engine CADILLAC ESCALADE 2021 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/11/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Instruments and Controls . . . . . . . . 103
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Infotainment System . . . . . . . . . . . . . 157
Climate Controls . . . . . . . . . . . . . . . . . . 220
Driving and Operating . . . . . . . . . . . . 229
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 362
Service and Maintenance . . . . . . . . . 441
Technical Data . . . . . . . . . . . . . . . . . . . . 454
Customer Information . . . . . . . . . . . . 458
Reporting Safety Defects . . . . . . . . . 468
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
Connected Services . . . . . . . . . . . . . . . 476
Index . . . . . . . . . . . . . . . . . . . . . . . . 479
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, CADILLAC, the CADILLAC
Emblem, and ESCALADE are
trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General Motors
of Canada Company ”for Cadillac
Motor Car Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle, model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual, including changes in
standard or optional content.
If the vehicle has the Duramax diesel
engine, see the Duramax diesel
supplement for additional and specific
information on this engine.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Litho in U.S.A.
Part No. 84266974 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/11/21
INTRODUCTION 3
P:Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
h:Risk of Electrical Fire
>:Seat Belt Reminders
I:Side Blind Zone Alert
h:Stop/Start
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V: Vehicle Ahead Indicator

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/11/21
INTRODUCTION 5
1.Driver Information Center (DIC)
0132.
2. Air Vents 0225.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0153.
Exterior Lamp Controls 0149.
4. Tap Shift Controls (If Equipped). See Manual Mode 0255.
5. Instrument Cluster 0114.
6. Driver Monitoring Camera. See Super Cruise 0283 (If Equipped).
7. Windshield Wiper/Washer 0105.
Rear Window Wiper/Washer 0107.
8. Infotainment. See Overview0158.
9. Light Sensor. See Automatic
Headlamp System 0152.
10. Dual Automatic Climate Control
System 0220.
Heated and Ventilated Front Seats
0 48 (If Equipped).
11. USB Ports. See USB Port0169.
12. Storage Compartment.
13. Infotainment Controls. See Overview 0158.
14. Hazard Warning Flashers 0153. 15.
Wireless Charging 0111.
16. Shift Lever. See Automatic
Transmission 0251.
17. Automatic Vehicle Hold (AVH) 0263.
Stop/Start Disable Button. See
Stop/Start System 0247.
Lane Keep Assist (LKA) 0324 (If
Equipped).
18. ENGINE START/STOP Button. See Ignition Positions 0245.
19. Steering Wheel Controls 0104.
20. Horn 0104.
21. Steering Column Adjustment. See Steering Wheel Adjustment 0104.
22. Hood Release. See Hood0365.
23. Cruise Control 0271 (If Equipped).
Adaptive Cruise Control (Advanced)
0 274 (If Equipped).
Super Cruise 0283 (If Equipped).
Forward Collision Alert (FCA) System
0 313 (If Equipped).
Heated Steering Wheel 0104 (If
Equipped).
24. Instrument Panel Illumination
Control 0154. 25. Data Link Connector (DLC) (Out of
View). See Malfunction Indicator
Lamp (Check Engine Light) 0122.
26. Trailer Brake Control. See Towing
Equipment 0338 (If Equipped).
27. Electric Parking Brake 0261.
28. Four-Wheel Drive 0256 (If
Equipped).
Four Corner Air Suspension System
0 268 (If Equipped).
Driver Mode Control 0266

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 9
S:PressStwice to start the engine
from outside the vehicle using the
remote key. See Remote Vehicle Start
0 14.
Keyless Access Operation
The Keyless Access system allows for
doors and the liftgate to be accessed
without removing the remote key from
your pocket, purse, briefcase, etc. The
remote key must be within 1 m (3 ft)
of the liftgate or door being opened.
If the vehicle has this feature, there
will be a button on the outside door
handles.
Keyless Access can be programmed to
unlock all doors on the first door
handle press from the driver door
button. Keyless unlocking can be
turned off. See Vehicle Personalization
0 138.
If equipped with memory seats,
remote keys 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 045. Keyless Unlocking/Locking from the
Driver Door
Driver Door Unlock Touchpad Shown,
Passenger Similar
When the doors are locked and the
remote key is within 1 m (3 ft) of the
door handle, touching the driver door
handle inside touchpad will unlock
the driver door. Touching the driver
door handle outside sensor will lock
the doors.
Driver Door Lock Sensor Shown, Passenger Similar
If equipped with remote folding
mirror, touching the driver door
handle sensor may fold and unfold the
mirrors. See Folding Mirrors 032.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the
remote key is within 1 m (3 ft) of the
door handle, touching the door handle
inside touchpad of the passenger door
will unlock all doors. Touching the
door handle outside sensor will lock
the doors.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 11
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open,
and then all doors are closed, the
vehicle will check for remote keys
inside. If a remote key is not detected,
the Driver Information Center (DIC)
will display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. To turn on or off see
Vehicle Personalization0138.
Keyless Liftgate Opening
Press the touchpad on the underside
of the liftgate handle to open the
liftgate when all doors are unlocked,
or when the remote key is within
1 m (3 ft).
Keyless Liftglass Opening
Press the exterior liftglass button to
open the liftglass when all doors are
unlocked, or when the remote key is
within 1 m (3 ft).
See Liftgate 020.
Mechanical Key Access
To access a vehicle with a weak
remote key battery, see Door Locks
0 15.Programming Remote Keys to
the Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is
lost or stolen, a replacement can be
purchased and programmed through
your dealer. The vehicle can be
reprogrammed so that lost or stolen
remote keys no longer work. Each
vehicle can have up to eight remote
keys matched to it.
Programming with Recognized
Remote Keys
A new key can be programmed to the
vehicle when there are two
recognized keys.
To program, the vehicle must be in
RUN and all remote keys, both
currently recognized and new, must
be with you.
1. Place the two recognized remote keys on the passenger seat.
2. Scroll to the DIC menu to "Remote Key Learn" menu and select.
The DIC displays READY FOR
REMOTE #3, 4, 5, ETC.
3. Place the new remote key into thefront cupholder.
4. Press ENGINE START/STOP. When the remote key is learned, the DIC
display will show that it is ready to
program the next remote key.
5. Remove the remote key from the front cupholder and press
KorQ
on the remote key.
To program additional remote keys,
repeat Steps 3–5.
When all additional remote keys
are programmed, press and hold
ENGINE START/STOP for
approximately 12 seconds to exit
programming mode.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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12 KEYS, DOORS, AND WINDOWS
Programming without Recognized
Remote Keys
If two currently recognized remote
keys are not available, see your dealer
to program new remote keys.
Starting the Vehicle with a Low
Remote Key Battery
If the remote key battery is weak or if
there is interference with the signal,
the DIC may display NO REMOTE
DETECTED or NO REMOTE KEY WAS
DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE when starting
the vehicle.To start the vehicle:
1. Place the remote key into the front
cupholder.
2. With the vehicle in P (Park) or N (Neutral) press the brake pedal
and ENGINE START/STOP.
Replace the remote key battery as
soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the remote key. The remote key
contains a small battery, which can
(Continued)
Warning (Continued)
be a choking hazard. If swallowed,
internal burns can occur, resulting
in severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not
touch metal surfaces on the remote
key when it has been exposed to
extreme heat. These surfaces can be
hot to the touch at temperatures
above 59 °C (138 °F).
Caution
When replacing the battery, do not
touch any of the circuitry on the
remote key. Static from your body
could damage the remote key.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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14 KEYS, DOORS, AND WINDOWS
3. Lift the battery with a flat object.
4. Remove the battery.
5. Insert the new battery, positiveside toward the back cover. Replace
with a CR2032 or equivalent
battery.
6. Push together the remote key.
7. Reinsert the mechanical key.
Remote Vehicle Start
This feature allows the engine to be
started from outside the vehicle.
S: This button on the remote key is
for remote start. The climate control system will use
the previous settings during a remote
start. The rear window defogger may
come on during remote start based on
cold ambient conditions. The rear
defog indicator light does not come on
during remote start.
If equipped, the heated and ventilated
front seats may also come on when
the vehicle personalization setting is
enabled. See
Heated and Ventilated
Front Seats 048.
If equipped with a remote start heated
steering wheel, it may come on during
a remote start. See Heated Steering
Wheel 0104.
Laws in some local communities may
restrict the use of remote starters. For
example, some laws may require a
person using remote start to have the
vehicle in view. Check local
regulations for any requirements.
If your vehicle is low on fuel, do not
use the remote start feature. The
vehicle may run out of fuel.
The remote key range may be shorter
while the vehicle is running. Other conditions can affect the
performance of the remote key. See
Remote Keyless Entry (RKE) System
0
7.
You are allowed multiple starts
totaling 30 minutes of engine run
time. The maximum run time of a
single start is 15 minutes, and it will
shut off automatically. You could do
three 10 minute starts, if you
manually shut off after 10 minutes.
The last 10 minute start would shut
off automatically as your total
30 minutes will have been used.
Starting the Engine Using Remote
Start
1. Press
Stwice on the remote key.
The turn signal lamps will flash.
The lamps flash to confirm the
request to remote start the vehicle
has been received. During the
remote start, the doors will be
locked and the parking lamps will
remain on as long as the engine is
running.
2. The engine will shut off after 15 minutes or after the remainder
of the 30 minute total running
time is used, unless you stop the

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 15
remote start before engine running
has completed or the vehicle is
turned on.
3. Press the brake pedal and turn the ignition on to drive the vehicle.
Additional Engine Run Time
Remote start can be used for up to
30 minutes of total engine run time.
After two remote starts of 15 minutes,
or multiple shorter time starts
totaling 30 minutes have been used,
the vehicle must be started and then
turned off before the remote start can
be used again.
Canceling a Remote Start
To cancel a remote start, do any of
the following:
.PressSonce. The parking lamps
will turn off.
.Turn on the hazard warning
flashers.
.Turn the vehicle on and then
back off. Conditions in Which Remote Start
Will Not Work
The remote start will not operate if
any of the following occur:
.The ignition is in any mode other
than off.
.A remote key is in the vehicle.
.The hood is not closed.
.The hazard warning flashers are on.
.There is an emission control system
malfunction.
.The engine coolant temperature is
too high.
.The oil pressure is low.
.The 30 minutes of engine run time
have been used.
.The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children,
can easily open the doors and
fall out of a moving vehicle. The
doors can be unlocked and
(Continued)
Warning (Continued)
opened while the vehicle is
moving. The chance of being
thrown out of the vehicle in a
crash is increased if the doors are
not locked. So, all passengers
should wear seat belts properly
and the doors should be locked
whenever the vehicle is driven.
.Young children who get into
unlocked vehicles may be unable
to get out. A child can be
overcome by extreme heat and
can suffer permanent injuries or
even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter
through an unlocked door when
you slow down or stop the
vehicle. Locking the doors can
help prevent this from
happening.
To lock or unlock the doors from
inside the vehicle:
.PressQorKon a power door lock
switch.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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20 KEYS, DOORS, AND WINDOWS
3. Do the same for the otherrear door.
To open a rear door when the safety
lock is on: 1. Unlock the door by activating the inside handle, by pressing the
power door unlock switch, or by
using the remote key.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle
if it is driven with the liftgate or
trunk/hatch open, or with any
objects that pass through the seal
between the body and the trunk/
hatch or liftgate. Engine exhaust
contains carbon monoxide (CO)
which cannot be seen or smelled.
It can cause unconsciousness and
even death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on or
under the instrument panel.
.Adjust the climate control
system to a setting that brings in
only outside air and set the fan
speed to the highest setting. See
“Climate Control Systems” in the
Index.
(Continued)
Warning (Continued)
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0250.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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30 KEYS, DOORS, AND WINDOWS
.Make sure all doors and windows
are completely closed.
.Secure any loose items such as a
sunshades.
.Make sure there are no obstructions
blocking the sensors in the front
overhead console.
.Close DVD screens before leaving
the vehicle.
Intrusion and Inclination
Sensors Disable Switch
It is recommended that the intrusion
and inclination sensors be deactivated
if pets are left in the vehicle or the
vehicle is being transported.With the vehicle off, press
oin the
front overhead console to turn off the
feature.
The indicator light may come on
momentarily, or a message may
display on the instrument cluster,
indicating that these sensors have
been disabled until the next time the
alarm system is armed.
Steering Column Lock
If equipped, the steering column lock
is a theft-deterrent device. This
feature locks the steering column
when the vehicle is turned off and the
driver door is opened, or when the
driver door is opened and then the
vehicle is turned off. The steering
column unlocks when the vehicle is
turned on.
The Driver Information Center (DIC)
may display one of these messages:
.A message to service the steering
column lock indicates that an issue
has been detected with the column
lock feature and the vehicle should
be serviced.
.A message that the steering column
is locked indicates that the engine
is running, but the steering column
is still locked. It is normal for the
column to be locked during a
remote start, but the column should
unlock after the brake pedal is
pressed and the vehicle is started.
No message will display during a
remote start.
.A message that the steering wheel
must be turned and the vehicle
must be started again indicates that
the column lock mechanism is
bound, the column locking device
was unable to unlock the steering
column, and the vehicle did not
start. If this happens, immediately
turn the steering wheel from side to
side to unbind the column lock.
If this does not unlock the steering
column, turn the vehicle off and
open the driver door to reset the
system. Then turn the vehicle on
and immediately turn the steering
wheel side to side for about
15 seconds. In some cases, it may
take significant force to unbind the
column.