phone CADILLAC SEVILLE 1994 4.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine AM Stereo
This means the Delco@ system can receive C-QUAM@ stereo broadcasts.
Many
AM stations around the country use C-QUAM@ to produce stereo,
though some do not. (C-QUAM@ is a registered trademark of Motorola,
Inc.)
If your Delco’ system can get C-QUAM@, your “ST” stereo light
will come
on when you’re receiving it.
Be aware that hearing damage from loud noise
is almost undetectable
until it is too late. Your hearing can adapt to higher volumes
of sound.
Sound that seems normal can be loud and harmful to your hearing. Take
precautions by adjusting the volume control
on your radio to a safe sound
level before your hearing adapts to it.
To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
0 Increase volume slowly until you hear comfortably and clearly.
~~
NOTICE:
Before you add any sound equipment to your vehicle -- like a
tape player, CB radio, mobile telephone or two-way radio -- be
sure you can add what you want.
If you can, it’s very important
to
do it properly. Added sound equipment may interfere with the
operation of your vehicle’s engine, Delco’ radio or other
systems, and even damage them.
And, your vehicle’s systems
may interfere with the operation of sound equipment that has
been added improperly.
So, before adding sound equipment, check with your dealer and
be sure to check Federal rules covering mobile radio and
telephone units.
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Downloaded from www.Manualslib.com manuals search engine water is standing on the road. If you can see reflections from trees,
telephone poles, or other vehicles, and raindrops “dimple” the water’s
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There just isn’t a hard
and fast rule about hydroplaning. The best advice
is to slow down when it
is raining.
Some Other Rainy Weather Tips
Turn on your low-beam headlights -- not just your parking lights -- to
help make you more visible to others.
Besides slowing down, allow some extra following distance. And be
especially careful when you pass another vehicle. Allow yourself more
clear room ahead, and be prepared to have your view restricted by
road spray.
0 Have good tires with proper tread depth. (See “Tires” in the Index.)
CITYDWNG
192

Downloaded from www.Manualslib.com manuals search engine TOLL-FREE HOTLINE
1-800-882=1112
Roadside Service represents the spirit of luxury leadership at Cadillac
Motor Car Division. We hope the need never arises, but
if it does,
Roadside Service is there
for you!! Roadside Service covers you on the
road, far from home,
all day and night, weekends and holidays.
THERE ARE NO MEMBERSHIP OR ENROLLMENT CHARGES.
Any Cadillac is eligible under this program.
- ROADSIDE SERWCE AVAZLABEITY-
TYPE DAILY INCLUDING
OF ASSISTANCE HOLIDAYS
Phone Advisor 24 Hours
Dealer Technician
8 a.m. - 12 midnight
Towing
Battery Jump Start
Lockout Assistance
Fuel Delivery
Tire Change
24 hours
Cadillac Roadside Service is just one of your Cadillac Owner
Privilegessm that leads to peace
of mind.
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Downloaded from www.Manualslib.com manuals search engine What Will Roadside Service Cost You ? ? ?
There is no cost to call the toll-free Roadside Service number. Many
times Roadside Advisors
can assist you over the phone.
There is
no cost for Roadside Service if the repair is under warranty or
the provided service
is one of the covered Emergency Road Services.
If a dealership Service Technician travels to your location, and the
renair is not covered under warranty, there
is a nominal service fee to
cover the technician's travel to and
from your location. Labor is
charged
at one and half times the Cadillac dealership retail labor rate,
with a
30 minute minimum. There is also a charge for any parts used
and a mileage fee
if the technician travels beyond 30 miles.
How Do You Pay For Roadside Service ? ? 1
Payment is due at the time services are performed if it is determined
they are non-warranty related. Payment may
be made by cash, personal
check or any major credit card honored by the participating Cadillac
dealership, tow service or locksmith.
In some instances where warranty determination cannot be made, the
charges must still be paid. Retain the
bill and submit it to an authorized
Cadillac dealership Service Department for review. If the repair is
determined to be covered by warranty the dealer
will expedite
reimbursement directly to you.
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Downloaded from www.Manualslib.com manuals search engine where Is Roadside Setvice Available ? ? ?
Wherever you drive in the United States or Canada, an advisor is
available to assist you over the phone. If needed, a dealer technician
will travel to your location within a 30 miles/%) kilometers radius, of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your
car towed to the nearest Cadillac dealership.
How Do You Reach Roadside Service 3 ? ?
Dial the toll-free Roadside Service number: 1-8001882-1112. An
experienced Roadside Service Advisor will assist you and request the
following information:
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e
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A description of the problem
Name, home address, home telephone number
Location
of your Cadillac, and number you are
calling from
The model yea4 vehicle identification number,
and date
of delivery

Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following information available to give the
Consumer Relations Representative:
- Your name, address and home and business telephone numbers
- Vehicle Identification Number (this is available from the vehicle registration
or title, or the plate attached to the left top
of the instrument panel and visible
through the windshield.)
- Dealership name and location
- Vehicle delivery date and present mileage
- Nature of concern
In order to give your inquiry prompt attention, please call the appropriate toll free
number listed. However, if you wish
to write Cadillac, please send all
correspondence to the respective United States, Canada or
GM Overseas Central
Office address listed on the following page.
When contacting Cadillac, please remember that your problem will likely be
resolved in the dealership, using dealership facilities, equipment and personnel.
That is why we suggest you follow Step One first.
CUSTOMER ASSISTANCE FOR THE HEARING OR
SPEECH IMPAIRED
To assist owners who have hearing difficulties, Cadillac has instal\
led special
Telecommunication Devices for the Deaf (TDD) equipment
in its Consumer
Relations Center. Any hearing or speech impaired customer
who has access to a
TDD or a conventional teletypewriter
(TTY) can communicate with Cadillac by
dialing: 1-800-TDD-CMCC. (TDD users in Canada can dial 1-800-263-3830).
STATE WARRANTY ENFORCEMENT LAWS
Laws in many states permit owners to obtain a replacement vehicle or a refund of
the purchase price under certain circumstances. The provisions
of these laws vary
from state to state.
To the extent allowed by state law, General Motors requires
that you first provide us with written notification
of any service difficulty you have
experienced
so that we have an opportunity to make any needed repairs before
you are eligible for the remedies provided by these laws. Your written notification
should be sent to the Cadillac Customer Relations Center. Please see Page XX for
the address.
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Downloaded from www.Manualslib.com manuals search engine GM PARTICIPATION IN BETTER BUSINESS BUREAU
MEDIATION/ARBITRATION
PROGRAM*
Both Cadillac Motor Car Division and your Cadillac dealer are committed to
making sure
you are completely satisfied with your new vehicle. If a situation
arises where you feel your concern has not been adequately addressed, our
experience has shown that the Customer Satisfaction Procedure described on
Page
1 is very successful.
There may be instances where an impartial third-party can assist in arriving at a
solution to a disagreement regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these disagreements, Cadillac
voluntarily participates in BBB
AUTO LINE.
BBB AUTO LINE is an out-of-court program administered by the Better
Business Bureau system to settle disputes between customers and automobile
manufacturers. This program is available free
of charge to customers who own or
lease a GM vehicle.
If you are not satisfied after following the Customer Satisfaction Procedure, you
may contact the BBB using the toll-free telephone number or the address listed
below:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, Virginia 22203
Telephone
1-800-955-5 100
To file a claim, you will be asked to provide your name and address, your Vehicle
Identification Number (VIN), and a statement of the nature
of your complaint.
Eligibility is limited by vehicle age and mileage, and other factors.
We prefer that you utilize the Customer Satisfaction Procedure before you resort
to
AUTO LINE, but you may contact the BBB at any time. The BBB will attempt
to resolve the complaint by serving as an intermediary between you and Cadillac.
If this mediation is unsuccessful, an informal hearing will be scheduled where
eligible customers may present their case to an impartial third-party arbitrator.
The arbitrator will make a decision which you may accept or reject.
If you accept
the decision, GM will be bound by that decision. The entire dispute resolution
procedure should ordinarily take about forty days from the time you file a claim
until a decision is made.
Some state laws may require you to use this program before filing a claim with a
state-run arbitration program or in the courts. For further information, contact
the
BBB or the Cadillac Consumer Relations Center.
NOTE: This program may not be available in all states, depending on state law.
General Motors reserves the right to change eligibility limitations and/or to
discontinue its participation in this program.
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Downloaded from www.Manualslib.com manuals search engine the model year before ordering an index if you are interested in buying PSs
pertaining to a current model year vehicle.
Some PSPs pertaining to a particular model year vehicle may be published on later
years, and these would be listed in the later year’s index. When you order an index
for a model year that is not over yet, we’ll send you the most recently published
quarterly issue. You can specify an index for an earlier model year, but not before
1991.
Cut out the order form, fill it out, and mail it. We will
see to it that an index is
mailed to you. There is no charge for indexes for the 1991
- 1994 model years.
Toll -Free Telephone Number
If you want an additional ordering form for an index or a
toll-free and we’ll be happy to send you one. Automated
will take your name and mailing address. The
1-800-551-4123.
Copies at Participating Dealers
subscription, just call
recording equipment number to call is
Copies
of Indexes and individual PSPs are at your Cadillac dealership. You can
ask
to see them.
A VERY IMPORTANT REMINDER: These PSPs are meant for technicians.
They are not meant for the ‘do-it-yourselfer’. Technicians have the equipment,
tools, safety instructions, and training to do a job quickly and safely.
Cadillac reserves the right to change these procedures without notice after
November, 1991.
Cadillac Owner’s Manuals and Service Publications
You can get these by using the order form. Additionally, past model Owner’s
Manuals and Service Information Manuals are available for a minimum of ten
model years and frequently much longer. Credit card orders may be placed using
the toll-free number 1-800-782-4356. High quality three hole punched
looseleaf copies
of out of print older model manuals ar available, also. You may
receive a free listing of either by using the order form.
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Downloaded from www.Manualslib.com manuals search engine NOTE: Please fill in order form and MAIL TO:
Cadillac Service Publications
Post Office Box 07130, Detroit, Michigan 48207
ORDER TOLL FREE: 1-800-782-4356
Monday-Friday 8:OO A.M.-6:00 P.M. EST
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If further information is needed, write to the address shown above or call 1-800-782-4356. Orders cannot be returned without prior authorization. A re-stocking fee may apply.
. -~
:Prices are subject to change without notice and without incurring obligation.
Orders for Individual Product Service Publications cannot be filled without the
appropriate bulletin numbers. These numbers
may be found in the PSP Index. Your
first Product Service Publication costs $4.00; each additional PSP costs $2.00.
Please allow adequate time for postal service. Handling Charge
to whose attention the shipment should be sent. For purchases outside U.S.A. please write to the above
address for quotation. __ ~..
(CUSTOMER NAME) (ATTENTION)
(STREET ADDRESS-NO P.O. BOX NUMBERS) (APT. NO.)
(CITY) (STATE) (ZIP CODE)
. ~~
DAYTIME TELEPHONE NO. CODE
~~ ~ 0 Check or Money Order payable to Helm, Inc. (USA funds only - do not send cash.)
MasterCard 17 VISA 0 Discover Card
Number:
Expiration
m m] 0 Check here if your billing address is different Date molyr: from your shipping address shown.
- .. -
-- - (CUSTOMER SIGNATURE)
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Downloaded from www.Manualslib.com manuals search engine .
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Capacities. Fluid ................................... 327
Carbon Monoxide In Exhaust ......................... 99
Cassette Tape Player. Care Of Your ................... 166
Cassette Tape Systems .............................. 166
Cautions. Safety ...................................... 1
CB Radio. Adding A ............................ 224. 310
Cellular Telephone. Adding A .................... 224. 310
Center Console ..................................... 76
Central Door Unlocking System ....................... 70
Change The Oil. When To ........................... 259
Changing A Flat Tire ............................... 232
Chassis Lubrication ...................... See Maint . Book
Checking The Brake Fluid
................................. 273
The Engine Oil Level ............................ 254
The Power Steering Fluid ......................... 268
The Transaxle Fluid .............................. 261
Things Under The Hood .......................... 251
Your Restraint Systems ............................ 63
Your Safety Belt Systems ........................... 63
Checks. Service Station ................... See Maint . Book
Chemical Paint Spotting ............................. 306
Child Restraint. Securing ............................. 50
Child Restraints ..................................... 48
Children And Safety Belts ............................ 45
Chains. Tire ....................................... 297
Charge. Battery. No Warning Light .................... 137
Cigarette Lighter ...................................
Circuit Breakers ...................................
City Driving .......................................
Cleaner. Air .......................................
Cleaning
AluminumWheels
...............................
Fabric ..........................................
Glass ..........................................
Vinyl or Leather .................................
SafetyBelts .....................................
The Inside Of Your Cadillac .......................
The Outside Of Your Cadillac .....................
The Power Antenna ..............................
The Underbody Of Your Car ......................
The Windshield and Wiper Blades ..................
Weatherstrips ...................................
Clock. Setting The ..................................
Climate Control. Electronic ..........................
Closed-In Places. Don’t Idle In .......................
The Top of the Instrument Panel ...................
128
310 192
260
305
299
303
302
303 299
303
171
302
306
303
305
170
154
100
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