flat tire CADILLAC ESCALADE 2018 Owner's Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
VEHICLE CARE 323
Removing the Flat Tire and
Installing the Spare Tire
1. Do a safety check beforeproceeding. See If a Tire Goes Flat
0 318 for more information.
2. If the vehicle has a center cap
that covers the wheel fasteners,
place the chisel end of the wheel
wrench in the slot on the wheel
and gently pry the cap out.
3. Use the wheel wrench to loosenall the wheel nuts. Turn the
wheel wrench counterclockwise
to loosen the wheel nuts. Do not
remove the wheel nuts yet.
Jacking Locations (Overall View)
4. Position the jack under the vehicle, as shown.
Left Front Shown, Right Front Similar
Front Tire Flat: If the flat tire is
on a front tire of the vehicle, use
the jack handle and only one
jack handle extension. Attach the
wheel wrench to the jack handle
extension. Attach the jack handle
to the jack. Position the jack on
the frame behind the flat tire
where the frame sections overlap.
Turn the wheel wrench clockwise
to raise the vehicle. Raise the
vehicle far enough off the ground
so there is enough room for the
spare tire to clear the ground.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
324 VEHICLE CARE
Rear Position
Rear Tire Flat: If the flat tire is
on a rear tire of the vehicle, use
the jack handle (2) and both jack
handle extensions (3). Attach the
wheel wrench (4) to the jack
handle extensions (3). Attach the
jack handle (2) to the jack (1).
Use the jacking pad (5) provided
on the rear axle. Turn the wheel
wrench (4) clockwise to raise the
vehicle. Raise the vehicle far
enough off the ground so there is
enough room for the spare tire to
clear the ground.
{Warning
Getting under a vehicle when it is
lifted on a jack is dangerous. If the
vehicle slips off the jack, you could
be badly injured or killed. Never get
under a vehicle when it is
supported only by a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can damage
the vehicle and even make the
vehicle fall. To help avoid personal
injury and vehicle damage, be sure
to fit the jack lift head into the
proper location before raising the
vehicle.5. Remove all of the wheel nuts.
6. Take off the flat tire.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
326 VEHICLE CARE
Caution (Continued)
brake repairs, evenly tighten the
wheel nuts in the proper sequence
and to the proper torque
specification. SeeCapacities and
Specifications 0359 for the wheel
nut torque specification.
When reinstalling the regular wheel
and tire, also reinstall the center cap,
if equipped. Line up the tab on the
center cap with the slot in the wheel.
The cap only goes in one way. Place
the cap on the wheel and press until it
snaps into place.
Storing a Flat or Spare Tire and
Tools
{Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or (Continued)
Warning (Continued)
collision, loose equipment could
strike someone. Store all these in
the proper place.
Caution
Storing an aluminum wheel with a
flat tire under your vehicle for an
extended period of time or with the
valve stem pointing up can damage
the wheel. Always stow the wheel
with the valve stem pointing down
and have the wheel/tire repaired as
soon as possible.
Caution
The tire hoist can be damaged if
there is no tension on the cable
when using it. To have the
necessary tension, the spare or road
tire and wheel assembly must be
installed on the tire hoist to use it. Store the tire under the rear of the
vehicle in the spare tire carrier. Refer
to the following graphics and
instructions:
1. Hoist Assembly
2. Hoist Shaft
3. Hoist Shaft Access
Cover/Hole
4. Jack Handle Extensions
5. Wheel Wrench
6. Spare Tire Lock
7. Hoist End of Extension Tool
8. Hoist Shaft Access Hole
9. Spare Tire (Valve Stem Pointed Down)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
328 VEHICLE CARE
2. Assemble the wheel blocks andjack together with the wing nut.
3. Position the jack and wheel blocks in the driver side trim
panel over the wheelhouse.
4. Turn the jack knob clockwise until the jack is secured tight in
the mounting bracket. Be sure to
position the holes in the base of
the jack onto the pin in the
mounting bracket.
5. Use the retaining bracket to fasten the tool bag on the stud
and turn the wing nut clockwise
to secure.
6. Close the trim panel door.
Full-Size Spare Tire
If this vehicle came with a full-size
spare tire, it was fully inflated when
new, however, it can lose air over
time. Check the inflation pressure
regularly.
See Tire Pressure 0305 and Vehicle
Load Limits 0193. For instructions on
how to remove, install, or store a
spare tire, see Tire Changing0320. If equipped with a temporary use
full-size spare tire, it is indicated on
the tire sidewall. See
Tire Sidewall
Labeling 0301. This spare tire should
not be driven on over 112 km/h
(70 mph), or 88 km/h (55 mph) when
pulling a trailer, at the proper
inflation pressure. Repair and replace
the road tire as soon as it is
convenient, and stow the spare tire for
future use.
Caution
If the vehicle has four-wheel drive
and a different size spare tire is
installed, do not drive in four-wheel
drive until the flat tire is repaired
and/or replaced. The vehicle could
be damaged and the repairs would
not be covered by the warranty.
Never use four-wheel drive when a
different size spare tire is installed
on the vehicle.
The vehicle may have a different size
spare tire than the road tires originally
installed on the vehicle. This spare tire
was developed for use on this vehicle, so it is all right to drive on it. If the
vehicle has four-wheel drive and a
different size spare tire is installed,
drive only in two-wheel drive.
After installing the spare tire on the
vehicle, stop as soon as possible and
check that the spare tire is correctly
inflated.
Have the damaged or flat road tire
repaired or replaced and installed
back onto the vehicle as soon as
possible so the spare tire will be
available in case it is needed again.
Do not mix tires and wheels of
different sizes, because they will not
fit. Keep your spare tire and its wheel
together. If the vehicle has a spare tire
that does not match the original road
tires and wheels in size and type, do
not include the spare in the tire
rotation.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
332 VEHICLE CARE
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to suspension
components. Use the proper straps
around the tires to secure the
vehicle.
Use only a flatbed tow truck for
towing a disabled vehicle. Never use a
sling type lift or damage will occur.
Use ramps to help reduce approach
angles if necessary. A towed vehicle
should have its drive wheels off the
ground.
Consult a professional towing service
if the disabled vehicle must be towed.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull
the vehicle onto a flatbed car carrier
from a flat road surface. Do not use
these attachment points to pull the
vehicle from snow, mud or sand.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
SERVICE AND MAINTENANCE 347
Cadillac Premium Care
Maintenance
This vehicle comes with Cadillac
Premium Care Maintenance. It is a
maintenance program that covers
select services, when scheduled in
accordance with the owner’s manual,
including:
.Oil changes based on the vehicle's
oil life monitor system.
. Tire rotation every 12 000 km
(7,500 mi).
. Passenger compartment air filter
replacement.
. Multi-point vehicle inspection
(MPVI) performed by a qualified
technician.
Cadillac requires that all Cadillac
Premium Care Maintenance services
be performed by a Cadillac authorized
service dealer.
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
. Check the engine oil level. See
Engine Oil 0268.
Once a Month
. Check the tire inflation pressures.
See Tire Pressure 0305.
. Inspect the tires for wear. See Tire
Inspection 0312.
. Check the windshield washer fluid
level. See Washer Fluid 0278.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System
0270.
Power Take Off (PTO) and
Extended Idle Use
When the vehicle is used with the
PTO equipment or used in a way that
requires extended idle time, one hour
of use shall be deemed the same as
53 km (33 mi). See Driver Information
Center (DIC) 0145 for hourmeter.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0312.
. Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system.
See Engine Oil 0268 and Engine Oil
Life System 0270.
. Check engine coolant level. See
Cooling System 0273.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
348 SERVICE AND MAINTENANCE
.Check windshield washer fluid
level. See Washer Fluid 0278.
. Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care 0337. Replace worn or
damaged wiper blades. See Wiper
Blade Replacement 0284.
. Check tire inflation pressures. See
Tire Pressure 0305.
. Inspect tire wear. See Tire
Inspection 0312.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter 0272.
. Inspect brake system. See Exterior
Care 0337.
. Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear.
See Exterior Care 0337.
. Lubricate the suspension and
steering components at least every
other oil change (if equipped with
grease fittings). .
Check restraint system
components. See Safety System
Check 083.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for loose
or damaged parts.
. Lubricate body components. See
Exterior Care 0337.
. Check starter switch. See Starter
Switch Check 0283.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift Lock
Control Function Check 0283.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check 0284.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed. .
Visually inspect gas strut for signs
of wear, cracks, or other damage.
Check the hold open ability of the
strut. If the hold open is low,
service the gas strut. See Gas
Strut(s) 0285.
. Inspect sunroof track and seal,
if equipped. See Sunroof056.
. Verify spare tire key lock operation
and lubricate as needed. See Tire
Changing 0320.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
354 SERVICE AND MAINTENANCE
leaking, blown seals, or damage,
and can advise when service is
needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel, and
can reduce the risk of tire failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the tread
or sidewall; or a bulge or split in
the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also provide
tire/wheel balancing services to
ensure smooth vehicle operation
at all speeds. Your dealer sells and
services name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and protect the vehicle’s interior and
exterior, see
Interior Care 0341 and
Exterior Care 0337.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver optimal
wear and performance.
. Signs that the alignment may need
to be adjusted include pulling,
improper vehicle handling,
or unusual tire wear.
. Your dealer has the required
equipment to ensure proper wheel
alignment.
Windshield
For safety, appearance, and the best
viewing, keep the windshield clean
and clear.
. Signs of damage include scratches,
cracks, and chips.
. Trained dealer technicians can
inspect the windshield and
recommend proper replacement if
needed. Wiper Blades
Wiper blades need to be cleaned and
kept in good condition to provide a
clear view.
.
Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and replace
them when needed.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
CUSTOMER INFORMATION 367
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped
service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349344) - 2018 - crc - 11/7/17
ONSTAR 377
.Make a call, end a call, or answer
an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.OnStar Services
Emergency
Emergency Services require an active,
OnStar service plan (excludes Basic
Plan). With Automatic Crash
Response, built-in sensors can
automatically alert a specially trained
OnStar Advisor who is immediately
connected in to the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.