service CADILLAC ESCALADE ESV 2019 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . . . . . 27
Seats and Restraints . . . . . . . . . . . . . . . 60
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Instruments and Controls . . . . . . . . 123
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Infotainment System . . . . . . . . . . . . . 175
Climate Controls . . . . . . . . . . . . . . . . . . 176
Driving and Operating . . . . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 276
Service and Maintenance . . . . . . . . . 359
Technical Data . . . . . . . . . . . . . . . . . . . . 373
Customer Information . . . . . . . . . . . . 377
Reporting Safety Defects . . . . . . . . . 387
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Connected Services . . . . . . . . . . . . . . . 399
Index . . . . . . . . . . . . . . . . . . . . . . . . 403

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
2 INTRODUCTION
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, CADILLAC, the CADILLAC
Emblem, and ESCALADE are
trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name“General Motors
of Canada Company ”for Cadillac
Motor Division wherever it appears in
this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the back
of the manual. It is an alphabetical
list of what is in the manual and the
page number where it can be found.
Litho in U.S.A.
Part No. 84161699 B Second Printing©2018 General Motors LLC. All Rights Reserved.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
INTRODUCTION 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do Not,”
“Do not do this,” or“Do not let this
happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message, gauge,
or indicator.
M: Shown when the owner’s manual
has additional instructions or
information.
*: Shown when the service manual
has additional instructions or
information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols that
may be found on the vehicle and what
they mean. See the features in this
manual for information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child
Restraints

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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IN BRIEF 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . . . . . 12
Second Row Seats . . . . . . . . . . . . . . . . . 12
Third Row Seats . . . . . . . . . . . . . . . . . . . 12
Heated and Cooled Front Seats . . . 12
Head Restraint Adjustment . . . . . . . 13
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Passenger Sensing System . . . . . . . . 13
Mirror Adjustment . . . . . . . . . . . . . . . . 14
Steering Wheel Adjustment . . . . . . . 15
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . . . . . . . 15
Interior Lighting . . . . . . . . . . . . . . . . . . . 15
Exterior Lighting . . . . . . . . . . . . . . . . . . . 16
Windshield Wiper/Washer . . . . . . . . 17
Climate Controls . . . . . . . . . . . . . . . . . . . 17 Transmission . . . . . . . . . . . . . . . . . . . . . . . 18
Four-Wheel Drive . . . . . . . . . . . . . . . . . . 18
Vehicle Features
Infotainment System . . . . . . . . . . . . . . 19
Steering Wheel Controls . . . . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . . . . . 20
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . . . . . . 21
Lane Keep Assist (LKA) . . . . . . . . . . . 21
Lane Change Alert (LCA) . . . . . . . . . . 21
Surround Vision . . . . . . . . . . . . . . . . . . . 21
Rear Vision Camera (RVC) . . . . . . . . 21
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . 22
Automatic Parking Assist (APA) . . . . . . . . . . . . . . . . . . . . . . 22
Reverse Automatic Braking (RAB) . . . . . . . . . . . . . . . . . . . . 22
Power Outlets . . . . . . . . . . . . . . . . . . . . . . 22
Universal Remote System . . . . . . . . . 23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . 24
Tire Pressure Monitor . . . . . . . . . . . . . 24
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . 25
Engine Oil Life System . . . . . . . . . . . . 25
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Roadside Service . . . . . . . . . . . . . . . . . . . 26

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
12 IN BRIEF
Memory Features
If equipped, memory seats allow two
drivers to save and recall their unique
seat positions for driving the vehicle,
and a shared exit position for getting
out of the vehicle. Other feature
positions may also be saved, such as
power mirrors and power steering
wheel, if equipped. Memory positions
are linked to RKE transmitter 1 or 2
for automatic memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and release
SET; a beep will sound. Then
immediately press and hold 1, 2,or
B(Exit) until two beeps sound.
To manually recall these positions,
press and hold 1, 2, or
Buntil the
saved position is reached.
When Auto Memory Recall is enabled
in vehicle personalization, positions
previously saved to memory buttons
1 and 2 are recalled when the ignition
is changed from off to on or ACC/
ACCESSORY.
When Easy Exit Options is enabled in
vehicle personalization, the feature
automatically recalls the previously
saved exit position when exiting the
vehicle.
Memory adjustments may not be
available upon delivery or after service
until steps in “Saving Memory
Positions” section are performed. See
Memory Seats 065.
Second Row Seats
The second row seatbacks can be
folded for additional cargo space,
or the seats can be folded and tumbled for easy entry/exit to the
third row seats. The seatbacks also
recline.
See
Second Row Seats 071.
Third Row Seats
Third row seatbacks can be folded. See
Third Row Seats 075.
Heated and Cooled Front
Seats
The buttons are near the climate
controls on the center stack. To
operate, the engine must be running.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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26 IN BRIEF
.Set the climate controls to the
desired temperature after the
engine is started, or turn them off
when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid abrupt
stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed limits
or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with the
same TPC Spec number molded
into the tire's sidewall near
the size.
. Follow recommended scheduled
maintenance.Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. Only): 1-888-889-2438
New Cadillac owners are automatically
enrolled in the Roadside Service
Program.
See Roadside Service 0381.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
28 KEYS, DOORS, AND WINDOWS
Press the button on the side of the
RKE transmitter to remove the key.
Never pull the key out without
pressing the button.
The key is used for the driver door.
See your dealer if a replacement key
or additional key is needed.
If locked out of the vehicle, see
Roadside Service0381.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0391.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0387.
If there is a decrease in the Remote
Keyless Entry (RKE) operating range: .
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other vehicles
or objects may be blocking the
signal.
. Check the transmitter's battery.
See “Battery Replacement ”later in
this section.
. If the transmitter is still not
working correctly, see your dealer
or a qualified technician for
service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless Access
Operation ”later in this section.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
42 KEYS, DOORS, AND WINDOWS
.Presslon the bottom edge of
the liftgate next to the latch to
close.
Press any liftgate button, the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to stop it.
Pressing any liftgate button or
pressing
btwice quickly on the RKE
transmitter restarts the operation in
the reverse direction. Pressing the
touch pad on the liftgate handle will
restart the motion, but only in the
opening direction.
Caution
Manually forcing the liftgate to
open or close during a power cycle
can damage the vehicle. Allow the
power cycle to complete.
The power liftgate may be temporarily
disabled in extremely low
temperatures, or after repeated power
cycling over a short period of time.
If this occurs, the liftgate can still be
operated manually. If the vehicle is shifted out of P (Park)
while the power function is in
progress, the liftgate will continue to
completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the liftgate is
closed and latched before driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle, it
indicates that the system is reacting
to excess weight on the liftgate or a
possible support strut failure.
A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight.
If the liftgate continues to
automatically close after opening, see
your dealer for service before using
the power liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support strut
failure. This could also activate the
falling liftgate detection feature. Allowthe liftgate to complete its operation
and wait a few seconds before
manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate. This will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the liftgate
from completely closing, the horn will
sound as an alert that the liftgate did
not close.
Pinch sensors are on the side edges of
the liftgate. If an object is caught
between the liftgate and the vehicle
and presses against a sensor, the

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 51
The system has one or more
transmitters matched to an
immobilizer control unit in the
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start the
vehicle.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter or
place the transmitter in the
transmitter pocket/insert next to the
center console storage area between
the driver and front passenger seats.
See“Starting the Vehicle with a Low
Transmitter Battery” underRemote
Keyless Entry (RKE) System Operation
0 28. If the engine does not start with the
other transmitter or when the
transmitter is in the pocket/insert, the
vehicle needs service. See your dealer
who can service the theft-deterrent
system and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or device
that disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you cut
too sharply into the right lane, you
could hit a vehicle on the right.
Check the inside mirror or glance
over your shoulder before changing
lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from the
driver seat.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 55
The camera that provides the Rear
Camera Mirror (RCM) image is above
the license plate, next to the Rear
Vision Camera (RVC).
To clean the rear camera, seeRear
Window Wiper/Washer 0126.
Troubleshooting
If the tab is in the rearward position
and a blue screen and
dare displayed
in the mirror and the display shuts
off, see your dealer for service.
The RCM may not work properly or
display a clear image if: .
There is glare from the sun or
headlamps. This may obstruct
objects from view.
. Dirt, snow, or other debris blocks
the camera lens. Clean the lens
with a soft damp cloth.
. The back of the vehicle has been
damaged and the position and
mounting angle of the camera has
changed.
Child-View Mirror
If equipped, the child-view mirror is
on the overhead console. Press the
fixed button on the cover to release.
Push the mirror back up when not
in use.