phone CADILLAC ESCALADE ESV 2012 Repair Manual

Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
14-6 OnStar OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar ’ s
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond
OnStar ’ s control may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming. See Radio Frequency Statement on
page 13 ‑ 21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Q for help with: .
Locating a gas station with an
attendant to pump gas. .
Finding a hotel, restaurant, etc.,
that meets accessibility needs. .
Providing directions to the
closest hospital or pharmacy in
urgent situations. TTY Users OnStar has the ability to
communicate to the deaf,
hard ‐ of ‐ hearing, or speech ‐ impaired
customers while in the vehicle. The
available dealer ‐ installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn ‐ by ‐ Turn Navigation.
Onstar.com The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the “ My
Account ” tab on the home page.

Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
INDEX i-3Child Restraints
Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-43
Lower Anchors and
Tethers for Children . . . . . . . . . 3-49
Older Children . . . . . . . . . . . . . . . . 3-41
Securing . . . . . . . . . . 3-56, 3-59, 3-60
Systems . . . . . . . . . . . . . . . . . . . . . . 3-45
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-39
Cleaning
Exterior Care . . . . . . . . . . . . . . . 10-96
Interior Care . . . . . . . . . . . . . . . . 10-99
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-14
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Compressor Kit, Tire
Sealant . . . . . . . . . . . . . . . . . . . . . . 10-67
Configure Menu . . . . . . . . . . . . . . . 7-84
Connections, OnStar ®
. . . . . . . . . 14-4 Continuous Damping
Control (CDC) . . . . . . . . . . . . . . . . 9-40
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-16
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-16
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . . . 10-15
Engine Messages . . . . . . . . . . . . 5-30
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . 13-13
Cruise Control . . . . . . . . . . . . . . . . . 9-41
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . 13-4, 13-5
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information
Service Publications
Ordering Information . . . . . . 13-17
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3 D Damage Repair, Collision . . . . . 13-14
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-19
Database Coverage
Explanations . . . . . . . . . . . . . . . . . 7-99
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-5
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Destination, Navigation . . . . . . . . 7-70
Devices, Auxiliary . . . . . . . . . . . . . 7-30
Diagnostics, OnStar ®
. . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-9
Door
Ajar Messages . . . . . . . . . . . . . . . 5-29
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-3
Drive Systems
All-Wheel Drive . . . . . . . 10-27, 9-34

Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
INDEX i-9
PPark
Shifting Into . . . . . . . . . . . . . . . . . . . 9-26
Shifting Out of . . . . . . . . . . . . . . . . 9-27
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-17
Parking
Assist, Ultrasonic . . . . . . . . . . . . . 9-44
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Brake and P (Park)
Mechanism Check . . . . . . . . 10-31
Over Things That Burn . . . . . . . 9-28
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-14
Passenger Sensing System . . . 3-33
Perchlorate Materials
Requirements, California . . . . . 10-3
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-38
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . 7-103 Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . 6-10
Retained Accessory (RAP) . . . 9-26
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-22
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Power Assist Steps . . . . . . . . . . . . 2-12
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Privacy
Radio Frequency
Identification (RFID) . . . . . . . 13-20
Problems with Route
Guidance . . . . . . . . . . . . . . . . . . . . 7-98
Program
Courtesy Transportation . . . . 13-13
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-3 R Radio Frequency
Identification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-21
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-9
CD/DVD Player . . . . . . . . . . . . . . . 7-18
Reception . . . . . . . . . . . . . . . . . . . . 7-17
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-9
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-29
Locking . . . . . . . . . . . . . . . . . . . . . . . 9-40
Rear Climate Control System . . . 8-6
Rear Seat Audio (RSA)
System . . . . . . . . . . . . . . . . . . . . . . . 7-60
Rear Seat
Entertainment
System . . . . . . . . . . . . . . . . . 7-31, 7-41
Rear Seat Audio (RSA) . . . . . . . 7-60
Rear Seats
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Side Window Antenna . . . 7-17
Rear Storage . . . . . . . . . . . . . . . . . . . 4-2
Rear Vision Camera (RVC) . . . . 9-48
Rear Window Washer/Wiper . . . . 5-5

Black plate (12,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
i-12 INDEX Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-3
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-3
Storing the Tire Sealant
and Compressor Kit . . . . . . . . . 10-73
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-15
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-21
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Symbols, Navigation . . . . . . . . . . . 7-65
System
Infotainment . . . . . . . . . . . . . . . . . . . 7-2
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-3
System Needs Service, If . . . . . . 7-98 T Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-14
Immobilizer . . . . . . . . . . . . . . . . . . . 2-14
Third-Row Seats . . . . . . . . . . . . . . . 3-12
Throttle, Adjustable . . . . . . . . . . . . 9-22
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires
Buying New Tires . . . . . . . . . . . 10-60
Chains . . . . . . . . . . . . . . . . . . . . . . 10-65
Changing . . . . . . . . . . . . . . . . . . . 10-74
Designations . . . . . . . . . . . . . . . 10-48
Different Size . . . . . . . . . . . . . . . 10-62
Full-Size Spare . . . . . . . . . . . . . 10-87
If a Tire Goes Flat . . . . . . . . . . 10-65
Inflation Monitor System . . . . 10-55
Inspection . . . . . . . . . . . . . . . . . . 10-57
Messages . . . . . . . . . . . . . . . . . . . . 5-36 Tires (cont'd)
Pressure . . . . . . . . . . . . . . . . . . . . 10-53
Pressure Light . . . . . . . . . . . . . . . . 5-21
Pressure Monitor System . . . 10-53
Rotation . . . . . . . . . . . . . . . . . . . . 10-58
Sealant and
Compressor Kit . . . . . . . . . . . 10-67
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . 10-73
Secondary Latch System . . . 10-85
Sidewall Labeling . . . . . . . . . . . 10-47
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-49
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-62
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-64
Wheel Replacement . . . . . . . . 10-64
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-59