phone CADILLAC STS 2007 1.G Owner's Manual

Overseas — Customer Assistance
Please contact the local General Motors
Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants,
can reimburse you up to $1,000 of the cost
of eligible aftermarket adaptive equipment required
for your vehicle, such as hand controls or a
wheelchair/scooter lift.
The offer is available for a very limited period of
time from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details.
TTY users call 1-800-263-3830.
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Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more
than an auto club or towing service. It provides
every Cadillac owner in the United States with the
advantage of contacting a Cadillac advisor and,
where available, a Cadillac trained dealer
technician who can provide on-site service.
A dealer technician will travel to your location
within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we
will arrange to have your car towed to the nearest
Cadillac dealership. Each technician travels
with a specially equipped service vehicle complete
with the necessary Cadillac parts and tools
required to handle most roadside repairs.
Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Service Representative:
A description of the problem
Name, home address, home telephone
number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication
Number (VIN), odometer reading, and date
of delivery
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. In the United States or
Canada, customers call Roadside Service:
1-800-882-1112. Any customer who has access to
a (TTY) or a conventional teletypewriter can
communicate with Cadillac by dialing from the
United States or Canada1-888-889-2438— daily,
24 hours.
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If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to x the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
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Collision Damage Repair............................. 538
Comfort Guides, Rear Safety Belt................. 34
Compact Spare Tire.................................... 475
Compass.............................................. 14, 128
Competitive Driving..................................... 333
Competitive Driving Mode............................ 325
Control of a Vehicle..................................... 320
Convenience Net......................................... 146
Coolant
Engine Temperature Gage........................ 251
Engine Temperature Warning Light........... 251
Heater, Engine......................................... 115
Surge Tank Pressure Cap........................ 393
Cooling System........................................... 396
Cruise Control............................................. 193
Cruise Control, Adaptive.............................. 197
Cruise Control, Forward Collision
Alert (FAC) System.................................. 184
Cruise Control Light.................................... 256
Cupholder(s)................................................ 146
Customer Assistance Information
Courtesy Transportation........................... 534
Customer Assistance for Text
Telephone (TTY) Users......................... 529
Customer Assistance Offices.................... 529
Customer Satisfaction Procedure.............. 526Customer Assistance Information (cont.)
GM Mobility Reimbursement Program...... 530
Reporting Safety Defects to
General Motors..................................... 542
Reporting Safety Defects to the
Canadian Government.......................... 542
Reporting Safety Defects to the
United States Government.................... 542
Roadside Service..................................... 531
Service Publications Ordering
Information........................................... 543
D
Daytime Running Lamps............................. 216
Defensive Driving........................................ 316
Disc, MP3................................................... 297
Diversity Antenna System............................ 314
Doing Your Own Service Work.................... 364
Door
Locks......................................................... 98
Power Door Locks..................................... 99
Programmable Automatic Door Locks......... 99
Rear Door Security Locks........................ 100
Driver
Position, Safety Belt................................... 21
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