phone CADILLAC SRX 2012 2.G Service Manual

Black plate (68,1)Cadillac SRX Owner Manual (Include Mex) - 2012
7-68 Infotainment System
Making a Call Using Name Tag
When the“Call”command is used,
a telephone number is entered that
has been stored in the telephone
book as a name tag.
Available commands:
.“Yes”
.“No”
.“Help”
.“Cancel”
Example of a dialogue
User: “Call.”
Voice output: “Please, say the name
tag to call.”
(for name tag information, see
“Saving a Name Tag” later in this
section)
User: ”Name tag.“
Voice output: “Seven three one.”
User: “Yes.”
Voice output: “Calling.” Starting a Second Call
Press the button
b/gto start a
second call during an active
telephone call.
Available commands:
.“Send”: activate manual DTMF
(touch-tone dialling), e.g. for
voice mail or telephone banking.
.“Send name tag”: activate DTMF
(touch-tone dialling) by entering
a name tag.
.“Dial”
.“Call”
.“Re-dialing”
.“Help”
.“Cancel” Example of a dialogue
User: Press the
b/gbutton if a
telephone call is active.
User: “Send.”
Voice output: “Please, say the
number to send.”
(for number input information, see
the dialogue example for “Making a
Call Using a Telephone Number”
earlier in this section)
User: “Send.”
Re-dialing
The “Re-dialing” command re-dials
the last number dialed.

Black plate (69,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Infotainment System 7-69
Saving a Name Tag
The“Save” command is used to
store a telephone number in the
telephone book under as a
name tag.
The name entered must be
repeated once. The pitch and
pronunciation must be as identical
as possible for both name inputs,
otherwise the voice control will
reject the inputs.
A maximum of 50 name tags can be
stored in the telephone book.
Name tags are speaker-dependent,
i.e. only the person who recorded a
name tag can open it. To avoid the
start of the recording of a saved
name from being cut off, a short
pause should be left after an input
request.
To be able to use the name tag
independently of the location, i.e.
including other countries, all
telephone numbers should be
entered with a “plus”character and
a country code. Available commands:
.“Save”: the inputs are accepted.
.“Re-dialing”: the last input is
repeated.
.“Help”
.“Cancel”
Example of a dialogue
User: “Save.”
Voice output: “Please, say the
number to save.”
User: Say number to save.
(for number input information, see
the dialogue example for “Making a
Call Using a Telephone Number”
earlier in this section)
User: “Save.”
User: “Name Tag” (give name tag).
Voice output: “Please, repeat the
name tag to confirm.”
User: “Name Tag”
Voice output: “Saving the
name tag.” Deleting a Name Tag
The
“Delete” command is used to
delete a previously saved name tag.
Available commands:
.“Yes”
.“No”
.“Help”
.“Cancel”
Listening to Stored Name Tags
The “Directory” command is used to
listen to all stored name tags .
Available commands:
.“Call”: the telephone number of
the voice tag last read aloud is
selected.
.“Delete”: the entry of the voice
tag last read aloud is deleted.

Black plate (2,1)Cadillac SRX Owner Manual (Include Mex) - 2012
9-2 Driving and Operating
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-46
Recommended Fuel . . . . . . . . . 9-47
Gasoline Specifications(U.S. and Canada Only) . . . . 9-47
California Fuel
Requirements . . . . . . . . . . . . . . 9-48
Fuels in Foreign Countries . . . 9-48
Fuel Additives . . . . . . . . . . . . . . . 9-48
Fuel E85 (85% Ethanol) . . . . . 9-49
Filling the Tank . . . . . . . . . . . . . . 9-50
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-52
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-52
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . 9-53
Trailer Towing . . . . . . . . . . . . . . . . 9-56
Towing Equipment . . . . . . . . . . . 9-59
Trailer Sway Control (TSC) . . . . . . . . . . . . . . 9-60
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-60
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention
away from the road. Many local
governments have enacted laws
regarding driver distraction.
Become familiar with the local laws
in your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (3,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Driving and Operating 9-3
{WARNING
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the Infotainment section for
more information on using that
system, including pairing and using
a cell phone.
If equipped, refer to the navigation
manual for information on that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3‑14.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{WARNING
Drinking and then driving is
very dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by
even a small amount of alcohol.
You can have a serious —or
even fatal —collision if you drive
after drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

Black plate (20,1)Cadillac SRX Owner Manual (Include Mex) - 2012
9-20 Driving and Operating
Starting the Gasoline
Engine
Place the transmission in the proper
gear by moving the shift lever to
P (Park) or N (Neutral). To restart
the engine when the vehicle is
already moving, use N (Neutral).
Notice:Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
The keyless access transmitter must
be inside the vehicle for the ignition
to work.
Cell phone chargers can interfere
with the operation of the Keyless
Access System. Battery chargers
should not be plugged in when
starting or turning off the engine. To start the vehicle:
Starting Procedure
1. With the brake pedal applied,
press the START button located
on the instrument panel. See
Ignition Positions on page 9‑18.
2. When the engine begins cranking, let go of the button and
the engine cranks automatically
until it starts.
If the transmitter is not in the
vehicle or something is
interfering with the transmitter,
the Driver Information Center
(DIC) will display NO REMOTE
DETECTED. See Driver
Information Center (DIC) on
page 5‑28 for more information. If the battery in the keyless
access transmitter needs
replacing, the DIC displays
REPLACE BATTERY IN
REMOTE KEY. The vehicle can
still be driven. See
Remote
Keyless Entry (RKE) System
Operation on page 2‑3 for more
information.
3. Do not race the engine immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.

Black plate (50,1)Cadillac SRX Owner Manual (Include Mex) - 2012
9-50 Driving and Operating
As the outside temperature
approaches freezing, ethanol fuel
distributors should supply winter
grade ethanol, the same as with
unleaded gasoline. Winter grade
blends typically do not exceed
70% ethanol (E70).
The starting characteristics of
ethanol make it more difficult to
start below 0°C (32°F), which may
lead to longer start/crank times.
Engine start on ethanol fuels
down to−30°C (−20°F) is possible,
provided a winter grade ethanol
blend is used.
It is best not to alternate repeatedly
between gasoline and E85. If you
do switch fuels, it is recommended
that you add as much fuel as
possible —do not add less than
11 L (3 gal) when refueling.
You should drive the vehicle
immediately after refueling for at
least 11 km (7 mi) to allow the
vehicle to adapt to the change in
ethanol concentration. E85 has less energy per liter
(gallon) than gasoline, so you will
need to refill the fuel tank more
often when using E85 than when
you are using gasoline. See
Filling
the Tank on page 9‑50.
Notice: Some additives are not
compatible with E85 fuel and can
harm the vehicle's fuel system.
Do not add anything to E85.
Damage caused by additives
would not be covered by the
vehicle warranty.
Notice: This vehicle was not
designed for fuel that contains
methanol. Do not use fuel
containing methanol. It can
corrode metal parts in the fuel
system and also damage plastic
and rubber parts. That damage
would not be covered under the
vehicle warranty.Filling the Tank
{WARNING
Fuel vapor burns violently and a
fuel fire can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the fuel pump
island. Turn off the engine when
refueling. Do not smoke near fuel
or when refueling the vehicle.
Do not use cellular phones.
Keep sparks, flames, and
smoking materials away from fuel.
Do not leave the fuel pump
unattended when refueling the
vehicle. This is against the law in
some places. Do not re-enter the
vehicle while pumping fuel. Keep
children away from the fuel pump;
never let children pump fuel.

Black plate (52,1)Cadillac SRX Owner Manual (Include Mex) - 2012
9-52 Driving and Operating
Filling a Portable Fuel
Container
{WARNING
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to you
and others:
.Dispense fuel only into
approved containers.
.Do not fill a container while it
is inside a vehicle, in a
vehicle's trunk, pickup bed,
or on any surface other than
the ground.(Continued)
WARNING (Continued)
.Bring the fill nozzle in contact
with the inside of the fill
opening before operating the
nozzle. Contact should be
maintained until the filling is
complete.
.Do not smoke while
pumping fuel.
.Do not use a cellular phone
while pumping fuel.
Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer.
See the following trailer towing
information in this section:
.For information on driving
while towing a trailer, see
“Driving Characteristics and
Towing Tips.”
.For maximum vehicle and trailer
weights, see“Trailer Towing.”
.For information on equipment
to tow a trailer, see “Towing
Equipment.”

Black plate (45,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Vehicle Care 10-45
Instrument Panel Fuse BlockMini Fuses Usage
DISPLY Display
S/ROOF Sun Roof
RVC MIRR Rear Vision
Camera Mirror
UHP Universal
Handsfree Phone
RDO Radio
APO ‐IP Auxiliary Power
Outlet
‐Instrument
Panel
APO ‐CNSL Auxiliary Power
Outlet
‐Floor
Console
BCM 3 Body Control
Module 3
BCM 4 Body Control
Module 4
BCM 5 Body Control
Module 5
ONSTAR OnStar®System
(If Equipped)

Black plate (1,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users
(U.S. and Canada) . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program
(U.S. and Canada) . . . . . . . . . 13-7
Roadside Service (U.S. and Canada) . . . . . . . . . 13-7
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . . . 13-9
Scheduling Service Appointments
(U.S. and Canada) . . . . . . . . 13-13 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-15
Service Publications Ordering Information . . . . . . 13-17
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-19
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-19
Vehicle Data Recording and
Privacy
Vehicle Data Recording
and Privacy . . . . . . . . . . . . . . . 13-20
Event Data Recorders . . . . . . 13-20
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-21
Navigation System . . . . . . . . . 13-21
Radio Frequency Identification (RFID) . . . . . . . 13-21
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-21
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.

Black plate (2,1)Cadillac SRX Owner Manual (Include Mex) - 2012
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Cadillac Customer Assistance
Center at 1‐800‐458‐8006.
In Canada, call the Canadian
Cadillac Customer Care Centre at
1-888-446-2000.
We encourage you to call the
toll-free number in order to give
your inquiry prompt attention.
Have the following information
available to give the Customer
Assistance representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Cadillac,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.