DVD CADILLAC ESCALADE 2013 3.G Service Manual

Black plate (57,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
9/12
Infotainment System 7-57
{(Subtitles):Press this button to
turn on or off subtitles and to move
through subtitle options when a
DVD is playing. The format and
content of this function vary for
each disc.
AUX (Auxiliary): Press this button
to switch the system between the
DVD player and an auxiliary source.
If the vehicle has a third row video
screen, the AUX button controls the
source display on the second row
video screen, and the third row
video screen as described in the
table below:
Aux
Button Press Second
Row
Screen Third Row
Screen
Default
State (No Press) DVD
Media DVD
Media
First
Press Aux Video
Source Aux Video
Source
Second Press DVD
Media Aux Video
Source Aux
Button Press Second
Row
Screen Third Row
Screen
Third
Press Aux Video
Source DVD
Media
Fourth Press Return to
DefaultState Return to
DefaultState
2(Camera): Press this button to
change camera angles on DVDs
that have this feature while a DVD is
playing. The format and content of
this function vary for each disc.
1 through 0 (Numeric Keypad):
The numeric keypad provides the
capability of direct chapter or track
number selection.
\(Clear): Press this button within
three seconds after entering a
numeric selection, to clear all
numerical inputs.
}10 (Double Digit Entries): Press
this button to select chapter or track
numbers greater than nine. Press
this button before entering the
number.
Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on the remote control.
2. Replace the two batteries in the compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.

Black plate (58,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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7-58 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (59,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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Infotainment System 7-59
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the L
(left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Zis pressed on the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPS)*, two-way radios,
mobile fax machines, or walkie
talkies. It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.

Black plate (60,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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7-60 Infotainment System
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CD, DVD, or other
auxiliary sources. The rear seat
passengers can control the same
music sources the front seat
passengers are listening to (dual
control) or a different source. For
example, rear seat passengers can
listen to and control a CD through
the headphones, while the driver
listens to the radio through the
speakers. The rear seat passengers
have control of the volume for each
set of headphones.The radio functionality is controlled
by both the RSA and the front radio,
only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
band on the other system.
RSA functions can be operated
even when the main radio is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system allows the rear
speakers to continue playing even
when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the auxiliary input (if
available), located below the RSA.
Turn the iPod on, then choose the
auxiliary input with the RSA SRCEbutton. An iPod
®or portable audio
device can be connected to the front
auxiliary jack or the USB port.
P(Power): Press thePbutton to
turn RSA on and off.
Volume: Turn this knob to increase
or to decrease the volume of the
wired headphones. The left knob
controls the left headphones and
the right knob controls the right
headphones.
SRCE (Source): Press this button
to switch between the radio (AM/
FM), XM™ (if equipped), CD, and if
the vehicle has these features,
DVD, USB, auxiliary jack, and rear
auxiliary.

Black plate (61,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
9/12
Infotainment System 7-61
© ¨(Seek):When listening to FM,
AM, or XM (if equipped), press
either the left
©or right¨seek
arrow to go to the previous or to the
next station or channels and stay
there. This function is inactive, with
some radios, if the front seat
passengers are listening to the
radio.
Press and hold either the left
©or
right
¨seek arrow until the display
flashes, to tune to an individual
station. The display stops flashing
after the buttons have not been
pushed for more than two seconds.
This function is inactive, with some
radios, if the front seat passengers
are listening to the radio. While listening to a disc, press the
right
¨seek arrow to go to the next
track or chapter on the disc. Press
the left
©seek arrow to go back to
the start of the current track or
chapter (if more than ten seconds
have played). This function is
inactive, with some radios, if the
front seat passengers are listening
to the disc.
When a DVD video menu is being
displayed, press either the left
©or
right
¨seek arrow to perform a
cursor up or down on the menu.
Hold the left
©or right¨seek arrow
to perform a cursor left or right on
the menu.
When a USB device is playing, the
right or left seek button can be used
to control the device. PROG (Program):
Press this
button to go to the next preset radio
station or channel set on the main
radio. This function is inactive, with
some radios, if the front seat
passengers are listening to the
radio.
When a CD or DVD audio disc is
playing, press this button to go to
the beginning of the CD or DVD
audio. This function is inactive, with
some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the PROG button
to perform the menu function, enter.

Black plate (62,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
9/12
7-62 Infotainment System
Navigation
Using the Navigation
System
This section presents basic
information needed to operate the
navigation system.
Use the buttons located on the
navigation system along with the
available touch-sensitive screen
buttons on the navigation screen to
operate the system. SeeOverview
on page 7‑4 for more information.
Once the vehicle is moving, various
functions are disabled to reduce
driver distractions.
Navigation Control Buttons
The following control buttons are
located on the navigation system:
O/n(Power/Volume):
1. Press to turn the system on and off.
2. Turn to increase or decrease the volume to the audio system. 3. Press and hold for more than
two seconds to turn off the
navigation system, the Rear
Seat Entertainment (RSE), and
Rear Seat Audio (RSA). If the
vehicle has not been tuned off,
the RSE and the RSA can be
turned back on by pressing this
knob and continues play of the
last active source.
Z(Eject): Press to eject the CD/
DVD Disc. See CD/DVD Player on
page 7‑18.
w(Tuning Knob): Turn to go to
the next or previous frequency or
disc track or chapter. See CD/DVD
Player on page 7‑18 orMP3 on
page 7‑27 for more information.
AUDIO: Press to display the audio
screen. Press to switch between
AM, FM, or XM, if equipped, DISC,
or AUX (Auxiliary), or press on the
screen button. See CD/DVD Player
on page 7‑18, MP3 on page 7‑27,
and Auxiliary Devices on page 7‑30
for more information. FAV (Favorite):
Press to access
the preset stations. See “Storing
Radio Station Presets” under,
Overview on page 7‑4.
5(Phone): SeeOnStar Overview
on page 14‑1 (if equipped) and
Bluetooth on page 7‑103 (if
equipped) for more information.
e(Sound): Press to access the
Sound menu to adjust the treble,
midrange, bass, fade, balance, and
Digital Signal Processing (DSP).
y/z(Scan Up/Down): Press to
scan the tracks/chapters up or down
on a disc.
y/©or¨/z(Seek/Scan)
(Previous/Next): Press the up or
down arrows to go to the next or
previous station. Press and hold
either arrow for more than
two seconds. The radio goes to a
station, plays for a few seconds,
then goes to the next station.

Black plate (63,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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Infotainment System 7-63
NAV (Navigation):Press to view
the vehicle's current position on the
map screen. Each press of this
button cycles through Full Map and
the tab that displays the current
audio source (AM, FM, XM (if
equipped), CD, etc.). Full Map
displays the screen in full map view.
Selecting the audio tab splits the
screen between the map screen and
the current audio source
screen menu.
RPT (Repeat): Press to repeat the
last voice guidance prompt.
DEST (Destination): Press to
access the Destination Entry
screen. From this screen, you can
select from several options to plan a
route by entering destination points.
CONFIG (Configure): Press to
adjust several of the system's
features and preferences.Touch-Sensitive Screen
Buttons
Touch-sensitive screen buttons are
located on the screen. When a
screen button has been selected, a
beep sounds. Screen buttons are
highlighted when a feature is
available.
Alpha-Numeric Keyboard
Letters of the alphabet, symbols,
punctuation, and numbers, when
available, displays on the navigation
screen as an alpha or numeric
keyboard. The alpha keyboard
displays when the system requires
entry of a city or street name.
All characters are touch-sensitive
screen buttons. Press a character to
select it.
A-Y (Accent Alphabet): Select to
enter letters with accent symbols.
This button may toggle to A-Z. A-Z (Alphabet):
Select to enter
letters from the alphabet. This
button may toggle to A-Y.
0-9 (Numbers): Select to enter
numbers.
U(Space): Select to enter a
space between characters or the
words of a name.
Backspace: Select if an incorrect
character has been entered.
To make name entries easier, the
system only highlights the
characters that can follow the last
one entered. For example, if a Z is
entered, a T may not be available
for selection.
If a name does not display after
entry, it may need to be entered
differently or the map DVD disc may
not contain that information. See
Maps on page 7‑64 for more
information.

Black plate (87,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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Infotainment System 7-87
4. A list of all the address bookentries will display. Press and
hold Clear All.
5. A confirmation pop-up will display. Press OK to delete;
press Cancel to cancel the
operation.
Map Database InformationUse the Map Database Information/
Remove Map Data screen button to
view the coverage areas of the map
database or to replace the map
database.
1. Press the Map Database Information/Remove Map Data
screen button to display the Map
Coverage Area screen.
2. Press the Remove Map Data screen button to remove the
map data. A screen showing,
“The Map can now be safely
removed” displays.
3. Press the confirmation screen button to safely remove the
map data.
If the map data is not removed, the
map database will not be available
for that ignition cycle. Map database
functionality can be restored by
cycling the ignition. Off-Road Mode
To turn the Off-road mode on or off:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Off-Road mode. The
button will be highlighted when
the feature is on.
When the off-road mode is turned
on, the navigation system will show
the path being traveled by the
vehicle when not on a marked road.
This path will be a simulation since
the map database coverage will not
have these roads on the DVD. This
path will be stored in the navigation
system's memory, see “Previous
Destination” underDestination on
page 7‑70 for more information.
See Defensive Driving on page 9‑3
for more information about off-road
driving.

Black plate (98,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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7-98 Infotainment System
.Surface streets run parallel to a
freeway.
.Vehicle has just been transferred
by a vehicle carrier or a ferry.
.Current position calibration is set
incorrectly.
.Vehicle is traveling at high
speed.
.Vehicle changes directions more
than once, or when the vehicle is
turning on a turn table in a
parking lot.
.Vehicle is entering and/or exiting
a parking lot or a garage.
.GPS signal is not received.
.Roof carrier is installed on the
vehicle.
.Vehicle is being driven with tire
chains.
.Tires are replaced.
.Tire pressure for the tires is
incorrect.
.Tires are worn.
.First time the map DVD is
inserted.
.Battery is disconnected for
several days.
.Vehicle is driving in heavy traffic
where driving is at low speeds,
and the vehicle is stopped and
started repeatedly.
See your dealer if other problems
occur.
Problems with Route
Guidance
Inappropriate route guidance may
occur under one or more of the
following conditions:
.You have not turned onto the
road indicated.
.Route guidance may not be
available when using automatic
rerouting for the next right or
left turn.
.The route may not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places may be
announced occasionally.
.It may take a long time to
operate automatic rerouting
during high-speed driving.
.Automatic rerouting may display
a route returning to the set
stopover if you are heading for a
destination without passing
through a set stopover.
.The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
.Some routes may not be
searched.
.The route to the destination may
not be shown if there are new
roads, if roads have recently
changed, or if certain roads are
not listed on the map DVD. See
Database Coverage
Explanations on page 7‑100

Black plate (99,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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Infotainment System 7-99
To recalibrate the vehicle's position
on the map, see your dealer.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer for
assistance.
Map Data Updates
The navigation map database is
stored on a compact flash card. It is
usable only in this type of navigation
system, and will not function in other
electronic devices.
The map in the vehicle was installed
by the factory and is the most
up-to-date information available as
the vehicle was produced. This map
may have to be updated
periodically, provided that the map
information has changed. See your
dealer for service.
Ordering Map Data Updates
The map database in the vehicle is
the most up-to-date information
available when the vehicle was
produced. The map database is
updated periodically, provided that
the map information has changed.
United States and Canada
For any questions about the system
or the update process, contact the
GM Nav Disc Center toll-free phone
number, 1-877-NAV-DISC
(1-877-628-3472) or go to the
center's website,
www.gmnavdisc.com. For any
updates or replacements, call the
GM Nav Disc Center or order the
new database online. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date map
database for the vehicle is sent. See
“Vehicle Identification Number
(VIN)”in the index of the vehicle
owner manual for more information. Mexico
For any questions about the
operation of the navigation system
or the update process, contact
General Motors of Mexico,
Customer Care Center Cadillac
toll-free phone number,
01-800-466-0805 or write to
[email protected]. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date
DVD map disc for the vehicle is
sent. See
“Vehicle Identification
Number (VIN)” in the Index of the
vehicle owner manual for more
information.
After receiving the updated map
database, see your dealer for
replacement.