flat tire CADILLAC ESCALADE 2021 Service Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
442 SERVICE AND MAINTENANCE
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits0240.
.Are driven on reasonable road
surfaces within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0326.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0364.
Maintenance Schedule
For diesel engine vehicles, see
“Maintenance Schedule ”in the
Duramax diesel supplement.
Owner Checks and Services
Check the engine oil level. See Engine
Oil 0367.
Once a Month
.Check the tire inflation pressures,
including the spare. See Tire
Pressure 0400.
.Inspect the tires for wear. See Tire
Inspection 0406.
.Check the windshield washer fluid
level. See Washer Fluid 0377.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
SERVICE AND MAINTENANCE 443
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform
this work. If the engine oil life system
is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System0369.
Extended Idle Use
When the vehicle is used in a way
that requires extended idle time,
one hour of use shall be deemed the
same as 53 km (33 mi). See Driver
Information Center (DIC) 0132 for
hourmeter.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air
conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0406.
.Check engine oil level and oil
life percentage. If needed, change
engine oil and filter, and reset oil
life system. See Engine Oil0367 and
Engine Oil Life System 0369.
.Check engine coolant level. See
Cooling System 0372.
.Check windshield washer fluid level.
See Washer Fluid 0377.
.Check tire inflation pressures,
including the spare. See Tire
Pressure 0400.
.Inspect tire wear. See Tire Inspection
0 406.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter. See
Engine Air Cleaner/Filter 0371.
.Inspect brake system. See Exterior
Care 0432.
.Visually inspect steering,
suspension, and chassis
components for damage, including
cracks or tears in the rubber boots,
loose or missing parts, or signs of
wear at least once a year. See
Exterior Care 0432. Lubricate the
suspension and steering
components at least every other oil
change (if equipped with grease
fittings).

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
450 SERVICE AND MAINTENANCE
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel, and
can reduce the risk of tire failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord or
fabric showing through the rubber;
cracks or cuts in the tread or
sidewall; or a bulge or split in
the tire.
.Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also provide
tire/wheel balancing services to
ensure smooth vehicle operation at
all speeds. Your dealer sells and
services name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see Interior Care 0437 and
Exterior Care 0432. Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver optimal
wear and performance.
.Signs that the alignment may need
to be adjusted include pulling,
improper vehicle handling,
or unusual tire wear.
.Your dealer has the required
equipment to ensure proper wheel
alignment.
Windshield
For safety, appearance, and the best
viewing, keep the windshield clean
and clear.
.Signs of damage include scratches,
cracks, and chips.
.Trained dealer technicians can
inspect the windshield and
recommend proper replacement if
needed. Wiper Blades
Wiper blades need to be cleaned and
kept in good condition to provide a
clear view.
.Signs of wear include streaking,
skipping across the windshield, and
worn or split rubber.
.Trained dealer technicians can
check the wiper blades and replace
them when needed.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
462 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
472 ONSTAR
PressQto connect to an Advisor to:
.Verify account information or
update contact information.
.Get driving directions.
.Receive a Diagnostic check of the
vehicle's key operating systems.
.Receive Roadside Service.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to
an AMBER Alert.
.Get assistance in severe weather or
other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help. Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Service, Advisors can
locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQ
to set up an account.
.After change in ownership and at
90 days.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INDEX 479
IndexA
Accessories and Modifications . . . . . 364
Accessory Power . . . . . . . . . . . . . . . . . . . . 248
Adaptive Cruise Control . . . . . . . . . . . . 274
Add-On Electrical Equipment . . . . . . 360
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 448
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . . . . 44
Agreements Trademarks and License . . . . . . . . . 211
Air Cleaner/Filter, Engine . . . . . . . . . . 371
Air Conditioning . . . . . . . . . . . . . . .220, 224
Air Filter
Life System . . . . . . . . . . . . . . . . . . . . . . . . 371
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 226
Air Suspension Four Corner . . . . . . . . . . . . . . . . . . . . . . . 268
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
How Does an Airbag Restrain? . . . . 70
Passenger Sensing System . . . . . . . . 71
What Makes an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . . . . 70
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Where Are the Airbags? . . . . . . . . . . . 67
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Passenger Status Indicator . . . . . . . 121
Readiness Light . . . . . . . . . . . . . . . . . . . 120
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
System Check . . . . . . . . . . . . . . . . . . . . . . 65
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . 28
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 321
Rear Pedestrian . . . . . . . . . . . . . . . . . . . 312
Side Blind Zone (SBZA) . . . . . . . . . . 321
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 394
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . 395
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . 163
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . 168
Antilock Brake System (ABS) . . . . . . 261
Warning Light . . . . . . . . . . . . . . . . . . . . 125

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
482 INDEX
Door (cont'd)Power Locks . . . . . . . . . . . . . . . . . . . . . . . . 18
Drive Belt Routing, Engine . . . . . . . . . 457
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Driver Assistance Systems . . . . . . . . . 298
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 132
Driver Mode Control . . . . . . . . . . . . . . . . 266
Driver Mode Control Light . . . . . . . . . 128
Driving Assistance Systems . . . . . . . . . . . . . . . 313
Better Fuel Economy . . . . . . . . . . . . . 230
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . . . . . 330
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Hill and Mountain Roads . . . . . . . . 238
If the Vehicle is Stuck . . . . . . . . . . . . 240
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Loss of Control . . . . . . . . . . . . . . . . . . . . 233
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Off-Road Recovery . . . . . . . . . . . . . . . . 233
Vehicle Load Limits . . . . . . . . . . . . . . 240
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 237
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . . . . . 220
Dynamic Fuel Management . . . . . . . . 250E
Electric Brake Boost . . . . . . . . . . . . . . . . 261
Electric Parking Brake . . . . . . . . . . . . . . 261
Electric Parking Brake Light . . . . . . . 124
Electrical Equipment, Add-On . . . . . 360
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Fuses and Circuit Breakers . . . . . . . 385
Instrument Panel Fuse Block . . . . 389
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 371
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 122
Compartment Overview . . . . . . . . . . 366
Coolant Temperature Gauge . . . . . 117
Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . 128
Cooling System . . . . . . . . . . . . . . . . . . . 372
Drive Belt Routing . . . . . . . . . . . . . . . . 457
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Oil Life System . . . . . . . . . . . . . . . . . . . . 369 Engine (cont'd)
Oil Pressure Gauge . . . . . . . . . . . . . . . . 116
Oil Pressure Light . . . . . . . . . . . . . . . . . 130
Overheating . . . . . . . . . . . . . . . . . . . . . . . 375
Power Messages . . . . . . . . . . . . . . . . . . 138
Running While Parked . . . . . . . . . . . 251
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Engine Air Filter Life System . . . . . . 371
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 155
Equipment, Towing . . . . . . . . . . . . . . . . . 338
Event Data Recorders . . . . . . . . . . . . . . 469
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 155
Extended Parking . . . . . . . . . . . . . . . . . . . 250
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 64
Exterior Lamp Controls . . . . . . . . . . . . 149
Exterior Lamps Off Reminder . . . . . . 151
Exterior Lighting Battery Saver . . . . 156
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Filter,
Engine Air Cleaner . . . . . . . . . . . . . . . . 371
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 151
Flashers, Hazard Warning . . . . . . . . . . 153
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 440

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INDEX 489
Storage Compartments . . . . . . . . . . . . . . 97
StrutsGas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 240
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Super Cruise . . . . . . . . . . . . . . . . . . . . . . . . 283
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 184
System Brake Pad Life . . . . . . . . . . . . . . . . . . . . . 378
Engine Air Filter Life . . . . . . . . . . . . . 371
Forward Collision Alert (FCA) . . . . 313
Four Corner Air Suspension . . . . . 268
Global Positioning . . . . . . . . . . . . . . . . 189
Infotainment . . . . . . . . . . . . . . . . . . . . . . 470
Night Vision . . . . . . . . . . . . . . . . . . . . . . . 319
Rear Seat Infotainment (RSI) . . . . 173
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . 101
Systems Driver Assistance . . . . . . . . . . . . . . . . . 298
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 116
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Text Telephone (TTY) Users . . . . . . . 460
Theft-Deterrent Systems . . . . . . . . . . . . 31
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 31 Third-Row Seats . . . . . . . . . . . . . . . . . . . . . 55
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 394
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . 395
Buying New Tires . . . . . . . . . . . . . . . . . 408
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Designations . . . . . . . . . . . . . . . . . . . . . . 397
Different Size . . . . . . . . . . . . . . . . . . . . . . 409
Full-Size Spare . . . . . . . . . . . . . . . . . . . . 424
If a Tire Goes Flat . . . . . . . . . . . . . . . . 412
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 406
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 395
Pressure . . . . . . . . . . . . . . . . . . . . . 400, 401
Pressure Light . . . . . . . . . . . . . . . . . . . . . 129
Pressure Monitor Operation . . . . . . 403
Pressure Monitor System . . . . . . . . 402
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Sidewall Labeling . . . . . . . . . . . . . . . . . 395
Terminology and Definitions . . . . 397
Uniform Tire Quality Grading . . . . 410
Wheel Alignment and TireBalance . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Wheel Replacement . . . . . . . . . . . . . . 411
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394 Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 326
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . 256
Towing
Driving Characteristics . . . . . . . . . . . 330
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 338
General Information . . . . . . . . . . . . . . 329
Recreational Vehicle . . . . . . . . . . . . . . 429
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Trailer Sway Control (TSC) . . . . . . . 347
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Traction
Control System(TCS)/StabiliTrak Light . . . . . . . . . 127
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 264
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . 211
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . 347
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Trailer Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Trailering App . . . . . . . . . . . . . . . . . . . . . . 349
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . 256
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 251
Fluid, Automatic . . . . . . . . . . . . . . . . . . 370