window CADILLAC ESCALADE 2021 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/11/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Instruments and Controls . . . . . . . . 103
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Infotainment System . . . . . . . . . . . . . 157
Climate Controls . . . . . . . . . . . . . . . . . . 220
Driving and Operating . . . . . . . . . . . . 229
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 362
Service and Maintenance . . . . . . . . . 441
Technical Data . . . . . . . . . . . . . . . . . . . . 454
Customer Information . . . . . . . . . . . . 458
Reporting Safety Defects . . . . . . . . . 468
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
Connected Services . . . . . . . . . . . . . . . 476
Index . . . . . . . . . . . . . . . . . . . . . . . . 479
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, CADILLAC, the CADILLAC
Emblem, and ESCALADE are
trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General Motors
of Canada Company ”for Cadillac
Motor Car Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle, model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual, including changes in
standard or optional content.
If the vehicle has the Duramax diesel
engine, see the Duramax diesel
supplement for additional and specific
information on this engine.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Litho in U.S.A.
Part No. 84266974 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/11/21
INTRODUCTION 5
1.Driver Information Center (DIC)
0132.
2. Air Vents 0225.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0153.
Exterior Lamp Controls 0149.
4. Tap Shift Controls (If Equipped). See Manual Mode 0255.
5. Instrument Cluster 0114.
6. Driver Monitoring Camera. See Super Cruise 0283 (If Equipped).
7. Windshield Wiper/Washer 0105.
Rear Window Wiper/Washer 0107.
8. Infotainment. See Overview0158.
9. Light Sensor. See Automatic
Headlamp System 0152.
10. Dual Automatic Climate Control
System 0220.
Heated and Ventilated Front Seats
0 48 (If Equipped).
11. USB Ports. See USB Port0169.
12. Storage Compartment.
13. Infotainment Controls. See Overview 0158.
14. Hazard Warning Flashers 0153. 15.
Wireless Charging 0111.
16. Shift Lever. See Automatic
Transmission 0251.
17. Automatic Vehicle Hold (AVH) 0263.
Stop/Start Disable Button. See
Stop/Start System 0247.
Lane Keep Assist (LKA) 0324 (If
Equipped).
18. ENGINE START/STOP Button. See Ignition Positions 0245.
19. Steering Wheel Controls 0104.
20. Horn 0104.
21. Steering Column Adjustment. See Steering Wheel Adjustment 0104.
22. Hood Release. See Hood0365.
23. Cruise Control 0271 (If Equipped).
Adaptive Cruise Control (Advanced)
0 274 (If Equipped).
Super Cruise 0283 (If Equipped).
Forward Collision Alert (FCA) System
0 313 (If Equipped).
Heated Steering Wheel 0104 (If
Equipped).
24. Instrument Panel Illumination
Control 0154. 25. Data Link Connector (DLC) (Out of
View). See Malfunction Indicator
Lamp (Check Engine Light) 0122.
26. Trailer Brake Control. See Towing
Equipment 0338 (If Equipped).
27. Electric Parking Brake 0261.
28. Four-Wheel Drive 0256 (If
Equipped).
Four Corner Air Suspension System
0 268 (If Equipped).
Driver Mode Control 0266

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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6 KEYS, DOORS, AND WINDOWS
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . . . . . 7
Remote Vehicle Start . . . . . . . . . . . . . . 14
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Door Locks . . . . . . . . . . . . . . . . . 18
Delayed Locking . . . . . . . . . . . . . . . . . . . 19
Automatic Door Locks . . . . . . . . . . . . 19
Lockout Protection . . . . . . . . . . . . . . . . 19
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . 19
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Assist Steps . . . . . . . . . . . . . . . . . 28
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . 28
Vehicle Alarm System . . . . . . . . . . . . . 28
Steering Column Lock . . . . . . . . . . . . . 30
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 31
Immobilizer Operation . . . . . . . . . . . . 31
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . 31 Power Mirrors . . . . . . . . . . . . . . . . . . . . . . 32
Folding Mirrors . . . . . . . . . . . . . . . . . . . . 32
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . 33
Automatic Dimming Mirror . . . . . . . 33
Reverse Tilt Mirrors . . . . . . . . . . . . . . . 33
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . 34
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rear Camera Mirror . . . . . . . . . . . . . . . 34
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Windows . . . . . . . . . . . . . . . . . . . . 36
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
remote key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the remote key in the
vehicle, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with a
remote key.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 7
The mechanical key inside the remote
key can be used for all locks.
To remove the mechanical key, press
the button near the bottom of the
remote key, and pull the mechanical
key out. Never pull the mechanical
key out without pressing the button.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
See your dealer if a replacement key
or additional key is needed.
Contact Roadside Service if locked out
of the vehicle. SeeRoadside Service
0 462. With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview
0471.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0467.
If there is a decrease in the remote
key operating range:
.Check the distance. The remote key
may be too far from the vehicle.
.Check the location. Other vehicles
or objects may be blocking the
signal.
.Check the remote key’s battery. See
“Battery Replacement ”later in this
section.
.If the remote key is still not working
correctly, see your dealer or a
qualified technician for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the remote key is
within 1 m (3 ft). See “Keyless Access
Operation ”later in this section.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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8 KEYS, DOORS, AND WINDOWS
The remote key functions may work
up to 60 m (197 ft) away from the
vehicle.
Other conditions can affect the
performance of the remote key. See
Remote Keyless Entry (RKE) System
07.
Q:Press to lock all doors.
If enabled, the turn signal lamps flash
once on the second press to indicate
locking has occurred. If enabled, the
horn chirps when
Qis pressed again
within three seconds. See Vehicle
Personalization 0138. Pressing
Qarms the alarm system.
See Vehicle Alarm System 028.
If equipped with auto mirror folding,
pressing and holding
Qfor
one second will fold the mirrors,
if enabled. See Vehicle Personalization
0 138.
K:Press once to unlock the driver
door and the fuel door. If
Kis pressed
again within three seconds, all
remaining doors unlock. The interior
lamps may come on and stay on for
20 seconds or until the ignition is
turned on.
If enabled, the turn signal lamps flash
twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See Vehicle
Personalization 0138.
Pressing
Kon the remote key disarms
the alarm system. See Vehicle Alarm
System 028.
If equipped with auto mirror folding,
pressing and holding
Kfor
one second will unfold the mirrors,
if enabled. See Vehicle Personalization
0 138. If equipped with the remote window
open feature, press and hold
Kon the
remote key for about three seconds to
open all windows. If equipped with
the remote window close feature,
press and hold
Qfor about
three seconds to close all windows.
The vehicle must be off and the
remote window operation feature
must be enabled. See Vehicle
Personalization 0138.
b:Press twice to open or close the
liftgate. Press once to stop the liftgate
from moving.
c: Press twice to open the liftglass.
7:Press and release to initiate
vehicle locate. The turn signal lamps
flash and the horn sounds three times.
Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off when
the ignition is turned on or
7is
pressed again. The ignition must be
off for the panic alarm to work.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 9
S:PressStwice to start the engine
from outside the vehicle using the
remote key. See Remote Vehicle Start
0 14.
Keyless Access Operation
The Keyless Access system allows for
doors and the liftgate to be accessed
without removing the remote key from
your pocket, purse, briefcase, etc. The
remote key must be within 1 m (3 ft)
of the liftgate or door being opened.
If the vehicle has this feature, there
will be a button on the outside door
handles.
Keyless Access can be programmed to
unlock all doors on the first door
handle press from the driver door
button. Keyless unlocking can be
turned off. See Vehicle Personalization
0 138.
If equipped with memory seats,
remote keys 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 045. Keyless Unlocking/Locking from the
Driver Door
Driver Door Unlock Touchpad Shown,
Passenger Similar
When the doors are locked and the
remote key is within 1 m (3 ft) of the
door handle, touching the driver door
handle inside touchpad will unlock
the driver door. Touching the driver
door handle outside sensor will lock
the doors.
Driver Door Lock Sensor Shown, Passenger Similar
If equipped with remote folding
mirror, touching the driver door
handle sensor may fold and unfold the
mirrors. See Folding Mirrors 032.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the
remote key is within 1 m (3 ft) of the
door handle, touching the door handle
inside touchpad of the passenger door
will unlock all doors. Touching the
door handle outside sensor will lock
the doors.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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10 KEYS, DOORS, AND WINDOWS
Disable/Enable Keyless Unlocking of
Exterior Door Handles and Liftgate
If equipped, keyless unlocking of the
exterior door handles and liftgate can
be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Q
andKon the remote key at the same
time for approximately four seconds.
The turn signal lamps will flash four
times quickly to indicate access is
disabled. Using any exterior handle to
unlock the doors or open the liftgate
will cause the turn signal lamps to
flash four times quickly, indicating
access is disabled. If disabled, disarm
the alarm system before starting the
vehicle.
Disabling Keyless Unlocking may also
be configured under Vehicle
Personalization. See Vehicle
Personalization 0138. Enabling Keyless Unlocking:
With the vehicle off, press and hold
Q
andKon the remote key at the same
time for approximately four seconds.
The turn signal lamps will flash twice
quickly to indicate access is enabled.
Enabling Keyless Unlocking may also
be configured under Vehicle
Personalization. See Vehicle
Personalization 0138.
Passive Locking
The Keyless Access system will lock
the vehicle several seconds after all
doors are closed, if the vehicle is off
and at least one remote key has been
removed or none remain in the
vehicle.
If equipped, the fuel door will
also lock.
If other electronic devices interfere
with the remote key signal, the vehicle
may not detect the remote key inside
the vehicle. If passive locking is
enabled, the doors may lock with the
remote key inside the vehicle. Do not
leave the remote key in an unattended
vehicle. To customize the doors to
automatically lock when exiting the
vehicle, see
Vehicle Personalization
0 138.
If equipped with remote folding
mirror, passive locking may fold and
unfold the mirrors. See Folding Mirrors
0 32.
Temporary Disable of Passive
Locking
Temporarily disable passive locking by
pressing and holding
Kon the
interior door switch with a door open
for at least four seconds, or until three
chimes are heard. Passive locking will
then remain disabled until
Qon the
interior door is pressed, or until the
vehicle is turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and a
remote key is left in the vehicle, the
horn will chirp three times after all
doors are closed. To turn on or off see
Vehicle Personalization 0138.

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KEYS, DOORS, AND WINDOWS 11
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open,
and then all doors are closed, the
vehicle will check for remote keys
inside. If a remote key is not detected,
the Driver Information Center (DIC)
will display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. To turn on or off see
Vehicle Personalization0138.
Keyless Liftgate Opening
Press the touchpad on the underside
of the liftgate handle to open the
liftgate when all doors are unlocked,
or when the remote key is within
1 m (3 ft).
Keyless Liftglass Opening
Press the exterior liftglass button to
open the liftglass when all doors are
unlocked, or when the remote key is
within 1 m (3 ft).
See Liftgate 020.
Mechanical Key Access
To access a vehicle with a weak
remote key battery, see Door Locks
0 15.Programming Remote Keys to
the Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is
lost or stolen, a replacement can be
purchased and programmed through
your dealer. The vehicle can be
reprogrammed so that lost or stolen
remote keys no longer work. Each
vehicle can have up to eight remote
keys matched to it.
Programming with Recognized
Remote Keys
A new key can be programmed to the
vehicle when there are two
recognized keys.
To program, the vehicle must be in
RUN and all remote keys, both
currently recognized and new, must
be with you.
1. Place the two recognized remote keys on the passenger seat.
2. Scroll to the DIC menu to "Remote Key Learn" menu and select.
The DIC displays READY FOR
REMOTE #3, 4, 5, ETC.
3. Place the new remote key into thefront cupholder.
4. Press ENGINE START/STOP. When the remote key is learned, the DIC
display will show that it is ready to
program the next remote key.
5. Remove the remote key from the front cupholder and press
KorQ
on the remote key.
To program additional remote keys,
repeat Steps 3–5.
When all additional remote keys
are programmed, press and hold
ENGINE START/STOP for
approximately 12 seconds to exit
programming mode.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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12 KEYS, DOORS, AND WINDOWS
Programming without Recognized
Remote Keys
If two currently recognized remote
keys are not available, see your dealer
to program new remote keys.
Starting the Vehicle with a Low
Remote Key Battery
If the remote key battery is weak or if
there is interference with the signal,
the DIC may display NO REMOTE
DETECTED or NO REMOTE KEY WAS
DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE when starting
the vehicle.To start the vehicle:
1. Place the remote key into the front
cupholder.
2. With the vehicle in P (Park) or N (Neutral) press the brake pedal
and ENGINE START/STOP.
Replace the remote key battery as
soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the remote key. The remote key
contains a small battery, which can
(Continued)
Warning (Continued)
be a choking hazard. If swallowed,
internal burns can occur, resulting
in severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not
touch metal surfaces on the remote
key when it has been exposed to
extreme heat. These surfaces can be
hot to the touch at temperatures
above 59 °C (138 °F).
Caution
When replacing the battery, do not
touch any of the circuitry on the
remote key. Static from your body
could damage the remote key.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 13
Caution
Always replace the battery with the
correct type. Replacing the battery
with an incorrect type could
potentially create a risk of battery
explosion. Dispose of used batteries
according to instructions and local
laws. Do not attempt to burn,
crush, or cut the used battery, and
avoid exposing the battery to
environments with extremely low
air pressures or high temperatures.
Replace the battery in the remote key
soon if the DIC displays REPLACE
BATTERY IN REMOTE KEY. To replace the battery:
1. Press the button on the side of the
remote key and pull the
mechanical key out. Never pull the
mechanical key out without
pressing the button.
2. With the mechanical key removed,insert a flat, thin object in the
center of the remote key to
separate and remove the back
cover.