tow CADILLAC ESCALADE 2023 Owners Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
404 Vehicle Care
Four-Wheel-Drive Vehicles
Only dinghy tow four-wheel-drive vehicles
with a two speed transfer case that has an
N (Neutral) and a 4
nsetting.
{Warning
Shifting a four-wheel-drive vehicle's
transfer case into N (Neutral) can cause
the vehicle to roll even if the
transmission is in P (Park). You or others
could be injured. Set the parking brake
before shifting the transfer case to
N (Neutral).To dinghy tow:
1. Position the vehicle being towed behind the tow vehicle, facing forward and on a
level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0231 for the proper
procedure. Check that the vehicle is in
N (Neutral) by shifting the transmission
to R (Reverse) and then to D (Drive).
There should be no movement of the
vehicle while shifting.
5. Shift the transmission to P (Park).Caution
Failure to tow the vehicle with the
transmission in P (Park) can cause
damage to the transmission.
6. Turn off the engine.
7. Place the vehicle in accessory mode by pressing the start button without
stepping on the brake pedal. 8. Release the parking brake only when you
are confident it is secured to tow vehicle
and will not roll.
Before going on to the next step, be
sure to take the mechanical key with
you. It will be needed to re-enter the
vehicle after the power is disconnected.
See “Drive Door Key Lock Cylinder
Access” underDoor Locks 015.
9. Disconnect the negative battery cable at the battery and secure the nut and bolt.
Cover the negative battery post with a
non-conductive material to prevent any
contact with the negative battery
terminal.
Caution
Failure to disconnect the negative battery
cable or to have it contact the terminals
can cause damage to the vehicle.
10. Move the steering wheel to make sure the steering column is unlocked.
Caution
If the steering column is locked, vehicle
damage may occur.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Vehicle Care 405
11. Rock the vehicle to make sure theparking brake is not set and transfer case
is in N (Neutral).
Caution
Towing the vehicle with the parking
brake set can damage it. Always release
the parking brake prior to towing the
vehicle.
Disconnecting the Towed Vehicle
Before disconnecting the towed vehicle: 1. Park on a level surface.
2. Connect the battery.
3. Apply the brake pedal.
{Warning
The vehicle can roll when the brake pedal
is released. Always apply and hold the
brake pedal when setting the parking
brake. Make sure the parking brake is
fully engaged before releasing the brake
pedal.
4. Start the engine and shift the transfer case out of N (Neutral) to 2
m. See “Shifting out of N (Neutral)”
under
Four-Wheel Drive 0231. See your dealer
if the transfer case cannot be shifted out
of N (Neutral).
5. Check that the vehicle is in 2
mby
shifting the transmission to R (Reverse)
and then to D (Drive). There should be
movement of the vehicle while shifting.
6. Shift the transmission to P (Park) and turn off the vehicle.
7. Set the parking brake.
8. Release the parking brake.
9. Disconnect the vehicle from the tow vehicle.
10. Reset any lost presets. The outside temperature display will
default to 0 °C (32 °F) but will reset with
normal usage.
Dolly Towing

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
406 Vehicle Care
Caution
Do not tow this vehicle with two wheels
on the ground, or vehicle damage could
occur. This damage would not be covered
by the vehicle warranty.
Dolly towing this vehicle is not allowed with
either the front or the rear tires on the
ground for two-wheel drive or four-wheel
drive, regardless of transfer case.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0419.
Washing the Vehicle
To preserve the vehicle finish, wash it often
and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
warranty. Approved cleaning products can
be obtained from your dealer. Follow all
manufacturer directions regarding correct
product usage, necessary safety
precautions, and appropriate disposal of
any vehicle care product.
Caution
Avoid using high-pressure washes closer
than 30 cm (12 in) to the surface of the
vehicle. Use of power washers exceeding
8 274 kPa (1,200 psi) can result in
damage or removal of paint and decals.
If using an automatic car wash, follow the
car wash instructions. The windshield wiper
and rear window wiper, if equipped, must
be off. Remove any accessories that may be
damaged or interfere with the car wash
equipment. Rinse the vehicle well, before washing and
after, to remove all cleaning agents
completely. Dried on cleaning agents may
stain the finish.
Dry the finish with a soft, clean chamois or
an all-cotton towel to avoid surface
scratches and water spotting.
Cleaning Underhood Components
Caution
Do not power wash any component
under the hood that has this
e
symbol.
This could cause damage that would not
be covered by the vehicle warranty.
Solvents or aggressive cleaners may harm
underhood components. The use of these
chemicals should be avoided.
Recommend water only.
If a pressure washer is used, use with care.
The following criteria must be followed:
.Water pressure must be kept below
14,000 KPa (2,000 PSI).
.Water temperature must be below 80 °C
(180 °F).

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
408 Vehicle Care
.Washer fluids and other cleaning agents
in higher concentrations than suggested
by the manufacturer.
.Solvents, alcohols, fuels, or other harsh
cleaners.
.Ice scrapers or other hard items.
.Aftermarket appearance caps or covers
while the lamps are illuminated, due to
excessive heat generated.
Caution
Failure to clean lamps properly can cause
damage to the lamp cover that would
not be covered by the vehicle warranty.
Caution
Using wax on low gloss black finish
stripes can increase the gloss level and
create a non-uniform finish. Clean low
gloss stripes with soap and water only.
Air Intakes
Clear debris from the air intakes, between
the hood and windshield, when washing the
vehicle.
Shutter System
The vehicle may have a shutter system
designed to help improve fuel economy.
Keep the shutter system clear of debris,
snow, and ice. If the check engine light is
activated, please check to see if the shutter
system is clear of debris, snow, or ice.
Windshield and Wiper Blades
Clean the outside of the windshield with
glass cleaner.
Clean rubber blades using a lint-free cloth or
paper towel soaked with windshield washer
fluid or a mild detergent. Wash the
windshield thoroughly when cleaning theblades. Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may cause
wiper streaking.
Replace the wiper blades if they are worn or
damaged. Damage can be caused by
extreme dusty conditions, sand, salt, heat,
sun, snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last longer, seal
better, and eliminate sticking or squeaking.
Lubricate weatherstrips at least once a year.
Hot, dry climates may require more
frequent lubrication. Black marks from
rubber material on painted surfaces can be
removed by rubbing with a clean cloth. See
Recommended Fluids and Lubricants
0419.
Tires
Use a stiff brush with tire cleaner to clean
the tires.
Caution
Using petroleum-based tire dressing
products on the vehicle may damage the
paint finish and/or tires. When applying a
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Vehicle Care 409
Caution (Continued)
tire dressing, always wipe off any
overspray from all painted surfaces on
the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap and
water to clean the wheels. After rinsing
thoroughly with clean water, dry with a
soft, clean towel. Once dry, wax as desired.
Caution
Chrome wheels and chrome wheel trim
may be damaged if the vehicle is not
washed after driving on roads that have
been sprayed with magnesium chloride or
calcium chloride. These are used on roads
for conditions such as dust and ice.
Always wash the chrome with soap and
water after exposure.
Caution
To avoid surface damage on wheels and
wheel trim, do not use strong soaps,
chemicals, abrasive polishes, cleaners,
or brushes. Use only GM approved
(Continued)
Caution (Continued)
cleaners. Do not drive the vehicle through
an automatic car wash that uses silicon
carbide tire/wheel cleaning brushes.
Damage could occur and the repairs
would not be covered by the vehicle
warranty.
Brake System
Visually inspect brake lines and hoses for
proper hook-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear
and rotors for surface condition. Inspect
drum brake linings/shoes for wear or cracks.
Inspect all other brake parts.
Steering, Suspension, and Chassis
Components
Visually inspect steering, suspension, and
chassis components for damaged, loose,
or missing parts or signs of wear at least
once a year.
Inspect power steering for proper
attachment, connections, binding, cut/
punctured tie rod boots that could allow
water intrusion, cracks, chafing, etc.
Visually check constant velocity joint boots
and axle seals for leaks.Control arm ball joints and outer tie rod
ends are maintenance-free.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, steel fuel door hinge and
power assist step hinges, unless the
components are plastic. Applying silicone
grease on weatherstrips with a clean cloth
will make them last longer, seal better, and
eliminate sticking or squeaking
Underbody Maintenance
Caution
Avoid pressure washing the vehicle frame.
Use of high-pressure washers can result
in removal of corrosion protection and
possible vehicle damage.
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect. If equipped with
power assist steps, extend them and then
use a high pressure wash to clean all joints
and gaps.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Vehicle Care 411
Caution (Continued)
transfer to the wipe or change the
appearance of the interior surface
when used.
.Do not use scented or gel-type hand
sanitizers. If hand sanitizer comes in
contact with interior surfaces of the
vehicle, blot immediately and clean
with a soft cloth dampened with a
mild soap and water solution.
Interior Glass
To clean, use a microfiber cloth fabric
dampened with water. Wipe droplets left
behind with a clean dry cloth. If necessary,
use a commercial glass cleaner after
cleaning with plain water.
Caution
To prevent scratching, never use abrasive
cleaners on automotive glass. Abrasive
cleaners or aggressive cleaning may
damage the rear window defogger.
Cleaning the windshield with water during
the first three to six months of ownership
will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover gently, so
that the speaker will not be damaged. Clean
spots with water and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a sponge
or soft, lint-free cloth dampened with
water.
.When heavily soiled, use warm soapy
water.
Vinyl/Rubber
If equipped with vinyl floor and rubber floor
mats, use a soft cloth and/or brush
dampened with water to remove dust and
loose dirt. For more thorough cleaning, use
a mild soap and water solution.
{Warning
Do not use cleaners that contain silicone,
wax-based products, or cleaners that
increase gloss on vinyl/rubber floor and
mats. These cleaners can permanently
change the appearance and feel of the
vinyl/rubber and can make the floor (Continued)
Warning (Continued)
slippery. Your foot could slip while
operating the vehicle, and you could lose
control, resulting in a crash. You or
others could be injured.
Fabric/Carpet/Suede
Start by vacuuming the surface using a soft
brush attachment. If a rotating vacuum
brush attachment is being used, only use it
on the floor carpet. Before cleaning, gently
remove as much of the soil as possible:
.Gently blot liquids with a paper towel.
Continue blotting until no more soil can
be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
412 Vehicle Care
3. Start on the outside edge of the soil andgently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil into the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Use a soft microfiber cloth
dampened with water to remove dust and
loose dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
(Continued)
Caution (Continued)
these surfaces after cleaning and allow
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or solvents on
leather seats. Do not use cleaners that
contain silicone or wax-based products.
Cleaners containing these solvents can
permanently change the appearance and
feel of leather or soft trim, and are not
recommended.
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Service and Maintenance 415
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0215.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0302.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal Service.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe Service.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0336.
Maintenance Schedule
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important.
Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the wheel alignment. See
When It Is Time for
New Tires 0382 and
Wheel Replacement 0385.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 417.
.Lubricate body components. See Exterior
Care 0406.
Extended Idle Use
When the vehicle is used in a way that
requires extended idle time, one hour of use
shall be deemed the same as 53 km (33 mi).
See Driver Information Center (DIC) 0124 for
hourmeter.
Additional Required Services —Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system. Or
when the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best
conditions, the engine oil life system may
not indicate the need for vehicle service
for up to a year. The engine oil and filter

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
416 Service and Maintenance
must be changed at least once a year and
the oil life system must be reset. Your
trained dealer technician can perform this
work. If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km/3,000 mi since the last service.
Reset the oil life system when the oil is
changed. SeeEngine Oil Life System
0 344.
.When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the
engine air filter should be replaced at the
earliest convenience. Reset the engine air
filter life system after the engine air filter
is replaced. See Engine Air Filter Life
System 0345.
Every 36 000 km (22,500 mi)
.Replace passenger compartment air filter.
Or every 24 months, whichever comes
first. More frequent passenger
compartment air filter replacement may
be needed if driving in areas with heavy
traffic, poor air quality, high dust levels,
or environmental allergens. Passenger
compartment air filter replacement may
also be needed if there is reduced airflow, window fogging, or odors. Your GM
dealer can help determine when to
replace the filter.
Every 96 000 km (60,000 mi)
.Replace spark plugs. Inspect spark plug
wires and/or boots. 6.2L LT4 Supercharged
Engine.
Every 156 000 km (97,500 mi)
.Replace spark plugs. Inspect spark plug
wires and/or boots. 6.2L L87 Engine.
.Change transfer case fluid, if equipped
with 4WD. Do not directly power wash
the transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced.
Every 161 000 km (100,000 mi)
.Replace hood and/or body lift support gas
struts. Or every 10 years, whichever
comes first. See Gas Strut(s)0358.
Every 240 000 km (150,000 mi)
.Drain and fill engine cooling system. Or
every six years, whichever comes first.
See Cooling System 0347.
Severe Conditions Requiring More
Frequent Maintenance*
.Public service, military, or commercial use
vehicles to include the following:
‐ Ambulances, police cars, and
emergency rescue vehicles.
‐ Civilian vehicles such as light duty
pick-up trucks, SUVs, and passenger
cars that are used in military
applications.
‐ Recovery vehicles such as tow trucks
and flatbed single vehicle carriers or
any vehicle that is consistently used in
towing trailers or other loads.
‐ High use commercial vehicles such as
courier delivery vehicles, private
security patrol vehicles, or any vehicles
that operate on a 24–hour basis.
‐ Any vehicle consistently operated in a
high sand or dust environment such as
those used on oil pipelines and similar
applications.
.Vehicles that are regularly used for short
trips of 6 km (4 mi) or less.
The oil life indicator will show you when
to change the oil and filter. Under severe
conditions the indicator may come on
before 12 000 km (7,500 mi).

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Customer Information 431
Cadillac Owner Privileges™
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Cadillac
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with a spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Service: If
your trip is interrupted due to a warranty
failure, incidental expenses may be reimbursed during the Powertrain
warranty period. Items considered are
hotel, meals, and rental car or a vehicle
being delivered back to the customer, up
to 500 miles.
Cadillac Technician Roadside Assistance
(U.S. Only)
Cadillac's exceptional Roadside Assistance is
more than an auto club or towing service.
It provides every Cadillac owner in the
United States with the advantage of
contacting a Cadillac advisor and, where
available, a Cadillac trained dealer technician
who can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership. If beyond
this radius, we will arrange to have your car
towed to the nearest Cadillac dealership.
Each technician travels with a specially
equipped service vehicle complete with the
necessary Cadillac parts and tools required
to handle most roadside repairs.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel delivery: Reimbursement is up to 7
liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help you make arrangements and
explain how to receive payment. Items
considered are hotel, meals, and rental
car or a vehicle being delivered back to
the customer, up to 800 km.