service schedule CADILLAC ESCALADE EXT 2003 2.G User Guide

Scheduled Maintenance
The services shown in this schedule up to 100,000 miles
(166 000 km) should be repeated after 100,000 miles
(166 000 km) at the same intervals for the life of
this vehicle. The services shown at 150,000 miles
(240 000 km) should be repeated at the same interval
after 150,000 miles (240 000 km) for the life of this
vehicle.
See
Part B: Owner Checks and Services on page 6-11andPart C: Periodic MaintenanceInspections on
page 6-15.
Footnotes
²The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle 's useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
+A good time to check your brakes is during tire
rotation. See Brake System Inspection on page 6-16.
Engine Oil and Chassis Lubrication
Scheduled Maintenance
Change engine oil and ®lter as indicated by the
GM Oil Life System (or every 12 months, whichever
occurs ®rst). Reset the system.
Your vehicle has a computer system that lets you know
when to change the engine oil and ®lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change will be indicated can vary
considerably. For the oil life system to work properly,
you must reset the system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL message will
come on. Change your oil as soon as possible within
the next two times you stop for fuel. It is possible that,
if you are driving under the best conditions, the oil
life system may not indicate that an oil change is
necessary for over a year. However, your engine oil and
®lter must be changed at least once a year and at
this time the system must be reset. Your dealer has
GM-trained service people who will perform this
work using genuine GM parts and reset the system.
It is also important to check your oil regularly and keep
it at the proper level.
6-5

If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed. See
Engine Oil on
page 5-14for information on resetting the system.
An Emission Control Service.
Lubricate chassis components with each engine oil
and ®lter change.
Lubricate the front suspension, ball joints, steering
linkage, transmission shift linkage and parking brake
cable guides. Ball joints should not be lubricated unless
their temperature is 10ÉF (-12ÉC) or higher, or they
could be damaged.
See the mileage intervals following for additional
services that may be performed with an engine oil
change and chassis lubrication. After the services are
performed, record the date, odometer reading and
who performed the service on the maintenance record
pages in Part E of this schedule.
7,500 Miles (12 500 km)
qCheck rear/front axle ¯uid level and add ¯uid as
needed. Check constant velocity joints and axle seals
for leaking.
qRotate tires. See
Tire Inspection and Rotation on
page 5-68for proper rotation pattern and additional
information.(See footnote +.)
15,000 Miles (25 000 km)
qInspect engine air cleaner ®lter change indicator.
If necessary, replace the ®lter. If vehicle is driven
in dusty/dirty conditions, inspect ®lter change
indicator at every engine oil change. See
Engine Air
Cleaner/Filter on page 5-19for more information.An Emission Control Service. (See footnote ².)
qCheck rear/front axle ¯uid level and add ¯uid as
needed. Check constant velocity joints and axle seals
for leaking.
qRotate tires. See
Tire Inspection and Rotation on
page 5-68for proper rotation pattern and additional
information.(See footnote +.)
6-6

Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service and
any additional information from ªOwner Checks and Servicesº or ªPeriodic Maintenanceº on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Maintenance Record
6-19

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ®ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
·A description of the problem
·Name, home address, home telephone number
·Location of your Cadillac and number you are
calling from
·The model year, Vehicle Identi®cation Number
(VIN), mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who
have hearing difficulties or are speech impaired.
Cadillac has installed special telecommunication devices
called Text Telephone (TTY) in the Roadside Service
Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 ± daily, 24 hours.
Courtesy Transportation
Cadillac has always exempli®ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with
the Bumper-to-Bumper coverage provided by the
New Vehicle Limited Warranty. Several transportation
options are available when warranty repairs are
required. This will reduce your inconvenience during
warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem
is safety-related. If it is, please call your dealership,
let them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
7-7

Transportation Options
Warranty service can generally be completed while
you wait. However, if you are unable to wait Cadillac
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a
one way shuttle ride to a destination up to 10 miles
from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (®ve days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (®ve day maximum) may be available.
Claim amounts should re¯ect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you
for a rental vehicle you obtained, at actual cost, up to
a maximum of $37.00 per day supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or
rental usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
7-8

Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
Owner's Manual
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-11

E
Easy Exit Seat...............................................2-73
Electrical System...........................................5-101
Add-On Equipment.....................................5-101
Fuses and Circuit Breakers.........................5-101
Power Windows and Other Power Options.......5-101
Windshield Wiper Fuses.............................5-101
Electrochromic Mirror Operation........................2-42
Emissions Inspection and
Maintenance Programs.................................3-44
ENGINE COOLANT HOT.................................3-59
Engine Coolant Level Check.............................6-11
Engine Oil Additives........................................5-17
Engine Oil and Chassis Lubrication Scheduled
Maintenance................................................. 6-5
Engine Oil Level Check...................................6-11
ENGINE OVERHEATED..................................3-60
Engine..........................................................5-19
Air Cleaner/Filter.........................................5-19
Battery.......................................................5-43
Check and Service Engine Soon Light............3-42
Compartment Overview................................5-12
Coolant Heater............................................2-31
Coolant Temperature Gage...........................3-40
Coolant......................................................5-24
Cooling System Inspection............................6-16
Exhaust.....................................................2-39Engine (cont.)
Fan Noise..................................................5-36
Oil .............................................................5-14
Overheating................................................5-27
Starting......................................................2-29
Entertainment System....................................3-101
Cleaning the Video Screen..........................3-101
DVD Distortion............................................3-99
Entry Lighting.................................................3-18
Environmental Concerns..................................4-20
Erasing HomeLink
žButtons..............................2-51
Exit Lighting...................................................3-18
Extender, Safety Belt.......................................1-27
Exterior Lamps...............................................3-14
F
Filter.............................................................5-19
Engine Air Cleaner......................................5-19
Finding a PTY Station (RDS and XMŸ).............3-71
Finding a Station............................................3-69
Finish Care....................................................5-96
Finish Damage...............................................5-98
Fixed Mast Antenna.......................................3-101
Flash-to-Pass................................................... 3-9
Flat Tire, Changing.........................................5-76
Flat Tire........................................................5-75
6

Locks (cont.)
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-17
LOW COOLANT LEVEL..................................3-59
Low Fuel Warning Light...................................3-46
Luggage Carrier..............................................2-53
Lumbar........................................................... 1-3
Power Controls............................................. 1-3
M
Maintenance and Cleaning...............................2-66
Maintenance, Normal Replacement Parts..........5-111
Maintenance Schedule.....................................6-11
At Each Fuel Fill.........................................6-11
At Least Once a Month................................6-11
At Least Once a Year..................................6-12
At Least Twice a Year..................................6-12
Brake System Inspection..............................6-16
Engine Cooling System Inspection.................6-16
Exhaust System Inspection...........................6-15
Fuel System Inspection................................6-16
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2Maintenance Schedule (cont.)
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-11
Part C - Periodic Maintenance Inspections......6-15
Part D - Recommended Fluids and
Lubricants...............................................6-17
Part E - Maintenance Record........................6-19
Scheduled Maintenance................................. 6-5
Steering and Suspension Inspection...............6-15
Transfer Case and Front Axle
(All-Wheel Drive) Inspection.......................6-16
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-60
Making Turns.................................................4-58
Malfunction Indicator Light................................3-42
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-72
Message.......................................................3-58
DIC Warnings and Messages........................3-58
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) ± Customer Assistance........................ 7-5
Midgate Drain Grate Removal and Cleaning.......2-69
Midgate Operation...........................................2-13
Midgate.........................................................2-12
10

Parking.........................................................3-20
Assist........................................................3-20
Brake........................................................2-35
Over Things That Burn.................................2-39
Park(P).........................................................2-36
Shifting Into................................................2-36
Part A - Scheduled Maintenance Services............ 6-4
Part B - Owner Checks and Services................6-11
Part C - Periodic Maintenance Inspections..........6-15
Part D - Recommended Fluids and
Lubricants..................................................6-17
Part E - Maintenance Record...........................6-19
Passenger Air Bag Indicator.............................2-43
Passenger Air Bag Status Indicator...................3-35
PASSENGER DOOR AJAR..............................3-63
Passenger Sensing System..............................1-60
Passing.................................................4-15, 4-58
Passlock
ž......................................................2-27 .
ii
Personalization Button.....................................3-51
Personalization, Climate Controls......................3-30
Plan Ahead When Possible................................ 7-7
Playing a Cassette Tape..................................3-76
Playing a Compact Disc...................................3-79
Playing the Radio...........................................3-68
Power Steering...............................................4-13Power...........................................................3-22
Accessory Outlets........................................3-22
Door Locks.................................................. 2-9
Electrical System.......................................5-101
Lumbar Controls........................................... 1-3
Seat............................................................ 1-2
Steering Fluid.............................................5-37
Windows....................................................2-25
Programmable Automatic Door Locks.................2-10
Programming the HomeLink Transmitter.............2-49
Puddle Lamps................................................3-16
Q
Questions and Answers About Safety Belts.........1-12
R
Radio Data System (RDS)...............................3-67
Radio Messages.............................................3-73
Radios..........................................................3-66
Care of Your Cassette Tape Player................3-99
Care of Your CD and DVD Player................3-101
Care of Your CD Changer...........................3-101
Care of Your CDs and DVDs.......................3-101
CD Changer...............................................3-95
Navigation/Radio System..............................3-93
12