window CADILLAC ESCALADE ESV 2012 Service Manual

Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Infotainment System 7-17
Radio Reception Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio. FM Stereo FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static
can occur, especially around tall
buildings or hills, causing the sound
to fade in and out.
XM ™ Satellite Radio ServiceXM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as with
FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time. Cellular Phone Usage Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Rear Side Window
Antenna The AM-FM antenna is located in
the passenger rear side windows.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass are
not damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.

Black plate (18,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
7-18 Infotainment System If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between the
grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Notice: Using a razor blade or
sharp object to clear the inside of
the rear side windows may affect
radio reception or damage the
rear side window antenna.
Repairs would not be covered by
the warranty. Do not clear the
inside of the rear side windows
with sharp objects. Notice: Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the antenna due to metallic tinting
materials will not be covered by
the warranty.
Satellite Radio Antenna The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system
(if equipped) may be affected if
the sunroof is open. Audio Players CD/DVD Player The player can be used for CD,
MP3, and as a DVD video player.
Read this section for more
information about DVD video.
When playing an audio CD the rear
seat operator can power on the
RSE video screen and use the
remote control to navigate through
the tracks on the CD.
CD Player While playing a CD, the navigation
system is available.
When you insert a CD, the CD tab
displays. If a DSP setting is
selected for the CD, it activates
each time you play a CD.
If the ignition or radio is turned off
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source.

Black plate (36,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
7-36 Infotainment System Notice: Avoid directly touching
the video screen, as damage may
occur. See “ Cleaning the Video
Screens ” later in this section for
more information.
Remote Control
To use the remote control, aim it at
the transmitter window at the rear of
the RSE overhead console and
press the desired button. Direct
sunlight or very bright light could
affect the ability of the RSE
transmitter to receive signals from
the remote control. If the remote control does not seem to be
working, the batteries might need to
be replaced. See “ Battery
Replacement ” later in this section.
Objects blocking the line of sight
could also affect the function of the
remote control.
If a CD or DVD is in the Radio DVD
slot, the remote control
O (power)
button can be used to turn on the
video screen display and start the
disc. The radio can also turn on the
video screen display. See CD/DVD
Player on page 7 ‑ 18 for more
information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
If the remote control becomes lost
or damaged, a new universal
remote control can be purchased. If this happens, make sure the
universal remote control uses a
code set of Toshiba ®
.
Remote Control Buttons
O (Power): Press this button to
turn the video screen on and off.
P (Illumination): Press this button
to turn the remote control backlight
on. The backlight automatically
times out after 7 to 10 seconds if no
other button is pressed while the
backlight is on.
v (Title): Press this button to
return the DVD to the main menu of
the DVD. This function could vary
for each disc.
y (Main Menu): Press this button
to access the DVD menu. The DVD
menu is different on every DVD.
Use the navigation arrows to move
the cursor around the DVD menu.
After making a selection press the
enter button. This button only
operates when using a DVD.

Black plate (39,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Infotainment System 7-39Tips and Troubleshooting ChartProblem Recommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (59,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Infotainment System 7-59Selecting a Play Mode
The order the songs are played can
be temporarily chosen on a disc.
The FOLDER play mode is the
default. Press the REPEAT button to
access the play mode options.
The play mode options are: .
Single — Play a selected song..
Folder — Play the folder in the
order the songs were recorded. .
Shuffle — Play the songs in
random order, from within the
selected folder.
Using the REPEAT Feature
REPEAT: Press to change between
Repeat One and Repeat Folder. .
Repeat One — Repeats the
song that is playing. .
Repeat Folder — Repeats the
folder that is playing. Tips and Troubleshooting IR Sensor Inoperative: Check that
the batteries are good in the remote
control. Check that the remote
Control IR Sensor is not blocked.
Aim the remote control toward the
IR Sensor being controlled. Select
the correct screen, 3 or 4.
No picture: Check that the correct
video input mode is selected. Check
that the video cable is plugged into
the jack securely.
No Sound: Check that the correct
audio input mode is selected. Check
that the audio cable is securely
plugged into the jack.
Cleaning the Video Screens The video display screens are made
of a specially coated glass and can
be scratched or damaged by
abrasive products, solvents,
or ammonia-based window
cleaners. Clean with a soft, lint-free,
cotton cloth that has been slightly dampened with warm water. Dry the
screens by wiping with a clean dry
cotton cloth.
Cleaning the Components Use care when touching or cleaning
the components such as the DVD
player or the discs.
Do not use DVD lens cleaners for
DVD players because the lens of
the DVD optics can become
contaminated by lubricants.
Handle CDs and DVDs carefully.
Store them in their original cases or
other protective cases and away
from direct sunlight and dust. The
DVD player scans the bottom
surface of the disc. If the surface of
a CD or DVD is damaged, such as
cracked, broken, or scratched, the
CD or DVD may not play properly or
not at all. If the surface of a CD or
DVD is soiled, take a soft, lint free
cloth or dampen a clean, soft cloth
in a mild, neutral detergent solution
mixed with water, and clean it. Make
sure the wiping process starts from
the center to the edge.

Black plate (97,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Infotainment System 7-97This system may not be available or
interferences may occur if any of the
following are true: .
Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel. .
Objects are located on the front
dash of the vehicle. .
Satellites are being repaired or
improved. .
After-market glass tinting has
been applied to the vehicle's
windshield.
Notice: Do not apply after-market
glass tinting to the vehicle's
windows. Glass tinting interferes
with the system's ability to
receive GPS signals and causes
the system to malfunction. The
window might have to be
replaced to correct the problem.
This would not be covered by the
warranty. For more information if the GPS is
not functioning properly, see Vehicle
Positioning on page 7 ‑ 97 and
Problems with Route Guidance on
page 7 ‑ 98 .
Vehicle Positioning At times, the position of the vehicle
on the map may be inaccurate due
to one or more of the following
reasons: .
Road system has changed. .
Vehicle is driving on slippery
road surfaces such as in sand,
gravel, and/or snow. .
Vehicle is traveling on winding
roads. .
Vehicle is on a long
straight road. .
Vehicle is approaching a tall
building or a large vehicle. .
Surface streets run parallel to a
freeway. .
Vehicle has just been transferred
by a vehicle carrier or a ferry. .
Current position calibration is set
incorrectly. .
Vehicle is traveling at high
speed. .
Vehicle changes directions more
than once, or when the vehicle is
turning on a turn table in a
parking lot. .
Vehicle is entering and/or exiting
a parking lot or a garage. .
GPS signal is not received. .
Roof carrier is installed on the
vehicle. .
Vehicle is being driven with tire
chains. .
Tires are replaced. .
Tire pressure for the tires is
incorrect. .
Tires are worn. .
First time the map DVD is
inserted. .
Battery is disconnected for
several days.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Climate Controls 8-1
Climate Controls Climate Control Systems Dual Automatic Climate Control
System . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear Climate Control System
(Rear Climate with Rear Seat
Audio) . . . . . . . . . . . . . . . . . . . . . . . 8-6
Air Vents Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-7
Climate Control Systems Dual Automatic Climate Control System The heating, cooling, and ventilation in the vehicle can be controlled with
this system. The vehicle also has a flow-through ventilation system
described later in this section.
Climate Control with Heated and Cooled Seats Shown
A. Driver and Passenger
Temperature Controls
B. AUTO (Automatic Operation)
C. Defrost
D. Recirculation E. Rear Window Defogger
F. Air Conditioning
G. Heated and Cooled Seats
H. Fan Control

Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Climate Controls 8-32. Set the driver and passenger
temperature.
To find your comfort setting, start
with a 23°C (74°F) temperature
setting and allow about
20 minutes for the system to
regulate. Use the driver or
passenger temperature buttons
to adjust the temperature setting
as necessary. If a temperature
setting of 15°C (60°F) is chosen,
the system remains at the
maximum cooling setting. If a
temperature setting of 32°C
(90°F) is chosen, the system
remains at the maximum heat
setting. Choosing either
maximum setting will not cause
the vehicle to heat or cool any
faster.
Be careful not to cover the sensor
located on the top of the instrument
panel near the windshield. This
sensor regulates air temperature
based on sun load and also turns
on the headlamps. To avoid blowing cold air in cold
weather, the system will delay
turning on the fan until warm air is
available. The length of delay
depends on the engine coolant
temperature. Pressing the fan
switch will override this delay and
change the fan to a selected speed.
Manual Operation
y 9 z (Fan Control): Press the
up or down arrows to increase or
decrease the fan speed
Pressing this button when the
system is off will turn the system on.
Pressing either arrow while using
automatic operation will place the
fan in manual operation. The fan
setting will display and the AUTO
light will turn off. The air delivery will
remain in automatic operation.
y N z (Air Delivery Mode
Control): Press to change the
direction of the airflow in the vehicle.
Repeatedly press the button until
the desired mode appears on the
display. When the system is turned off, the
display goes blank after displaying
the current status of the system.
H (Vent): Air is directed to the
instrument panel outlets.
) (Bi-Level): Air is divided
between the instrument panel and
floor outlets. Some air is directed
towards the windshield and side
window outlets. Cooler air is
directed to the upper vents and
warmer air to the floor vents.
6 (Floor): Air is directed to the
floor outlets, with some to the
windshield, side window outlets, and
second row floor outlets. In this
mode, the system automatically
selects outside air.
- (Defog): This mode clears the
windows of fog or moisture. Air is
directed to the windshield, floor
outlets, and side window vents. In
this mode, the system turns off
recirculation and runs the air
conditioning compressor unless the
outside temperature is close to

Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
8-4 Climate Controls freezing. The recirculation mode
cannot be selected while in the
defog mode.
0 (Defrost): This mode removes
fog or frost from the windshield
more quickly. Air is directed to the
windshield and side window vents,
with some directed to the floor
vents. In this mode, the system
automatically forces outside air into
the vehicle and runs the air
conditioning compressor unless the
outside temperature is close to
freezing. The recirculation mode
cannot be selected while in the
defrost mode.
The passenger temperature control
cannot be activated while in defrost
mode. If the passenger control knob
is pressed, the passenger
temperature flashes three times and
will not work. If the passenger
control knob is adjusted, the driver
temperature indicator changes. The
passenger temperature will not be
displayed. If vent, bi-level, or floor mode is
selected again, the climate control
system displays the previous
temperature settings.
Do not drive the vehicle until all the
windows are clear.
# (Air Conditioning): Press to
turn the air conditioning (A/C)
compressor on and off. An indicator
light comes on to show that the air
conditioning is on.
Pressing this button when the
outside temperature is too cool for
air conditioning will make the air
conditioning indicator flash 3 times
and then turn off indicating the air
conditioning mode is not available.
If the air conditioning is on and the
outside temperature drops below a
temperature which is too cool for air
conditioning to be effective, the air
conditioning light turns off to show
that the air conditioning mode has
been canceled. On hot days, open the windows long
enough to let hot inside air escape.
This helps to reduce the time it
takes for the vehicle to cool down.
It also helps the system to operate
more efficiently.
The air conditioning system
removes moisture from the air, so a
small amount of water might drip
under the vehicle while idling or
after turning off the engine. This is
normal.
@ (Recirculation): Press to turn
the recirculation mode on or off. An
indicator light comes on to show
that the recirculation is on.
This mode recirculates and helps to
quickly cool the air inside the
vehicle. It can be used to help
prevent outside air and odors from
entering the vehicle.
The recirculation mode cannot be
used with floor, defog, or defrost
modes. If recirculation is selected
with one of those modes, the
indicator light flashes three times
and then turns off. The air

Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Climate Controls 8-5conditioning compressor also comes
on when this mode is activated.
While in recirculation mode the
windows may fog when the weather
is cold and damp. To clear the fog,
select either the defog or defrost
mode and increase the fan speed.
The recirculation mode can also be
turned off by turning off the ignition.
REAR (Rear Climate Control): For
vehicles with the rear heating and
air conditioning controls. Press the
REAR button to turn the rear climate
control system on or off. See Rear
Climate Control System (Rear
Climate with Rear Seat Audio) on
page 8 ‑ 6 . Rear Window Defogger The rear window defogger uses a
warming grid to remove fog from the
rear window.
1 (Rear Window Defogger):
Press to turn the rear window
defogger on or off. It automatically
turns off after it has been activated.
The defogger can also be turned off
by turning off the engine. Do not
drive the vehicle until all the
windows are clear. Notice: Do not use a razor blade
or sharp object to clear the inside
rear window. Do not adhere
anything to the defogger grid
lines in the rear glass. These
actions may damage the rear
defogger. Repairs would not be
covered by your warranty.
Heated Mirrors: Press
1 to help
clear fog or frost from the surface of
the outside mirror. See “ Outside
Heated Mirrors ” in Heated Mirrors
on page 2 ‑ 17 .
Heated or Cooled Seats: For
vehicles with heated and cooled
seats, see Heated and Ventilated
Front Seats on page 3 ‑ 7 .