tow CADILLAC SRX 2012 2.G Repair Manual

Black plate (12,1)Cadillac SRX Owner Manual (Include Mex) - 2012
13-12 Customer Information
Services Not Included in
Roadside Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
.Events caused by fraud or bad
faith by the driver.
.Vehicle immobilization situations
due to a major force or
unforeseen circumstances,
such as natural phenomena
of an extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
.Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Cadillac dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are
not covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty. Contacting Roadside Assistance
Roadside Assistance services
are of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800
E-mail
[email protected]
Cadillac reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.

Black plate (16,1)Cadillac SRX Owner Manual (Include Mex) - 2012
13-16 Customer Information
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service (U.S. and
Canada) on page 13‑7orRoadside
Service (Mexico) on page 13‑9.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see
What Will You See after an Airbag
Inflates? on page 3‑28.

Black plate (17,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Customer Information 13-17
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by the GM vehicle warranty.
Insurance pays the bill for the
repair, but you must live with the
repair. Depending on your policy
limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this withthe repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision
policy repair limits, as you have
no contractual limits with that
company. In such cases, you can
have control of the repair and parts
choices as long as the cost stays
within reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.

Black plate (4,1)Cadillac SRX Owner Manual (Include Mex) - 2012
i-4 INDEX
DrivingCharacteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-53
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-23
Highway Hypnosis . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . 9-8
If the Vehicle is Stuck . . . . . . . . . 9-11
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-12
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-1
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-35
DVD/CD Player . . . . . . . . . . . . . . . . 7-21E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-49
ECO Button . . . . . . . . . . . . . . . . . . . 9-29
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-29
Electric Parking Brake Light . . . 5-21
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-60
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-42
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-44
Overload . . . . . . . . . . . . . . . . . . . 10-41
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-46
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine
Air Cleaner/Filter . . . . . . . . . . . 10-12
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-18
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-15 Engine (cont.)
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . 10-14
Cooling System Messages . . . 5-34
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-24
Gasoline Starting . . . . . . . . . . . . . 9-20
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-22
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-25
Running While Parked . . . . . . . . 9-25
Engine Oil Life System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-59
Event Data Recorders . . . . . . . . 13-20
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-21
Exterior Lamp Controls . . . . . . . . . 6-1

Black plate (6,1)Cadillac SRX Owner Manual (Include Mex) - 2012
i-6 INDEX
General InformationService and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-31
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-32
Adaptive ForwardLighting (AFL) . . . . . . . . . . . . . . . . 6-3
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-28
Bulb Replacement . . . . . . . . . . 10-31
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-31 Headlamps (cont.)
High-Beam On Light . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-27
Turn Signal Lamps . . . . . . . . . 10-37
Twilight Sentinel . . . . . . . . . . . . . . . 6-4
Washer . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Heated Rear Seats . . . . . . . . . . . . . . . . . . . 3-13
Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Mirrors . . . . . . . . . . . . . . . . . 2-21
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-22
High-Beam On Light . . . . . . . . . . . 5-26
High-Speed Operation . . . . . . . . 10-57
Highway Hypnosis . . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . . 9-8
Hill Start Assist (HSA) . . . . . . . . . 9-33
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-15
I
Ignition Positions . . . . . . . . . . . . . . 9-18
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-19
Infants and Young Children,Restraints . . . . . . . . . . . . . . . . . . . . 3-38
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-11
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-88
K
Key and Lock Messages . . . . . . . 5-36
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Black plate (10,1)Cadillac SRX Owner Manual (Include Mex) - 2012
i-10 INDEX
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-21
Statement . . . . . . . . . . . . . . . . . . 13-21
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 7-11
CD/DVD Player . . . . . . . . . . . . . . . 7-21
Reception . . . . . . . . . . . . . . . . . . . . 7-18
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-14
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle Limited-Slip . . . . . . . . . . . . . . . . . . . 9-37
Rear Climate Control System . . . 8-5
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-45
Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . . 7-35
Rear Seat Audio (RSA) . . . . . . . 7-45
Rear Seat Pass-through Door . . . . . . . . . . . 3-13
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-11 Heated . . . . . . . . . . . . . . . . . . . . . . . 3-13
Rear Vision Camera (RVC) . . . . 9-43
Rear Window Washer/Wiper . . . . 5-6 Rearview Mirror
Automatic Dimming . . . . . . . . . . . 2-22
Rearview Mirrors . . . . . . . . . . . . . . 2-22
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-92
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-9
Replacement Bulbs . . . . . . . . . . . 10-40
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-35
Maintenance . . . . . . . . . . . . . . . . .11-15
Replacing Airbag System . . . . . . 3-35
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-53 Replacing Safety Belt
System Parts after a Crash . . . 3-22
Reporting Safety Defects Canadian Government . . . . . . 13-19
General Motors . . . . . . . . . . . . . 13-19
U.S. Government . . . . . . . . . . . 13-18
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-43
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-22
Reverse Tilt Mirrors . . . . . . . . . . . . 2-22
Ride Control Systems
Limited Slip Rear Axle . . . . . . . . 9-37
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Selective . . . . . . . . . . . . . . . . . . . . . 9-37
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Service . . . . . . . . 13-7, 13-9
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-27
Roof Rack System . . . . . . . . . . . . . 4-11
Rotation, Tires . . . . . . . . . . . . . . . . 10-63
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-25

Black plate (13,1)Cadillac SRX Owner Manual (Include Mex) - 2012
INDEX i-13
Tires (cont.)Different Size . . . . . . . . . . . . . . . 10-67
If a Tire Goes Flat . . . . . . . . . . 10-71
Inflation Monitor System . . . . 10-59
Inspection . . . . . . . . . . . . . . . . . . 10-63
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Pressure . . . . . . . . . . . . . . . . . . . . 10-57
Pressure Light . . . . . . . . . . . . . . . . 5-24
Pressure Monitor System . . . 10-58
Rotation . . . . . . . . . . . . . . . . . . . . 10-63
Sealant and
Compressor Kit . . . . . . . . . . . 10-73
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-80
Sidewall Labeling . . . . . . . . . . . 10-50
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-53
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-67 Tires (cont.)
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-69
Wheel Replacement . . . . . . . . 10-70
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-64
Towing Driving Characteristics . . . . . . . . 9-53
Equipment . . . . . . . . . . . . . . . . . . . . 9-59
General Information . . . . . . . . . . 9-52
Recreational Vehicle . . . . . . . . 10-92
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Trailer Sway Control (TSC) . . . 9-60
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-92
Traction Control System (TCS) . . . . . . . . 9-34
Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-24
Limited-Slip Rear Axle . . . . . . . . 9-37
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-23
Selective Ride Control . . . . . . . . 9-37 Trailer
Sway Control (TSC) . . . . . . . . . . 9-60
Trailer Towing . . . . . . . . . . . . . . . . . 9-56
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-26
Fluid, Automatic . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Twilight Sentinel . . . . . . . . . . . . . . . . 6-4
U
Ultrasonic Parking Assist . . . . . . 9-40
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 10-67
Universal Remote System . . . . . 5-46
Operation . . . . . . . . . . . . . . . . . . . . . 5-49
Programming . . . . . . . . . . . . . . . . . 5-46
Using This Manual . . . . . . . . . . . . . . . . iv

Black plate (14,1)Cadillac SRX Owner Manual (Include Mex) - 2012
i-14 INDEX
V
VehicleCanadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-4
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-12
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Personalization . . . . . . . . . . . . . . . 5-40
Reminder Messages . . . . . . . . . . 5-40
Remote Start . . . . . . . . . . . . . . . . . . 2-9
Security . . . . . . . . . . . . . . . . . . . . . . 2-18
Speed Messages . . . . . . . . . . . . . 5-40
Towing . . . . . . . . . . . . . . . . . . . . . . 10-92 Vehicle Care
Storing the Tire Sealant
and Compressor Kit . . . . . . . 10-80
Tire Pressure . . . . . . . . . . . . . . . 10-56
Vehicle Identification Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
W
Warning Brake System Light . . . . . . . . . . . 5-21
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 5-10
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-5
Washer Fluid . . . . . . . . . . . . . . . . . 10-20
Washer Fluid Messages . . . . . . . 5-40
Washer, Headlamps . . . . . . . . . . . . 5-6 Wheels
Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-69
Different Size . . . . . . . . . . . . . . . 10-67
Replacement . . . . . . . . . . . . . . . 10-70
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-64
Where to Put the Restraint . . . . 3-43
Windows . . . . . . . . . . . . . . . . . . . . . . 2-23 Power . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Wiper Blade Replacement . . . . 10-26
Wipers Rear Washer . . . . . . . . . . . . . . . . . . 5-6