maintenance schedule CADILLAC ESCALADE 2018 User Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
286 VEHICLE CARE
Warning (Continued)
service immediately. Visually
inspect the gas struts for signs of
wear, cracks, or other damage
periodically. Check to make sure the
hood/trunk/liftgate is held open
with enough force. If struts are
failing to hold the hood/trunk/
liftgate, do not operate. Have the
vehicle serviced.
Caution
Do not apply tape or hang any
objects from gas struts. Also do not
push down or pull on gas struts.
This may cause damage to the
vehicle.
See Maintenance Schedule 0347.
Hood
Trunk
Liftgate

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
312 VEHICLE CARE
Tire Inspection
We recommend that the tires,
including the spare tire, if the
vehicle has one, be inspected for
signs of wear or damage at least
once a month.
Replace the tire if:
.The indicators at three or more
places around the tire can
be seen.
.There is cord or fabric showing
through the tire's rubber.
.The tread or sidewall is
cracked, cut, or snagged deep
enough to show cord or fabric.
.The tire has a bump, bulge,
or split.
.The tire has a puncture, cut,
or other damage that cannot
be repaired well because of the
size or location of the damage.
Tire Rotation
Tires should be rotated every
12 000 km (7,500 mi). See
Maintenance Schedule0347.
Tires are rotated to achieve a
uniform wear for all tires. The first
rotation is the most important.
Anytime unusual wear is noticed,
rotate the tires as soon as
possible, check for proper tire
inflation pressure, and check for
damaged tires or wheels. If the
unusual wear continues after the
rotation, check the wheel
alignment.
See When It Is Time for New Tires
0 313 and Wheel Replacement
0 317.
Use this rotation pattern when
rotating the tires.
Do not include the spare tire in
the tire rotation.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and Loading
Information label after the tires
have been rotated.
See Tire Pressure 0305 and Vehicle
Load Limits 0193.
Reset the Tire Pressure Monitor
System. See Tire Pressure Monitor
Operation 0308.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
SERVICE AND MAINTENANCE 345
Service and
Maintenance
General Information
General Information . . . . . . . . . . . . . 345
Cadillac Premium Care
Maintenance
Cadillac Premium CareMaintenance . . . . . . . . . . . . . . . . . . . . 347
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . 347
Special Application Services
Special Application Services . . . . . 352
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . . . . . . 352
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 355
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Maintenance Records
Maintenance Records . . . . . . . . . . . . 357
General Information
Your vehicle is an important
investment. This section describes the
required maintenance for the vehicle.
Follow this schedule to help protect
against major repair expenses
resulting from neglect or inadequate
maintenance. It may also help to
maintain the value of the vehicle if it
is sold. It is the responsibility of the
owner to have all required
maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online scheduling
to assist with service needs.
Your dealer recognizes the importance
of providing competitively priced
maintenance and repair services. With
trained technicians, the dealer is the
place for routine maintenance such as
oil changes and tire rotations and

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
346 SERVICE AND MAINTENANCE
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered by
the vehicle warranty. Maintenance
intervals, checks, inspections,
recommended fluids, and lubricants
are important to keep the vehicle in
good working condition.
Do not have chemical flushes that
are not approved by GM performed
on the vehicle. The use of flushes,
solvents, cleaners, or lubricants that
are not approved by GM could
damage the vehicle, requiring
expensive repairs that are not
covered by the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi. Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.
Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0193.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Fuel 0248.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather
. Mainly driven in hilly or
mountainous terrain .
Frequently towing a trailer
. Used for high speed or competitive
driving
. Used for taxi, police, or delivery
service
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0265.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
SERVICE AND MAINTENANCE 347
Cadillac Premium Care
Maintenance
This vehicle comes with Cadillac
Premium Care Maintenance. It is a
maintenance program that covers
select services, when scheduled in
accordance with the owner’s manual,
including:
.Oil changes based on the vehicle's
oil life monitor system.
. Tire rotation every 12 000 km
(7,500 mi).
. Passenger compartment air filter
replacement.
. Multi-point vehicle inspection
(MPVI) performed by a qualified
technician.
Cadillac requires that all Cadillac
Premium Care Maintenance services
be performed by a Cadillac authorized
service dealer.
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
. Check the engine oil level. See
Engine Oil 0268.
Once a Month
. Check the tire inflation pressures.
See Tire Pressure 0305.
. Inspect the tires for wear. See Tire
Inspection 0312.
. Check the windshield washer fluid
level. See Washer Fluid 0278.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System
0270.
Power Take Off (PTO) and
Extended Idle Use
When the vehicle is used with the
PTO equipment or used in a way that
requires extended idle time, one hour
of use shall be deemed the same as
53 km (33 mi). See Driver Information
Center (DIC) 0145 for hourmeter.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0312.
. Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system.
See Engine Oil 0268 and Engine Oil
Life System 0270.
. Check engine coolant level. See
Cooling System 0273.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
SERVICE AND MAINTENANCE 349
Maintenance Schedule
Additional Required Services -
Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check
engine oil level and oil life percentage. Change
engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Change transfer case fluid, if equipped with 4WD. (4)@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Footnotes—Maintenance Schedule
Additional Required Services -
Normal
(1) Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high
dust levels, or environmental allergens. Passenger compartment air
filter replacement may also be needed
if there is reduced airf low, window
fogging, or odors. Your GM dealer can
help determine when to replace the
filter.
(2)
Visually check all fuel and vapor
lines and hoses for proper attachment,
connection, routing, and condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
SERVICE AND MAINTENANCE 351
Maintenance Schedule
Additional Required Services -
Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check
engine oil level and oil life percentage. Change
engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Change automatic transmission fluid and filter.@@@
Change transfer case fluid, if equipped with 4WD. (4)@@@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Footnotes—Maintenance Schedule
Additional Required Services -
Severe
(1) Or every two years, whichever
comes first. More frequent passenger
compartment air filter replacement
may be needed if driving in areas with
heavy traffic, poor air quality, high dust levels, or environmental
allergens. Passenger compartment air
filter replacement may also be needed
if there is reduced airf low, window
fogging, or odors. Your GM dealer can
help determine when to replace the
filter.
(2)
Visually check all fuel and vapor
lines and hoses for proper attachment,
connection, routing, and condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
SERVICE AND MAINTENANCE 357
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of
services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Maintenance Stamp Services Performed

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
CUSTOMER INFORMATION 365
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones (TTYs),
Cadillac has TTY equipment available
at its Customer Assistance Center. Any
TTY user can communicate with
Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows interaction with Cadillac and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View printable dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 358.
H:View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F: Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
cadillacowner.ca
Visit the Cadillac Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and warranty
information.
. Retrieve favorite articles, quizzes,
tips, and multimedia galleries
organized into the Featured
Articles and Auto Care Sections.
. Download owner’s manuals.
. Find Cadillac-recommended
maintenance services.
GM Mobility
Reimbursement Program

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
CUSTOMER INFORMATION 371
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the engines,
transmission, axle, suspension, brakes,
electrical, steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner’s Manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio,
Owner’s Manual, and Warranty
Manual.
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