Unlock CADILLAC ESCALADE 2018 Owner's Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
INSTRUMENTS AND CONTROLS 153
Rear Seat Reminder
This allows for a chime and a message
when the rear door has been opened
before or during operation of the
vehicle.
Select Off or On.
Language
Select Language, then select from the
available language(s).
The selected language will display on
the system, and voice recognition will
reflect the selected language.
Video Voice-Over
When activated, the RSI will read
aloud menu titles, menu listings,
pop-ups, alerts, and file titles from
audio and video media.
Select Off or On.
Valet Mode
This will lock the infotainment system
and steering wheel controls. It may
also limit access to vehicle storage
locations, if equipped.To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch LOCK or UNLOCK to lock or
unlock the system. Touch Back to go
back to the previous menu.
Teen Driver
See “Teen Driver” under“Settings ”in
the infotainment manual.
Radio
Select to display the Radio menu and
the following may display:
. Manage Favorites
. Number of Favorites Shown
. Audible Touch Feedback
. Bose AudioPilot
. Auto Volume
. Maximum Startup Volume
. Audio Cue Volume Manage Favorites
This allows favorites to be edited. See
“Manage Favorites
”in “Settings” under
“Radio ”in the infotainment manual.
Number of Favorites Shown
Touch to set the number of favorites
to display.
Select the desired number or select
Auto and the infotainment system will
automatically adjust the number of
favorites shown.
Audible Touch Feedback
This allows Audible Touch Feedback
to be turned on or off.
Select Off or On.
Bose AudioPilot
This allows Bose AudioPilot to be
turned on or off.
Select Off or On.
Auto Volume
This feature adjusts the volume based
on vehicle speed and ambient noise.
Select Off, Low, Medium-Low,
Medium, Medium-High, or High.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
154 INSTRUMENTS AND CONTROLS
Maximum Startup Volume
This feature sets the maximum
startup volume. If the vehicle is
started and the volume is greater than
this level, the volume is adjusted to
this level. To set the maximum
startup volume, touch + or−to
increase or decrease.
Audio Cue Volume
This feature sets the volume of audio
files played at system startup and
shutdown.
Select On, then touch + or −to
increase or decrease the volume.
Vehicle
Select and the following may display:
. Climate and Air Quality
. Collision/Detection Systems
. Comfort and Convenience
. Lighting
. Power Door Locks
. Remote Lock, Unlock, Start
Climate and Air Quality
Select and the following may display:
.
Auto Fan Speed
. Auto Cooled Seats
. Auto Heated Seats
. Auto Defog
. Auto Rear Defog
Auto Fan Speed
This feature will set the auto fan
speed.
Select Low, Medium, or High.
Auto Cooled Seats
When enabled, this feature will
automatically activate the cooled seats
at the level required by the interior
temperature. See Heated and Cooled
Front Seats 067.
Select Off or On.
Auto Heated Seats
When the vehicle is on, this feature
will automatically activate the heated
seats at the level required by the
vehicle's interior temperature. See
Heated and Cooled Front Seats 067. Select Off or On.
Auto Defog
When set to On, the auto defog comes
on when the climate control sensor
detects high interior humidity. Air will
be directed to the windshield.
Select Off or On.
Auto Rear Defog
If equipped, this feature will
automatically turn on the rear window
defogger when the vehicle is first
started in cold weather and turn off
when the vehicle is warmed.
Select Off or On.
Collision/Detection Systems
Select the Collision/Detection Systems
menu and the following may display:
.
Alert Type
. Forward Collision System
. Rear Cross Traffic Alert
. Adaptive Cruise Go Notifier
. Park Assist
. Lane Change Alert

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
156 INSTRUMENTS AND CONTROLS
Chime Volume
This allows the selection of the chime
volume level.
Touch + or−to adjust the volume.
Hands Free Liftgate Control
The liftgate may be operated with a
kicking motion under the rear bumper.
See Liftgate 041.
Select Off, On-Open and Close,
or On-Open Only.
Reverse Tilt Mirror
When on, the driver and/or passenger
mirrors will tilt downward when the
vehicle is shifted to R (Reverse) to
improve visibility of the ground near
the rear wheels. See Reverse Tilt
Mirrors 051.
Select Off, On - Driver and Passenger,
On - Driver, or On - Passenger.
Auto Mirror Folding
When on, the outside mirrors will
automatically fold or unfold when the
Remote Keyless Entry (RKE)
transmitter
QorKbutton is pressed
and held. See Folding Mirrors 050. Select Off or On.
Auto Wipe in Reverse Gear
When on and the front wiper is on,
the rear wiper will automatically
activate when the vehicle is shifted to
R (Reverse).
Select Off or On.
Lighting
Select the Lighting menu and the
following may display:
.
Vehicle Locator Lights
. Exit Lighting
Vehicle Locator Lights
This feature will flash the exterior
lamps and allows some of the exterior
lamps and most of the interior lamps
to turn on briefly when
Kon the
Remote Keyless Entry (RKE)
transmitter is pressed to locate the
vehicle.
Select On or Off. Exit Lighting
This allows the selection of how long
the exterior lamps stay on when
leaving the vehicle when it is dark
outside.
Select Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
Power Door Locks
Select Power Door Locks and the
following may display:
.
Unlocked Door Anti-Lockout
. Auto Door Unlock
. Delayed Door Lock
Unlocked Door Anti-Lockout
When on, this feature will keep the
driver door from locking when the
vehicle is off, the driver door is open,
and locking is requested. All the doors
will lock and only the driver door will
unlock. See Lockout Protection 040.
If Off is selected, the Delayed Door
Lock menu will be available.
Select Off or On.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
INSTRUMENTS AND CONTROLS 157
Auto Door Unlock
This allows selection of which of the
doors will automatically unlock when
the vehicle is shifted into P (Park).
Select Off, All Doors, or Driver Door.
Delayed Door Lock
When on, this feature will delay the
locking of the doors. To override the
delay, press the power door lock
switch on the door.
Select Off or On.
Remote Lock, Unlock, Start
Select Remote Lock, Unlock, Start and
the following may display:
.Remote Unlock Light Feedback
. Remote Lock Feedback
. Remote Door Unlock
. Remote Start Auto Cool Seats
. Remote Start Auto Heat Seats
. Remote Window Operation
. Passive Door Unlock
. Passive Door Lock
. Remote Left in Vehicle Alert Remote Unlock Light Feedback
When on, the exterior lamps will flash
when unlocking the vehicle with the
RKE transmitter.
Select Off or Flash Lights.
Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the
vehicle with the RKE transmitter.
Select Off, Lights and Horn, Lights
Only, or Horn Only.
Remote Door Unlock
This allows selection of which doors
will unlock when pressing
Kon the
RKE transmitter.
Select All Doors or Driver Door.
Remote Start Auto Cool Seats
If equipped and turned on, this
feature will turn the cooled seats on
when using remote start on
warm days.
Select Off or On. Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn the heated seats on
when using remote start on cold days.
Select Off or On.
Remote Window Operation
This allows the windows to be opened
when pressing
Kon the RKE
transmitter. See Remote Keyless Entry
(RKE) System Operation 029.
Select Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
Select All Doors or Driver Door.
Passive Door Lock
This allows passive locking to be
turned on or off and selects feedback.
See Remote Keyless Entry (RKE) System
Operation 029.
Select Off, On with Horn Chirp, or On.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
178 CLIMATE CONTROLS
Rear Climate Control
System
If equipped, the rear climate control
system is on the rear of the center
console. The settings can be adjusted
with the rear climate controls and the
rear climate display.
Rear Climate Controls
1. Heated Rear Seats
2. AUTO (Automatic Operation)
3. Temperature Control
4. Fan Control
5.
O(On/Off) 6. Air Delivery Mode Control
Rear Climate Display
1. Outside Temperature Display
2. Rear Climate Temperature Control
3. Fan Control
4. SYNC (Synchronized Temperatures)
5. REAR
O(On/Off)
6. Rear AUTO (Automatic Operation)
7. Front (Front Climate Control Touch Screen)
8. Rear Control Lockout 9. Air Delivery Mode Control
Rear : Touch Rear on the front
climate control display to open the
rear climate control screen. The rear
climate control settings can now be
adjusted from the front
passenger area.
O: PressOor REAROto turn the
rear climate control system on or off.
If the rear climate control system is
turned off using REAR
Oon the rear
climate display, the
Obutton and the
temperature or air delivery mode
buttons on the rear climate controls
must be pressed within five seconds
to turn it back on.
SYNC : Touch SYNC on the rear
climate display to match the rear
climate control temperature to the
front climate control driver
temperature. The SYNC button will be
lit. Press the temperature, MODE,
or AUTO button twice to unlink the
set driver and rear temperatures. The
SYNC button turns off.
Rear Control Lockout : Touch Rear
Control Lockout on the rear climate
display to lock or unlock control of

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
334 VEHICLE CARE
To dinghy tow:1. Position the vehicle being towed behind the tow vehicle, facing
forward and on a level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
For vehicles with Electric Parking
Brakes (EPB), the EPB cannot be
applied and the tires must be
chocked.
4. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0211. Check that the
vehicle is in N (Neutral) by
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be no
movement of the vehicle while
shifting.
5. Shift the transmission into D (Drive). Turn the engine off.Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage to
the vehicle.
6. Disconnect the negative battery cable at the battery and secure
the nut and bolt. Cover the
negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
7. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur.
8. Move the steering wheel to make sure the steering column is
unlocked. 9. With a foot on the brake pedal,
release the parking brake.
10. If equipped with Keyless Access, keep the RKE transmitter outside
of the vehicle, and manually lock
the doors. Access the vehicle as
if it has a dead RKE transmitter
battery, by using the key in the
door lock.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to P (Park).
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition to ON/RUN with the engine off. Shift the
transfer case out of N (Neutral)
to 2
m. See “Shifting out of
N (Neutral)” underFour-Wheel
Drive 0211. See your dealer if
the transfer case cannot be
shifted out of N (Neutral).

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
344 VEHICLE CARE
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they might
not be able to provide adequate
protection. Clean and rinse seat belt
webbing only with mild soap and
lukewarm water. Allow the webbing
to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is
not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration and/
or increased stopping distance
which can cause a crash and injury.
Make sure the floor mat does not
interfere with the pedals.Use the following guidelines for
proper floor mat usage:
.
The original equipment floor mats
were designed for your vehicle.
If the floor mats need replacing, it
is recommended that GM certified
floor mats be purchased. Non-GM
floor mats may not fit properly
and may interfere with the pedals.
Always check that the floor mats
do not interfere with the pedals.
. Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
. Use the floor mat with the correct
side up. Do not turn it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on the
driver side.
. Do not place one floor mat on top
of another.
Removing and Replacing the
Floor Mats
Pull up on the rear of the floor mat to
unlock each retainer and remove.
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snapping into position.
Make sure the floor mat is properly
secured in place.
Verify the floor mat does not interfere
with the pedals.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
366 CUSTOMER INFORMATION
This program is available to qualified
applicants for cost reimbursement, up
to certain limits, of eligible
aftermarket adaptive equipment
required for the vehicle, such as hand
controls or a wheelchair/scooter lift
for the vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
380 ONSTAR
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance. .
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
For myCadillac mobile app
information and compatibility, see
www.my.cadillac.com.
An active OnStar service, compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
ONSTAR 383
may not work if the OnStar equipment
is not properly installed or it has not
been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0372.
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs. .
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.