display CADILLAC ESCALADE 2019 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
356 VEHICLE CARE
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface using
a soft brush attachment. If a rotating
vacuum brush attachment is being
used, only use it on the floor carpet.
Before cleaning, gently remove as
much of the soil as possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is recommended
to prevent lint transfer to the
fabric or carpet. 2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely removed,
it may be necessary to use a
commercial upholstery cleaner or spot
lifter. Test a small hidden area for
colorfastness before using a
commercial upholstery cleaner or spot
lifter. If ring formation occurs, clean
the entire fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First, use
a soft bristle brush to remove dirt that
can scratch the surface. Then gently
clean by rubbing with a microfiber
cloth. Never use window cleaners or
solvents. Periodically hand wash the
microfiber cloth separately, using mild
soap. Do not use bleach or fabric
softener. Rinse thoroughly and air dry
before next use.
Caution
Do not attach a device with a
suction cup to the display. This may
cause damage and would not be
covered by the vehicle warranty.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
360 SERVICE AND MAINTENANCE
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0196.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Recommended Fuel 0252.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain. .
Frequently towing a trailer.
. Used for high speed or competitive
driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0278.
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0281.
Once a Month
. Check the tire inflation pressures,
including the spare. See Tire
Pressure 0317.
. Inspect the tires for wear. See Tire
Inspection 0324.
. Check the windshield washer fluid
level. See Washer Fluid 0290.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
ONSTAR 391
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 391
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 392
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 393
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
394 ONSTAR
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0387.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
CONNECTED SERVICES 399
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 399
Connections . . . . . . . . . . . . . . . . . . . . . . 400
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 402
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
400 CONNECTED SERVICES
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
CONNECTED SERVICES 401
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/19/18
INDEX 407
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . . . . . . 252
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 341
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Fuses and Circuit Breakers . . . . . . . 301
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 305, 307
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
G
Garage Door Opener . . . . . . . . . . . . . . . . 163Programming . . . . . . . . . . . . . . . . . . . . . . 163
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 298
Gauges Engine Coolant Temperature . . . . 137
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Speedometer . . . . . . . . . . . . . . . . . . . . . . 135
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 136
Trip Odometer . . . . . . . . . . . . . . . . . . . . 136
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . 132
General Information Service and Maintenance . . . . . . . . 359 General Information (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 277
Glass Replacement . . . . . . . . . . . . . . . . . 298
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
H
Hazard Warning Flashers . . . . . . . . . . 171
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 61
Head-up Display . . . . . . . . . . . . . . . . . . . . 150
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 170
Bulb Replacement . . . . . . . . . . . . . . . . 299
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 169
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 169
High-Beam On Light . . . . . . . . . . . . . . 147
High/Low Beam Changer . . . . . . . . . 169
Lamps On Reminder . . . . . . . . . . . . . . 147
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Steering Wheel . . . . . . . . . . . . . . . . . . . . 124
Heated and Cooled Front Seats . . . . . 69
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 53 Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Heating . . . . . . . . . . . . . . . . . . . . . . . . .176, 181
High-Beam On Light . . . . . . . . . . . . . . . . 147
High-Speed Operation . . . . . . . . . . . . . . 319
Hill and Mountain Roads . . . . . . . . . . 194
Hill Start Assist (HSA) . . . . . . . . . . . . . 221
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
How to Wear Seat Belts Properly . . . 78
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .176, 181
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 202
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 144
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Information Publication Ordering . . . . . . . . . . . . . 386
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 175
Infotainment System . . . . . . . . . . . . . . . 390
Instrument Cluster . . . . . . . . . . . . . . . . . 133
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 119
Interior Rearview Mirrors . . . . . . . . . . . 53
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2