maintenance CADILLAC ESCALADE ESV 2012 Service Manual

Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Service and Maintenance 11-11Shocks and Struts
Shocks and struts help aid in control
for a smoother ride. .
Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear. .
As part of the multi ‐ point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed. Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money, fuel, and
can reduce the risk of tire failure. .
Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire. .
Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle ’ s interior and
exterior, see Interior Care on
page 10 ‑ 99 and Exterior Care on
page 10 ‑ 96 .
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance. .
Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear. .
Your dealer has the required
equipment to ensure proper
wheel alignment.

Black plate (12,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
11-12 Service and Maintenance Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear. .
Signs of damage include
scratches, cracks, and chips. .
Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed. Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view. .
Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber. .
Trained dealer technicians can
check the wiper blades and
replace them when needed.

Black plate (13,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Service and Maintenance 11-13
Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Engine Oil Use only engine oil licensed to the dexos1 specfication, or equivalent, of
the proper SAE viscosity grade. ACDelco dexos1 Synthetic Blend is
recommended. See Engine Oil on page 10 ‑ 7 .
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See Engine Coolant on page 10 ‑ 16 .
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967, in
Canada 89021320).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection
requirements.
Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186).
Automatic Transmission DEXRON ®
-VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.

Black plate (14,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
11-14 Service and Maintenance Usage Fluid/Lubricant
Front and Rear Axle SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in
Canada 89021678).
Transfer Case DEXRON ®
-VI Automatic Transmission Fluid.
Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Body Door Hinge Pins, Tailgate
Hinge and Linkage, and Fuel Door
Hinge Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Outer Tailgate Handle Pivot Points Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or
Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887).
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in
Canada 10953437).

Black plate (15,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Service and Maintenance 11-15
Maintenance Replacement Parts Replacement parts identified here by name, part number, or specification can be obtained from your dealer.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 15908916 A3086C
Oil Filter 89017524 PF48
Spark Plugs 12621258 41-110
Wiper Blades
Front – 55.0 cm (21.6 in) 25877402 —
Rear – 30.0 cm (11.8 in) 25820122 —

Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
11-16 Service and Maintenance
Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Date Odometer
Reading Serviced By Maintenance Stamp Services Performed

Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Service and Maintenance 11-17Date Odometer
Reading Serviced By Maintenance Stamp Services Performed

Black plate (18,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
11-18 Service and Maintenance Date Odometer
Reading Serviced By Maintenance Stamp Services Performed

Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
13-6 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada) To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830. Online Owner Center Manage your vehicle (U.S.) at
cadillac.com. Click on
“ Owners, ” then “ Manage my
Cadillac/Owners Login. ”Information and services
customized for your specific
vehicle — all in one convenient
place. .
Digital owner manual, warranty
information, and more. .
Storage for online service and
maintenance records. .
Cadillac dealer locator for
service nationwide. .
Exclusive privileges and offers. .
Recall notices for your specific
vehicle. .
OnStar and GM Cardmember
Services Earnings summaries. Other Helpful Links:
Cadillac — www.cadillac.com
Cadillac Merchandise —
www.cadillaccollection.com
Help Center — www.cadillac.com/
pages/mds/helpcenter/faq.do .
FAQ (Frequently Asked
Questions) .
Contact Us
Cadillac Owner Centre
(Canada) cadillacowner.ca Take a trip to the Cadillac Owner
Centre: .
Chat live with online help
representatives. .
Use the Vehicle Tools section. .
Access third party enthusiast
sites and social media networks. .
Locate owner resources such as
lease-end, financing, and
warranty information.

Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Customer Information 13-7.
Retrieve your favorite articles,
quizzes, tips and multimedia
galleries organized into the
Features and Auto Care
Sections. .
Download the owner manual for
your vehicle, quickly and easily. .
Find the Cadillac-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
(U.S. and Canada)
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Roadside Service
(U.S. and Canada) U.S.: 1-800-224-1400
Canada: 1-800-882-1112 .
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438 .
Service is available 24 hours a day,
365 days a year. Calling for Service When calling Roadside Service,
have the following information
ready: .
Your name, home address, and
home telephone number. .
Telephone number of your
location. .
Location of the vehicle. .
Model, year, color, and license
plate number of the vehicle. .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle. .
Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.