phone CADILLAC XLR 2009 1.G Owner's Guide

STEP THREE (U.S. Owners):Both General Motors
and your dealer are committed to making sure you are
completely satised with your new vehicle. However, if
you continue to remain unsatised after following the
procedure outlined in Steps One and Two, you can le
with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
8-3

Online Owner Center
(United States only)
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner manual.
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers/retailers for service nationwide.
Receive special promotions and privileges only
available to members.
Refer to MyGMLink.com on the web for updated
information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section of
gmcanada.com where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM
Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining your
vehicle.
My Preferences: Manage your prole, subscribe to
E-News and use tools and forms with greater ease.
To sign up to My GM Canada, visit the My GM Canada
section within gmcanada.com.
8-5

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users
in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Cadillac encourages customers to call the toll-free
number for assistance. However, if a customer wishes
to write or e-mail Cadillac, the letter should be
addressed to:
United States — Customer Assistance
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada — Customer Assistance
General Motors of Canada Limited
Canadian Cadillac Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-888-446-2000
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
8-6

Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands) — Customer
Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details. TTY users
call 1-800-263-3830.
Roadside Service
In the United States or Canada, call1-800-882-1112.
Text Telephone (TTY), U.S. only, call1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
8-7

If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 8-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer or
a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
8-13

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-42in this
manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
8-18

Check
Engine Lamp..............................................3-50
Checking Things Under the Hood......................6-10
Chemical Paint Spotting...................................6-81
Child Restraints
Child Restraint Systems...............................1-31
Infants and Young Children...........................1-27
Lower Anchors and Tethers for Children..........1-33
Older Children.............................................1-23
Securing a Child Restraint in the
Right Front Seat Position..........................1-34
Cigarette Lighter.............................................3-35
Cleaning
Aluminum or Chrome-Plated Wheels..............6-79
Exterior Lamps/Lenses.................................6-77
Fabric/Carpet..............................................6-75
Fiberglass Springs.......................................6-81
Finish Care.................................................6-78
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................6-76
Interior.......................................................6-74
Leather......................................................6-75
Speaker Covers..........................................6-76
Tires..........................................................6-80
Underbody Maintenance...............................6-80Cleaning (cont.)
Washing Your Vehicle...................................6-77
Weatherstrips..............................................6-77
Windshield and Wiper Blades........................6-78
Wood Panels..............................................6-76
Climate Control System
Air Filter, Passenger Compartment.................3-41
Dual ..........................................................3-36
Outlet Adjustment........................................3-40
Collision Damage Repair..................................8-11
Competitive Driving, Racing or Other.................5-14
Control of a Vehicle.......................................... 5-3
Convenience Net............................................2-54
Coolant
Engine.......................................................
6-23
Engine Temperature Gage............................3-49
Cooled Seats................................................... 1-3
Cooling System..............................................6-22
Courtesy Lamps.............................................3-30
Cruise Control................................................3-11
Cupholders....................................................2-53
Customer Assistance Information
Courtesy Transportation................................8-10
Customer Assistance for Text
Telephone (TTY) Users............................... 8-6
Customer Assistance Offices........................... 8-6
3

O
Odometer......................................................3-43
Odometer, Trip...............................................3-43
Off-Road Recovery..........................................5-12
Oil
Engine.......................................................6-15
Engine Oil Pressure Gage............................3-54
Life Indicator...............................................3-76
Oil, Engine Oil Life System..............................6-18
Older Children, Restraints................................1-23
Online Owner Center........................................ 8-5
OnStar, Privacy..............................................8-18
OnStar
®System.............................................4-48
OnStar®System, see OnStar®Manual...............2-42
Operation, Universal Home Remote System........2-46
Ordering
Map DVDs .................................................4-52
Outlet Adjustment............................................3-40
Outlets
Accessory Power.........................................3-34
Outside
Automatic Dimming Mirror.............................2-39
Convex Mirror.............................................2-39
Heated Mirrors............................................2-39
Power Mirrors.............................................2-38Overheated Engine Protection
Operating Mode..........................................6-29
Owner Checks and Services.............................. 7-9
Owners, Canadian.............................................. iii
P
Paint, Damage...............................................6-80
Park
Shifting Into................................................2-33
Shifting Out of............................................2-35
Park Aid........................................................2-40
Park Assist Mirror...........................................2-39
Park Brake....................................................2-32
Parking
Assist........................................................2-40
Over Things That Burn.................................2-35
Passenger Airbag Status Indicator.....................3-45
Passenger Compartment Air Filter.....................3-41
Passenger Sensing System..............................1-45
Passing.........................................................5-12
Perchlorate Materials Requirements, California....... 6-4
Phone
Bluetooth
®..................................................3-77
Plan Route....................................................4-18
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