instrument panel CADILLAC ESCALADE ESV 2012 Repair Manual

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
13-2 Customer Information STEP TWO: If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Cadillac Customer Assistance
Center at 1-800-458-8006. In
Canada, call the Canadian Cadillac
Customer Care Centre at
1-888-446-2000.
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative: .
Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield. .
Dealership name and location. .
Vehicle delivery date and
present mileage. When contacting Cadillac,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE — U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line ®
Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
i-4 INDEX Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 5-23
Driving
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-57
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-25
Highway Hypnosis . . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . . 9-12
If the Vehicle is Stuck . . . . . . . . . 9-15
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-16
Wet Roads . . . . . . . . . . . . . . . . . . . 9-11
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-1
DVD
Rear Seat
Entertainment
System . . . . . . . . . . . . . . . . 7-31, 7-41
DVD/CD Player . . . . . . . . . . . . . . . . 7-18 E E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-54
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-69
Electrical System
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-39
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-43
Overload . . . . . . . . . . . . . . . . . . . 10-38
Emergency, OnStar ®
. . . . . . . . . . 14-2
Engine
Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-16
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-16
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . 10-15
Cooling System Messages . . . 5-30 Engine (cont'd)
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-29
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-22
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-31
Overheated Protection
Operating Mode . . . . . . . . . . . 10-22
Overheating . . . . . . . . . . . . . . . . 10-19
Power Messages . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-22
Running While Parked . . . . . . . . 9-30
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-24
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-9
Equipment, Towing . . . . . . . . . . . . 9-65
Event Data Recorders . . . . . . . . 13-19
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-9
Extender, Safety Belt . . . . . . . . . . 3-24
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-5

Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
INDEX i-5
FFan
Engine . . . . . . . . . . . . . . . . . . . . . . 10-22
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter,
Engine Air Cleaner . . . . . . . . . 10-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-5
Flashers, Hazard Warning . . . . . . 6-7
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-65
Changing . . . . . . . . . . . . . . . . . . . 10-74
Floor Mats . . . . . . . . . . . . . . . . . . .10-102
Fluid
Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-25
Power Steering . . . . . . . . . . . . . 10-22
Washer . . . . . . . . . . . . . . . . . . . . . 10-23
Fog Lamps
Bulb Replacement . . . . . . . . . . . . . 6-8
Front Axle . . . . . . . . . . . . . . . . . . . . 10-28
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Front Seats
Heated and Ventilated . . . . . . . . . 3-7 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-51
Additives . . . . . . . . . . . . . . . . . . . . . 9-53
E85 (85% Ethanol) . . . . . . . . . . . 9-54
Economy Driving . . . . . . . . . . . . . 1-25
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-56
Filling the Tank . . . . . . . . . . . . . . . 9-55
Foreign Countries . . . . . . . . . . . . 9-52
Gasoline Specifications . . . . . . . 9-52
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Management, Active . . . . . . . . . . 9-28
Recommended . . . . . . . . . . . . . . . 9-52
Requirements, California . . . . . 9-52
System Messages . . . . . . . . . . . . 5-32
Full-Size Spare Tire . . . . . . . . . . 10-87
Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-39
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-43 G Garage Door Opener . . . . . . . . . . 5-46
Programming . . . . . . . . . . . . . . . . . 5-46
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-52
Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-57
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-33
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . 7-96
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 13-7