mileage CADILLAC ESCALADE EXT 2007 3.G Owners Manual

Speedometer and Odometer
The speedometer lets you see your vehicle’s speed
in both miles per hour (mph) and kilometers
per hour (km/h).
The odometer works together with the Driver
Information Center (DIC). The odometer mileage
can be checked without the vehicle running by
pressing the Trip/Fuel button on the instrument
panel cluster. See “Odometer” underDIC Operation
and Displays on page 243for more information.
If your vehicle ever needs a new odometer
installed, the new one will be set to the correct
mileage total of the old odometer.
Trip Odometer
The trip odometer can tell you how far your
vehicle has been driven since you last set the
trip odometer to zero.
For more information see “Trip Odometer” under
DIC Operation and Displays on page 243.
Tachometer
Your tachometer displays the engine speed in
revolutions per minute (rpm).
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Doing Your Own Service Work
{CAUTION:
You can be injured and your vehicle could
be damaged if you try to do service work
on a vehicle without knowing enough
about it.
Be sure you have sufficient knowledge,
experience, the proper replacement
parts, and tools before you attempt any
vehicle maintenance task.
Be sure to use the proper nuts, bolts,
and other fasteners. English and metric
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.If you want to do some of your own service work,
you will want to use the proper service manual.
It tells you much more about how to service your
vehicle than this manual can. To order the
proper service manual, seeService Publications
Ordering Information on page 562.
Your vehicle has an airbag system. Before
attempting to do your own service work, see
Servicing Your Airbag-Equipped Vehicle on
page 84.
You should keep a record with all parts receipts
and list the mileage and the date of any service
work you perform. SeeMaintenance Record
on page 537.
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If you are in an area of extreme cold, where the
temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will
provide easier cold starting and better protection
for your engine at extremely low temperatures.
Engine Oil Additives
Do not add anything to your oil. The recommended
oils with the starburst symbol that meet GM
Standard GM6094M are all you will need for good
performance and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has a computer system that lets you
know when to change the engine oil and lter.
This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change
will be indicated can vary considerably. For the oil
life system to work properly, you must reset the
system every time the oil is changed.When the system has calculated that oil life has
been diminished, it will indicate that an oil change
is necessary. A CHANGE ENGINE OIL SOON
message will come on. SeeDIC Warnings
and Messages on page 248. Change your oil as
soon as possible within the next 600 miles
(1 000 km). It is possible that, if you are driving
under the best conditions, the oil life system may
not indicate that an oil change is necessary for
over a year. However, your engine oil and
lter must be changed at least once a year and at
this time the system must be reset. Your dealer
has GM-trained service people who will perform
this work using genuine GM parts and reset
the system. It is also important to check your oil
regularly and keep it at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km)
since your last oil change. Remember to reset the
oil life system whenever the oil is changed.
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At Least Once a Month
Tire Ination Check
Visually inspect your vehicle’s tires and make sure
they are inated to the correct pressures. Do
not forget to check the spare tire. SeeTires on
page 454for further details. Check to make
sure the spare tire is stored securely. See
Changing a Flat Tire on page 477.
Tire Wear Inspection
Tire rotation may be required for high mileage
highway drivers prior to the Engine Oil Life System
service notication. Check the tires for wear
and, if necessary, rotate the tires. SeeTire
Inspection and Rotation on page 467.
At Least Once a Year
Starter Switch Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the vehicle
moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and the
regular brake. SeeParking Brake on
page 136.
Do not use the accelerator pedal, and be
ready to turn off the engine immediately if
it starts.
3. Try to start the engine in each gear. The
vehicle should start only in PARK (P) or
NEUTRAL (N). If the vehicle starts in any
other position, contact your GM
Goodwrench
®dealer for service.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Cadillac. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
dealer’s sales or service departments. Sometimes,
however, despite the best intentions of all
concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or
parts manager, contact the owner of the dealership
or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, in the United States, contact the Cadillac
Customer Assistance Center, 24 hours a day, by
calling 1-800-458-8006. In Canada, contact the
Canadian Cadillac Customer Communication
Centre by calling 1-888-446-2000.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give the
Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or
the plate at the top left of the instrument panel
and visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember that
your concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
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STEP THREE (United States Owners):Both
General Motors and your dealer are committed to
making sure you are completely satised with
your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le
with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.You may contact the BBB Auto Line Program
using the toll-free telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and
the District of Columbia. Eligibility is limited by
vehicle age, mileage and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
543

Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for a warranty repair. Taxi reimbursement
may also be available if you meet the eligibility for
a courtesy rental and a rental vehicle is not
practical for your requirements. Rental and taxi
reimbursement will be limited (contact your dealer)
and must be supported by original receipts. This
requires that you sign and complete a rental
agreement and meet state/provincial, local and
rental vehicle provider requirements. Requirements
vary and may include minimum age requirements,
insurance coverage, credit card, etc. You are
responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees,
excessive mileage or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service, may
not be available at every dealer. Please contact
your dealer for specic information about
availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
Cadillac and General Motors of Canada reserve
the right to unilaterally modify, change or
discontinue Courtesy Transportation at any time
and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at their sole discretion.
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