plus/minus buttons,
located on the steering column shift
lever, to select the desired range of
gears for current driving conditions.
SeeManual Mode on page 9‑43.
While using DSC, cruise control and
the tow/haul mode can be used.
Grade Braking is not available when
DSC is active. See Tow/Haul Mode
on page 9‑43.Vehicle Features
Radio(s)
This vehicle's radio is part of the
navigation system. See AM-FM
Radio on page 7‑10 later in this
manual.
Satellite Radio
XM is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. XM satellite radio has
a wide variety of programming
and commercial-free music,
coast-to-coast, and in digital-quality
sound.
A fee is required to receive the XM
service. For more information, refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.)
.www.xmradio.ca or call
1-877-438-9677 (Canada)
Also, see Satellite Radio on
page 7‑16.
Portable Audio Devices
This vehicle has an auxiliary input,
located on the audio faceplate,
and a USB port located on the
instrument panel or in the center
console. External devices such
as iPod
®, laptop computers,
MP3 players, CD changers,
USB storage device, etc. can
be connected to the auxiliary
port using a 3.5 mm (1/8 in) input
jack or the USB port depending
on the audio system.
See Auxiliary Devices on page 7‑31
for further information.

Black plate (20,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-20 In Brief
Side Blind Zone
Alert (SBZA)
If available, this feature will alert you
to vehicles located in the vehicle's
side blind zone. When the system
detects a vehicle in the side blind
zone, an amber SBZA display will
light up in the corresponding outside
side mirror.
The system is enabled at every
vehicle startup. It can be disabled
through the Driver Information
Center (DIC).
If the message SIDE BLIND ZONE
SYSTEM UNAVAILABLE appears
on the DIC, the system has been
disabled because the sensor is
blocked and cannot detect vehicles
in the blind zone. The sensor may
be blocked by mud, dirt, snow, ice,
slush, or even heavy rainstorms.This message may also activate
during heavy rain or due to road
spray. The vehicle does not need
service.
See
Side Blind Zone Alert (SBZA)
on page 9‑56 for more information.
Rear Vision
Camera (RVC)
If available, the rear vision camera
displays a view of the area behind
the vehicle on the navigation screen
when the vehicle is shifted into
R (Reverse). Once shifted out of
R (Reverse), the navigation screen
will go back to the last screen that
had been displayed, after a delay.
To clean the camera lens, located
above the license plate, rinse it with
water and wipe it with a soft cloth.
SeeRear Vision Camera (RVC) on
page 9‑59.
Ultrasonic Parking Assist
If available, Ultrasonic Rear Parking
Assist (URPA) uses sensors on the
rear bumper to detect objects while
parking the vehicle. URPA comes
on automatically when the shift lever
is moved into R (Reverse) and
operates at speeds less than 8 km/h
(5 mph). URPA uses audio beeps
to provide distance and system
information.
Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
The system can be disabled by
pressing the rear park aid disable
button located next to the radio.
See Ultrasonic Parking Assist on
page 9‑54 for more information.

Black plate (23,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-23
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
SeeFuel E85 (85% Ethanol) on
page 9‑66. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑64.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving
tips to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate,
use cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Service
U.S. or Canada: 1-800-882-1112
TTY Users (U.S. or Canada):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac,
you are automatically enrolled in
the Roadside Service program
which is available 24 hours a day,
365 days a year to give minor
repair information or make towing
arrangements.
For more information see Roadside
Service (U.S. and Canada) on
page 13‑7 orRoadside Service
(Mexico) on page 13‑10.

Black plate (24,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-24 In Brief
Roadside Service and OnStar
(U.S. and Canada)
If you have a current OnStar
subscription, press the
Qbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Service, and relay your
exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.cadillacownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
OnStar®uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, navigation, diagnostics,
and calling services.
Automatic Crash Response
In a crash, built in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to
see if you need help.
How OnStar Service Works
Q: This blue button connects you
to a specially trained OnStar advisor
to verify your account information
and to answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for turn‐by‐turn
navigation.

Black plate (25,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-25
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn
Navigation and Hands‐Free
Calling are available on most
vehicles. Not all OnStar services are
available on all vehicles. For more
information see the OnStar Owner's
Guide or visit www.onstar.com
(U.S.) or www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080, or press
Qto
speak with an OnStar advisor
24 hours a day, 7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information. OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with
a wireless service provider for
service in that area. OnStar service
also cannot work unless the vehicle
is in a place where the wireless
service provider OnStar has hired
for that area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly
in remote or enclosed areas, or at
all times.
The OnStar system can record
and transmit vehicle information.
This information is automatically
sent to an OnStar call center when
Qis pressed,]is pressed, or if
the airbags or ACR system deploy.
This information usually includes the
vehicle's GPS location and, in the
event of a crash, additional information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends OnStar
the vehicle's GPS location so they
can provide services where it is
located.
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate.
There are other problems OnStar
cannot control that may prevent
OnStar from providing OnStar
service at any particular time or
place. Some examples are damage
to important parts of the vehicle in
a crash, hills, tall buildings, tunnels,
weather or wireless phone network
congestion.

Black plate (26,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-26 In Brief
SeeRadio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar hands-free calling.
See Steering Wheel Controls on
page 5‑3 for more information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly.
Press
Qand request a vehicle
diagnostic. If the light appears clear
(no light is appearing), your OnStar
subscription has expired and all
services have been deactivated.
Press
Qto confirm that the
OnStar equipment is active.