sat nav CADILLAC ESCALADE 2014 Owner's Manual

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-2
Theft-Deterrent Feature . . . . . . . 7-3
Overview . . . . . . . . . . . . . . . . . . . . . . 7-4
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-9
Satellite Radio . . . . . . . . . . . . . . . 7-15
Radio Reception . . . . . . . . . . . . . 7-16
Rear Side WindowAntenna . . . . . . . . . . . . . . . . . . . . 7-17
Satellite Radio Antenna . . . . . . 7-18
Audio Players
CD/DVD Player . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
Auxiliary Devices . . . . . . . . . . . . 7-29
Rear Seat Infotainment
Rear Seat Entertainment (RSE) System
(Headrest DVD) . . . . . . . . . . . . 7-30
Rear Seat Entertainment (RSE) System
(Overhead) . . . . . . . . . . . . . . . . . 7-49
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . 7-59
Navigation
Using the NavigationSystem . . . . . . . . . . . . . . . . . . . . . 7-61
Maps . . . . . . . . . . . . . . . . . . . . . . . . 7-62 Navigation Symbols . . . . . . . . . 7-64
Destination . . . . . . . . . . . . . . . . . . 7-69
Configure Menu . . . . . . . . . . . . . 7-82
Global Positioning
System (GPS) . . . . . . . . . . . . . . 7-94
Vehicle Positioning . . . . . . . . . . 7-95
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . 7-96
If the System Needs Service . . . . . . . . . . . . . . . . . . . . . 7-96
Map Data Updates . . . . . . . . . . . 7-97
Database Coverage Explanations . . . . . . . . . . . . . . . 7-97
Voice Recognition
Voice Recognition . . . . . . . . . . . 7-98
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . 7-100

Black plate (14,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-14 Infotainment System
information displayed or to limit
features while driving, number of
preset pages, XM (if equipped)
categories, and Bose AudioPilot
®.
Limit Features While Driving
Press the Limit Features While
Driving screen button to turn on and
off the ability to limit functions while
driving. When this screen button is
highlighted, the following functions
are limited while driving:
.Music Navigator Scrolling
.Radio Category Scrolling
.Navigation Menu Scrolling and
some functions
Number of Preset Pages
Press the Number of Preset Pages
screen button to change the number
of preset pages, 1 through 6. Each
preset page can contain five preset
stations. Press the desired
numbered screen button. Bose AudioPilot
AudioPilot:
The Bose AudioPilot
noise compensation technology.
To use AudioPilot
®:
1. Press CONFIG to enter the menu screen, then press
CONFIG repeatedly until Radio
is selected or press the Radio
screen button
2. Press Automatic Volume Control to access the AudioPilot menu.
3. Press ON.
To turn it off, press OFF. When on,
AudioPilot continuously adjusts the
audio system equalization, to
compensate for background noise,
so that the music sound is
consistent at the set volume level.
This feature is most effective at
lower volume settings where
background noise can affect how
well the music being played is heard
through the vehicle's audio system.
At higher volume settings, where
the music is much louder than the
background noise, there may be little or no adjustments by
AudioPilot. For more information on
AudioPilot, visit www.bose.com/
audiopilot.
Remove/Add XM Categories (US
and Canada)
Press the Remove/Add XM
Categories screen button to remove
or add XM categories when
selecting XM categories from the
category list screen. The list of XM
categories appear on the screen.
Use the arrow screen buttons to
scroll through the list. The
categories to remove are highlighted
and the categories to add are dark
in color. Press the category to be
added or removed. Press the
Restore All Categories screen
button to add all categories that
have been removed.

Black plate (18,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-18 Infotainment System
Satellite Radio Antenna
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system (if
equipped) may be affected if the
sunroof is open.
Audio Players
CD/DVD Player
The player can be used for CD,
MP3, and as a DVD video player.
Read this section for more
information about DVD video.
When playing an audio CD the rear
seat operator can power on the
RSE video screen and use the
remote control to navigate through
the tracks on the CD.
CD Player
While playing a CD, the navigation
system is available.
When you insert a CD, the CD tab
displays. If a DSP setting is
selected for the CD, it activates
each time you play a CD.If the ignition or radio is turned off
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source.
As each new track starts to play, the
track number displays.
If an error appears on the display,
see
“CD/DVD Messages” in this
section.
If viewing a map screen, press the
CD screen button. The display splits
between the audio screen and the
map screen. If you do not want to
view a split screen or you are not on
a map screen, press AUDIO then
press AUDIO again, repeatedly until
CD is selected or press the CD
screen button.
Z(Eject): To eject a disc:
1. Press
Z.
2. The system displays “Ejecting Disc.”

Black plate (41,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-41
3. Press the ENTER button, usethe left or right navigation arrows
to adjust the following:
Sharpness: Adjust to soften or
sharpen the picture. Use the right or
left navigation arrows to choose
from Low, Med, or High.
Brightness: Adjust to brighten or
darken the picture. Use the right or
left navigation arrows to choose
from −20 to +20.
Contrast: Adjust to increase or
decrease the picture contrast. Use
the right or left navigation arrows to
choose from −16 to +16.
Hue: Adjust to increase or
decrease the color hue. Use the
right or left navigation arrows to
choose from −9 to +9.
Saturation: Adjust to increase or
decrease color intensity. Use the
right or left navigation arrows to
choose from −9 to +9 Preference Setup Menu
To set the audio playback language:
1. Press the SETUP button on the
remote control.
2. Use the left/right and down navigation arrows on the remote
control to select the Audio
sub-menu under the
Preference Page.
To turn the Subtitles on or off:
1. Press the SETUP button on the remote control.
2. Use the left/right and down navigation arrows on the remote
control to select the Subtitle
sub-menu under the Preference
Page and use the left or right
navigation arrows to choose On
or Off. Press the left navigation
arrow to go back to the
previous menu.
To set the disc menu language:
1. Press the SETUP button on the remote control. 2. Use the left/right and down
navigation arrows on the remote
control to select the Disc
sub-menu under the Preference
Page and use the left or right
navigation arrows to select the
language. Press the left
navigation arrow to go back to
the previous menu.
To setup the Parental Control:
1. Press the SETUP button on the remote control.
2. Use the left/right and down navigation arrows on the remote
control to select the Parental
sub-menu under the
Preference Page.
3. Press the SETUP button, and use the right and up/down
navigation arrows to select any
one of the available Rating
settings from the display menu.
The Rating settings are:
.Kid SAFE (Children)
.G

Black plate (86,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-86 Infotainment System
When the off-road mode is turned
on, the navigation system will show
the path being traveled by the
vehicle when not on a marked road.
This path will be a simulation since
the map database coverage will not
have these roads on the DVD. This
path will be stored in the navigation
system's memory, see“Previous
Destination” underDestination on
page 7-69 for more information.
See Defensive Driving on page 9-3
for more information about off-road
driving.
Traffic Options (US and
Canada)
Read the following Options
descriptions to understand how the
XM NavTraffic™ operates.
XM NavTraffic (USA and
Canada)
Vehicles with the navigation system
have an XM NavTraffic receiver. XM
NavTraffic is a subscription service
provided via XM Satellite Radio. XM
NavTraffic provides real-time traffic information fully integrated to the
navigation system to display current
traffic conditions for a driver
’s
chosen route. XM NavTraffic allows
drivers to make the most informed,
timesaving routing decisions.
If the Traffic screen button is
pressed or if an attempt is made to
turn on the traffic display in the
Navigation Setup Menu without a
subscription, a Caution screen
displays indicating that XM traffic is
not activated.
Three types of traffic information for
major roadways are displayed on
the navigation system:
.Unscheduled traffic incident
data, such as accidents and
disabled vehicles
.Scheduled traffic incident data,
such as road construction and
road closures
.Traffic flow information (rate of
speed data)
Traffic information is delivered to the
vehicle by the XM Radio satellites.
XM NavTraffic makes it possible for
the navigation system to provide
continuously updated traffic
information personalized for a
driver ’s needs.
XM NavTraffic currently broadcasts
the traffic information for many
markets nationally, and the service
may be available in more cities in
the future. Visit
www.xmnavtraffic.com for more
details on local coverage.

Black plate (94,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
7-94 Infotainment System
Night:Press to make the map
background darker.
Day: Press to make the map
background brighter.
Rear Vision Camera (If Equipped)
Rear Camera Options: Press to
display options available.
The available options are:
Video: Press to turn on or off.
Symbols: Press to turn on or off.
Guiding Lines: Press to turn on
or off. For more information about the Rear
Vision Camera, see
Rear Vision
Camera (RVC) on page 9-45 in the
vehicle owner manual.
Rear Display(s)
Press the Rear Display(s) screen
button to allow the choice of
sources for rear display between
front disc, rear aux, or usb,
if connected.
Setting the Clock
The navigation system time and the
analog clock operate independently.
Changing the time through the navigation system does not change
the time on the analog clock. See
Clock on page 5-6
to change the
analog clock time.
Press CONFIG to enter the
configure menu options, then press
CONFIG repeatedly until the time is
selected or press the time screen
button.
Hours: Press−or + to decrease or
increase the hours.
Minutes: Press−or + to decrease
or increase the minutes.
12/24 Format: Select the 12
screen button for standard time;
select the 24 screen button for
military time.
Global Positioning
System (GPS)
The navigation system determines
the position of the vehicle by using
satellite signals, various vehicle
signals, and map data.

Black plate (95,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-95
At times, other interferences such
as the satellite condition, road
configuration, the condition of the
vehicle and/or other circumstances
can interfere with the navigation
system's ability to determine the
accurate position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
the GPS Satellites of the United
States Department of Defense.
When the vehicle is not receiving
signals from the satellites, a symbol
appears on the map screen. Refer
toGlobal Positioning System (GPS)
on page 7-94.
This system may not be available or
interferences may occur if any of the
following are true:
.Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel.
.Objects are located on the front
dash of the vehicle.
.Satellites are being repaired or
improved.
.After-market glass tinting has
been applied to the vehicle's
windshield.
Notice: Do not apply after-market
glass tinting to the vehicle's
windows. Glass tinting interferes
with the system's ability to
receive GPS signals and causes
the system to malfunction. The
window might have to be
replaced to correct the problem.
This would not be covered by the
warranty.
For more information if the GPS is
not functioning properly, see Vehicle
Positioning on page 7-95 and
Problems with Route Guidance on
page 7-96.
Vehicle Positioning
At times, the position of the vehicle
on the map may be inaccurate due
to one or more of the following
reasons:
.Road system has changed.
.Vehicle is driving on slippery
road surfaces such as in sand,
gravel, and/or snow.
.Vehicle is traveling on winding
roads.
.Vehicle is on a long
straight road.
.Vehicle is approaching a tall
building or a large vehicle.
.Surface streets run parallel to a
freeway.
.Vehicle has just been transferred
by a vehicle carrier or a ferry.
.Current position calibration is set
incorrectly.
.Vehicle is traveling at high
speed.
.Vehicle changes directions more
than once, or when the vehicle is
turning on a turn table in a
parking lot.
.Vehicle is entering and/or exiting
a parking lot or a garage.
.GPS signal is not received.

Black plate (99,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Infotainment System 7-99
Voice Recognition Commands
The following list shows all of the
voice commands available for the
navigation system with a brief
description of each. The commands
are listed with the optional words in
brackets. To use the voice
commands, refer to the instructions
listed previously.
Voice Tag Commands
The following are voice tag
commands that can be accessed by
clearly stating the commands
exactly as they are written. There
are up to 40 voice tag entries for
destinations.
Navigation go to [destination],
navigation select:These
commands instruct the system to
select a destination saved under the
voice tag you have stored. The
system prompts for a destination
name then waits for you to state
the name. If not currently driving on a route,
the system automatically creates the
voice tag destination as the final
destination. If driving on a route, the
system automatically creates the
voice tag destination as a stopover.
Up to three stopovers can be
created.
Storing Voice Tags
From the address book entry
information page, press the Add
Voice tag screen button. The
system responds
“Name Please?”
and you will have four seconds to
record a name. The system asks for
confirmation of the name before
saving it as a voice tag.
Navigation Help
This command instructs the system
to assist with navigation commands.
Display Commands
Use the following display commands
to set the display mode.
Display [set] day [mode]: Sets the
display to daytime mode. Display [set] night [mode]:
Sets
the display to night mode.
Display [set] auto [mode]: Sets
the display to automatic mode. The
system changes between day and
night mode automatically.
System help: Instructs the system
to assist with display commands.
Radio Commands
The following are radio commands
that can be accessed by clearly
stating the commands exactly as
they are written.
Radio [band] [select] AM, radio
[band] [select] FM, radio [band]
[select] XM (if equipped), radio
[band] [select] satellite (if
equipped): Instructs the system to
go to either the AM, FM, or XM (if
equipped).
Radio [select] (frequency) AM,
radio [select] (frequency) FM:
Instructs the system to go to a
specific frequency on either AM
or FM.

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
9-2 Driving and Operating
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-53
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-53
Trailer Towing . . . . . . . . . . . . . . . . 9-56
Towing Equipment . . . . . . . . . . . 9-60
Trailer Sway
Control (TSC) . . . . . . . . . . . . . . 9-65
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-65
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-6081529) - 2014 - CRC 1st Edition - 4/23/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Service . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Navigation System . . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.