service CADILLAC ESCALADE EXT 2007 3.G Owners Manual

Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer can
offer you one of the following:
Shuttle Service
Shuttle Service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and
public transportation is used as “shuttle service,”
the reimbursement is limited to the associated
shuttle allowance (contact your dealer) and must
be supported by original receipts. In addition,
in the United States, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should reect
actual costs and be supported by original receipts.
553

Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for a warranty repair. Taxi reimbursement
may also be available if you meet the eligibility for
a courtesy rental and a rental vehicle is not
practical for your requirements. Rental and taxi
reimbursement will be limited (contact your dealer)
and must be supported by original receipts. This
requires that you sign and complete a rental
agreement and meet state/provincial, local and
rental vehicle provider requirements. Requirements
vary and may include minimum age requirements,
insurance coverage, credit card, etc. You are
responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees,
excessive mileage or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service, may
not be available at every dealer. Please contact
your dealer for specic information about
availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
Cadillac and General Motors of Canada reserve
the right to unilaterally modify, change or
discontinue Courtesy Transportation at any time
and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at their sole discretion.
554

To read this information, special equipment is
needed and access to the vehicle or the device
that stores the data is required. GM will not access
information about a crash event or share it with
others other than:
with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the
lessee,
in response to an official request of police or
similar government office,
as part of GM’s defense of litigation through
the discovery process, or
as required by law.
In addition, once GM collects or receives data,
GM may:
use the data for GM research needs,
make it available for research where
appropriate condentiality is to be maintained
and need is shown, or
share summary data which is not tied to a
specic vehicle with non-GM organizations
for research purposes.Others, such as law enforcement, may have
access to the special equipment that can read the
information if they have access to the vehicle
or the device that stores the data.
If your vehicle has OnStar
®, please check the
OnStar®subscription service agreement or
manual for information on its operations and data
collection.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and quality
replacement parts. Poorly performed collision
repairs will diminish your vehicle’s resale value,
and safety performance can be compromised in
subsequent collisions.
556

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality
of coverage afforded by various insurance policy
terms. Many insurance policies provide reduced
protection to your GM vehicle by limiting
compensation for damage repairs by using
aftermarket collision parts. Some insurance
companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend
that you assure your vehicle will be repaired
with GM original equipment collision parts. If such
insurance coverage is not available from your
current insurance carrier, consider switching
to another insurance carrier.
If your vehicle is leased, the leasing company
may require you to have insurance that assures
repairs with Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read your
lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move
your vehicle only if its position puts you
in danger or you are instructed to move it
by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call GM
Roadside Assistance. SeeRoadside Service
on page 548for more information.
558

If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
GM dealer or a private collision repair facility
to x the damage, make sure you are
comfortable with them. Remember, you will
have to feel comfortable with their work
for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
559

In Canada, please call us at 1-888-446-2000.
Or, write:
Canadian Cadillac Customer Communication
Centre, CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit
repair service procedures, adjustments, and
specications for GM transmissions, transaxles,
and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service
of your vehicle.
In Canada, the service bulletin reference number
can be obtained by contacting your GM dealer
or by calling 1-800-GMDRIVE (1-800-463-7483).
This reference number is needed to order the
service bulletin from Helm, Inc.
RETAIL SELL PRICE: $6.00 US + Processing Fee
562

Owner Information
Owner publications are written specically for
owners and intended to provide basic operational
information about the vehicle. The owner
manual will include the Maintenance Schedule for
all models.
In-Portfolio: Includes a Portfolio, Owner Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00 US +
Processing Fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 US +
Processing Fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are
available for current and past model GM vehicles.
To request an order form, please specify year
and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are
to make checks payable in U.S. funds.
563

Climate Control System
Dual Automatic......................................... 219
Outlet Adjustment..................................... 224
Clock.......................................................... 218
Collision Damage Repair............................. 556
Comfort Guides, Rear Safety Belt................. 35
Compass............................................143, 145
Content Theft-Deterrent............................... 118
Control of a Vehicle..................................... 326
Coolant
Engine Temperature Gage........................ 235
Heater, Engine......................................... 128
Surge Tank Pressure Cap........................ 422
Cooled Seats................................................ 11
Cooling System........................................... 426
Cruise Control............................................. 201
Cruise Control Light.................................... 241
Cupholder(s)................................................ 166
Customer Assistance Information
Courtesy Transportation........................... 552
Customer Assistance for Text
Telephone (TTY) Users......................... 546
Customer Assistance Offices.................... 546
Customer Satisfaction Procedure.............. 542
GM Mobility Reimbursement Program...... 547
Reporting Safety Defects to
General Motors..................................... 561Customer Assistance Information (cont.)
Reporting Safety Defects to the
Canadian Government.......................... 561
Reporting Safety Defects to the
United States Government.................... 560
Roadside Service..................................... 548
Service Publications Ordering
Information........................................... 562
D
Daytime Running Lamps............................. 209
Defensive Driving........................................ 322
Delayed Locking.......................................... 102
Differential, Locking..................................... 329
Doing Your Own Service Work.................... 398
Dome Lamp Override.................................. 212
Dome Lamps............................................... 212
Door
Delayed Locking...................................... 102
Locks....................................................... 101
Power Door Locks................................... 102
Programmable Automatic Door Locks....... 102
Rear Door Security Locks........................ 103
Driver
Position, Safety Belt................................... 23
568

Driver Information Center (DIC)................... 243
DIC Operation and Displays..................... 243
DIC Vehicle Customization....................... 257
DIC Warnings and Messages................... 248
Driving
At Night................................................... 355
City.......................................................... 360
Defensive................................................. 322
Drunken................................................... 323
Freeway................................................... 361
Hill and Mountain Roads.......................... 364
In Rain and on Wet Roads...................... 356
Off-Road.................................................. 339
Recovery Hooks....................................... 371
Rocking Your Vehicle to Get it Out.......... 370
Winter...................................................... 366
Dual Automatic Climate Control System....... 219
DVD
Rear Seat Entertainment System............. 302
E
Electrical System
Add-On Equipment................................... 509
Center Instrument Panel Fuse Block........ 512
Fuses and Circuit Breakers...................... 509
Instrument Panel Fuse Block................... 510Electrical System (cont.)
Power Windows and Other Power
Options................................................. 509
Underhood Fuse Block............................. 513
Windshield Wiper Fuses........................... 509
Engine
Air Cleaner/Filter...................................... 412
Battery..................................................... 437
Check and Service Engine Soon Light..... 236
Coolant.................................................... 419
Coolant Heater......................................... 128
Coolant Temperature Gage...................... 235
Drive Belt Routing.................................... 536
Engine Compartment Overview ................ 406
Exhaust................................................... 141
Fan Noise................................................ 431
Oil ........................................................... 407
Oil Life System........................................ 410
Overheated Protection Operating Mode.... 425
Overheating............................................. 422
Starting.................................................... 126
Entry/Exit Lighting....................................... 212
Event Data Recorders (EDR)...................... 555
Extender, Safety Belt..................................... 38
Exterior Cargo Lamps................................. 211
Exterior Lamps............................................ 204
569

M
Maintenance Schedule
Additional Required Services.................... 525
At Each Fuel Fill...................................... 529
At Least Once a Month............................ 530
At Least Once a Year.............................. 530
Introduction.............................................. 520
Maintenance Footnotes............................ 527
Maintenance Record................................ 537
Maintenance Requirements...................... 520
Normal Maintenance
Replacement Parts............................... 535
Owner Checks and Services.................... 529
Recommended Fluids and Lubricants....... 533
Scheduled Maintenance........................... 523
Using....................................................... 521
Your Vehicle and the Environment............ 520
Malfunction Indicator Light........................... 236
Memory Seat, Mirrors, and Pedals................ 12Message
DIC Warnings and Messages................... 248
Midgate....................................................... 104
Mirrors
Automatic Dimming Mirror with
Intellibeam™, OnStar
®, Compass, and
Temperature Display............................. 143
Automatic Dimming Rearview with
OnStar
®, Compass and Temperature
Display................................................. 145
Outside Power Foldaway Mirrors.............. 149
MyGMLink.com............................................ 545
N
Navigation/Radio System, see Navigation
Manual..................................................... 302
New Vehicle Break-In.................................. 123
Normal Maintenance Replacement Parts..... 535
573