reset CADILLAC ESCALADE 2023 User Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
Infotainment System 145
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0206.
Overview
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center console, steering wheel controls,
and voice recognition. Infotainment Controls on the Multifunction
Controler (MFC)
1.l(Navigation)
.Press to access the navigation
screen.
.Press and hold to access the Apple
CarPlay or Android Auto Map View,
if connected, regardless of active
route guidance.
2.e(Radio/Audio)
.Press to open the active audio
source page.
.Press and hold to access the Apple
CarPlay or Android Now Playing
View, if connected. If the currentaudio source is the radio, the
Apple CarPlay or Android Auto
Now Playing View with the audio
source plays the radio.
3.n(Power/Volume) Knob
.Press to turn the power on.
.Press and hold when the system is
on to turn the power off and
display the time.
.Press to mute/unmute the system
when on.
.Turn to decrease or increase the
volume.
4.6(Phone)
.Press to access the phone menu.
.Press and hold to access the Apple
CarPlay or Android Auto Phone
View, if connected.
5.T(Vehicle Information)
.Press to access the vehicle
information.
6. Primary Knob
.Turn to highlight a feature. Press
to activate the highlighted feature.
.Move right/left or up/down to
change the highlighted area on the
display screen.

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Infotainment System 151
TouchHto save the selected station as a
favorite.
Audio Settings
From the AM or FM audio source main
page, touch
*to display the following:
.Front Passenger Volume
.Sound
.Adaptive Volume
.HD Radio
.RDS
.Manage Phones
.Metadata Corrector
.Reset Music Index
Front Passenger Volume
This setting allows the front seat passengers
to adjust the audio volume of their headrest
speakers independently from the cabin
volume.
Sound
Select and the following may display:
Equalizer : Touch to adjust Bass, Midrange,
and Treble, using the options on the
infotainment display.
Fade/Balance : Touch to adjust by using the
controls on the infotainment display. Sound Mode :
Touch to select Front or Rear
and to adjust Surround or Surround 3D.
Adaptive Volume
This feature will automatically adjust the
audio volume based on vehicle speed and
road noise.
Touch Off or On.
HD Radio
Enhances AM and FM radio with digital
channels for better sound quality and
information.
Touch Off or On.
RDS
Radio Data System (RDS) displays
information about the currently playing
radio content such as song or
program name.
Touch Off or On.
Manage Phones
Select to manage the vehicle Bluetooth
phone connections and phone pairing.
Metadata Corrector
This feature, when on, will add and correct
information associated with the media files
on connected devices. Touch Off or On.
Reset Music Index
Select to clear the metadata from the
connected USB devices.
Favorites
From the active audio source page, choose
qFavorites from the list at the left side to
display a list of audio favorites.
Favorites are stored by touching
H. This
will highlight indicating that it is now saved
as a favorite.
HD Radio Technology
If equipped, HD Radio is a free service with
features such as digital quality sound, more
stations available on a single frequency such
as HD2 and HD3, and display information
such as artist and song title.
From the Now Playing display, touch the HD
Radio icon to turn HD on or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is turned on and the station is
broadcasting in HD Radio, the radio will
automatically tune to the HD version of

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154 Infotainment System
Listener Settings :Touch to hide explicit
language channels and content, start songs
at the beginning when tuning a music
channel, or reset the listening history.
Account Information
Select to show the XM account information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna may be used for radio,
navigation, and OnStar, depending on the
equipped options. Keep clear of obstructions
for clear reception. If the vehicle has a
sunroof, and it is open, reception can also
be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB and
mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance
and should be avoided.
USB Port
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two USB
ports in the center console under the
armrest and another two on the center
stack. These ports are for data and charging.
There may also be two USB ports at the
rear of the center console and a USB port on
each side of the third row seats for
charging only.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
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Infotainment System 161
To turn Voice Over on or off, touch*,
touch the toggle, and then press OK to
confirm. Voice Over turns off every time the
vehicle is turned off.
Reset Rear Media
Select to reset the Apps and log out users.
Open Source License
Select to show the license information.
Rear Consumer Ports (RCP)
If equipped with RSI, the RCP are in the rear
of the center console. These include two
HDMI ports and two USB-C charge only
ports.
HDMI
The HDMI input allows an HDMI A/V cable
to be connected from an auxiliary device
such as a camcorder, video game system,
or Apple device. A cable from Apple is
required for Apple devices.
Touch the HDMI port that the external
device was connected to on the home
screen.
For certain HDMI devices that support USB
charging, the USB ports can be used as a
power source.
Content from these HDMI ports are NOT
accessible through the infotainment display.
To use the HDMI input of the RSI system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired display
and select HDMI as the source.
HDMI
HDMI Connection
The RCP provides two HDMI ports to mirror
video devices.
Connect the external device to watch the
device content through the RSI screen. Touch the HDMI port that was connected to
the external device on the home screen.
HDMI Playing View
HDMI playing view shows the video content
and includes:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.Share: Touch to share the screen with the
other rear screen. The screen can be
shared through the connected device.
Rear Media App from the Home Screen
The Rear Media App allows a front user to
control the Rear Seat Video Screen sources.
To access, touch the Rear Media App icon
from the Home Page.

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Infotainment System 163
The menu may contain the following:
Remember Screen Power Status
Select to have rear screens automatically
power on when the vehicle is started.
Rear Screen Voice-Over
Select to have Video Voice Over for the
individual rear screens.
Allowed Applications
Select to choose which applications are
visible.
Account
Select to show the vehicle data plan.
Reset Rear Media
Select to reset the applications.
Rear Media Terms of Use
Select to view the terms of use.
Privacy Statement
Select to view the Privacy statement.
RSI Troubleshooting
No power :The ignition might not be on or
in accessory mode. There is no sound from the headphones
with the indicator light on :
Make sure the
headphones have sufficient charge. Plug the
headphones to a USB-C port to charge.
Check to see if headphones are paired to the
screens. Make sure that you are listening in
to the correct screen by pressing the
channel select button.
If the steps above do not work, then unpair
the headphones from the RSI screens, turn
the headphones off, turn them back on and
attempt to pair them. See pairing
procedures for the Bluetooth headphone
previously in this section.
Video Distortion
Video distortion can occur when operating
cellular phones, scanners, CB radios, Global
Positioning Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the video
player when operating one of these devices
in or near the vehicle.
Navigation
Using the Navigation System
If equipped, launch the Nav application by
touching the Nav icon on the Home Page or
on the shortcut tray near the left side of
the infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy
statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Personalized Navigation.
Personalized Navigation (If Equipped)
If Personalized Navigation is available and
confirmed, this feature learns preferences by
remembering where the vehicle has been.
It uses the locations and navigation history
to personalize routes and results.
Personalized Navigation may learn elements
such as:
.Personalized routes based on preferred
streets.
.Search results that provide best matches
at the top of the list.
.Predictive traffic.

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180 Infotainment System
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the cell phone, but this step
should be done as a last effort.
8. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
9. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone: 1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and mobile
devices.
4. Touch the phone name of the cell phone to open the cell phone’s settings menu. 5. Touch the First to Connect option, to
enable the setting for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching the information icon to
the right of the paired cell phone name to
open the phone settings menu. If a cell
phone is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In doing
so, the Secondary Phone will be labeled as
Incoming Calls. This means the mobile
device can only receive calls. The Address
Book of a Secondary Phone will not be
available and hands-free outgoing calls
cannot be placed using this cell phone.
If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones 1. Touch the Phone icon on the Home Page. 2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile device to
show the cell phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
3. Touch the device name next to the connected cell phone to display the cell
phone’s or mobile device’s information
display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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186 Infotainment System
About
Shows the infotainment system software
information.
Display Optimization
Touch to adjust the screen for best quality.
Running Applications
Shows a complete list of applications that
are currently running on the infotainment
system.
Return to Factory Settings
Allows resetting the infotainment system
settings in the vehicle.
Vehicle
The menu may contain the following:
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code. Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Teen Driver
See
Teen Driver 0187.
Rear Seat Reminder
Allows for a chime and a message when the
rear door has been opened before or during
operation of the vehicle.
Buckle to Drive
This feature can prevent shifting out of Park
when the driver, and if applicable the front
passenger, seat belt is not buckled. See
Buckle To Drive 056.
Super Cruise Lane Change
See Super Cruise 0258.
Driver Mode Customization
See “Driver Mode Customization” inDriver
Mode Control 0240.
Climate
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings. Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Running Boards
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.
Remote Key Relearn
This sets up a new or forgotten key for use
in the vehicle. Place the key in the
transmitter pocket. Make sure vehicle is
parked and touch Start.

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Infotainment System 189
or the DIC will display a message
indicating that Teen Driver is active and
the action is not available.
.Super Cruise, if equipped, is not available.
.Enhanced Low Fuel Warning (if equipped)
–When the vehicle is low on fuel, the
low fuel light on the instrument cluster
flashes and the DIC low fuel warning
cannot be dismissed.
.Do not tow a trailer if equipped with
Automatic Emergency Braking.
Report Card
The vehicle owner must secure the driver’s
consent to record certain vehicle data when
the vehicle is driven with a registered Teen
Driver key. There is one Report Card per
vehicle. Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from the
time Teen Driver is activated or the last
time the Report Card was reset. The
following items may be recorded:
.Distance Driven –the total distance
driven.
.Maximum Speed –the maximum vehicle
speed detected.
.Overspeed Warnings –the number of
times the speed warning setting was
exceeded.
.Wide Open Throttle –the number of
times the accelerator pedal was pressed
nearly all the way down.
.Forward Collision Alerts (if equipped) –
the number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential risk for
a crash.
.Forward Automatic Braking, also called
Automatic Emergency Braking (if
equipped) –the number of times the
vehicle detected that a forward collision
was imminent and applied the brakes.
.Reverse Automatic Braking (if equipped) –
the number of times the vehicle detected
that a rearward collision was imminent
and applied the brakes.
.Traction Control –the number of times
the Traction Control System activated to
reduce wheel spin or loss of traction.
.Stability Control –the number of events
which required the use of electronic
stability control.
.Antilock Braking System Active –The
number of Antilock Brake System
activations.
.Tailgating Alerts (if equipped)– the
number of times the driver was alerted
for following a vehicle ahead too closely.
Report Card Data
Cumulative Data is saved for all trips until
the Report Card is reset or until the
maximum count is exceeded. If the
maximum count is exceeded for a Report
Card line item, that item will no longer be
updated in the Report Card until it is reset.
Each item will report a maximum of
1,000 counts. The distance driven will report
a maximum of 64 374 km (40,000 mi).
To delete Report Card data, do one of the
following:
.From the Report Card display, touch
Reset.
.Touch Clear PIN and All Teen Driver Keys
from the Teen Driver menu. This will also
unregister any Teen Driver keys and
delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.

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224 Driving and Operating
Shifting out of Park
This vehicle is equipped with an electronic
transmission. The shift lock release button is
designed to prevent inadvertent shifting out
of P (Park).
To shift out of P (Park):1. Ensure the engine is running.
2. Apply the brake pedal.
3. Press and hold the shift lock release button on the shift lever.
4. Move the shift lever to the desired position. For N (Neutral) hold the lever in
the N (Neutral) position until the N
indicator illuminates red.
5. The P indicator will turn white and the gear indicator on the shift lever will turn
red when the vehicle is no longer in
P (Park).
6. After releasing the shift lever, it will return to the center position.
If equipped, the Buckle to Drive feature may
prevent shifting from P (Park). See Buckle To
Drive 056.
If the vehicle cannot shift from P (Park), a
Driver Information Center (DIC) message
may be displayed. Ensure the engine is
running, the brake pedal is applied, and the shift lock release button is pressed when
you are attempting to shift out of P (Park).
If all of these conditions are met but the
vehicle will not shift out of P (Park), see
your dealer for service.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Dynamic Fuel Management
If equipped, Dynamic Fuel Management
allows the engine to operate in multiple
cylinder patterns, up to the full 8-cylinder
operation, depending on driving conditions.
When less power is required, such as
cruising at a constant vehicle speed, the
system will reduce any combination of
operating cylinders enabling the vehicle to
achieve better fuel economy. When greater
power is required, such as passing or
merging onto a freeway, the system will
maintain full 8-cylinder operation.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running, be
sure it will not move and there is adequate
ventilation.
See
Shifting Into Park 0223 and
Engine Exhaust 0225.
If the vehicle is left parked and running with
the remote key outside the vehicle, it will
continue to run for up to 15 minutes.
If the vehicle is left parked and running with
the remote key inside the vehicle, it will
continue to run for up to 30 minutes.
The vehicle could turn off sooner if it is
parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is taken
out of P (Park) while it is running.

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230 Driving and Operating
2. Tap the left steering wheel control toreduce the highest gear available, or the
right control to increase the highest gear
available.
3. To exit, pull back the shift lever a second time. The D will illuminate red, and the L
will turn white.
When shifting to L (Low), the transmission
shifts to a preset lower gear range. The
highest gear available while in this range
will be displayed next to the L (Low) in the
DIC. See Driver Information Center (DIC)
0 124. All gears below are available to use.
For example, when 4 (Fourth) is shown next
to the L, 1 (First) through 4 (Fourth) gears
are shifted automatically. To shift to 5
(Fifth) gear, tap the right steering wheel
control or shift into D (Drive).
L (Low) prevents shifting to a lower gear
range if the engine speed is too high. If the
vehicle speed is not reduced within the
allotted time, the lower gear range shift will
not complete. Slow the vehicle, then tap the
left steering wheel control to the desired
lower gear range.
Cruise control can be used while in ERS.Manual Mode (V-Series)
Tap Shift
Caution
Driving with the engine at a high rpm
without upshifting while using Tap Shift,
could damage the vehicle. Always upshift
when necessary while using Tap Shift.
If equipped, vehicles with Tap Shift have
controls on the back of the steering wheel
to manually shift the automatic
transmission. Permanent Tap Shift Mode
To enter Permanent Tap Shift Mode:
1. With the vehicle in D (Drive), pull back on the shift lever to activate M (Manual
Mode). The M in the shift pattern will
illuminate in red, and the D will switch
to white. While in Permanent Tap Shift
Mode, the M on the instrument cluster
will be highlighted and the current gear
shown.
2. After releasing the shift lever, it will return to the center position.
3. Pull the control toward you to shift. Pull the left control to downshift, and the
right control to upshift. To shift to the
lowest available gear, pull and hold the
left control.
To exit Permanent Tap Shift Mode: 1. To exit M (Manual Mode) and return to D (Drive), pull back on the shift lever.
The D in the shift pattern will illuminate
in red, and the M will switch to white.
2. After releasing the shift lever, it will return to the center position.
M (Manual Mode) can be exited to return to
D (Drive) at any speed by pulling the lever
rearward from the center position. It is not